Sawtooth did a fabulous job re-roofing our house! It was a complete tear-off and replacement. From Darrin's initial visit, through tweaking the quote, and the job itself, communication was top-notch. Pricing of the project was very reasonable; I think it was the second-lowest quote we got, but Sawtooth's materials and warranty were better. Jose and his crew did a great job. During the job, every day's end-of-day cleanup was great. The end result looks beautiful, and we're very happy with the way everything went. The high end materials and awesome warranty also add to the satisfaction of a job well done. One hiccup: 2 fascia boards with some minor dry-rot at their ends were supposed to be replaced before the installation of new gutters (new gutters were part of the project). Somehow that fell through the cracks, and the gutters went up over the 2 boards. Darrin quickly took ownership of the issue, and did a great job of repairing/rebuilding the corner where the problem was. Very satisfied with the response to the issue! Suggestion to Sawtooth: if new gutters are in the project, they need to be included in the project scope all the way to the end. That includes final inspection and invoicing. The QA inspection by Nick should have been done AFTER the gutters were installed, not before. The inspection should include both the roof and the gutters, not just the roof. The final invoice should be emailed AFTER the gutters are installed, and all issues are settled. read more

Salesman Daryl gave us a great quote and presentation for our roof replacement. The crew was very considerate and Thoughtful of picking up. The Quality of the workmanship and product was top notch. They were right on with a Great product at a greatĺ read more

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Sawtooth were very professional in bidding a full tear-off and new roof installation, submitting the agreement, timeline and method of payment for carrying out the work. We agreed the price and time frame, weather permitting, (winter time install), and the work was carried out in less than four days leaving the site clean and free of debris. We are very happy with the service and would recommend Sawtooth to other residential owners we know. Charles read more

After a few bids we chose Sawtooth roofing for our new roof. Darrin the project manager came out, addressed our concerns, inspected the roof and gave us a fair bid. He explained everything they would do and also explained there would be some additional costs due to some facia boards that needed replacing and possibly plywood sheets. Of course they wouldn't know until the old shingles were removed but let us know the approx. cost per piece with installation. So we had a good idea what we were looking at. We also needed a bathroom fan vented out of the roof to meet building codes. Darrin was also the only one who noticed we had LeafGuard gutters and so not to void the LeafGuard warranty LeafGuard would have to remove them to replace the facia boards that needed replacing. He also brought to our attention that our chimney cap was crumbling and in desperate need of some work. He referred a chimney/masonry company who we used and couldn't have been happier with their work as well. We had the chimney work done first then scheduled the roof. We were impressed with his attention to detail. They scheduled to project and kept us updated in the event there was a delay due to weather so we could plan accordingly. The crew of 3 roofers were amazing, worked so hard and cleaned up nicely afterward. They completed our roof in 2 days which was so appreciated. Nick the quality and safety inspector came out daily to touch base with the workers and informing us of how things were going and asking if we had any concerns. He said to call anytime with questions. At the end of the project he came out again to inspect the roof and all the work done. Another reason we chose Sawtooth was because of their excellent warranty on products and labor. Throughout the project from beginning to end this company was very responsive to all our calls with questions and communicated wonderfully, which was so appreciated. We would highly recommend this company to others. The prices were great and the service even better. Thanks for making this a smooth project from beginning to end. read more

They did some work for us right after we moved into our home; I chose them because their bid was significantly lower than others and we had stretched ourselves financially to achieve homeownership. The subcontractor they sent used our roof as a place to cut shingles, with no protective mat, and we had to hire another roofer to fix *both* the ensuing leak *and* the poor job the subcontractor did on the original problem. I have since learned to ask whether the people who will be doing the work are regular employees or subcontractors -- you want regular employees. You get what you pay for; I recommend sticking with more reputable operations. read more

Sawtooth Roofing - These horizontal cuts are not present in our inspection report pictures; they appeared after Sawtooth's subcontractor worked on the roof. - Roofing Near Me - Portland, Oregon

I called Sawtooth after my son's ceiling started to show water damage. I had one other company who came out and gave me a $1500 bid, so was a little panicked. Luckily, Sawtooth came the next day and let me know it was just the seal around a screw near the chimney that had deteriorated. He said he would have fixed it while inspecting, but didn't have a drill. He asked if I felt comfortable getting up there and when I said yes, so he gave me a handful of screws with gaskets to fix the issue. I can report after several months, that this was the fix that was needed and we have had no issues since he came out in January. They didn't charge for anything and I will definitely use them again! read more

Sawtooth Roofing did a reroof for us this month and we're very happy with the work. Darrin provided a detailed and thoughtful bid that both accounted for a handful of eccentric issues and was more affordable than three of four competitors. The Team Lead, Jesa, ran a clean ship and was thoughtful about the neighbors. The Safety Lead, Nik, was super communicative and did us a great favor by roping up to take some old lights off the front of the house after the job was already complete (I forgot to ask up front). I recommend Sawtooth to homeowners interested in a professional roofing job at a competitive price. read more

