Thea is the bomb!…read more She got my hair right ! She takes her time Makes everything prefect! I have black hair and she got the prefect blended balayage

Not in any way shape or form close to what I wanted. Good customer service but the end product was…read morenot what I wanted

I booked and paid a deposit online for my daughter's highlight appointment several days in advance…read more She wanted basic chunky bleach highlights, not anything particularly challenging or complex. On the day of the appointment, the salon called to say the stylist would not have time to perform the service I had correctly booked because she had scheduled other clients at the same time. I was told I would need to reschedule for an earlier time on a different day. When I asked why their system allows clients to book services that cannot actually be accommodated, no one had an answer. The deposit was refunded. I rebooked exactly as instructed, paid a second deposit, and adjusted our schedule to arrive 45 minutes earlier on a different day. Then they called again. This time, I was told the same stylist "didn't feel comfortable" doing highlights because she is inexperienced. That explanation had not been mentioned previously. At no point were we told she was not qualified to perform the service listed under her availability. We were then informed no other stylist could take my daughter that day and were asked to reschedule yet again. Two cancellations. Two deposits. Two schedule changes. Zero accountability. This was not a misunderstanding. It was a failure of management, transparency, and basic professional standards. Clients should not have to repeatedly rearrange their lives because a salon cannot align its booking system with its staff's abilities. Their suggestion? Call to book. My suggestion? Don't offer online booking if you can't manage it without repeatedly passing challenges with it onto the customer. We will not be returning.

This place deserves 5 stars, period. I am picky and particular about my hair…read more I saw Carly for 2 years prior to moving out of state, when I moved back she was impossible to book in the time frame I needed. I ended up booking with Alyssa G, amazing and kind service. Alyssa has now moved to the west coast and once again I have had to try a new stylist. I chose Ashley and she was incredibly knowledgeable and took the time to go over everything that was going to be done. My hair looks amazing and feels great. Thank you to the owner of this salon for hiring and grooming good hair stylists.

I have left negative reviews in past re Kay. She has been kind enough to make some accomodations…read morefor my daughter and I truly appreciate it.

Unfortunately, I did not end up receiving any services from this salon…read more I showed up 5 minutes before my appointment and was told that there were two clients ahead of me. 15 minutes later, she finished with the first client and then told me she would put some color on her next client and then cut my hair. Had I waited until she was ready, I would've finally sat in the chair 20-30 minutes after my appointment was supposed to start. However, I never got to her chair. As soon as she started her 2nd client, she and her client began to talk about something completely inappropriate and the owner made comments that have no business being said around clients, particularly a new client she had never met. I was so shocked at what I was hearing, I told her I would be leaving and went to another salon. I have no doubt that Kay is a fantastic hairdresser, but between having to wait upwards of a half an hour for my appointment and having to sit and listen to inappropriate comments from her, I am unwilling to give her my business.

I've been visiting Amber for over 11 years. My hair has always been looking beautiful but more…read moreimportantly healthy. She is super artistic when it comes to combine different layers of colors or doing the latest on my hair. She has also done the keratin and Botox treatment on my super curly frizzy hair and every time comes out silky and healthy. Also, Amber is super professional, conversationalist, kind, and friendly which is a plus. The last thing that you want is a hairstylist that won't talk or find an interest topic to discuss with their clients.

Amber has been doing my hair and a few people in my family's hair as well, for several years now…read more Definitely recommend her!

Couldn't be happier with my new hair! I saw the results of previous customers and noticed how soft…read moreshiny and healthy everyone's new cuts looked. I'm so glad I can here all the way from Greenbelt- totally worth it! Not to mention, Step has the most engaging and amazing personality of any hairdresser I have ever been too! Feel like I've known her all my life! Not only could she not have been nicer, she was totally honest about my questions and gave me the perfect cut! I love it! But of course I forgot to take before and after pics! Too busy chatting! As long as I'm in Maryland, I'll never go anywhere else- I definitely recommend her! 10 stars!

