The owner was so nice and easy to work with for our specific needs for our travel system. Loved…read morecoming here and had a great experience. 10/10

Baby Shoppe is an absolute gem! Hannah went above and beyond by graciously holding a Nuna TRIV…read moretravel system for us when it was sold out everywhere else. Her customer service was incredible, and she made the whole experience stress-free. The store is full of unique, high-quality baby and toddler items you won't find just anywhere. Whether you're a first-time parent or adding another little one to the family, I highly recommend supporting this wonderful mom-and-pop shop. We'll definitely be back!

bought some toys here over the summer cheaply made but better than other toy stores in that side of…read morethe mall. want to go to a great toy store? go to gratis toys next to harkins downstairs

I'm posting this review here for visibility because this branch is also owned by Sunil Chugani, who…read moreconducts predatory and fraudulent business practices. My parents went to The Baby Shop's Montebello location in June looking to purchase a safe toy car for a 1-year-old. They speak limited English and asked the store owner, Sunil Chugani, via Google Translate (screenshot included in this review) for a toy car safe for a 1- to 2-year-old. Sunil exploited their language barrier and their desire to spoil their grandchild, and upsold them a car that explicitly states it is for 3- to 8-year-olds, and not for under 3 (see photos). Because this car is a severe safety hazard and completely different from what my parents intended to purchase, we brought the unopened car back asking for a full refund in July, well within 30 days of the purchase. The store associate put Sunil on the phone, who acted as if we were inconveniencing him on his day off. He claims there is a "no refund" policy. However, a store policy typically applies if the buyer changes their mind. California consumer protection laws do not allow a business to rely on a "no refund" policy when a product was sold through misrepresentation or other deceptive sales practices. This is not a case of my family changing our minds; this is a case of Sunil deliberately misrepresenting the facts of what he was selling to deceive and manipulate customers who couldn't read English labels. Sunil flatly refused the refund, then proceeded to say, "This is not my first rodeo," and bragged that he had been ignoring manufacturing safety guidelines to sell these cars for decades to parents with infants as young as 8 months, based on nothing more than his personal "beliefs." As a parent, I would not risk my child's life simply because this predatory salesperson tells me to. Manufacturers have extensively tested products for safety reasons to recommend an age range. Please stay far away from this shop and do not give them a single cent.

As a toddler mom with baby #2 on the way I appreciate any help- especially with cleaning! This was…read morea service I needed just at the right time! Hydie performed excellent service. She was on time, friendly, and communicative. She did a GREAT job cleaning a really dirty and dusty used double stroller I purchased second-hand. It looks and smells like it just came out of the box!

Best girl for cleaning my car seat/stroller! Very honest as person (she refunded me 40$ because she…read moresaid I didnt need to pay that much) and she drop my car seat off. Thanks hydie see you next time! Highly recommended

The Cradle Company saved my sanity. Seriously. Last year, I gave birth to my treasured little…read morebaby, who was quite frustrated with breastfeeding. Hannah and the breastfeeding support group provided me with an environment that helped me to persist through that tough transition period... my frustrated baby eventually became a champion at the breast (so much so that she weaned herself off of the bottle)! If you are looking for or even considering lactation support, this is the place to be. In addition to breastfeeding support, I've also been through the childbirth education class. It was well done and not prescriptive... it was truly informative, the way I would expect a childbirth education class to be, and supportive of the diverse birth plans people may have.

Would I recommend Brandi Jordan as a sleep consultant? Not unless you're a celebrity or have…read morethousands of dollars to waste. For the average parent, you'll likely spend thousands of dollars only to end up back where you started--with vague, generic advice you could easily find online and some added reassurance. Brandi's approach offers little to no long-term guidance. She works on a day-by-day basis without providing written materials or a structured plan to follow, which makes it nearly impossible to build consistency once the sessions end. It feels like being handed a toolkit for a toy bike when you're trying to fix a kitchen sink, completely mismatched and ultimately unhelpful. Throughout our experience, she asked for detailed information about our child's sleep schedule, feeding patterns, and behaviors, which was time-consuming to document. Yet, those details seemed disregarded, as the feedback almost always boiled down to a generic "you'll have to let the baby cry," delivered in a reassuring but repetitive way. Months later, we're still struggling to get our child to sleep independently. We received no follow-up documents, no lasting framework, and no practical tools to help us move forward. After spending over $1,000, we were left feeling misled, frustrated, and uncertain about what to do next. If you're considering hiring Brandi, I urge you to think carefully. Save your time, energy, and resources. Look for a consultant who offers structured support, written guidance, and consistent follow-through; not someone whose attention is divided elsewhere. Parents deserve more than being treated like another number in the queue. Updated response to Brandi... I actually worked with you in April 2025, and communication stopped soon after the contract period ended. We followed your instructions exactly as outlined. Not every child responds the same way, and sometimes a more individualized approach is necessary, but it became clear you didn't have the time or availability to provide that level of support.

Such a cute little toy boutique! I stopped by last week and ended up getting the cutest sloth and…read morecat stuffed animal for my boyfriend, they're seriously adorable! The two girls who helped me were the sweetest, most lovely, and helpful. They made the whole experience even more enjoyable and were so kind and welcoming. You can really tell they care about their customers. Such a charming little shop with the sweetest vibes. I'll definitely be coming back!

