Best daycare for my doggies. They always want to return back. Staff are so nice and helpful!read more

Our two dogs were groomed for the third time at Animal Oasis. My daughter and I were pleased until…read morethis last visit with them. Our precious fourteen year old female was called beautiful and had pics taken of passerby's. When we picked her up after her being there for three hours or more ( every visit the same amount of time ) we just wanted to get them home. With her we noticed immediately her " beautiful fan tail " was no more. Her hind leg had been shaved to the bone. The shaver got away from one of their employees and that employee was not honest enough to report it. And if it was reported to his or her employer when we picked up our precious dog the incident was ignored and she was handed over to us like nothing ever happened. Now, a few months later she still has the large bald spot on the back of her hind leg where no hair has grown.. Her tail is completely butchered it hasn't grown out to its " beautiful fan wave" for a Collie after all this time. " I cant imagine what she was put through" being there! Our two year old male dog the most loving ever had his face completely missed his beard went over his lip. I trimmed it myself. I'm grateful our male dog hadn't gone through the trauma our precious female had gone through. I personally feel that someone there ( management) should be taking responsibility by checking while dogs are being groomed by ( newbies ) or any employee in any manner. I feel my female dog was left with a newbie and was not given the attention to this employee that he or she needed with managing. My daughter and I were under the impression that the woman that met us outside( same woman that groomed twice before ) asked how we'd like their grooming taken care of would be the one attending to both our dogs we trusted her grooming since she had done both our dogs twice before and we were happy with their outcome We had made recommendations to friends about Animal Oasis.We put our trust in the woman who greeted us who seemed interested in our concerns towards their grooming. This business failed my dogs and us. We should have looked at the grooming before paying the $100.00 per dog and not given the tips. I've never had to write up a complaint I waited hoping my female dog would grow her beautiful hair back to its original shape " Not" ! The Animal Oasis deserves this complaint. If you go to Animal Oasis after my complaint ask questions like who will be attending fully to my animal and look carefully after the work has been completed to your satisfaction before tipping. Get names, your dog is part of your loving family and should be treated like so.

Professional and caring of the animals in her charge. I am hiring her again for another trip.read more

First time using a pet sitting service. I am so happy I found Cindy Webb we are now able to go away…read moreand enjoy ourselves without worrying about our dogs. The dogs enjoyed having Cindy come and visit and it gave me peace of mind. Will be using Cindy's service again and again. I can trust Cindy to come into my home and know things will be fine.

Amazing doggie daycare. The staff and owner here are so sweet and they really take care of all the…read morepets as if they are their own. They go out of their way to customize care. I had to extend my hours and they were willing to accommodate my asks. When I had a puppy and really wanted to board them, Dhonna created a specialized care plan so my dog would be safe and separate from the other pets. Can't say enough about this place!!! They are awesome!!!

I highly recommend Dhonna's grooming and pet sitting services. My family and I have used Dhonna at…read moreUncle Fredie's House of Pets for years. My dogs love to go there to get clipped, groomed, and cleaned up. Dhonna is a very hard-working and honest person. House sitting for a few days went very well, and my pets love her. Dhonna is a professional pet sitter and groomer. She has extensive and vast knowledge of veterinary care. I trust Dhonna with all of my heart. I give her a ten-star review. She goes above and beyond to care for our pets. I am a Toy Poodle Breeder, A dog Mom, just like Dhonna. She is compassionate and caring. Thank you, Ms. Dhonna. Sureyya Scott Reno, NV

Dr. Storm and her staff are great. I decided to switch vets from Reno to Fallon now that I'm in…read moreFallon most of the time. I was also feeling like my vet in Reno was putting greed first and animal care second with the way they were nickel and diming my every visit. The prices and care my pets receive at Fallon Vet Clinic is far superior to my last vet so I'm very happy with the switch. My smaller pup is on 3 different medications and Dr. Storms staff have been very accommodating when I call to request refills. I try to be respectful of their 48 hour refill time period but a few times I've been in a pinch and they have gone above and beyond to accommodate my situation which I'm very thankful for. One time I had an emergency situation when my bigger dog ate a weeks worth of my smaller dogs meds when we were out of town. I called the clinic and they sprung in to action to help me make sure my bigger dog didn't get sick and then sent a refill for the meds to the nearest pharmacy where I was. They turned a stressful situation in to a manageable one. My smaller pup is nearing 10 years old and had a couple of cracked teeth and needed a dental cleaning. Dr. Storm quoted me a price for the procedure and I was pleasantly surprised when I showed up to pay the bill that it was less than my quote. Their ethics and integrity are valuable to me and I'm happy to recommend this vet!

I never got to make an appointment at this location which is in my town. Due to they were booked…read morefor a couple weeks out and didn't seem like they wanted to book me. They pointed me toward lahontan and I was told to make an appointment they want to charge $50. Maybe because I'm from California I've never had to do that before but it is supposedly because people don't show up for surgeries. My cat is dying and I needed help but they just directed me somewhere else farther then my town.

Tahoe best friends is great! The staff is always friendly. We use them when we come to town for our…read moreannual trip. Our girl always gets excited when we pull into the parking lot. And she's happily exhausted when we pick her up.

