Punctual, reasonable price, friendly and smart. They treated…read moremy baby with great care. Towing companies can be intimidating sometimes but this was a great experience.

Well unfortunately had to utilize their services again, I think my starter might have gone out…read more But I was glad they were available Told the dispatcher where I left the key, they loaded it up, called me when they got to the house, and they dropped it right in the parking spot Great service, great customer service, great communication, would recommend

Great service. Fast response. Great communication. I called him and he showed up faster than…read morequoted. The process was quick and easy. Hope I don't ever have to call him again, but I'm keeping his card in my car just in case.

On April 14, 2025 I was in need of an emergency tow and turned to Yelp! They provided me with…read morethree vendors. When I was stressed at the moment, I took the first response I received! I wish I had received Magnum towing's message a couple minutes earlier because they quoted me a more reasonable price than the company I had just agreed to use a minute earlier. On this day the gentleman I communicated with via text was VERY polite and respectful! Even thought I didn't use their services this time, I have them listed on my phone to call if I ever need a tow again!

BEWARE!! SKETCHY BUSINESS,…read more BTW the tow company cannot legally withhold your vehicle for not paying their fees! They have to release your vehicle to you, and provide you with a breakdown of their fees. They can choose to take you to civil court at a later time to collect those fees, but they must release your vehicle to you! It's Arizona Law. The dispatcher is an absolute idiot as well. There was clearly no signage posted, yet you still towed because you have a contract with the owner where he gets paid as well. Yet you still wanted to argue with me when I was standing right there. Absolute dip ass. STAY AS FAR AWAY AS POSSIBLE FROM THIS BUSINESS. RUDE, UNGRATEFUL, DISRESPECTFUL EMPLOYEES. THEY ONLY CARE ABOUT WHATS IN YOUR POCKET. SHITTY ETHICS. Dont even bother asking for a call, I don't care. Kiss my ass.

Got the tow organized through my provider with the company then stating they needed my keys. Ended…read moreup, they didn't. They towed my car without a phone call even though I was at the location. Ended up scratching my rims, since I had called them regarding cut tires. I don't know who decided to just tow without notice but this is absolutely horrendous and would not recommend to anyone who wants to make sure their car doesn't end up in worse condition than it might already be in

Today was about 113 degrees out. After waiting almost 5 hours for a different towing company…read morethrough our insurance, we gave up. I called this company and Alex picked up the phone, gave him my info and he rescued us only 30 minutes later! Extremely professional, efficient and above all else SUPER KIND. Seriously he's the nicest guy! We saved his number for next time and will definitely go through him first. Don't waste your time calling anyone else...just call Alex!

The bad thing about a dead car is that you can't drive it. The good thing is that it can be fixed!…read moreI called Phoenix custom towing to get my non-starting car from my house to the dealership for servicing. Not only did they return my call quickly, but they were professional and friendly. The next morning they were on time and went above and beyond to help us. He let us know when the car got to the dealership and even had a contact for us at the dealership. Im saving this number in case I ever need towing again.

Outstanding service! Disabled motorcycle on busy Interstate…read more10 near the airport. Driver was very prompt and responsive, and got me off the road quickly and safely. After dropping the bike at the repair shop the driver offered and gave me a ride to my house, saving me the frustration of finding a way home. Fantastic service, and the courtesy and skill made a bad situation much better.

Hello, everyone. I called Marcos this sunday morning on a…read morehot August Day of 2024, and marcos said he could meet me within the hour. He is the owner and operator. He arrived early. We talked for a little while about where he needed to drop off my work van. My van had overheated, and marcos recommended I check the water level in the radiator, and he helped me check things out. Marcos never made me feel we needed to hurry. He was super helpful the whole time. He's a really nice guy. So if you ever find a need for a tow company, please give De La Cruz a try. You will be happy you did. Thank you, Marcos. Great job! You earned a customer for life. George

Great guy. Highly recommended. He's towed multiple bikes for me…read more Answers his phone and very timely. Cool guy

Service was speedy cost was very fair. My bike was delivered in the same condition as when it was…read morepicked up. The owner is very personable.

We had excellent service this morning from Tow Guys! They…read morecame out right away and got our truck towed to our mechanic . Excellent communication and customer service skills as well as great service. I highly recommend them. You will also save money.

The best service! On time, extremely careful with my forklift, professional, reliable, and easy to…read morework with. Highly recommended.

We were let down by another towing company (who was Progressive's "preferred supplier" - utterly…read moreuseless!). After waiting 3.5 hours on the roadside in the dark, the "other" company never even showed. It was after 10pm and we called Castro. He was a little way away finishing up another job. He got there within an hour. Wonderfully polite guy and was very carful getting our car loaded and transported to our mechanic's location. Very friendly and competent. Wouldn't hesitate a second to call him again if we needed towing. Need TEN stars!

Great job! Easy to work with and very timely. Thank you so much, Casro'o's…read more. They showed up in a timely manner and did a great job. I highly recommend them. Thank you, Castro's.