I absolutely love shopping at Hugo & Roy's! They have everything you could need for your pets, from…read morea huge selection of nutritious dog and cat foods, including gently cooked, raw, freeze-dried, kibble, canned, and more. They also carry an incredible variety of treats, toys, CBD products, and supplements, so it's easy to find exactly what your pet needs. One of my favorite features is their self-service dog wash, which makes bath time so convenient. They even have fun gifts and unique items for humans, making it a great place to browse even if you're just stopping in. The staff is always kind, welcoming, and incredibly knowledgeable. They're happy to answer questions and genuinely care about helping you choose the best products for your pets. The store has such a friendly atmosphere, and every visit is a great experience. I highly recommend Hugo & Roy's to any pet owner looking for quality products and exceptional customer service!

TransFurmations is amazing! The staff are attentive & listen to your requests. The groomers treat…read moremy dogs so kind & the price is so affordable. My dog can be nervous going to the groomer & they're patient & reassure them. Best groomer in town & the daycare option is so convenient.

Great grooming service!! Been going here for the past 11 years & always satisfied with how my Shih…read moreTzu looks!! Very friendly staff, very reasonable prices on their grooming services & very helpful when I've asked them questions about how to care for my Shih Tzus coat plus when I've asked them about the products that they use they've told me as well as shown me what they use. Since I've got an account with a company who sells pet supplies where I can also buy the products that they use, it has been very helpful to me to be sure that I get the exact product to use on my girl which really helps out a lot between groomings. I give them 5 stars for everything & I wouldn't go anywhere else!!

I'm giving this review 2 stars not because we dislike the bird we purchased, but because his wings…read morewere literally butchered. I visited the shop with my husband the other day and the employee was getting a cockatiel out to show us, but dropped him 3-4 times in the process. The bird plopped straight down to the ground hard each time. Not even a glide. We've had our cockatiel at home now for the past day and he's doing fine other than his wings. I've been having to physically help him get up onto his perch each time as he isn't able to without any use of his wings. He's calm when we interact with him until he realizes he has no way to fly and begins panicking and crashing straight down. it's really sad to watch and completely unnecessary. Again, we love our bird and the staff seemed nice, but please, do better. Get someone who knows how to trim a birds wings! Or just don't do it at all.

This place is the best! The owners and everyone that work there are very sweet and knowledgeable!…read more We have bought 8 beautiful birds from them and we love them all! You want a hand fed and hand trained bird go to Just For Parrots! Don't believe the other reviews that talk bad because it's all lies!

The older we get the more we are into health aspects of living. There is always a competing force,…read morehowever, and that is the frugal aspect of our lives. Normally these two components run adverse to each other. In this shocking instance, the food is not only healthy, but less expensive than the big box store food. When we were younger, we would roll our eyes at my posh cousins that would purchase very expensive meals for their pets. Cut to 2024 and we are doing the same but at a fraction of the cost! Our breeder had put our puppy on a box box brand and we have been less than impressed with the eye rolling employees at said box store. Going there was a drag and the experience was always hallow, no respect, no assistance, no one to help us and even being checked out seemed irritating at the big box store. This experience was the total opposite. My husband had already been in previously and did the research on the company. I was fine with the health aspect but expecting to be charged one arm and one leg in exchange for some boougie dog food. This healthy dog food was ten dollars LESS expensive!!! Yeah !! I joined the rewards and am looking forward to giving my puppy a good health foundation

If you haven't been by their store on Battlefield you are missing something special. Personal,…read moreknowledgeable service; great selection of soft and tough dog and cat toys, grooming products, CBD products, and so much more. If you like small shop feel, this is the place - specializing in healthy, natural options for your pet. Ask about their proprietary pet food, fresh and healthy always! They care about my pet's health... and so do I!. Thank you Pet Wants

I would not recommend this grooming service. I am a regular customer here and normally they do a…read moregreat job...however...I have expressed to them three different times now that I do NOT want my dog to have his long hair cut into a mullet. I went away for the weekend and had my wife take my dogs to Pampered Paws for their normal grooming (my wife normally does not take the dogs to the groomer and she doesnt know my expectations). Upon my return home, my dog Jo Jo had a very ugly mullet cut. The staff at Pampered Paws have asked multiple times in the past if they can do a mullet on my dog in which I have told them no. So on the weekend that I do not oversee their grooming, they send my dog home with a mullet. I am very unpleased they did this instead of providing the normal cut I get him. I have a very sour taste in my mouth knowing that they have gone against my known preferences when I pay to have my dogs groomed a certain way. Further, I now have to waste gasoline in an expensive economy to drive to the North side of Springfield (I live on the far south side of Springfield) to get his haircut fixed.

I normally self groom due to quarantine and having pets that grow long hair quickly, but I'm having…read moreengagement pictures done and Pampered Paws did great! My larger shih tzu had a bad experience once at a different shop when a groomer sheared his neck too close and he's always been a little timid because of it, and he was so calm and happy leaving Pampered Paws, so I know they treated him well. They still smell fantastic and they look so so cute. She did a great job on their paws and nail trim also. Took about 2.5 hours until I was able to pick them up from a morning appointment. WILL be going back for the future!

Shawn has groomed our 4 year old big boy, Babboo, who is around 17 lbs with long, 3-layered fur…read more(part Main Coon). He's been able to de-matt without having to shave Babboo's lovely coat. He uses shampoo that is healthy for both skin and coat, treats the developing dandruff issue. I'm sure Babboo feels better!

You guys are amazing, every time I bring my fur babies to you they come out looking awesome…read more Thank you

Good location, great owners & groomer. I trust Sassy's Spa because they're excellent with pets -…read morethey love animals & the results is the proof. My dog likes going there for all her grooming needs. The prices are affordable & fair. My dog feels so much better & fancy, she likes all the love & attention she receives at Sassy's Spa & when we get home, she likes to show off her new hair cut. I highly recommend Sassy's Spa. Happy customer.