I called for an appointment and the same day took it in. Everyone was pleasant. They are easy to…read moretalk to. The quality of work was impeccable. Price was reasonable. So glad we found this place

Slow service, misdiagnosis, poor communication. Don't trust this place. Wouldn't recommend anyone…read moreservice your vehicle here.

I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!

Raymond made everything so easy, from beginning to end. Scheduled 30K service and they took care of…read moreeverything, even something I broke! Definitely recommend!

So incredible, highly recommend! Showed up last minute without an appointment for a small fix,…read moreLance was able to squeeze me in and was so friendly and informative throughout the process. Excellent communication and speedy service. Couldn't recommend enough.

When my son came back home fro mbasic training we realized that his AC on his vehicle wasn't…read moreworking properly, we took the car in Monday afternoon to see if we could get a diagnosis and eatimate and 2-3 hours after dropping it off they gave us a call with an estimate and repair timeframe. We told them to go ahead and they got the car fixed super fast! That A/C is so cold now we have to keep it in low. They even offer warranty on all the parts and labor! If you are looking for a reliable mechanic in the Mandarin area Pro Tech Automotive it's your spot!

I had my son take his Mercedes here after he was in an accident. The insurance company had us take…read moreit to their preferred shop so they could do an estimate for the claim. They declared the car a loss as the amount of repairs were more that the car was worth. So I called Viking Auto Electric and Air after reading others positive reviews. They were very helpful and listened as I explained the situation. They asked me to have the car brought to their facitily and they would perform a diagnostic on the car and determine which essential components needed repaired. I was pleasently surprised, but also upset with our insurance company and their repair company. The only main item that needed repaired were the clutch fan and front cooling fans. Not the radiator, AC compressor and several other expensive parts. They were able to install a replacement clutch fan quickly and get the car back to him right away. They also told us which other parts should be replaced and helped source used parts to keep my sons repair costs lower. I would highly recommend them as an honest shop that will also work with you to help keep your repair costs low and not spend money you do not need to.

Don't go. Price gauging 100%. An hour of diagnostics is $150. When they didn't "find" the problem…read morein an hour he wanted to charge me an additional $750 to keep looking. $900 total to possibly NOT find the problem. No credit if the problem was found, did not give me any other option. In fact said "what do you want to do". Will never bring any vehicle here. 1 star for the cute dog.

I HIGHLY recommend this shop!! They are very honest and helpful. I had a flat tire and took it…read moreright to the shop and they fixed it right away! This shop if very trustworthy and I'm so so glad I found them

great service i highly recomend took car in for a minor repair and they did a good job also…read moreinforming me a a couple of other issues but no pressure to have additional work done this is going to be my new go to repair shop

A++++ this is the second time they've got one of my vehicles…read moreon the road and I cannot express how awesome, and professional and I recommend them to anyone!!!!! a lifelong customer!

Mike got me in early to get my oil changed. Mike and Tony greet with a smile, explain everything…read morethoroughly, and I trust them! I'll be back!

I came to them to install a Magnaflow X pipe/muffler on my Camaro SS. I didn't have an appointment…read morebut they got it up and installed fairly quickly and the exhaust welds are nicely done. For years I went to a different muffler shop for all my exhaust needs but they've gotten so popular that their quality of work has gotten shady. I've found my new exhaust shop.

Ripped me the fuck off paid for a new exhaust on my truck that shit broke down coming out the…read moreparking lot. I am not even exaggerating. I had to call AAA to help me and then they told me if I gave them $2000 to rebuild my exist that they would let me know at least what was wrong with my engine oil leaking and then when I got there to pay for everything they said oh yeah ma'am we're not gonna be able to do that for you because it's more work than what we thought. oh yeah for $2000 you can't even tell me where the fuck my oil is leaking. You guys suck my shit broke down out of your parking lot and they argue up on the phone in front of each other so unprofessional like any pain customer wants to hear y'all arguing cause you can't get your shit together or work on cars to the extent that you agree upon two customers after they pay $2000 at your business fuck that all the way.

Worst experience ever. Front desk lady with tattoos has the worst customer service and literally…read moregot upset when her up sales didn't work. My dad who's a retired mechanic told me exactly what they did. Don't trust car businesses who don't allow you to view them do a simple oil change. Sneaky devils never win

So far, they've been great very honest and upfront. I have a very good warranty and they understand…read morethat and that warranty is from the manufacturer and they are very respectful of that.