If you're looking for a shelter with poor communication and unprofessional staff, this may be the place for you. My experience was extremely frustrating. Several staff members came across as dismissive and rude, and I was given information about the shelter waitlist that later turned out to be inaccurate. When people are seeking shelter, they are often in vulnerable situations and deserve honesty, respect, and clear communication. Unfortunately, that was not my experience here. And yes they are deleting reviews on google which is why I'm also on yelp lol. read more

where can I start listennn. I am super happy of where my life is going right now all thanks to bridge I promise it was rough at first just like any other experience but I promise these people will help you as long as you want to help yourself i Never expected in life to ever be homeless but my experience Was a bumpy ride but I reached my goal you can't come in here with expectations because I've been in this process for 2 years and I finally got my apartment it was a long way but I got it done thank you to Antoinette lessaur I love her dedication and the way she just give you joy she really be pushing people to do great things she was like the person to really push me at the end of the bridge so I can give that big step keep it up girl your doing a great job she Was always present there next to me whenever I had to go somewhere I really appreciate that from her a lot you are the best and may god keep blessing you, you deserve it THANK YOU BRIDGE!. read more

This place helped me with homelessness and I wanna thank a specific person Antoinette Lasseur for helping me and being determined in making sure I found the perfect place to live and getting me all the help I needed in the process read more

Molly here obviously has an axe to grind. If she was homeless or took advantage of their services she would feel very different. Bridge saved me during a real tough time in my life. They helped me find shelter, a job, and got me back in school. I am forever grateful. It's funny that Molly talked to several people, and they all happened to be rude to her. IDK Molly, maybe it's you. If you couldn't handle the stress of phone conversations, there is no way you should be volunteering with the homeless. Maybe you should assess your values and see if working with homeless people is something you would even want or be good at. On a related note, I just looked up Molly's profile. She has three reviews, all with one stars. Apparently she shares the same disdain for Lens Crafters and a sushi joint. She gave both one star and stated that that was "generous." The internet is the domain of miserable people, and Molly is Queen Bee. read more

Honestly where do I begin the amount of shit this shelter has put kids through ... I don't have enough characters to say everything . This shelter promises you housing but rhey have staff and workers that don't show up to work on time , that always on their phone , not engaging with clients AT ALL . The coordinator is terrible he literally doesn't really do anything but ruin people's lives more than it already is . Words can't describe and I want this place shut down and have a new management . Although not all the staffs aren't doing anything but they also have very few staffs that are willing to help the youth get out of homelessness . They lie another stuff that's donated for us to use , they lie about housing and your qualifications and they lie about everything they'll say one thing and if you don't write it down they WILL switch their words and say they never said that and living here is just full of unfair treatments, favoritism , and people seem to worry about stuff that has nothing to do with them rather than helping people . Oh and the money they also get they keep most of it . The people who runs or in charge of the program's doesn't do shit for the kids or even checks on them they sit in their office the whole 8 hours they work and don't even bother meeting the youth that are coming in and out of the program but whenever the donors come they come and do their tours and pretend like they even know anything about us and our progress . Coming to this shelter if you're someone who can't defend yourself you'll be here til you turn 25 and they'll look at you like a piece of shit and I can't wait to file against them for all the problems and emotional and physical stress they've caused . All anyone in here is trying to do is have a place to call home and as long as they get their money they could careless what and how we eat or where we sleep at the end of the night . They have a whole building and instead of turning the bottom part into a shelter but they rented out to Dunkin donuts ... Like seriously and they talk about how they want to help you and how they've helped this much youth but you have a business that you rented a space to and won't even let the clients come in and sit down . They get money funded for second and claim they don't and so they kicked second floor kids out whether in hot steaming weather or freezing cold its not ok or fair that were here and not getting the help that we need it's like you have to verbally insult a staff in order for them to do the bare minimum . It's sick and it's fucked up even the good staff dont agree with some of the stuff their doing some of them are leaving because they can't stand the way as staff treats us or as a coworker . I hope people see this because at the end of the day a lot of youth could've been house and out on the streets already instead Y2Y is doing a better job than them . If I could give zero stars I would . read more

I am a doctor who volunteered for this organization and found it compassionate,dedicated to the teenagers, extraordinarily helpful on the streets with the kids and I fully support their work. Homeless teens are very at risk for exploitation and there are few other organizations to help them read more

I actually completely disagree with Molly on this one. I have been volunteering with them as a nurse practitioner for two years now and have found the outreach staff and the medical director incredibly helpful and supportive. They truly care about the population they serve and about the volunteers they work with. Myself and multiple of my colleagues have nothing better to say about this organization, their mission and their staff. read more

1 star is a overstatement. I called to simply find out if they had openings for volunteers and the person on the phone in the outreach department was EXTREMELY rude. I have never been treated so poorly by a so called professional in my entire life. I was inquiring about VOLUNTEERING HOURS and this person said I was stupid for having called the outreach department, when it was the operator who connected me there. He proceeded to yell at me, laugh at me for my inquiry with a hostile and aggressive manner. I am so flabbergasted at how I was treated that I told him I wanted to be connected with his manager and he hung up on me. Then I called back and asked the operator to connect me and she talked to me with the same indecent and terrible attitude. This organization is run by the ignorant and extremely rude who should all be fired. I can't stress enough how horribly I was treated and I am not exaggerating. HORRIBLE ORGANIZATION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more