Sawtooth Roofing easily fixed my leaky roof quickly, effectively, and in the nicest way. Bonus points for being right here in NE Portland. Would recommend to anyone! read more

I liked that you were able to get back to me quickly and with a list of times you were available. I greatly appreciate your willingness to help get this repair done. read more

Fantastic ompany, very professional and friendly, competitive prices, superior work. Every person was above eexpectation, from Estimator, to logistics to project manager to crew leader. Crew was great! We love having them around! We are so happy with our new roof and highly recommend Sawtooth. They fid our last roof over 25 years ago, so we have a good history with them. ​​ read more

I highly recommend them! They not only respond quickly but when they say they'll get a job done they do!! Unlike another roofing company that we scheduled with previously that kept post poning us for months! Now I'll say they do a beautiful job, my roof looks incredible! And every employee that I have spoken to and that was here is so incredibly friendly!! Sawtooth roofing is amazing!!! read more

As soon as the person doing the estimate discovered that I had solar on my roof, they couldn't leave the property fast enough. Obviously, Sawtooth wouldn't have to remove the panels, but the thought of coordinating with a solar company was too much much to deal with. I think if he found a human head in the fridge, his reaction would've been: "What a relief, I was worried you really had solar panels on your roof..." read more

I have been in real estate business for over 17 years and been involved in dealing with many contractors. I have seen too many roofs poorly installed by unqualified roofing companies. We hired Sawtooth Roofing for a new roof on our personal home. We couldn't be more pleased. They delivered on all promises and more. They were on time, clean and the price didn't change. OUR NEW ROOF IS GORGEOUS!! This company really delivers and does business how you expect a highly professional contractor to be. We highly recommend Sawtooth Roofing!! Give them an opportunity to earn your business, you won't be disappointed! read more

Sawtooth Roofing just completed our roof and we can't be happier with the quality of work, professional workers and staff. Tom Solan, Project Mgr. Jeffery Straw, Quality Assurance and Jesa, Team Lead all provided outstanding service and patience during the project. We had a complete tear off of original wood shingles and 2 layers of asphalt shingles on a house built in 1915. I would recommend Sawtooth to anyone that is interested in a professional roofing job at a fair price. John M. read more

great job. Would rehire. Corrected and covered the only minor problem.

These guys were amazing. They worked an 11 plus hour day and completed our roof and the cleanup in one day. They then followed up with 2 separate people to make sure we were satisfied. I would highly recommend them. read more

Just got our roof done! Looks great! Worked with Gary the whole time from the beginning to the end. He responded quickly to any phone calls or texts. Highly recommend them! read more

This company will say they repaired a roof in real estate transactions but don't actually repair or replace anything. We are dealing with a home sale where we have a Sawtooth work order stating our sale included a 30 year roof in 2006. This is false. They hung up on us when we called them out. The work was never done and the roof is beyond rotted today. We will have to fix it for the next buyers. As human beings, buyers and sellers can do their part to fix the affordable housing crisis. These deceptive and predatory business practices directly result in higher seller prices and bank fraud. Consumers pay for this price, not the contractors. Don't ever hire this company. read more

These guys are the worst. We hired them to do work on our roof and reseal it. Right before a massive rainstorm was predicted to hit we asked them "should we postpone the work?" They said it would be fine and went ahead. Well they were wrong and the whole top floor of our building flooded. Then after we decide "maybe we should look at a different roofer" then tried to hit us with a massive contract cancellation fee. So our board, obligated, went along with them and decided to finish out the contract. They come back to finish the work and like the pros they are, dumped a bucket of sealant in the elevator. Which as you can imagine leaked a mustard gas like fumes throughout the entire building and trapping people in their condos and out of our building. Instead of doing the responsible thing and venting the building out and apologizing or owning it, they just left... Steer clear of these guys if you want quality work done. Hiring them will only bring disaster... read more

Mom had a small leak after the last heavy rains, Sawtooth was out quickly and found the small issue. Made a minor repair at no charge with an honest appraisal of the issue. The roof isn't too long from being replaced, Sawtooth will have our business. read more

There roofs will leak within two years. I've already have had them come back out a few times for different leaks. What I was told. Was that it will continue to leak and it's going to leak everywhere because of wrong installation. There prices are off the wall. My neighbor wanted there moss and gutters cleaned. They didn't do anything but treat the moss. Didn't even blow off the back of the roof. All the gutters where still dirty and no moss was done. I asked for pictures. They maybe had four pictures and none of them where what was spouse to be done. When they where asked to come back out and do the job right like I paid for. They told my neighbor. That they would be charged again and double. If they did come back out it wouldn't be for 3-4 weeks. I'll never use them again or refer them to no one I know. read more