I love Stephanie. I have been coming to see her for four years, since before she started her own…read moreplace. When she left her previous salon I followed her because she is awesome. Here are just a few of the reasons: -- Super well organized and professional: She tracks all the treatments and changes we make to my hair. Her calendar is always up to date. And she always sends me nice reminders prior to an appointment. -- Her "bedside manner" is the best. She is very easy to chat with, but she is also really great at companionable quiet if that's what the client prefers. -- Her Salon is small but comfortable and perfectly stocked with everything we need.

Natalie has a sixth sense for how a person's hair is going to behave and cuts your hair so that…read moreeven long after the styling she did for you on your visit (which looks SO nice) washes out, you will be left with hair that looks great, even without product or styling. She can conquer those cowlicks and fix the flips ( you know, when one side naturally flips out and the other side wants to flip under). When I need my hair done, there is only one person I go to - Lush Locks is my go to!

I got a Brazilian Blowout treatment with Natalie over a month ago, and my hair is still looking…read moreamazing! She also has reasonable prices, which I appreciate! I am excited to go back to get another Brazilian Blowout with her once this one wears off!

You have to book with Becca. She is the absolute best. She takes great care of your hair and…read morerecommends products that will bring out the best benefits for your hair. She is so sweet and accommodating. The salon is clean and has a warm feeling.

Rose is outstanding. I took my little man to get his first big boy haircut and Rose did a terrific…read morejob. She was patient while we selected a cut and really made him feel special. She educated me on how to care for his hair and made several product recommendations. He got a great wash cut and style in under an hour for less than $50! We will definitely return. Highly recommended and plenty of parking in front.

April. She is the very best stylist. I am so picky with my hair. Exceptional colorest. Then cut…read moreand blow dry Wala! April's Magic worked

Absolutely love this place! All the girls are super friendly and kind every time you come in. I…read morepersonally see Tina, and she does an amazing job. I moved here from Colorado last year, and she cane highly reviewed from my grandma, my aunt, and my cousin so I thought I would give her a try. And let me state that I trust no one with my hair, exempt for Tina. She does amazing fashion colours on me and my cut is always just how I wanted it. I've never walked away with screwy bangs or funny layers. And I've never seen a guest walk away from any other stylist looking anything less than pleased.

I had a facial with Kayleigh.Esthetics and it was lovely! She quietly would say when something was…read moregoing on my face that was cold or might catch someone off guard but left me alone enough so that I could relax. In fact, during some of the service, I fell asleep! I feel like that's a compliment in itself! She was super welcoming and kind and went through a questionnaire before starting. My skin felt great walking out. I'd go back for sure! Great little setting in an established salon.

***Review is for facials by Kayleigh…read more Mixed feelings about Mixed Elements. I visited Mixed Elements because I saw a deal for a facial that included O2 and LED. It sounded exciting. Located off Rt 3 in the same plaza as Lash Moi and Namaste Indian restaurant. Booking an appointment was pretty straightforward, and I felt fortunate to find availability this week. What was good? Plenty of parking and a cute storefront (jewelry, hand masks, bags, etc. Gave a sort of co-op feeling as there is also a hairdresser on site. Areas for improvement: Talk to the client, explain what will be involved in the facial, and advise them at every step. For example, when I put on a mask, you might feel some tingling. Probably the worst thing was this was a "dry facial". I inquired about this at the end, and she said she "wet her fingers and used a warm towel because she was concerned about my lashes." This was substandard service at best. There was mask residue on my neck and in my hairline. No lip balm at the conclusion of the service. Did not mention after-care instructions, whether sunscreen was applied, no lip balm or hand massage. Not sure if it is because she is untrained, unfamiliar with other skin types, or didn't care. I will not be returning.

Joanna is an amazing stylist. Always a great cut and excellent service! I highly recommend!read more

The lady that answered the phone was rude so I didn't even end up coming in. I got a text offer for…read more50% if I come in next day so I called and asked if there was any shot they could apply it for today because my schedule is booked tomorrow. The receptionist asked "what does the text say" and I said tomorrow and she said "then you'd have to come in tomorrow". Like girl... sorry for asking a question... Divine intervention to prevent me from getting my hair botched at Hair Cuttery I guess.