I waited 5 months to post this review so that I wasn't speaking from the place of emotion. I was a client of this veterinarian. He treated my cat and he was okay for regular, routine care- shots, etc. However, when a health problem began to emerge, (continuous, steady weight loss from June - Dec. ) I was told my cat was just getting old, and everything was okay. Finally, I insisted on an ultrasound because I knew something was wrong. After the ultrasound, the vet did not phone me with the findings. I was told everything was okay by the vet staff-no cancer and the dr would phone the next day. I found out my cat had cancer that evening when a compounding pharmacy phoned me regarding a chemo drug(Chlorambucil) that has been prescribed, The next day, I waited to speak with the vet and after phoning 3 times he called back. I picked up ultrasound and prednisolone from the vet that night and was told to phone if I had any concerns when I began chemo treatment. My cat had an adverse reaction to drug so, as instructed, I called. The vet did not return my calls. We called for 6 days straight- no response. I think his staff did pass on calls. Meanwhile, I took my cat to animal speciality center in Yonkers as an emergency and was connected to a wonderful cancer care team. The original vet phoned me after 6 days, made all kinds of excuses for not phoning and after listening to his excuses, I told him he was fired
Bottom line, the Saw mill vet is a terrible communicator and a very lazy vet in my opinion. Broken toe nail and regular care, okay, but anything thst requires extra care and an ounce of compassion, I don't think you'll find it here. I feel he was negligent on many levels: he didn't instruct how to handle the chemo agent (the oncologist was shocked at this) and he didn't communicate when a client had a very sick pet. You make your own choices but my suggestion is stay far away. read more