We dropped out two boys off for a week at the end of April. These girls took such good care of Tyr…read moreand Loki! They are pretty cheap in cost as well! We will 100% be boarding with them again on our next vacation!!!

Easy drop/pick up. Cash only! My dogs were worn out from playing and now very social.read more

Dr. Storm and her staff are great. I decided to switch vets from Reno to Fallon now that I'm in…read moreFallon most of the time. I was also feeling like my vet in Reno was putting greed first and animal care second with the way they were nickel and diming my every visit. The prices and care my pets receive at Fallon Vet Clinic is far superior to my last vet so I'm very happy with the switch. My smaller pup is on 3 different medications and Dr. Storms staff have been very accommodating when I call to request refills. I try to be respectful of their 48 hour refill time period but a few times I've been in a pinch and they have gone above and beyond to accommodate my situation which I'm very thankful for. One time I had an emergency situation when my bigger dog ate a weeks worth of my smaller dogs meds when we were out of town. I called the clinic and they sprung in to action to help me make sure my bigger dog didn't get sick and then sent a refill for the meds to the nearest pharmacy where I was. They turned a stressful situation in to a manageable one. My smaller pup is nearing 10 years old and had a couple of cracked teeth and needed a dental cleaning. Dr. Storm quoted me a price for the procedure and I was pleasantly surprised when I showed up to pay the bill that it was less than my quote. Their ethics and integrity are valuable to me and I'm happy to recommend this vet!

I never got to make an appointment at this location which is in my town. Due to they were booked…read morefor a couple weeks out and didn't seem like they wanted to book me. They pointed me toward lahontan and I was told to make an appointment they want to charge $50. Maybe because I'm from California I've never had to do that before but it is supposedly because people don't show up for surgeries. My cat is dying and I needed help but they just directed me somewhere else farther then my town.

Love this facility. Our pup is so excited to go every time we even get close. She starts whining…read morelike crazy. I've used it for both daycare and boarding and dog wash multiple times with nothing negative to say at all.

My pups have been loving this place so far. So many pluses to mention. Multiple outdoor spaces for…read morepups. They cap the daily head count for our 4-legged friends so it's not jam packed. There is one employee present for every 10 pups. My boys seem to love it and come home tired. We will be trying out boarding soon and I will provide an update then...

Best daycare for my doggies. They always want to return back. Staff are so nice and helpful!read more

Our two dogs were groomed for the third time at Animal Oasis. My daughter and I were pleased until…read morethis last visit with them. Our precious fourteen year old female was called beautiful and had pics taken of passerby's. When we picked her up after her being there for three hours or more ( every visit the same amount of time ) we just wanted to get them home. With her we noticed immediately her " beautiful fan tail " was no more. Her hind leg had been shaved to the bone. The shaver got away from one of their employees and that employee was not honest enough to report it. And if it was reported to his or her employer when we picked up our precious dog the incident was ignored and she was handed over to us like nothing ever happened. Now, a few months later she still has the large bald spot on the back of her hind leg where no hair has grown.. Her tail is completely butchered it hasn't grown out to its " beautiful fan wave" for a Collie after all this time. " I cant imagine what she was put through" being there! Our two year old male dog the most loving ever had his face completely missed his beard went over his lip. I trimmed it myself. I'm grateful our male dog hadn't gone through the trauma our precious female had gone through. I personally feel that someone there ( management) should be taking responsibility by checking while dogs are being groomed by ( newbies ) or any employee in any manner. I feel my female dog was left with a newbie and was not given the attention to this employee that he or she needed with managing. My daughter and I were under the impression that the woman that met us outside( same woman that groomed twice before ) asked how we'd like their grooming taken care of would be the one attending to both our dogs we trusted her grooming since she had done both our dogs twice before and we were happy with their outcome We had made recommendations to friends about Animal Oasis.We put our trust in the woman who greeted us who seemed interested in our concerns towards their grooming. This business failed my dogs and us. We should have looked at the grooming before paying the $100.00 per dog and not given the tips. I've never had to write up a complaint I waited hoping my female dog would grow her beautiful hair back to its original shape " Not" ! The Animal Oasis deserves this complaint. If you go to Animal Oasis after my complaint ask questions like who will be attending fully to my animal and look carefully after the work has been completed to your satisfaction before tipping. Get names, your dog is part of your loving family and should be treated like so.

Great place to board your dogs. My dogs were happy, well taken care of and tired when they came…read morehome. We can hardly Wait for our next adventure with them.

What a wonderful place this is! Our dog Iroh is a shy and introverted dog. Who is picky about who…read moreis friends are here. He has found a pack and blends well with some special love. We are grateful for Chelsea setting up this environment. Luxury boarding is an understatement. We are always very glad to have our boy go here.

We loved this place! We brought our 9 year old Siberian Husky Misha here for a day of pet sitting…read morewhile we went skiing at Heavenly. The area that we saw was made up of two large rooms with couches and many medium and large dogs milling about. When we initially brought Misha they moved some of the dogs to another room so she would not be overwhelmed. We watched from windows in the office as she acclimated quickly and found a spot on one of the couches and eventually other dogs joined. It was just like being at the dog park and she seemed to do just fine. We will absolutely bring Misha here on our next trip! Everything was so easy, they make the process quick. We did not even have an appointment, we just called in about 15min before arriving. They asked us to email her vaccination records which we did on the spot. Thank you for taking great care of our baby! So happy with the service.

