My initial experience was good. The original doctor who treated me left and they had a "physician…read moreassistant" see me for a follow-up. The follow-up communication was not very good and I was left confused about why they were insisting on additional treatment that I had not requested. My impression was that they were trying to "milk" my insurance provider for everything they could get. I canceled a further follow-up appointment. They then sent me a registered letter that was somewhat threatening that I was endangering my health by not allowing them to treat me. I did send them a response letter in which I agreed to one additional visit so that they could review what had been done. I specified how I wished to be contacted but, after several weeks, they have not responded.

I am beyond impressed with this group. A student initially took me in to take basic information…read more She was lovely, thoughtful, and very professional. Then Sarah came in the PA. She was obviously incredibly knowledgeable, took her time with me and made sure that all of my questions and concerns were addressed and acted upon She found a couple little spots. I was not even aware of and took the appropriate measures to make sure they were nothing serious. This was my first time at this clinic and I am very pleased. My last clinic was the premier clinic on Oahu and I did not get nearly the same attention and personal care as I received here. So far I would say I highly recommend them.

I have a dermatologist in Texas that I see regularly, but as I was going to be in Hawaii for an…read moreextended amount of time, I looked and found the only dermatologist that was taking new patients. It was very difficult to actually make the appointment, because no one ever answered the phone when I tried calling. I finally went to the office to make the appointment, but the office staff told me that they were not his staff and that they could not set up an appointment for him. I left a message and the doctor actually called me back after office hours several days later. Happy that I finally was able to get an appointment, I was optimistically looking forward to the appointment. I was totally wrong. I was escorted to an exam room and while in the room, I could hear the doctor asking about what kind of insurance I had with the staff. I would have thought they might have called beforehand to see what my coverage was, but no. If they had, they would have known that I have a high-option plan that covers a lot more than most regular insurance plans. I told the doctor that I was having some issues with acne breakouts since I had been on the island and that I also had keratosis pillaris. I told him what my regular dermatologist had prescribed in the past and that I could get my records if he needed them. In addition, due to my age, I asked for a skin cancer screening and asked to have a skin tag removed. He told me that I didn't appear to have any type of skin issues and that I should apply Vaseline to any acne spots. What?!?! Vaseline!!! He then told me that my insurance wouldn't cover a cancer screening and also that my insurance wouldn't cover the skin tag removal, at which point I said, That's fine, I'll pay the cost myself. He wanted to know why I "thought" I might need the screening and I told him that my husband was concerned about skin cancer, because he had some issues himself. In summary, the doctor refused to prescribe any medication for my conditions even after I told him that I had a prior diagnosis, he told me to use Vaseline for any blemishes, he told me I would have to come back for another appointment for the skin tag removal (which takes mere seconds to perform), refused to do a skin cancer screening (if they had checked my insurance, I am allowed a screening once a year) and told me that maybe for my next appointment that I should bring my husband with me so that he could talk to the doctor on my behalf. Can we say misogynistic?! I was stunned!!! I can't believe the audacity of this doctor!!! Very unprofessional and insulting!!!

Horrible service with his staff when I tried to pay my bill on the phone. Very unprofessional. Ask…read morewhat her name was and she said Dawn but I doubt that was her real name.

I was referred to Dr Mauro for a biopsy by my PCP. I have had melonoma before and knew what it…read morelooked like. Got an appointment for a MONTH later. Should have stopped there and gotten another Dr. because of my history. When I finally got in to see Mauro for biopsy I left with a big bandage on my nose. He said it was melanoma. I made an appointment with a MOSE specialist in Honolulu. When he took off the bandage. he was surprised to see that a huge chunk had bee taken off my nose. He did 3 MOSE procedures and got all the cancer and tried to make my nose look better By doing some minor plastic surgery, However my nose looks awful and now I am having trouble breathing. P.S. Dr Mauro charged my insurance for a MOSE which he did not do. I thought he left town but if not ...avoid him. Unethical IMO

First time there. Last time there. Dr rushed through my examination. Wouldn't recommend. Wrong…read morediagnosis.

Dr. Shapiro/ Dermatologist is one of the best in the business! Kind, fully aware of my concerns and…read moregave me the best care! I've never, ever had a Physician walk me out of the office after a visit! I totally appreciate his support!

If I could give minus 5 stars I would. Will drive to Kona for treatment rather than return to this…read moreoffice! A). Repeated calls to secure an appointment. This has happened so often it's infuriating. I once called every other day for six days, leaving 3 messages. No one ever called back, and finally I was able to get through. The receptionist acknowledged they had my messages, but never apologized for not calling back B). The office is only open a few hours per week on random days. On one occasion the first available appointment was a month from the date of my contacting them. At my second visit the doctor was "running late". One hour and forty minutes late. Unacceptable for non emergency situation and setting. Cramped waiting area with so few chairs several of us had to wait outside the office in a courtyard. C). At every visit the doctor asked why I was there? Hellloooo, the reason for scheduling was mentioned each time. Stage Four melanoma, persistent hives. Caladryl was his treatment, no blood work, no biopsy, no allergy or health history done. The doctor did a marginal exam the first time and never did another! Each visit was concluded within 10 minutes. D). Dr. Shapiro was arrogant and flippant. I ignored it the first time, but it was his MO - each and every time. Impatient and dismissive of my questions and concerns. When I inquired about a treatment protocol given my symptoms I was told he "couldn't see into the future". Conclusion: Worst experience ever with a physician.

