The towing service for Audi A4 for a distance of 4 miles to Tempe, AZ was quoted at $135 on the phone (quite high for our area but we were in a bit of a pinch, so I agreed to the terms). Upon arrival at the destination, the driver {"Dean") demanded an additional $40 because it was company policy to not drive on dirt (there was 50 feet of gravel City of Tempe alley to traverse in order to get to my driveway). Upon my refusal, Dean said he would not unload the vehicle without additional payment. I instead called the City of Tempe police. They arrived and we ultimately settled on a fee of $139 to unlead the car (which the driver just left in the middle of the alley). I am 70 years old. I needed to have my daughter and friend help me push the car out of the alley and into the driveway. With respect to "service, quality, and value" I would rate them NO STARS. read more

very informative and helpful with whole process. very knowledgeable on mechanics of vehicles. highly recommend!!

From the moment my son has called for assistance they guy was rude. As soon as I got on the phone he spoke a little different. I called to ask for a receipt that was never given to me so I can get reimbursed from my insurance(don't know why it wasn't given day of service) I called on Tuesday July 11 to follow up on the receipt. He asked me for information about the service and vehicle. Then told me to answer the phone, he has to call me back. Very sharp.. I sharply said I cannot as I have a class... He then said to call him after. I called and he said he will call me back when he gets to his house. Didn't get a call. I let the day go by. No follow up. I text to Thursday asking for a follow up. He then called asked if I have time to get the receipt together. I stepped out the ofc. Answer all the information again. He asks for the plate number. I said sure let me lookup the photos.... Then precedes to say I don't mean to be a stickler but we need that information ( I was confused as to why he was saying this... Im getting it to him as he speaks) i ask why he says that? I'm getting for the photo of the plates. He says call me back . I told him you are now pressuring me to get the info in a hurry. HE CALLED ME!!! and asked if I have time to get this together. And now I have to call him back. He says providing a receipt is a service...he is doing for free . Then says forget it I'm not doing this. So now I don't get a receipt of service??? It was not a good service from the jump... A lesson for my son... Turned into a headache for me.... Be sure to ask for a receipt IMMEDIATELY after service.. apparently it's an extra charge. Oh by the way. The guy texts me back and says we don't argue with customers we just end service .... . No one was arguing. The question of why did you reach out to ME.. ask ME if I have time to get this receipt together and then start rushing me to pull up some information that was needed .. oh well .. good thing he doesn't need my business. read more

Had a flat tire on I10 as we were heading out of town for a short getaway. Called our car insurance for roadside assistance. Waited 4 yes 4 hours ... we were told repeatedly during this time that someone was coming (O&A Towing never did come!!) Finally called other towing companies. Lucked out by connecting with Dean!!! Not only was he polite and helpful, he honored his word and arrived in less than an hour!! read more

Save Money Towing - Thanks Dean! You saved our day! You got us to Discount Tire! - Towing Near Me

My car needed to be towed from Tempe to Mesa. When he dropped the car off at the destination, he was able to pinpoint the problem. Dean went above and beyond to help me! Brian S. read more

Requested service at shortly before 6am in the morning to pick up off the side of the busiest highway after the sidewall blew out on the back tire. The driver was courteous and very helpful. No issues with getting receipts for insurance reimbursement. Will hire this company again. read more

Dean from Save-Money Towing and Transport was awesome to deal with. There was a mishap with the motor oil on my mom's vehicle which needed to be towed back to a repair shop to have corrected. Dean was courteous, super prompt and he checked the oil level before the vehicle was moved to the tow bed. He carefully loaded up my mom's vehicle and said he would provide an update once delivered to the repair shop. Thank you, Dean for going above and beyond; you're a class act. read more

I recently had to have towed a low-profile car. Dean came and helped tow our car and he handled the car very well, for its condition--since a tire was basically completely flat from a tear. He was quick, efficient, and very friendly. I've had a car towed in the past and generally, the drivers are careless, but because of Dean, I will definitely call Save Money Towing in Tempe if I ever need another tow. read more

My car got stuck around a month ago and in a panic I called these guys and they were super prompt, polite and very patient finding where I was (it's a confusing office plaza lot). I don't remember the guys name that helped me but he was terrific getting me out of a jam. I know towing services get a lot of complaints and criticisms (I'm sure some are valid) but I can't imagine what it's like dealing with stressed out drivers all day, it can't be fun! In regards to the 'rudeness complaints below: relax, some of the best auto services I've had have been from small independent shops and yes they do tend to be curt (one shop had a counter guy that never smiled or said hello) but they didn't rip me off and did a great job which is what i ultimately care about. read more

