1. Say It In Stones

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Olympia, WA

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Say It In Stones

5.0 (5 reviews)
Open • 10:00 am - 5:00 pm

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Friendly Grove Resort & Spa for Dogs

Friendly Grove Resort & Spa for Dogs

(50 reviews)

Friendly Grove's Lisa S is an agent for several pet relocation services. She helped get our dog…read moreSonny to the Cargo terminal at Seatac safely and comfortably after 5 days of boarding at Friendly Grove. Sonny got to India where we were waiting and he loved his time at the Grove. Daily walks in the woods and lots of attention made him happy. Great service and clean well operated boarding kennel!!

I was a long-time customer of Friendly Grove and trusted them with my dogs for years…read more Unfortunately, that trust was broken after a grooming appointment where one of my doodles came back unable to walk. My husband had to physically carry him out of the vehicle. When I contacted the business, I spoke with Maddy at the front desk, who reassured me that my dog had not sustained an injury while in their care. However, I was not present and was never shown any video footage or documentation to support that claim, which left me with serious concerns about what actually happened. Months later, I received a brief email asking me to update my information in their portal. I responded honestly and shared how unsettled I still felt about the previous incident. Shortly after, a staff member called and said they would be happy to schedule grooming appointments for my dogs since they hadn't been in for a while. However, when I arrived to pick them up, I was told that my dogs were not actually scheduled for grooming but that they "accommodated them anyway." I was then informed that Friendly Grove would no longer be grooming dogs at all. The entire interaction felt incredibly confusing and dismissive, and it came across as though they were simply trying to push us out as customers. They offered a $120 credit for that service and essentially told us to find another groomer. My dogs had been going there for years, and $120 doesn't even cover the cost of a single grooming service. After years of loyalty, the lack of transparency, accountability, and communication was extremely disappointing. I expected far better treatment from a place we trusted with our pets for so long.

Empower  - The dog who's life she saved

Empower

(2 reviews)

Had posted a previous review but here is the update after talking to an attorney:…read more Disappointed by How We Were Treated We were long-time clients who genuinely tried to build a positive and respectful relationship with this business. We booked services well in advance, followed all procedures, and even purchased additional training services to show our support and trust. When we canceled a December trip more than a month in advance, we expected a full refund based on what we were told. That had been the case in previous contracts. Instead, we were told the deposit was non-refundable, and only 25% was returned. We were told that was final. Another 25% was refunded later, but only after we followed up again. There was no discussion or explanation. We made several respectful attempts to resolve the issue directly, but eventually our number was blocked, cutting off all communication. With communication being blocked off, we were left with no choice but to consult a lawyer to understand the situation. We've never been treated so poorly by a professional, and this situation has caused us and our family an incredible amount of stress, including one and possibly two hospitalizations. The lawyer said that what had happened was not technically legal, and definitely not ethical. In our opinion, the way French K9 runs her business is unethical, and we could NEVER recommend them to someone who is trying to do good by their pets. We're sharing this because we trusted this business and were extremely disappointed. We hope others ask clear questions, get all terms in writing, and proceed with caution.

We truly put effort into building a long-term, positive relationship with this business. We booked…read moreservices over a year in advance to fit into their system, and tried to remain flexible, patient, and communicative throughout. But when we canceled a December trip with more than a month's notice -- as allowed by the contract -- things quickly turned. We felt backed into a corner and accepted 25% of our deposit back simply because we were told that was all we could get. There was no formal or signed agreement. We later received another 25%, but this was done WITHOUT DISCUSSION and only after we followed up again. We made multiple respectful attempts to communicate and discuss the issue, but those efforts were ignored and my number was eventually blocked. That response, combined with rigid and shifting policies, made the whole situation feel dismissive and unfair. It's really disappointing, especially given how much trust and goodwill we offered.

Purrs and Paws Pet Sitting

Purrs and Paws Pet Sitting

(14 reviews)

Oh I just have to post a 5-star rating for Connie at Purrs & Paws…read more I had so much training I had to travel for last summer 2018. Once a month for 4 months I had to fly to Florida from WA state and be gone for 4 days. I needed someone to come in and feed my little Buffy and Harvey and she came in and did a wonderful job. She even sent me pictures while I was gone! So sweet.. Connie is very thorough and professional in setting up an account with you and working with you. You will not have to worry about your animal babies when you leave them in Connie's care at Purrs & Paws Pet Sitting. :) Maxine J

Connie is one of the kindest people I know. I met her in 2020 when I needed help with my…read moreseparation-anxiety ridden Bichon Hubie. I couldn't leave him in the house alone while at work because he would (literally) make himself sick with worry. Connie welcomed us as new clients and, as she is a generous, wonderful person, we became fast friends. She has steadily been there for me and my Hubie over the years. Weekdays, weekends, overnights, in a pinch at times with little notice... sending me cute pictures throughout the day of my boy, feeding him, giving him medicine when needed, taking him to the groomer, going on little walking adventures, giving him a little brush 'n fluff from time to time... I even moved back east and she still couldn't get rid of me! When I come back to Olympia periodically for my current job, I bring Hubie simply because I know he misses her. Connie has enriched both our lives and I'm so happy to call her a dear friend.

Say It In Stones - engraving - Updated October 2026

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