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Big Island Dermatology

1.0 (2 reviews)

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7 years ago

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8 years ago

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Robert S Shapiro, MD

Robert S Shapiro, MD

2.7(7 reviews)
0.0 mi

Dr. Shapiro/ Dermatologist is one of the best in the business! Kind, fully aware of my concerns and…read moregave me the best care! I've never, ever had a Physician walk me out of the office after a visit! I totally appreciate his support!

If I could give minus 5 stars I would. Will drive to Kona for treatment rather than return to this…read moreoffice! A). Repeated calls to secure an appointment. This has happened so often it's infuriating. I once called every other day for six days, leaving 3 messages. No one ever called back, and finally I was able to get through. The receptionist acknowledged they had my messages, but never apologized for not calling back B). The office is only open a few hours per week on random days. On one occasion the first available appointment was a month from the date of my contacting them. At my second visit the doctor was "running late". One hour and forty minutes late. Unacceptable for non emergency situation and setting. Cramped waiting area with so few chairs several of us had to wait outside the office in a courtyard. C). At every visit the doctor asked why I was there? Hellloooo, the reason for scheduling was mentioned each time. Stage Four melanoma, persistent hives. Caladryl was his treatment, no blood work, no biopsy, no allergy or health history done. The doctor did a marginal exam the first time and never did another! Each visit was concluded within 10 minutes. D). Dr. Shapiro was arrogant and flippant. I ignored it the first time, but it was his MO - each and every time. Impatient and dismissive of my questions and concerns. When I inquired about a treatment protocol given my symptoms I was told he "couldn't see into the future". Conclusion: Worst experience ever with a physician.

Ink and Aesthetics

Ink and Aesthetics

4.0(4 reviews)
0.6 mi

Hands down the best in town! Not only does she provide…read moreexceptional quality and outstanding customer service, but she also went above and beyond to answer all of my questions and follow up after my procedure. I rarely take the time to write reviews, but the level of care and precision she provides truly deserves recognition. I am now a loyal customer and highly recommend scheduling an appointment--you won't be disappointed!

This overall was a traumatic experience and unfortunately left me with a long lasting consequence…read more Shirnel told me we wouldn't go too dark bc we can always go darker but it's hard to go lighter. However she went dark purple and it turned out very uneven. On my top left side I have a big mark with a line extending through the middle of my lip. the color and outline is uneven. My bottom lip has a big ring around it and it is light on the inside. Shirnel assured me she could fix it. She did saline injections then without my knowing beforehand, she topped it with peach ink. This then resulted in large blisters filled with peach ink that was seeping out. I had to go to urgent care and get medication. From my current understanding, it isn't recommended for the saline to be used for ink removal on the lips and why she chose to top it with ink, I have no idea, but it was not a good choice. I contacted Shirnel and told her about my need to go to urgent care and she didn't ask if I needed any reimbursement for the visit or medication. I told her I was really unhappy with how my lips were looking and asked 2 times if I could make an appointment to speak with her in person and also wanted her to look at my lips and she straight up ghosted me. I understand mistakes happen but the thing that made me the most upset was how she choose to just ignore what she did to me. the result of this has left me so uncomfortable about how I look, spending lots of time covering it up as much as I can, and having to deal with people making comments to me about my lips. I chose to go to Shirnel bc she had good reviews. it was a horrible experience and I wish the mistake wasn't so permanent . I also wish she took responsibility for what she did to me instead of ignoring the problem at hand.

Photos
Ink and Aesthetics - Lash Extensions- Wet Lash Set

Lash Extensions- Wet Lash Set

Ink and Aesthetics - Before and After Nano Brow

Before and After Nano Brow

Ink and Aesthetics - Microblading

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Microblading

Stover John D Dr

Stover John D Dr

2.2(5 reviews)
0.1 mi
•$$

This is the guy all over the news, getting mad heat due to his poor negligence and practices. A…read morebunch of cases are popping up all over the place. There is the case about the girl who is in a coma from having her wisdoms removed, the case about a man who said the doctor abandoned him in the middle of his eyelid surgery, and another case of someone dying days after the doctor pulls his tooth. I'm surprised the state hasn't revoked his license for such malpractice. The yelper who just rated 5 stars (J. Willard W)... What a coincidence that you so happen to pop in here and rate 5 stars in spite of all the negative media attention. An even bigger coincidence is that you just happened to start yelping this month... Talk about fishy!!! Anywho, regarding this doctor and his practice... Don't go here! If the media is wrong, let them prove his innocence, but honestly, how are you going to make yourself look like a decent practice after this. Don't do it! Too bad yelp can't give ZERO stars!

I wish there was a negative zero button for this monster. Tons of complaints, malpractice suits and…read morenegligence. A young mother lays in a coma after a root canal done by stover. Another man died after a extraction done by stover. Stover didn't have the proper licensure to administer the lethal dose of meds. He's not even a licensed anesthesiologist. He's now packed up and left Hawaii. Unable to ever practice medicine in Hawaii ever again. Prayers go out to the family of the young beautiful woman still in a coma. This should've have never happened. Stover may god have mercy on your soul for your greed. Life is priceless.

Big Island Dermatology - dermatology - Updated May 2026

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