Kudos to the volunteers at Rosie's Place, however & unfortunately, the individual answering the…read morephones provided inaccurate information that wasted my time & wherewithal getting to Rosie's Place. Moreover, the employee working at the front or the intake area was extremely unprofessional with her assumptions that I should have known the protocol & procedures in donating. Clearly, I did not as I was following the incorrect instructions provided to me over the phone. Nor be told in a condescending manner to "walk down the street to Goodwill or Salvation Army"...I walk myself back to the parking lot & along the street blessing individuals who were in need as I waited for my Uber. I applaud the charge of any shelter nurturing the betterment of others, expressly as a former shelter occupier & volunteer. Nevertheless, all employees/volunteers should know the basic processes when representing a temporary housing environment, specifically if there are non-wavering guidelines to adhere to. After viewing Rosie's Place website, I unreservedly celebrate the overall mission on behalf of transitional individuals.

Rosie's Place has and always will be a needed place for women. Yes it's changed staff over the…read moreyears but the LOVE is still inside from the ladies who use the services to the staff and countless volunteers who have come thru the doors GOD BLESS I will never forget my times in here .

My case worker Abba had worked wonders with me. She is wonderful and very helpful when I need help…read moreproblem solving. The only case worker that has gotten through to me. She's help me trust people again . And I'm so greatful for her.

Pine Street Inn (PSI) recently removed my google review, posted on…read more 7/16/25 (which got 20 likes), so I'm going to repost it here. PSI is just a corrupt business hiding behind the non-profit mask, and only cares about their bottom line. They receive lots of tax money for housing refugees, so they treat those residents much better- which is discrimination. They continue to cut corners by refusing to invest in hiring kind, competent staff. This causes the prison-like environment talked about in other reviews, and any reactions by residents in response to this toxic environment are used against them to justify the cruelty. Past residents calling PSI a godsend have such low expectations because society shames you for expecting more when you're homeless: Deeply disappointing and frustrating. I followed staff directions on how to store my belongings, and everything I owned was thrown out without warning. Most of the staff--mainly Haitian--were cold, dismissive, quick to anger, and consistently rude to me, while openly joking and bonding with each other and Haitian residents. The favoritism was obvious and isolating. Every single morning, they slammed doors in the sleeping area while people were still trying to rest. That wasn't an accident--it was daily, and it showed a complete lack of care or basic professionalism. Younger female staff were also often openly rude--wish that kind of behavior got called out more. Only the case workers seemed competent and kind. Unfortunately, they weren't the ones you dealt with most of the time. Don't bury this review with fake positive ones or kill it by mass clicking 'report'--face it. 20 likes

This place helped me with homelessness and I wanna thank a specific person Antoinette Lasseur for…read morehelping me and being determined in making sure I found the perfect place to live and getting me all the help I needed in the process

Molly here obviously has an axe to grind. If she was homeless or took advantage of their services…read moreshe would feel very different. Bridge saved me during a real tough time in my life. They helped me find shelter, a job, and got me back in school. I am forever grateful. It's funny that Molly talked to several people, and they all happened to be rude to her. IDK Molly, maybe it's you. If you couldn't handle the stress of phone conversations, there is no way you should be volunteering with the homeless. Maybe you should assess your values and see if working with homeless people is something you would even want or be good at. On a related note, I just looked up Molly's profile. She has three reviews, all with one stars. Apparently she shares the same disdain for Lens Crafters and a sushi joint. She gave both one star and stated that that was "generous." The internet is the domain of miserable people, and Molly is Queen Bee.

My company has a strong relationship with this shelter and our principals and colleagues can be…read morefound many times a year volunteering here and helping out any way we can. Homelessness is a huge and growing issue in this country and especially in Massachusetts. Homelessness is up 9% alone in Boston! The number of homeless families is the fastest growing section and this includes women and children. For over 22 years the Friends have built and provided innovative programs that help people achieve self-sufficiency and permanent housing. The Friends offers real solutions to the causes of homelessness, including: - unemployment - addiction - mental illness - disease - unaffordable housing Give them a w/e of your time; monetary support; whatever you can do.

I've keep saying that they have workers there who go beyond what they have to do. And they don't…read moreget acknowledge for it. They higher up takes the credit and he don't know nothing. How someone could be a higher up like him is not right. I was there one day he don't know me one of his workers were talking to someone on lunch break and he told his worker that he had to do something so end the conversation. I think he needs to respect his workers more. I know the place would fall down without some of the workers there. I just wish they showed more respect to there workers

You are not considered a valuable member of society living here they treat you like you are less of…read morea person! The new kitchen manager with ABSOLUTELY NO experience is a perfect example. She loves to yell at people but she doesn't even know what her actual job is. It's repulsive, that you would treat veterans that way!