My car broke down in the middle of the road and the initial tow truck that was called through roadside assistance never showed but Save Money Towing showed up and saved the day for me! The driver tried comforting me that everything would be okay and he safely towed my vehicle to my house. the driver was very personable and caring. I would definitely use them again! read more

My Jeep was towed by Dean. Before our scheduled time he gave me a courtesy call to notify me that he was on his way. He included the estimation time. He was on-time, efficient, very careful, and skilled at his job. He was especially courteous and very personable with relatable and respectful listening and conversation. Service from him made the experience feel like I was getting service from a long-time trustworthy friend. It is nice to have that feeling of community in our contemporary world. read more

My experience with SaveMoneyTowing was 5 star. They were on time they didnt over charge me and My friends use all the other services that they offer. Thank you again. You are now on my speed dial. read more

Save Money Towing - Towing Near Me

Dean was really helpful and very competitive when it came to price. Very responsive and I always use this company when I need help. Thanks Save Money Towing. read more

I wish that I could give this company less than one star!! I have never been so disrespected by a company in my life. I called them to pick up my vehicle from my residence and take it literally 1.5 miles away. I was first throw off by the abrupt "hi" I received. I had to ask him if I had the right number and asked him to verify the company he was with which off the bat is extremely unprofessional. And then he quoted me $90 which I felt was too much so I told him "no thank you." He then proceeded to yell at me.... no exaggeration.... he yelled at me telling me they weren't a non-profit organization and they don't take charity cases. OVER PRICED AND EXTREMELY DISRESPECTFUL!!!! DO NOT USE THIS COMPANY!!!! read more

I got into an accident, total bummer, and my car wasn't in driving condition. Richard happened to come by and asked me if I needed a tow. I was so grateful that he did. He immediately moved my car out of the street so avoid possible further damage and then came back with his truck to pick up my car. He recommended a great auto body shop that my insurance had listed as a premium vendor (yay!) and had my friend and I follow him there so I could see the car off. Richard was extremely helpful and friendly and took good care of my banged up car. I'm very appreciative that he stopped to help. read more

Thank you so much for your wonderful service! With a motorcycle broke down on the 101 in rush hour, my roadside assistance told me I could leave and the tow company would pick it up without me (liars!!). I had no way of getting back to the bike After to hours on the phone with roadside assistance, they contacted Save-Money towing with my special situation. Richard came to my house, picked me up, and got the bike loaded in heavy traffic! He was professional, friendly, and concerned for my safety above his own. I can't begin to thank Richard enough for assistance in a very stressful situation. read more

I need to get my car towed (not an emergency) so I was calling around to get quotes. The guy who answered the phone was very rude and demanding. Don't waste your time with this guy. read more

Dean, was awesome, while other companies were rude to talk to and over priced, Dean was friendly and knowledgeable. Quoted me a fair price. Will never use another tow company Thank you Dean read more

I just used these guys. Amazing! They were friendly and were there when they said they would be there. I was in a panic when I called but they were reassuring even though they were busy. I was further than what the driver was told but still took care of us. My husband rodenwith the driver and said that the conversation was nice. I would recommend them to anyone, friends and family! read more

I requested a tow and talked over the phone over with the manager several times througout the day. Each time we talked, I mentioned that I would be needing a tow, but I would first like to jump the battery to verify it was not simply out of charge. The guy told me that was totally fine and confimed he had cables. I mentioned twice that if I needed to cancel the tow I'd still like to give him a bit of cash for his time. He said that was fine. Then he gets to my work, apparently down the block from his last call, and we go to jump my car. I mention again, "If it does turn out to be just the battery, and I don't need the tow, I'll more than gladly give you something for your time." He says, "Yeah, if it's just the battery you won't even need a tow, just leave it running and go get a battery." A minute later the car was running, it was just the battery. I say, "Okay, do you take card? Can I give you something for your time?" and he says, "well it's $100 for road side assisntance." Long story short they guy has the audacity to charge me $100 for a service that was discussed multiple times and IS NOT LISTED ON THEIR WEBSITE FOR ANY LISTED FEE, and does not tell me there is a charge for the scenario I explained to him several times until after he provided the service. This was the worst experience ever, do NOT use this company. There are a ton of other companies in the area. Use one that's not going to literally rob you and act like it was the legal or okay thing to do. read more