Super cute place for all your soft and squishie plush needs! They have so many brands there! I went…read morelooking for Jelly cat and they had so many options but not what I was looking for. The price is a bit high on everything there but it was a given because of the high quality plushies. Service was good. She greeted us upon walking in and asked us if we needed anything to let her know. I didn't find what I came for but enjoyed all the beautiful plushies to look at while I was there.

Great selection of kids clothing! All clothing and shoes are…read moredisplayed by type of clothing, size, and color. Easy to find what you're looking for. Shoe bins are also separated by size. Although I came on a weekend where it was busy, the store was well organized. There's also a selection of basinets, swings and other baby must haves. Staff was friendly. Prices are reasonable and the clothing was in great condition.

Complete Waste of Time…read more I've been receiving emails from Once Upon a Child for months encouraging me to come in and sell my child's clothes. I recently realized how close the location was to me, so I figured I'd give it a try. My son has plenty of clothes that have never even been worn, including items that still have the original tags attached. First of all, I had to visit this location FIVE separate times because every single time I went, their buying counter was already closed. Apparently, if you want any chance of selling your clothes, you practically have to be there the moment they open. After finally getting the opportunity to drop off my items, the entire experience turned out to be an absolute waste of time. Out of everything I brought in, including brand-new clothing with tags, they selected only FOUR items: a pajama set, a Black History Month shirt, and a true religion shirt. And their offer for all four items? FOUR DOLLARS. I understand this is a resale business and that they need to make a profit. However, offering $4 for four pieces of clothing while rejecting practically everything else, including unworn items, is ridiculous. Needless to say, I kept my clothes. I'd much rather donate them to someone who could actually use them than accept such an insulting offer. What makes this experience even more frustrating is the constant emails encouraging customers to bring in their children's clothes, only for the buying counter to be unavailable most of the time and the offers to be laughably low when you finally get through. Five trips, wasted time, and a $4 offer. Absolutely absurd. I would not recommend wasting your time here.

This shop is wonderful! From clothes, to toys, to strollers, wraps, and more. They have everything!…read moreIt's a very well organized store by size and style everything sold is clean and in good condition. Staff is super helpful. My husband and I recently stopped in and found a basically brand new pack n play system for a great price. They helped us break it down and they even had the carrying case for it! Love that you can set up an appointment to swap what you have for store credit. This is a great option for families since babies grow out of things so quickly. Absolutely love the sustainability aspect.

The last few years I've been very disappointed because I would bring clothes in and be told to…read morecheck back in a couple weeks, or later. Whenever I would check back you weren't taking any clothes. I have Facebook and they say they post things on it but never see it. Recently I had a lot of clothes that have added up so I went in again and they said they would be taking clothes Oct 1st. I thought I would call ahead on Sept 21st asking if Oct 1st was still the drop off date. She said "no, we're full, we had 147 families drop off clothes so we aren't taking any more items" I was not too happy. They said it was posted also on instagram and didn't see it there either. I now have 5 bag full of clothes because your store seems like it's too full when I check in numerous times during the year.

I purchased a Beverly bed and Devon bookcase for my daughter about 6 months ago. They're very high…read morequality furniture pieces no scratches or marks 'til this day. I plan to order one of their baby cribs before my wife is due

Order from anywhere else. If you like overpriced damaged furniture, this is the place for you…read more They delivered a dresser that was scratched and dented. When I asked them to replace it, they said "if you received a car with a broken windshield, they wouldn't replace it!" There are hundreds of different options to chose from. Spare yourself from a headache to come if you are considering Newport Cottages.

I can't say enough good things about Jolly Tots Children's Resale Store! I had been searching…read moreeverywhere for a MyBabiie lightweight Travel Stroller, which normally retails for around $290, and I was shocked to find a brand-new one here for only $70. It was easily one of the best deals I've found. What made the experience even better was the owner. She genuinely cares about moms and kids. She took the time to show me every single feature of the stroller, demonstrated how everything worked, and even had me practice using it to make sure I felt comfortable. She reminded me to always use the stroller brake, sharing how important that simple habit is to help prevent tragedies. You can tell this isn't just a business to her--she truly loves helping families. She also helped me pick out a handlebar organizer, two sippy cups, a convertible snack cup/sippy cup, and a bungee cord to go with my purchase. I left feeling excited, appreciated, and completely confident in what I bought. This has honestly been one of my favorite purchases ever. I absolutely love the color and the quality of this stroller. If you're looking for an incredible travel stroller, stop by before they're gone--they had several brand-new ones available when I visited. Jolly Tots is a hidden gem, and I'll definitely be back!

The items are well-priced with a pretty good selection of strollers, carseats, baby carriers, and…read moreother items.

Beware...Everything is oober cute here. Always walk away with some new goodies to add to my…read moredaughters play time activities/toys. Service is always super sweet and helpful. They also have the cutest little play area and section of wooden trains for the kids to play with. My daughter's favorite! Selection of toys is mostly wooden ranging from puzzles to kitchen and pretend play furniture. The value is so worth it. They also have make believe dress up costumes/outfits, books, sensory natural playdough, etc. always a stop after we go finish the farmers market.

OMG! This is be far what the downtown area needed! Our girls had a ball exploring the store and…read moreplaying with the toys in the play area. The staff is so helpful and polite. The store is stocked with all the amazing toys we've been looking for from our baby register days to now. And they're getting ready to start workshops in the coming month to further generate community amongst the kiddos and their families. LOVE everything about this space!!