Located at the corner of St. Theresa's Avenue and Center Street, St. T's is about as West Roxbury…read moreas West Roxbury gets...for all the right reasons. It's not glitzy, its services don't offer a lot of flash or production values and and the place sometimes seems stuck 30 years ago. Maybe that's not a bad thing, and here's why... This is a parish and parish community that care deeply for each other. From the school, to the programs it sponsors for youths, families and its older members, St. Theresa's works to bring people together in a loving Christian way. The great thing is that its activities don't occur on a sporadic, occasional basis - they're happening all the time. Charity and love for one's neighbor is the rule, not the exception. At any time a visitor may see children learning about the Gospel in school as kids from a Scout troop put together a service project a few doors down from where a parish men's group is contacting a list of social service providers for a troubled family while other parishoners are working on a clothing drive for a homeless shelter in Boston. Meanwhile, in the midst of Masses, weddings, and funerals, the parish priests are constantly counseling people with a wide range of needs and visiting the sick and elderly. In an ideal Catholic community the parish is a vibrant hub of social and charitable activities and St. Theresa's is very much that in seemingly infinite ways. Probably the best test of a parish is how strongly the surrounding community shares its values. In their daily lives the people of the parish are an accurate reflection of the parish itself. Caring for each other, publicly or quietly, taking care of their neighbors, carrying out the message of Christ in their daily lives...people from St. Theresa's don't see that as remarkable, it's just the way things should be done. With a relatively small staff of priests serving a large community St. Theresa's offers a pretty straightforward, no-frills schedule of Masses. There are a couple of vigil Masses on Saturday, followed by four on Sunday, the last at noon. Consider yourself very lucky if you attend a Mass conducted by Rev. Raymond Helmick. A Jesuit, he is a deeply thoughtful preacher always with a fascinating insights into the Gospel. Some three decades ago St. Theresa's looked and sounded a lot busier than today. There were more Masses, higher attendance at services, more priests staffing the church, and many more social and activities for youths. Today it's a lot smaller, with fewer activities, lower attendance, and about two fewer priests than before. Though smaller it is still a place where people care for each other's spiritual and human needs. Like it was 30 plus years ago it is still a dominant part of the community and although smaller in size it is still a caring, loving parish.

I cannot say enough great things about this school. They have an amazing focus on academics but…read morealso enrich children in other areas with extra curricular activities that include dance, basketball, lego and book clubs, and more. I can't imagine my children would receive a more well rounded education elsewhere. The community surrounding the school is just as great. We have made lifelong friends with other families. An extremely high number of children test into exam schools no problem and attend high schools that include Latin, Latin Academy, and Roxbury Latin.

Boston Cares pairs you up up with non profits of your choice at convenient times. It's really easy…read moreand excellent way to volunteer at places all around boston. I can't stress this enough how easy it is to volunteer. The diversity of organizations as well is superb. They offer everything from food kitchens to the symphony! To join they require a $30 one time registration fee and you must attend an online (zoom) orientations. Stress free all around, and such an amazing way to interact with our community!

Could some additional checking in and some additional outlets. I have over 200 hours and I call…read moreabout some jobs and no one ever called me back. Still a good resource

Incredibly kind and accommodating staff, delicious food, and just a wonderful vibe. I think this is…read moremy newfound happy place. :)

Busy coffee shop but service was quick. There's a good amount of seating with wall to wall windows…read more The drinks were good, but the sandwiches were just okay. The hash browns were sad and soggy.

My family and I were visiting from Southern California over Easter Sunday and break. In a city…read morefilled with beautiful and historic church buildings, it was difficult for us to find a Christ-centered, Bible-teaching ministry. They meet in the basement of the Arlington Street Church building. Don't let the no-frills and basic set-up fool you. If you are looking for solid teaching, welcoming members, and a heart for Boston then look no further than Anchor Church. It was a blessing to spend our Easter Sunday here!

My wife and I found Anchor soon after we moved to Boston - we immediately knew this was the church…read morecommunity we were seeking. It's a great community that's focused on growing relationships - both with one another and with God. The teachings are Bible focused and practically applicable to daily life. Not only are the services welcoming, but the music is fantastic! Anchor Boston is a great and diverse church community to call home whether you're a undergrad/grad student, young professional, or established family. If you're looking for an inviting space to worship, develop spiritually and foster new relationships, Anchor is that place.

Yeah After receiving almost 10 emails reminding me of this…read morepick up and two phone call insisting everything be left out at 7am. It's still sitting on my porch. No one picked it up. No one bothered to call or email me EVEN ONCE to inform me you weren't going to pick anything up here today. This is the kind of unprofessional behavior that makes people donate to for profit organizations and not bbbs. The clothing placed out for donation today largely consists of brand new items with tags that have now sat in the rain since 6:45am this morning.

Yikes-these other reviews are the exact opposite of what my experience with BBBS has been the past…read moreseveral years. There have definitely been a couple of hiccups here and there but they seem to have gotten their act together well enough that I continue to rely on them for free donation pick ups. I imagine the folks doing this job are scraping by on minimum wage and the job itself must be exhausting, so it's amazing they even come at all.