Was great to be able to find a safe place for my pup to go to for the weekend while we stayed at a…read morefriends house. I love the idea that all the dogs are free to roam around and can interact with all the dogs as they please. The staff seemed really nice. This will be a great spot to have as a resource as we love Lake Tahoe but can't always have him with us 24/7.

Love this facility. Our pup is so excited to go every time we even get close. She starts whining…read morelike crazy. I've used it for both daycare and boarding and dog wash multiple times with nothing negative to say at all.

My pups have been loving this place so far. So many pluses to mention. Multiple outdoor spaces for…read morepups. They cap the daily head count for our 4-legged friends so it's not jam packed. There is one employee present for every 10 pups. My boys seem to love it and come home tired. We will be trying out boarding soon and I will provide an update then...

We like Urban Hound - they are good with our pups and the girls enjoy staying when we're not home...read more

Love everyone there and they are so loving to my dog and all the others I see interacts with!!…read moreHighly recommend

My mom took her dog charlie thay did great now i got charlie and i know thay do a great jobread more

I adopted a hot mess just before Christmas. Matted, skiddish little boy. The staff was gentle and…read morefirm. He was returned to me happy, calm and well groomed. I would definitely recommend this dog groomer.

WARNING: my dogs almost died here…read more I want other pet owners to know what happened to my two Shih Tzus after staying at Truckee Tahoe Pet Lodge in the month of May WHAT I FOUND AT PICKUP: Both dogs were trembling, dizzy, extremely weak, dehydrated, vomiting, and had diarrhea. They could barely stand. I also noticed an unknown topical substance applied directly to the skin on their backs -- something I never gave permission for and was never told about. A vet later confirmed skin scabs. THE STAFF'S RESPONSE: Nothing. Staff said nothing about their condition and acted visibly nervous. THE COST: $700 in boarding fees, $500 in OTC medicine and supplies to nurse them back to health, and $600 in extra hotel costs because my dogs were too sick to travel home. Nearly $1,800 total. I have filed formal complaints with Animal Control and the BBB. Please, if you love your pets, board them somewhere else.

Cassidy, Garnett, and the entire TTPL team are absolute magic. I walked in on day one with a…read morenervous, diabetic dog (and a very anxious dog mom) who had never set paw in a facility before. Separation anxiety? Check -- hers and mine. But from the very first day, they greeted her with open arms, endless patience, and enough treats to win her heart instantly. Now she practically drags me through the door because she loves it so much. I go to work knowing she's not just safe, but genuinely happy, engaged, and loved -- which is priceless. This team doesn't just "watch" dogs, they care for them like family and go above and beyond every single day. If I could give more than five stars, I would. Highly, highly recommend!

BASED ON DAYCARE: I went here after having problems at Pet…read morePlay House. Pet Play House has more of an indoor atmosphere that seemed to cater more to small dogs. A Doggies Dream is much better suited for mid to larger dogs who need more of a dog park atmosphere. I found the workers here a million times more friendly and more knowledgeable that at PPH. Nicole is always there when I come to pick up, and she is helpful with giving dog information and telling you how your dog was. I always forget the names of the morning staff, but they are good too especially this one guy who gives my dog a long hug (separation anxiety) while I run out to go to work. You can really tell that a lot of the workers here love their jobs, want to get to know the dogs, and the humans. I mean the staff knew me here after 1 or 2 days. Good sign. They also have a free evaluation day for a dog's first time there for day care so that saves you almost $20 (I'm planning for awhile on doing doggy day care M-F so a free day helps me know if my dog is a good fit there). If you also buy the 20 day package, you do not have to use the days consecutively which is much better than at PPH where the 5 day package has to be used in a row. This place isn't as nice looking as PPH, but for the price, customer service, and dog experience it is great for daycare for my mid size 45 pound dog. I was raised with large dogs and it is funny how many dogs I see there at daycare are GSD with separation anxiety. Big babies!! GROOMING: I also am getting my dog groomed here (roughly $30-$35 because he is a long haired so slightly more than PetsMart but since I am a regular they are just giving me a day worth of day care included instead of the 4 hours). PetsMart will watch your dog the full day, but I think they are just kept in kennels or cages. It definitely pays here to be a regular and give referrals. BOARDING: I haven't boarded here. I'm not 100% positive, but I think it's no thrills boarding with large indoor kennels. The rates here for boarding are on par with the rest of the rates in Reno. If I had to board I think I actually would prefer PPH because you can have a "slumber party" where your dog is with other dogs 24/7 for $25 each day which I prefer instead of just being alone in a kennel. -1 for something that baffles me at ADD and at PPH. I don't know why they didn't try to enclose the parking lot so dogs won't run off. I have been referring this place to people I know who thinks it's crazy to have my dog in daycare M-F :)

I want to give the BIGGEST shout out and air hug and THANKSSSS to this amazing place and their…read moreteam, Rebecca, Tammy and Lin thank you for working with my fur baby aka Baby Chicken. Thank you to your boss as well. Super appreciate the kindness you guys have! and patience. You guys totally ROCK!!! Merry Xmas guys from Kelly, Carlos and of course Apollo aka Baby Chicken