We had our master bathroom completely remodeled - down to the studs. That included taking out a…read moredifficult spa tub, rebuilding the floor, tearing down a shower - everything gone. In its place is a beautiful walk-in-shower, new upper & lower cabinets where the old shower was, new vanity, new lighting, beautiful porcelain floor tile, bidet seat for the toilet, they even stripped the popcorn ceiling and repainted it. The bathroom took time - with snow storms causing a minor delay, a long freeze requiring their plumbers to address other customer's emergencies - but it is gorgeous! We love our new master bathroom. Additionally, every carpenter, plumber & electrician that worked on the bathroom were gentlemen - friendly, accommodating and precise in their responsibilities and work done. We would recommend WB Dickenson in a heart beat.

Called their office Monday morning regarding a slow filling toilet. Was told that they would arrive…read moreMonday afternoon. They did not arrive. Called the office again on Tuesday and was told that they would arrive Wednesday. They did not arrive. Thursday, they arrived without notice around 3:30. The plumber who was difficult to understand said that it was plumbed incorrectly and he would have to re-pipe in the basement and that it was too late to do that day so he would have to come back another day. Since this has been working for over 80 years, I felt that the more likely scenario was an issue with the mechanism within the tank. At around 4pm, the same person/receptionist that I had spoken with, called and asked for payment of $165 dollars. I provided the credit card and made the payment. I explained that although I am not a plumber, I wanted to better understand the problem prior to paying and additional $500. She said that she understood my concerns and would have someone call me Friday. Of course I was not called. They demonstrated urgency in securing payment for the call fee and half-hour minimum, however, their performance in meeting agreed-upon obligations was lacking.

Indoor pool by way of of a broken hot water heater. You're old, terminal and indigent...who are you…read moregoing to call? William's Home Services! Relief has arrived byway of this competent, courteous and compassionate craftsman. Not only did he do a phenomenal job installing the new equipment, he also addressed an existing issue leaving our home and ourselves in a better place. Five stars for this star!

EXEMPLARY customer service!! He answered a late night call and was still extremely warm, friendly,…read moreprofessional and knowledgeable. We truly appreciated his help, expertise, integrity and honesty! Our problem was resolved in lightening speed!! He will remain as a contact in our phone logs for future plumbing needs. I HIGHLY recommend!! A+++++

Always responds quickly..most professional and well run company..a bit pricey but you get what you…read morepay for..best service around

We're on a well and had no water. They came out and flicked the circuit breaker, wrote us an…read moreestimate on replacing our well pump and charged us $303. The guy was at our house 30-45 minutes tops and most of that time he was talking and writing the quote. The quote was high compared to others. I'm not saying they're bad, but get ready to be over charged.

Their phone number listed is wrong.Working phone is 860 745-0105..They are an excellent company for…read moresmall or medium size jobs.Veteran owed and offers vet or senior discounts. We were very happy with A-1 Plumbing!

Very good service at a reasonable price. Our water tank went…read moreout on the weekend of course so we called Enfield Plumbing. Response was fast and the whole project got completed. We have our senior parents living with us so hot water is a necessity. The company cleaned up after themselves and overall it was a good experience.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Connunicaroom was great, service technician was punctual, and let us know status throughout. They…read morehad to refer us to a well specialist as the project was more well related. we will abs use Plumbums again

My rating is based solely in the gentleman's prompt return of my message and his offering advise on…read morea plumbing problem I have been having. Even though I may be able to fix it on my own I will certainly consider using him in the future.

I have a customer for well over 20 years. I am on auto delivery for oil and annual service for my…read moreAC which I bought from them and my furnace. My latest delivery of oil was $3.79 a gallon. Other local companies were charging under three or a little over three dollars a gallon. When I contacted Homestead, they first told me I get a 15% discount because I'm on auto and I would get a discount on the next delivery. When I told them I was canceling all of my services they said sorry to see you go. There was no attempt to remedy the situation or check into the absorbent $3.79 charge.

Everyone at this Company has a bad attitude and in their mind they are never wrong. I had dealt…read morewith three employees for service. Each had an attitude and actually were disrespectful. The kid that came in first had no clue what he was doing, had an attitude, did not do a diagnostic or troubleshoot the actual issue. He just blindly went straight to replacing a $7 part and charged $399. He left and I didn't have heat. He had no clue that it was the gas valve. In addition, he replaced the thermo coil with a used part. Part of the fee is a walk on fee that others only charge if no work is performed. Second guy came in and did perform a cleaning but they didn't address the issue. Eversource had come in and we discovered the actual issue and it was after the first kid came in and blindly replaced parts that did not need to be replaced. In addition, they sent me an invoice in the mail. However, I had already paid on site.