Treatments effectiveness verses expense paid for skin laser and now an additional $200 for pico…read more I like the ladies here, yet fear I have been told there is help for my skin condition. So far after two $500 an hour treatments; there is no positive results. I will update everyone after my third treatment scheduled in three weeks. I also Paid a high price ($700.00) for the lotions and potions recommended.

I just moved to the Big Island and was surprised how quickly and easily I was able to make an…read moreappointment. The staff is very kind and I love the products and services they offer.

Hands down the best in town! Not only does she provide…read moreexceptional quality and outstanding customer service, but she also went above and beyond to answer all of my questions and follow up after my procedure. I rarely take the time to write reviews, but the level of care and precision she provides truly deserves recognition. I am now a loyal customer and highly recommend scheduling an appointment--you won't be disappointed!

This overall was a traumatic experience and unfortunately left me with a long lasting consequence…read more Shirnel told me we wouldn't go too dark bc we can always go darker but it's hard to go lighter. However she went dark purple and it turned out very uneven. On my top left side I have a big mark with a line extending through the middle of my lip. the color and outline is uneven. My bottom lip has a big ring around it and it is light on the inside. Shirnel assured me she could fix it. She did saline injections then without my knowing beforehand, she topped it with peach ink. This then resulted in large blisters filled with peach ink that was seeping out. I had to go to urgent care and get medication. From my current understanding, it isn't recommended for the saline to be used for ink removal on the lips and why she chose to top it with ink, I have no idea, but it was not a good choice. I contacted Shirnel and told her about my need to go to urgent care and she didn't ask if I needed any reimbursement for the visit or medication. I told her I was really unhappy with how my lips were looking and asked 2 times if I could make an appointment to speak with her in person and also wanted her to look at my lips and she straight up ghosted me. I understand mistakes happen but the thing that made me the most upset was how she choose to just ignore what she did to me. the result of this has left me so uncomfortable about how I look, spending lots of time covering it up as much as I can, and having to deal with people making comments to me about my lips. I chose to go to Shirnel bc she had good reviews. it was a horrible experience and I wish the mistake wasn't so permanent . I also wish she took responsibility for what she did to me instead of ignoring the problem at hand.

Don't even bother with this place. They NEVER answer the phone and if you leave a message, they…read moreNEVER call back. Gave up after a few attempts to schedule something. I wish I could give more of a review. But they never called me back.

No staff to answer phones. They usually call back within 24 hours, and if you aren't there to…read moreanswer their call, you miss them and cannot get ahold of them again until they call back again. Instead of them being available to answer their patient's calls during business hours, they expect the patient to be available to answer when they decide to call back. Also, the doctor forgot what she said about a prescription refill and didn't write it down, so when the pharmacy called to clarify, they were told that the prescription wasn't authorized.

I am ecstatic with my results! I had Botox about a week ago and couldn't be more pleased. Dr…read more Uohara and staff were pleasant and professional and the prices were comparable to the mainland. I highly recommend this establishment.

From the owner: Cosmetic Laser Procedures, Skin Care, Gynecologyread more

Everyday Bliss is located in the Beauty Health Spa on Laukapu Street; the vibe as soon as you walk…read morein the door is relaxing and luxurious. Carol is extremely thorough in evaluating your skin and recommending treatments based on her evaluation. The facials are pure luxury. So calming and enjoyable, plus your skin looks and feels amazing afterward! I will definitely be making this a regular visit and can't wait to get my next one!

Amazing experience! Very professional, from step by step explanation of facial process to skin care…read morerecommendations. Super relaxing! 10/10 recommend!

This is the guy all over the news, getting mad heat due to his poor negligence and practices. A…read morebunch of cases are popping up all over the place. There is the case about the girl who is in a coma from having her wisdoms removed, the case about a man who said the doctor abandoned him in the middle of his eyelid surgery, and another case of someone dying days after the doctor pulls his tooth. I'm surprised the state hasn't revoked his license for such malpractice. The yelper who just rated 5 stars (J. Willard W)... What a coincidence that you so happen to pop in here and rate 5 stars in spite of all the negative media attention. An even bigger coincidence is that you just happened to start yelping this month... Talk about fishy!!! Anywho, regarding this doctor and his practice... Don't go here! If the media is wrong, let them prove his innocence, but honestly, how are you going to make yourself look like a decent practice after this. Don't do it! Too bad yelp can't give ZERO stars!

I wish there was a negative zero button for this monster. Tons of complaints, malpractice suits and…read morenegligence. A young mother lays in a coma after a root canal done by stover. Another man died after a extraction done by stover. Stover didn't have the proper licensure to administer the lethal dose of meds. He's not even a licensed anesthesiologist. He's now packed up and left Hawaii. Unable to ever practice medicine in Hawaii ever again. Prayers go out to the family of the young beautiful woman still in a coma. This should've have never happened. Stover may god have mercy on your soul for your greed. Life is priceless.