I called needing a tow. I was told that the driver had another call down the street from where I was stranded and that he would stop by and move my car out of the intersection using his bumper. He arrived, I approached his truck while he was on the phone. He was on the phone telling the person who he was supposed to be towing before me that he was going to tow my car and he would give him a discount for his patience after I told him how far I needed to be towed. He preceded to load my car onto his flat bed. As he is tying down my car he tells me he has to charge me $25 more for making the guy he was supposed to be towing wait. I didn't ask to be placed priority over the person waiting. So I don't understand why I would be charged the $25. The tow driver repeatedly asked where I was being towed, then called while in route to ask where I was being towed again. I was then charged another $5 for using my debit card, then had the audacity to mention that I should tip the driver?! I wish I had done more research on this towing company. If you are reaching this, and considering using this company choose another company. read more

It had been a rough week and this was the capper: while waiting on breakfast at a Sonic, my battery died. I did a search for "nearby" towing and this company was in the 1st position, so I called. They arrived in a reasonable length of time and had no problem jumping my car. The price was reasonable and the driver was friendly & helpful. I am very grateful for the quick and sympathetic service. They are programmed into my cell. I don't PLAN on needing them, but you never know. And to the charge that all of the positive reviews on here are from friends of the owner, this one is not. read more

Absolutely outstanding service all the way around! Amazing costumer service! The driver was able to help and work around my needs. He was super friendly, professional, and punctual. I called 20 other towing company's and none were able to offer me, what save money towing offered, with the quickest response time, the best service, and the most affordable towing. They were at my vehicle in minutes when other towing companies said it would take hours. I highly recommend this company to anyone who needs there vehicle towed. read more

I was in a real jam when my work car broke down and I didn't have enough quite enough cash to pay the full price of the tow. This company was more concerned about my safety than the price and I wouldn't call anybody else after that. read more

Their price was right and the service was excellent. I had a small problem with my spare and they even followed me to a service station to make sure I got there safely. Thanks Save Money. 5 stars! read more

I had a tire blow out on the freeway and had no spare. After calling a few tow companies I knew I needed to make a choice quickly so I chose Save Money Towing for no other reason then they happen to answer the call and had a pleasant attitude. I am glad I did! Richard answered the phone and was extremely helpful in every way possible. He was also the one that showed up to tow my car, which is a plus cuz he already knew the situation rather then having someone show up that's clueless. He brought a spare tire that fit and waited patiently for me to get there. Unfortunately I had to send someone in my place but Richard was very understanding and tolerated the confusion and chaos. He was quick to get my car drivable and kept me informed every step of the way. When it was all said and done I owed him money that he let me pay the next day. This tow company is excellent and I will for sure use them in the future if needed! They are helpful, honest, and reasonably priced!! read more

One it's really pathetic with how it took you guys 9 months to respond to a complaint, and two, had I known that I was gonna be charged a cancellation fee I would've stayed so don't blame this on me for not informing me about your company policies, and three, it wasn't even located near a Wendy's it was located at a Dairy Queen. So way to go for making sure you deeply care about getting all the details for every complaint you guys get. read more

I have 25yrs in customer service, so I recognize it when I receive it. I first used them summer of 2011. Broke down in S. Scottsdale, and my trusted tech is in Chandler. The gent was out when he said he would be, and was extremely professional and courteous. Not some reformed addict wearing filthy clothes, as we all have seen a time or two. He had me assist in lifting my car, but no more than my own comfort would allow me to do. I just listened to his directions carefully, and there was no issue. When I 'broke down' again last December, by UoP Stadium way, way out west....I called him again. Thankfully, it turned out I'd simply run out of gas, and didn't know it. That car was by then on its last legs, and burning more MPG per tank than I could keep track of. I didn't need the tow that night, afterall. If I do again, I won't call anyone else unless he tells me he can't make it. read more

Prompt. Professional. Prices about the going rate. Dee was the tow truck driver. Nice guy. I would use these folks again. read more

Bottom line got a quote over the phone. Person said he would waive a $25 fee. When driver got there they did not in fact waive the fee and ended up charging me almost double what they quoted, to tow a car literally less than half a mile. read more

