1. SBB Community Management

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Keller, TX

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SBB Community Management

3.0 (5 reviews)

Services - SBB Community Management

Property management

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Fortune Real Property Management Services - Photo of owner of Fortune Real Property

Fortune Real Property Management Services

(28 reviews)

I have been with them since 2020, I'm on my 3rd rental. They are very kind and very responsive. I…read moreunderstand that some repairs are beyond them, as it's the homeowners decision. I received my full deposit back and they have been very good to me and my family.

Let's see if they can turn this around…read more Moved in after confirming with them the house I am renting needed to be cleaned. You know, they expect the spaces we rent to be pretty darn clean when we move out so I definitely expect it to be fairly clean with no dead bugs throughout the home when I move in. The cleaning was done but definitely a $20 sweep and wipe down. Oh well. I also confirmed that the fireplaces needed to be professionally maintenances prior to moving in. I had to bring it up three times after moving in before they admitted it wasn't completed and that they would only do one of the two fireplaces. Disgraceful. We lastly confirmed the garage needed to be power-washed because the previous tenants stained it with oil and grease which is a major hazard. They claimed they had that performed but there is zero difference. I informed them that our guest restroom toilet wasn't usable after moving in. Nothing has been addressed. I informed them the garbage disposal doesn't work. Nothing has been addressed. I've been receiving mail in a neighborhood, community mailbox with assigned keys and numbers. They finally informed me that I needed to go manage that on my own with the local post office. It took me two weeks to get that situated because they never told me about the mailboxes. Nobody from this office came and did a walk through with me like they said they would. They wouldn't even provide me a checklist to fill out to inform them of all the imperfections and damages in the house. They told me to send pictures? What the heck? Is this business even legit at all? Then setting up community services such as waste and water? I needed a file with the city to obtain a form. A form that this office had the entire time and never provided me or informed me I needed. More disgrace. I advise them about over 10 list items that needed immediate addressing and they never acknowledged them outside of telling me they didn't do the fireplace cleaning. I just started my lease. Let's pray they're able to do better by this home owner and me and my fiancé as new tenants.

SBB Community Management - propertymgmt - Updated October 2026

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