So far so,good with them, looking forward to my installation

We got bids from three roofing company's that all had great reviews. Sawtooth came out, took a careful look and answered my questions. The brochures that we were given made selecting a roof color very easy, and even before they knew that we had selected them, they had researched the availability of the color we wanted to make sure they had enough in the Portland area to do our job (we selected Chateau Green). The next morning, the completed bid was in my e-mail ready for me to review; fast. The other bids took a few days and one bid required a few phone calls to the company before I got the bid a week later. We went with Sawtooth because the bid was ideal for us and our budget; one bid was over twice as much and it wasn't worth it. On the Friday before our Monday install, all the materials needed for the job were delivered to the house (ideally, the materials are distributed on the roof using a boom with a conveyer belt so everything is ready for the roofing team when they arrive - but, in our case, the boom wouldn't reach the roof, so everything was placed our yard). On the scheduled day a debris dumpster was delivered at 7:30am and the roofing team arrived at 8 and started work. The workers worked very fast and efficiently and the job was completed by 3pm on the second day. The installers did a great job cleaning up afterwards and they even cleaned the moss stains off one of our hard to reach rear dormers. That was above and beyond what they had to do, it was great. This is a great outfit to work with. read more

My experience with Sawtooth Roofing was Outstanding. Pete Guzzi, Sawtooth Representative, managed the project from idea to completion, which was challenging due to product defects. Pete made all issues go away... I am VERY SATISFIED!!! read more

Hands down the most professional contractor I have ever worked with. They were prompt, professional, reasonably priced, and did what I felt was a little above and beyond the work done on our home when we had to replace our roof. Since then, I have referred Sawtooth to two other people who also were very pleased with the outcome of their work done for them. Those living in the Portland,OR or the Vancouver, WA area, if you want a first rate roofer, call Sawtooth Roofing. read more

Do not trust your estimates from Sawtooth Roofing. I was given an estimate for new skylights. It was a binding contract, which I was held to for 15 days. They did not hold up their end of the deal. The cost of my estimate was increased 2 1/2 times, supposedly because my skylights were measured incorrectly, thus costing more. Gary, the estimator, and Pete, the manager, stated they could not 'lose money' by sticking to the cost of the original estimate. Nothing was done to resolve this in the principal of good customer service. Find a different roofing company. Don't settle for poor customer service. read more

I have used Sawtooth with many of my customers and recommend them to everyone. They do great work and the staff there is friendly and professional. Pete has years of experience and know what he is talking about. The roof they did for one of my clients turned out great and everyone was very happy with quality of work they did. Their repair crew can do everything. Even things I can't do. They are fast and responsive when you need them. Thanks Sawtooth! read more

This review, unfortunately, is my experience starting a year ago and is still ongoing. This is not a fake review, nor has anyone asked me to write it. I have made every effort to try and resolve the poor workmanship, poor customer service and mostly the fact that my 1yr old roof is currently leaking. Sawtooth installed the entire roof 1yr ago, and after a growing number of issues with this company, they "fixed" the roof yesterday and it is leaking again today. I will follow up with another review when this situation is resolved and hopefully will have some better news, but at this point it seems that the only way to get a response from sawtooth roofing is to write a review. I hope that you contact me very soon to resolve this. I'm so glad that you take the time to defend yourself so quickly on Yelp and yes, you had a tech out quickly this morning. But to be fair, the roof was installed last year and I called with concerns late November (2 weeks after installation) without response, finally received a response after several attempts and a tech came out to assess with no resolution. Then in May I called again when the ceiling collapsed. Your PM came out and blamed the construction. Your QA tech informed me that he has pictures from my house throughout the year, your failure to paint a full picture just illustrates your lack of honest communication skills. All said, your company did the initial purchase inspection and then the installation and although your PM notified me during installation that the construction was unusual, he assured me that there would be no issues. I chose your company due to the initial detail and professionalism in the quote, I wish that detail and professionalism extended to everything that happened after the initial quote. If you took more care with responding to costumers in a professional way and took accountability for gaps in communication and quality of work, you would find that this process would be so easy. read more

He showed up for a bid to fix the flashing around the chimney and came down and said it was fixed. Didn't even charge me for it.

