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West Boston, MA

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Save the Harbor-Save the Bay

5.0 (1 review)

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8 years ago

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ReSupply

ReSupply

(251 reviews)

Waterfront

James and Griffin arrived on time as expected, were nice and professional, and very efficient…read more Great customer service and very easy to schedule.

Do NOT use this service if your goal is to ensure your furniture is actually donated…read more ReSupply markets itself as a donation pickup service. What they don't make sufficiently clear is that after they arrive, collect your furniture, and charge you, there is no guarantee your items will be donated. You may also be charged "recycling fees" if the charity allegedly declines the item. In my case, I scheduled a pickup for a nearly new Pottery Barn bed frame purchased in April and a drawer chest in excellent condition. The assigned hauler (Big Rich Hauling & Junk Removal in Sacramento) was scheduled to arrive between 8 AM and 12 PM. They showed up after 2 PM. Because I had another furniture delivery arriving later that day, I had little choice but to proceed. I was then charged a disassembly fee to remove four screws separating the headboard from the frame. More importantly, this was when I was informed that there was no guarantee my furniture would actually be accepted by the charity and that recycling fees could apply. After pickup, I was told the bed frame had been rejected and recycled. What I was NOT provided: * Documentation showing the item was declined. * The reason it was declined. * Any paperwork from the charity. * Any proof that the item was recycled. I was simply told it happened. My receipt also raised additional questions. The recycling line item showed a quantity of 1 and a unit price of $10, yet I was charged $40. When I contacted customer service, I was refunded only $10 and told the bed frame had been rejected. However, I still have not received a clear explanation of how the $40 recycling charge was calculated in the first place. What makes this especially frustrating is that I have used ReSupply before and had positive experiences. The service I received in 2026 was nothing like the service I received in prior years. In my previous experiences, the process was straightforward and focused on donation. This experience felt focused on fees. Consumers deserve transparency. If an item is rejected, show the rejection. If an item is recycled, show the documentation. If recycling fees are charged in "$10 increments," explain how those increments are calculated. If a receipt shows a quantity of 1 and a unit price of $10, explain why the customer was charged $40. Instead, customers are expected to pay hundreds of dollars and simply trust the process. I paid over $250 to have furniture picked up. Had I known there was no guarantee of donation, that additional recycling charges could be imposed after pickup, and that I would later have to question the fee calculations, I would have hired a traditional junk removal company with transparent pricing from the start. I have attached photos of the furniture and the receipt so other consumers can review the condition of the items and the charges for themselves. Use extreme caution before scheduling.

Last Hope K9 Rescue - LHK9 volunteer service trip, 2017

Last Hope K9 Rescue

(46 reviews)

North End, Waterfront

We went through Last Hope K9 to adopt our first dog this spring, and had nothing but a positive…read moreexperience start to finish. We were drawn to them in the first place because they are foster-based, which means you're able to learn so much about their dogs from their fosters based on the dog's time in a real home environment, vs. a shelter/kennel where a dog's true personality/behavior can be harder to acertain. We especially loved the fact that LHK9 are so stringent/thorough on adoptions (that yes, does take time and effort!), which to us showed that they really care for each and every LHK9 pup from the second they become part of the rescue throughout the rest of their lives (which is also evidenced in other ways too, for example through their active/supportive Facebook community of adopters). So I think it's kind of crazy that there are a large amount of strongly-negative reviews on this page, which IMO seem to mostly stem from either: -People being frustrated that they didn't get what they wanted when they wanted (guys, it's 100% volunteer run, these people have full-time jobs and lives and cannot be on call for you 24-7) and/or -People not being aware of all they were getting into, either with regards to wait times/the adoption process (does no one read the website or emails where this stuff is described in detail?), or with what it means to be a responsible dog owner (sorry lady, being around heavy smoking actually *does* cause harm- I have asthma from secondhand smoke so can personally attest, why would a responsible rescue want to put one of their beloved dogs in that same situation?) That being said, I do think there's always room for improvement, even given their constrained resources- I get that it's frustrating that the dogs posted publicly probably already has a waiting list for them that you may not know about (I think this is likely?), or that you have to poke sometimes and wait a bit to get any kind of info about where you stand (with your application, with your list of dogs to meet, etc.). I also think it would be helpful to be better assisted in matching with the right dog based on our application- you give a list of dogs you're interested in to the team, and while the online descriptions are useful and more detailed than a lot of other rescue/shelters, that's all you have to go on in compiling your initial list (no real additional suggestions or guidance from LHK9, unless you're in-person at an event) so it can be a bit like flying blind- plus you have no idea which of those dogs might even be available for you anyway. We did find the perfect dog for us shortly after approval, but I think first-time adopters in particular might need a bit more of a helping hand? But I still can't recommend LHK9 enough for any potential adopters- as long as you are appreciative that they are 100% volunteer run (so please be patient and expect delays!), are aware that you should get pre-approved ASAP because the process does take some time and effort (and know if you're not approved, that it's for a good reason), and are aware that posted dogs likely have potential adopters in line already (so try not to get your heart set on a specific pup, and be open to others). I'm clearly biased because our pup is the best thing that happened to us, and LHK9 rescued her as a stray when she got hit by a truck which required surgery and took care of her at every step of the way, so we obviously think highly of them. I hope to join their efforts and become a volunteer myself, because they truly have their rescues' best interests at heart and want nothing more than to find the doggos their perfect forever home. This is hard but necessary work, and you see the amazing results in all of the rescue stories- I'm grateful this group exists.

