My next door neighbours used this company while doing renovations. When the driver, who would not provide me his name, arrived a car was parked in front of the bin. He claimed he rang the doorbell however I never saw him leave his truck or even heard a door close and the front door of my house was open. He proceeded to start excessively honking his horn waking my baby. I went outside to confront him and he proceeded to call me a "stupid bi**h". I called the company and complained and made it very clear that if I received a simple apology no more would come of it but if I did not I would review the company and file a report with BBB. The owners of the home returned just after the driver had photographed the property multiple times with his cell phone and the car was moved. I spoke with the owner of the car and the save on bins driver was yelling at him about his car which I had witnessed. The owner of the car had no previous notification that the bin was being picked up that day and is a night shift worker. I was met on all fronts by rudeness and then when I called back to inform them no apology had been given they refused to even answer my call. read more