Was great to be able to find a safe place for my pup to go to for the weekend while we stayed at a…read morefriends house. I love the idea that all the dogs are free to roam around and can interact with all the dogs as they please. The staff seemed really nice. This will be a great spot to have as a resource as we love Lake Tahoe but can't always have him with us 24/7.

This place is an absolute GEM! Our crazy, high energy, love bug of a Doberman, Gunnar, goes…read morecompletely CRAZY for this place! Every time we go on vacation, all year round we know we can count on Truckee-Tahoe Pet Lodge! From the start Gunnar has loved staying at the Lodge! He gets super excited the second we get off the freeway, he drags us in, because he knows exactly where we are! When we pick him up we have one seriously tired pup on our hands! He sleeps the whole 3 hour car ride home and even for a day or two after we get home! We have had him stay at the lodge for varying lengths of time ranging from just an over night stay to up to 2 weeks! And every single time he is a happy boy when we pick him up and completely worn out! He has stayed a couple OTHER places before, places closer to home, and we had trouble with a few things... his high energy being too much to handle as well as him not taking kindly to the owners (never trust anyone a dog doesn't trust, they have great instincts, and I know that now ) ....BUT NOT WITH the Truckee-Tahoe Pet Lodge! This place loves our high energy boy and greets us with a smile every time we come through the door! The staff is super educated, loving and very attentive! There was one time we dropped him off and told them he wasn't feeling well... they kept a close watch on him and was on the phone with us giving us updates on his status and even gave recommendations for a vet visit (well advised, as he was very sick and losing weight quickly). By ALL MEANS, I would TRULY rather drive 3 hours away from home, to drop him off here, and fly out of Reno, for any vacation we go on RATHER THAN leave him ANYWHERE else! Give this place a try and you won't be sorry!! THANK YOU TRUCKEE-TAHOE PET LODGE! The Andrews clan loves you all!

WARNING: my dogs almost died here…read more I want other pet owners to know what happened to my two Shih Tzus after staying at Truckee Tahoe Pet Lodge in the month of May WHAT I FOUND AT PICKUP: Both dogs were trembling, dizzy, extremely weak, dehydrated, vomiting, and had diarrhea. They could barely stand. I also noticed an unknown topical substance applied directly to the skin on their backs -- something I never gave permission for and was never told about. A vet later confirmed skin scabs. THE STAFF'S RESPONSE: Nothing. Staff said nothing about their condition and acted visibly nervous. THE COST: $700 in boarding fees, $500 in OTC medicine and supplies to nurse them back to health, and $600 in extra hotel costs because my dogs were too sick to travel home. Nearly $1,800 total. I have filed formal complaints with Animal Control and the BBB. Please, if you love your pets, board them somewhere else.

I highly, highly recommend using them for your fur babies!! First of all, communication was…read moretop-notch from beginning to end. Pricing was more than fair. Upon arrival, I felt comfortable right away and my babies felt comfortable, too. I also received pics throughout the day which made me so happy. I could go on an on, but just know that whenever we visit the area again, I will definitely be using them, no doubt!! You can see from the photos how relaxed my babies were!! I thank them for putting me at ease during our visit.

Brynda is reliable and a good communicator. She's taken care of our two cats and our house while we…read morewere away on a few occasions. She takes lots of pictures/videos so we can see our cats are happy and can rest assured all the important tasks were completed each day. We feel very comfortable leaving our cats in Brynda's care!

If you're looking for a place to board your dog and actually feel *good* about leaving them behind,…read moreSpanish Springs Pet Resort is it. I recently boarded my dog Barbara there, and I genuinely couldn't have asked for a better experience -- for her or for me. A huge shoutout to Bobby, who went above and beyond from the very start. He took the time to sort out every little detail of Barbara's stay, making sure she'd be comfortable, entertained, and well looked after. It wasn't just the basics -- he made sure her time there was actually fun, which honestly says a lot about how much the staff there genuinely care about the animals in their charge. What really won me over, though, was the communication. Bobby kept me updated regularly throughout Barbara's stay, sending photos and videos of her having the absolute time of her life. There's nothing quite like being away from your pet and getting a video of them happily running around, tail wagging, zero complaints. It put my mind completely at ease. Spanish Springs Pet Resort clearly isn't just a place where dogs are kept -- it's a place where they're genuinely cared for. Barbara came home happy, tired from all the fun, and I came home with full confidence in where I'll be taking her every single time. Highly recommend.

The only place I have trusted with my dog for the last five years. I use their boarding services…read moremultiple times a year and am usually dropping my dog off for daycare twice a week. Bobby and the rest of the staff are friendly, helpful, and I can always tell my dog had a great time at daycare or boarding. I really appreciate when they take the time to send pictures! They have really improved the facilities over the years and my dog always seems to leave happy.

Everything get a new owner... I witnessed her walking two dogs in the parking lot. Her name is…read moreTonda. The dogs over with that collar on and she yanked them back, pulling them upwards and I heard one dog yelp. I even approached her at a distance and said if you are your dog trainer as you claim, why don't you have harnesses on them she just gave me a hard time my opinion, no professionalism at all in this owner

Thank you,Tonda, for taking such amazing care of our Roxy!! Your kindness and flexibility enabled…read moreus to pick up Roxy to take her on day trips with us, or leave here, when necessary. The web cam was so comforting for me, so that I could see Roxy any time I wanted and see how comfortable and well taken care of she was. Thank you for making Roxy's first trip to the snow possible!!