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    Sbarro Gene Porter Travel Plaza

    3.3 (3 reviews)
    Open 11:00 am - 8:00 pm

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    Tosi's Restaurant - Perfect medium rare filet mignon

    Tosi's Restaurant

    3.8(303 reviews)
    64.7 mi
    $$$

    Wife and I were in the area tonight and had called ahead to be put on the list and were quite…read moreconfused as the young girl said due to how busy they were (Memorial Day weekend) we could be not be on the list until 7:00?? It was unclear what they meant but she seemed unwilling to put us on the list when we called at about 5:00. So, we decided to take our chances and stopped by about 6:15 and immediately got seated.....probably helped it was just the 2 of us as they were very busy. Our server, Zoe was very good, well versed on the menu and was attentive but not overly so....excellent at her job. The highlight however (for me) was watching the entire hard working staff work together. It was like a finely orchestrated ballet. Mostly young people who worked extremely hard and never seemed to miss a beat! The owner or manager stopped by to check on us (seems rare these days) and was very friendly. The food was good, not out of this world good but very satisfying and we were happy.

    I'm not someone who hands out one-star reviews lightly, but this meal was disappointing from…read morebeginning to end, especially considering the prices and the way this restaurant presents itself. I ordered the lasagna, my husband ordered the chicken marsala, and we also ordered the artisan bread appetizer and chocolate cake. The menu makes a point of mentioning house-made pasta and sauces, so I was genuinely looking forward to the lasagna. Unfortunately, the red sauce tasted remarkably similar to something straight from a can. The entire dish was bland, underseasoned, and lacking any real depth of flavor. The cheese was chewy and seemed very low quality, and nothing about the dish reflected the care or quality I expected from a restaurant advertising house-made Italian food. My husband's chicken marsala wasn't much better. We honestly couldn't even tell whether we received a full chicken breast because of how it had been cut and portioned. The marsala sauce was fine, but completely unremarkable. There was nothing about it that justified the price or made the dish memorable. Then came the artisan bread, which somehow managed to be another disappointment. The bread itself seemed undercooked, and once again, there was almost no seasoning. At that point we were genuinely wondering whether anyone in the kitchen was using salt. The chocolate cake was probably the best thing we ordered, although what arrived seemed more like a flourless chocolate cake than what we expected from the description. It was fine, but after the rest of the meal, it certainly wasn't enough to redeem the experience. What makes this more frustrating is that the restaurant clearly puts effort into creating an upscale experience. You have the beautiful atmosphere, the presentation, valet parking, and prices that suggest customers should expect a certain level of quality. Unfortunately, that same level of attention does not seem to be making it into the kitchen. I spent 16 years working as a chef, and both my husband and I have extensive experience in the service industry. I understand that kitchens have bad nights and mistakes happen. I'm usually willing to give restaurants some grace because I know firsthand how demanding this industry can be. But there is a difference between one dish having an issue and an entire meal consistently lacking basic seasoning, preparation, and quality. To make matters worse, when we called about our experience, the person who answered the phone was far from professional. Considering how poor the meal was, I was surprised there wasn't even an attempt to offer a refund or otherwise make the situation right. For the amount of money this restaurant charges, the food should match the experience it is trying to sell. In our case, it absolutely did not. There are frozen or prepared Italian meals from the grocery store that I would genuinely choose over what we were served here. If you're planning a special night out or looking to treat yourself to good Italian food, I would spend your money elsewhere. This was an incredibly disappointing experience, and unfortunately, one I cannot recommend.

    Photos
    Tosi's Restaurant - Best seat in the house- the ladies bathroom! Listen closely, you can learn ITALIAN!

    Best seat in the house- the ladies bathroom! Listen closely, you can learn ITALIAN!

    Tosi's Restaurant
    Tosi's Restaurant - Bathroom

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    Sbarro Gene Porter Travel Plaza - pizza - Updated August 2026

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