My car wasn't even turn on in my parking lot, i thought it might be dead battery. After i googled on yelp i found this guy with a nice tittle ( save money towing) i thought to myself this can be a good choice. I called him and he said it cost 75$ to tow my car, and i said ok. He didn't show up at the time he gave me and it was like two hours later. He was so on rush at the time i was talking to mechanic and he kept saying "you killing me man" every single minute, as if he is doing a favor to me and it's all free. He ask me for 5$ more after i said i pay by debit card. This is exactly what i experience with him. i give him one star cuz i think he needs to be patient and respect the customer. He is not running a hotel he should know that his customer is in rough situation and he should help customer instead of making more stress on him or her. read more

What a flake. I called three or four times to check on when they were coming. Was given one time that passed. Called back and was told it would be another hour. Called back two hours later, got some woman on the phone who sounded drunk, who said the guy didn't feel well and went to the ER. Thanks for letting ME know, while we waited and waited and waited and WAITED for you to show up. Never again. read more

I was quoted $80-85 for 7 miles. Tow truck pulls up, loads my car calls the owner to get the price and tells me it's 5.4 miles and $98. Called the owner and he said the quote is only a guess and he can't help that it's more. Offered me $10 off my next tow. I'll pass and so should you. read more

I was quoted $65 for the tow and they took my credit card information. After they towed the car they raised the price to $71 for the "credit card fee." I asked why they raised the price we agreed on and they said they "always charge that fee." But, I could save that money if I paid in cash. I tried to find that much in cash, but they said if I took too long they would raise the price either way. Why didn't they tell me beforehand? I would have either 1) got the cash ready, or 2) gone with someone else. But by waiting until they delivered the vehicle they put me under pressure to pay their fee. This is not the way to do business. The guy offered to lower the price to $69, but that was still more than we had agreed. What makes this worse is that I had shopped around to get the best deal and these guys had told me confidently (and more than once) that the price would be $65. Shameful. The response below says they reviewed the additional fee. That didn't happen. read more

Appropriately named. Save money towing did just that when my car broke down and had to be towed to the dealer. I made a few phone calls, to get rates from other companies. These guys were the cheapest and stood by what they quoted me over the phone, showed up promptly and did exactly as hired to do in a professional and courteous manner. read more

Car broke down and had to get it to its location very quickly. He came when he said he would and got it done very fast and gave me a fair price. read more

I haven't had a lot of experience with tow companies, but this was a little more than ideal. I had broken down just outside of Tempe, literally not even a mile at about 8am on a Thursday. When I called for a quote, Dean was very nice and quoted me about $115 for a about a 15 mile tow, with a $5 processing fee for a credit card, and a $10 ride a long fee, since I would be traveling with the car. (I have never heard of that and thought it was stupid. Why wouldn't I be going with my car if I broke down and was towing it to a shop that was open.) Fine. It was still cheaper than other places I had called. He told me he was getting busy, so I needed to decide soon. I called him back with in 5 minutes and said yes, lets schedule it. He told me it would be about 1 hour and 45 minutes, so about 10am. Okay. I am trapped in the middle of July in the heat, thankfully there was a medical center that allowed me to keep cool inside. He then called at 10:07am, said his driver just dropped off a car in Mesa and was heading to me. Now, I know Mesa is not an hour a way from Tempe, I live in Mesa. However, his driver did not show until about 11am. When I called Dean a little before 11am, you could tell he was rushed and stressed and was kind of rude. I chalked it up to being busy, and he did not mean to be like that. Said my driver would be there in about 2 minutes. Now here is where I really have a problem. When my driver showed up, Richard, he was on the phone with someone else conducting business for another customer. Okay, no problem. However, I stood there in the heat, waiting. When he finally got out of the truck, he apologized and said he was trying to clear something up for a customer. Again, okay, at least he apologized. He gets my car on the trailer, and then needs to open my door to pop my trunk to look for something, and scrapes the bottom of my door and the side of his trailer. I didn't say anything, I just asked him what he needed and did the rest for him. Others may not find that a big deal, but I was married to a paint and body man for 10 years, NOT COOL! Now my car is loaded, he clears a seat for me. I ask him if Dean called and told him that I had decoded to take it to the dealership instead, which is 8 miles closer. (Therefore the trip should be cheaper, right?) He said yes. He new it was closer, and when I asked if that would make it cheaper, he said yes. Now we are driving down the road, and the phone rings. I guess when they get really busy, Richard takes calls too. So, Richard begins to write down information about another pick up, while driving, we are heading into other lanes. Not erratically, but enough to scare me. All I was thinking is I am going to die, or he is going to wreck my car. Once we are on the freeway, he is off the phone and we are chatting. He seems nice enough. I try to let everything else go. I am hot, hungry (I have not eaten yet) and have not had any water. We get to the dealership, I go in and talk to my service advisor, and Richard unloads my car. He is on the phone again with the same people he was talking to when he picked me up. I guess he was calling a supervisor or something for the unprofessionalism of the woman he spoke to earlier. Needless to say, again he was not paying attention. When he parked my car and got out, there was grease on my light colored interior. He apologizes. Goes to his truck to look for something to clean it up with, meanwhile still on the phone with the other people. I stand at my car, very upset (did I mention my car looks like new and is only 3 years old)Finally, tired of waiting, hangry, hot, and still dehydrated I walk up to his truck and ask for my keys. He explains he doesn't know how the grease got on the seats, he has nothing to clean it up, etc. I tell him I will just get it detailed. It is almost noon, and I am just done with the entire situation. He states to send them a receipt, and they will reimburse me. Then he says, that since Dean quoted me $115, plus the $5 processing fee, which would be $120, how about we just say $110 and we will call it even. Explains he didn't charge me for the ride along fee either, so I am saving $20. Really? Am I? Do you know how much it costs to get a car detailed? Not to mention I knocked off 8 miles of my trip by changing the destination of my car. I saved $20!! NEVER AGAIN!!!!! read more