Super lengthy process! I was approved after an extensive period with a long application and…read moremultiple screenings/interviews. It's easier to get a job or apartment than this rescue shelter! Then, once I was ready to meet dogs, they told me to sign up for their Saturday adoption days online. You only get 30 minutes to choose what dog you like from just their photos or else you have to wait until the next two weeks to look again. They don't even update the website with the dogs they have available - all of which are pitbull mixes. When I asked about several dogs that had been on the website for a long time, they said he would need a backyard. As a single apartment tenant in Boston who has had 10+ years owning a dog actively walking him every day, I think this was ridiculous as so many people have dogs in Boston and take better care of them than some folks I know from my hometown. Isn't it better for a dog to go to a nice home for the rest of its life than have it be sheltered or move from foster to foster home? Why did you approve me then?

Women's Lunch Place - Advocates will assist with legal services, housing applications, professional development, and more.

Women's Lunch Place

(6 reviews)

Back Bay

Today, I was given ice packs, Motrin and Tylenol for extreme swelling in lower extremities due to…read moreacute osteoarthritis. They wouldn't allow me to elevate my feet for medical reasons on a chair because common sense did not prevail. A volunteer upstairs allowed me to elevate legs and a young woman Deseree attempted to pull chair out from underneath me when I said I need a minute as I had bilateral knee replacements as well. No common sense. She said if you have a bag (lol) put.your feet on that. Moments like that diminish the good that is accomplished here.

There are just so many good things to say about this place that I'm not sure where to start…read more First, it is not a "shelter" in the typical sense of the word, and the staff and guests do not refer to it as a "shelter". They consider themselves a "community", and act as such. There are NO lines for anything at the WLP. The women are served their meals at their tables by volunteers, and their materials are bussed for them once they are done, unless they choose to self-bus. The food. Oh heavens! WLP prides itself on serving nourishing, FRESH food. Each meal will have all nutritional requirements met, and there is always a veggie option. We're not talking canned goods or sandwiches here, folks. No, this is chopped and diced fresh veggies, prime cut meats, the finest ingredients. If you're a good cook and after you've volunteered a few times, they are happy to let you get in the kitchen and help whip up stuff. The resident chef there, Gina, is wonderfully creative in the kitchen (and very nice), and from time to time, other professional chefs from local restaurants come in to put together a meal. The WLP isn't jsut a food place, although that's the highlight of the day. It also provides the women with full time advocacy support to help with finding housing, food, or other services. There is a computer room/resource room that the ladies may use. There is also a nap room where women can go to get sometimes some much needed rest, and also a quiet room for just some peace, solitude, and maybe reading or reflecting. Women are also able to get various toiletries and clothing that they may need. They may do their laundry and take showers. The Program Manager, Heather (also very, very nice and competent) has done a great job of making sure that there are interesting activities for guests if they choose to participate: yoga, painting, field trips, knitting, etc. Since the WLP is run as a "community", the staff are INCREDIBLY patient with the women, and if a guest is being disorderly or breaking a rule, she is not immediately tossed out, but is counseled and given more than one opportunity to redeem herself by correcting her behavior. Throwing someone out is a last option at the WLP. WLP treats its volunteers as the valuable commodity we are. We are appreciated, thanked, and made to feel a part of the "team". Added Perk: They also have really incredible volunteer thank you events! I enjoy volunteering here. I learn something new and meet new people each time I go. I don't have a lot of spare time to volunteer, but when I do, the WLP gets me all the time, every time. It's important to know that this place could not be so great without us- the community at large supporting it through donations, volunteering, contributions, etc. The staff, Regina, Linda, Joanna, Lauren, Linnie, and Cheryl are terrific- go meet them! This is just a wonderful, wonderful place. You will not leave here without your heart being touched in some way.

The NonProfit Center - State-of-the-art Conference Center

The NonProfit Center

(3 reviews)

Leather District, Waterfront, South Boston

I love the Nonprofit Center!…read more It's T accessible - right near south station. In addition to being the office of over 40 nonprofits, it also has meeting space available for other nonprofits to use (you do not have to be a tenant). I've been to meeting here sponsored by Tech Networks of Boston, Women in Development (fundraising), The Communications Network, Public Relations Society of America, and Third Sector New England. The event space is great, but my one warning is to triple check the microphones with the nonprofit center events staff if you have speakers. About half the times I've been to events there, audio problems occurred, so I always sit in the front to be sure I can hear. I'm jealous of the employees of the nonprofits in this building! What a lovely place to work!

I work for a nonprofit that needed a venue for an event of 50-75 people, which was fast approaching…read morein about 6 weeks when I started my quest. I researched every venue I could find, over 55 in total. We couldn't afford to spend thousands of dollars, and time was running out - as were my options. Then I came across The NonProfit Center - after my initial inquiry I was contacted by Faisal and literally everything was smooth sailing from there! I took a look at the space and it was perfect, they were available the date I needed, and the price was right. Faisal answered all of my (many) questions and kept in touch to make sure there was nothing else I needed. Next time I will save myself the run-around and go here first - can't say enough good things, we had a wonderful experience!

Save the Harbor-Save the Bay - nonprofit - Updated October 2026

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