Darren from Sawtooth came out to our house quickly, took a good look at our leak, discovered it was a plumbing vent pipe that had a leaky boot, and replaced it on the spot FOR FREE. I was really impressed, and grateful. He also took a good look at a few things to tell me when to replace, level of urgency and gave me an estimate of how long he thought our roof had left before needing to replace the whole thing. I was really impressed and will be calling again! read more

Sawtooth came recommended from a neighbor. We worked with Darrin on a the quote and scope. The roofing work was delayed but done well. However, they subcontracted the gutter work to another company who installed white gutters on our otherwise dark colored house without confirming color. Sadly, we now have to have the house painted at our expense to get it to look decent. Also, we were passed off to another person "Scott", who was supposedly responsible for punch list items to complete the roof work. After multiple phone calls and follow-up they completed one of five punch list items before threatening to not honor the roof warranty if we didn't pay the final invoice in full ASAP. We acquiesced and paid the invoice, and will now be hiring another company to come out to complete their punch list items. If you have alternatIve options, I would suggest trying another roofer. We cannot recommend Sawtooth Roofing. read more

We love our new roof! Pete and crew were friendly, considerate of our yard and fast! If you need a new roof, Sawtooth is awesome.

We bought our house 5 years ago with a 2 year old roof that was replaced by Sawtooth. The former owner did not purchase the transferable warranty and did not state that is our purchase contract (which should have been offered and in the disclosure). long story short, after all of the crazy rains we had over the past winter we found we had a few leaks around one of our dormers. Insurance came out and stated that we had a pre-existing issue. I finally found out who did the work on the roof which should have still been under warranty. since it was a pre-existing issue they came out to fix with no charge. This is great customer service as a first time home-buyer dealing with something that was beyond her control. They did the right thing even if the listing realtor did not. Thank you for standing by your work. read more

3/18/2016 The company is the best in Portland very professional. They recommended the best place to go for financing with the best interest rate. The guys were honest and respectful in answering all of my questions. My phone calls were always returned in a timely manner. The crew that came out was awesome to work with and did a GREAT job. They paid attention to detail. To top it off the clean up was the best anyone could ask for. I will recommend them to everyone. Thank you to everyone that worked with me on the roof, you are very much appreciated. Sheila R. read more

The owner called me and we discussed the problem. He sent someone out to clean up.

If I could give 0 stars, I would. We scheduled an appointment for first thing in the morning. My husband waited ALL day and no one ever showed up. He called Sawtooth and their response was 'we don't know where the employee is'. Ridiculous. My husband missed an entire day of work because of this. He rescheduled for first thing this morning, and low and behold, no one has shown up and it is now 10 am. read more

Sawtooth Roofing took a project that was challenging and simply got the job done as set out in their contract. Excellent products and workmanship. Very willing to work with special schedule requests from my Tennant. Jobsite completely cleaned up. Very impressive. read more

I am a very disappointed customer and I do not give this type of review without serious consideration. I had sought bids from four roofing companies and although Sawtooth was not the lowest overall bid, I felt that the additional cost would be worth it in value and peace of mind; unfortunately, this did not turn out to be the case when the job was completed. During the job, Sawtooth's employees left debris all over the yard/patio and in trees/bushes, numerous nails were found and continue to be found around the house (we have a dog), but that kind of stuff can be overlooked and might just be par for the course. What was inexcusable was the damaged they caused when they cut into the siding when installing the flashing, which caused irrefutable and permanent damage to the siding as a direct result of their work. Ultimately, it ended up costing me an additional $6,600 to have portions of the siding replaced along with exterior paint, which were neccessary to protect against the elements. Prior to the additional work I approached them in an effort to remediate this damage and they refused to take any responsibility and also went as far as starting the construction lien process against me for withholding a portion of my final payment in an effort to bring them to the table to discuss further. So, not only was I the recipient of their siding damage, which cost a significant amount of money, but then to be threaten with a lien, in response to trying to have a mature conversation about the damaged caused is simply bad business. So, that was my experience... I can't stress enough that this is a group that you do not want to do business with. read more

They contracted to replace the roofs on our sunroom, the bay window and the small roof over our front door. After they completed the work, and we had our first rain, the interior wall of our sunroom suffered serious water damage. I called Sawtooth and was told of course the roof leaked because it leaked before they replaced the roof. Told as "a favor" to me they would come out and fix the problem. They did fix it. Then I realized the small roof over our front door was visiblly done wrong. They did come back and attempted to fix that problem. Next heavy rain and the interior walls in my bay window were soaked. My brand new paint job was ruined. Sawtooth refused to return and fix this. I had more than one roofer look at the roofs Sawtooth did and each roofer told me the work was done wrong and with the wrong materials. I have now learned Sawtooth failed to put down the proper water barriers and failed to seal properly the seams on the roofing materials. I have had to pay another company to fix the little roof over the front door and now have to pay to have the materials removed and a new roof installed on the bay window. I have had to pay to have the walls in the sunroom and the bay window repaired and repainted. I do NOT recommend Sawtooth. read more

I had sawtooth roofing put a new roof on my house and they coverd up the vent and that cosd black mold and they would not fix it do not let sawtooth roofing roof your building read more