THIS IS ABSOLUTELY THE WORSE TOW SERVICE I HAVE EVER ENCOUNTERED!!!!!!!!!!!!!! STAY FAR WAY....Run! I spoke with a man name Dee by phone, (What man calls himself "Dee? - Should have taken as a warning sign to run). Dee quoted me a flat rate price of $50.00 provided I pay cash and write a positive review (unhealthy...quid pro quo...another clue to run - a company delivering good service does not have to ask customer to write good reviews). At any rate, I cannot write a positive review because my experience was...anything but positive. When the person from "Save Money Towing" a.k.a "Chandler Towing Service" finally showed up, after an entire - nonproductive day of waiting, I asked if his name was Dee. The little man stated, "yes" to my query regarding his name. He then asked me where my auto was being towed, again this should have been another red flag to not do any business with these people. Dee, the man I spoke with by phone had prior knowledge of where my auto was to be taken because we discussed it at length during our many phone conversations. Initially I was going to have my auto towed to my house. But I found an auto mechanic in the area who suggested I have the auto towed to his business. And when I explained the change to Dee on the phone, he again quoted me the flat rate of $50.00 provided I still agreed to pay him with cash and write a positive review. However, the person showed up calling himself Dee he had no knowledge of our prior phone conversations. This little man had a rental u-Haul hitch attached to a white pick up truck and immediately attempted to extort more money. He stated that he was not in fact, Dee. He emphatically stated that the he was not the owner and had no authority to alter or haggle with price. He stated that he would require an extra $10.00 due to company policy requiring an additional $3.50 per mile. When I asked him again if he was Dee, the little man stated he was indeed not Dee and that he did not care whom I spoke with by phone. He stated Dee had no authority to make any decisions. He then stated that he was in fact the owner but had lied because he does not want anyone to know that he is the owner. My husband explained that we only brought $50.00 cash as per our telephone agreement, to which the little man stated he would have to call someone to see if accepting $50.00 to go three miles was acceptable. This after he just stated he was the owner, go figure...After some considerable more time waiting, given I had been waiting all day for Dee to arrive; The little man came back and agreed to tow my auto to the auto mechanic for $50.00 cash. He angrily stated he would need the money up front, to which I ignored. I never pre-pay for services not rendered satisfactorily!!! He then stated it was a one-time courtesy, as if he was doing me a favor...the unmitigated gall! read more

So I'm stuck with a dead alternator and need a tow. I call Save Money Towing and Dean was amazing. He had a call ahead of me but let me know that he would call me and tell me when he would arrive. He was very busy that night but his attitude and response time was great. Thanks Dean for making an unpleasant moment not so unpleasant. read more

I was broke down on McKellips right off the Red Mtn Freeway, and everyone else was like 2 hours to get there, Dean got to me in an hour got me hooked up and delivered to the dealership quickly, thank you Dean for taking care of me. read more