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Gem Carpet Cleaning

4.5 (2 reviews)
Open Open 24 hours

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Services - Gem Carpet Cleaning

Carpet cleaning

Grout cleaning

Grouting

2 More Services

Rug cleaning

Upholstery cleaning

Gem Carpet Cleaning Photos

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Recommended Reviews - Gem Carpet Cleaning

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Olympia Floor Source - Carpet and vinyl kitchen with custom curved metal

Olympia Floor Source

(11 reviews)

I am so impressed with my entire experience with Olympia Floor Source. They had quick response…read moretimes, reasonable pricing, friendly customer service, and their work is excellent. I recommend them and will use them again in the future.

I am a Realtor and was very impressed with work Olympia floor source completed for a client of mine…read morein Lacey a few months ago. Nathan showed up on time with multiple carpet boards (a wide variety of options that could be ordered within a week or two) and also brought a couple carpet samples that they had in stock that could be installed as soon as the work could be scheduled. My client was military who lived out of state and Nathan was very patient while I took pictures of various samples in various lighting to send my client. He was not pushy at all. The tenants who had just moved out did a real number on the flooring (pet damage) so carpet and other flooring needed to be ripped out, Kilzed and replaced along with some sections of trim. The owners communicated with my client and ended up doing all of the above work. My client picked one of the floor samples they had in stock and the price was very reasonable, and they started the work within a week or so (very fast in this day and age when it is hard to find a trustworthy, reasonably priced contractor with availability). The carpet looked very nice! It appeared a few rooms had not been vacuumed fully after the work was completed so I reached out to the company and one of the owners personally went to the house that evening to vacuum. I was very impressed by that. She was very nice about it too. I was getting ready to recommend this company to another client of mine and noticed their rating had dropped so reviewed the comments and realized it looks like one "difficult customer" had caused this (and by submitting 2 reviews about the same experience...shady!!) and so I wanted to make it clear that those 2 poor reviews (from the same person according to the business owner) did not in any way reflect the experience I'd had with this company recently. Being a small business owner myself, I know that unfortunately there is a rare circumstance where you can't make someone happy even when you go out of your way to do so. I'd will continue to refer this company in the future to clients of mine and feel confident that they will do a great job at a reasonable price! :)

Great Floors

Great Floors

(84 reviews)

We would like to offer our honest review of our fabulous experience with Great Floors in Lacey…read more Beginning with Michael Shultz who understands how to take care of his customers and doesn't miss a beat with follow up and excellent customer service. We were living out of state and visited Michael at Great Floors for carpeting, LVP flooring and granite countertops. We were here one week and then gone for a month, before permanently moving to Olympia. A lot of communication, moving parts, changes and questions/answers were needed to complete this large project in a month's time. Not only is Michael delightful, but his attention to detail was unpresented. We felt he 'had it covered' every step of the way. Working with Michael and his assistant was simply a pleasure. The most important message we received from Michael was making sure we were happy with the service, products and results. In addition, he offered services over and beyond what was expected. Pricing was fair with him utilizing the 'best deal' for us and negotiating with the granite supplier. We come from big cities and noted it was refreshing to have such a positive experience. Michael, you Rock and we look forward to working with you and your team again!! Pictures to

Great floors staff from carpet sales, carpet measuring to carpet installation was outstanding. We…read morewould highly recommend working with the Lacey store staff for any of your flooring needs. I especially want to acknowledge Gavin, and Jose (and his work crew) for a job well done. Thank you!

B and R Flooring America - One of many sample boards at B&R tile

B and R Flooring America

(21 reviews)

B&R flooring is truly incredible. Our house was damaged during a bad pipe burst during a freeze…read morelast winter and we had to suddenly replace all the tile in our kitchen, laundry room, fireplace surround, and downstairs bathrooms due to water damage. B&R helped turn a terrible experience into a silver lining opportunity to beautify our home. Brian C, our contact there, was amazingly helpful, attentive, and patient as we wrapped our heads around the scope of our project and our vast tile needs. He answered all of our questions and did not pressure us into making a hasty decision. B&R's price, selection, and range of products was excellent compared to other suppliers. We were able to get terracotta, terrazzo, slate, Zellige tile, subway tile- all at the same place. We ended up leaning into a handmade aesthetic with glossy greens, blues, and earthen hues. I am beyond happy with how our project turned out and the customer service at B&R was top notch. They have earned us as repeat customers for any of our future projects for sure. They also have great hard wood and carpet options. I happily recommend them to any homeowners who are looking to remodel, rebuild or upgrade!

We purchased tile from B & R Flooring and had a very disappointing experience…read more When I called to arrange a return, our salesperson Brian said we were past the 30-day window -- even though it had only been about a week. He told me he would contact the manufacturer and get back to me. He never did. I followed up twice more and received no return calls. My husband also tried reaching him and did not receive a response. Here's the thing, nowhere in the paperwork is 30 days stated. To make matters worse, the contractor Bryan recommended botched our project, leaving us unable to use the tile. When we returned the unused tile to the store, they refused to issue any refund. The lack of follow-through, communication, and customer service was extremely frustrating. We expected better support, especially after purchasing materials and trusting their contractor recommendation

Gem Carpet Cleaning - pressurewashers - Updated May 2026

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