Very disappointed with the lack of customer service and professionalism at this salon. The way I…read morewas treated was rude and disrespectful, and I expected much better from a business that values its clients. Unfortunately, I cannot recommend this salon.

Color and haircut by Oksana best I've ever had. Left happy and confident. Great vibes too, friendly…read morestaff and nice atmosphere

I have left negative reviews in past re Kay. She has been kind enough to make some accomodations…read morefor my daughter and I truly appreciate it.

Unfortunately, I did not end up receiving any services from this salon…read more I showed up 5 minutes before my appointment and was told that there were two clients ahead of me. 15 minutes later, she finished with the first client and then told me she would put some color on her next client and then cut my hair. Had I waited until she was ready, I would've finally sat in the chair 20-30 minutes after my appointment was supposed to start. However, I never got to her chair. As soon as she started her 2nd client, she and her client began to talk about something completely inappropriate and the owner made comments that have no business being said around clients, particularly a new client she had never met. I was so shocked at what I was hearing, I told her I would be leaving and went to another salon. I have no doubt that Kay is a fantastic hairdresser, but between having to wait upwards of a half an hour for my appointment and having to sit and listen to inappropriate comments from her, I am unwilling to give her my business.

I've been visiting Amber for over 11 years. My hair has always been looking beautiful but more…read moreimportantly healthy. She is super artistic when it comes to combine different layers of colors or doing the latest on my hair. She has also done the keratin and Botox treatment on my super curly frizzy hair and every time comes out silky and healthy. Also, Amber is super professional, conversationalist, kind, and friendly which is a plus. The last thing that you want is a hairstylist that won't talk or find an interest topic to discuss with their clients.

Amber has been doing my hair and a few people in my family's hair as well, for several years now…read more Definitely recommend her!

Couldn't be happier with my new hair! I saw the results of previous customers and noticed how soft…read moreshiny and healthy everyone's new cuts looked. I'm so glad I can here all the way from Greenbelt- totally worth it! Not to mention, Step has the most engaging and amazing personality of any hairdresser I have ever been too! Feel like I've known her all my life! Not only could she not have been nicer, she was totally honest about my questions and gave me the perfect cut! I love it! But of course I forgot to take before and after pics! Too busy chatting! As long as I'm in Maryland, I'll never go anywhere else- I definitely recommend her! 10 stars!

I love Stephanie. I have been coming to see her for four years, since before she started her own…read moreplace. When she left her previous salon I followed her because she is awesome. Here are just a few of the reasons: -- Super well organized and professional: She tracks all the treatments and changes we make to my hair. Her calendar is always up to date. And she always sends me nice reminders prior to an appointment. -- Her "bedside manner" is the best. She is very easy to chat with, but she is also really great at companionable quiet if that's what the client prefers. -- Her Salon is small but comfortable and perfectly stocked with everything we need.

Natalie has a sixth sense for how a person's hair is going to behave and cuts your hair so that…read moreeven long after the styling she did for you on your visit (which looks SO nice) washes out, you will be left with hair that looks great, even without product or styling. She can conquer those cowlicks and fix the flips ( you know, when one side naturally flips out and the other side wants to flip under). When I need my hair done, there is only one person I go to - Lush Locks is my go to!

I got a Brazilian Blowout treatment with Natalie over a month ago, and my hair is still looking…read moreamazing! She also has reasonable prices, which I appreciate! I am excited to go back to get another Brazilian Blowout with her once this one wears off!

You have to book with Becca. She is the absolute best. She takes great care of your hair and…read morerecommends products that will bring out the best benefits for your hair. She is so sweet and accommodating. The salon is clean and has a warm feeling.

Went in to get a haircut with bangs and layers. Left with uneven bangs went back 3 times to fix it…read moreand the third time Cindy chopped off my hair and called them bangs. I asked for a refund from the manager which she refused to give unless I went in for the forth time. Ruined my hair.

April. She is the very best stylist. I am so picky with my hair. Exceptional colorest. Then cut…read moreand blow dry Wala! April's Magic worked

Absolutely love this place! All the girls are super friendly and kind every time you come in. I…read morepersonally see Tina, and she does an amazing job. I moved here from Colorado last year, and she cane highly reviewed from my grandma, my aunt, and my cousin so I thought I would give her a try. And let me state that I trust no one with my hair, exempt for Tina. She does amazing fashion colours on me and my cut is always just how I wanted it. I've never walked away with screwy bangs or funny layers. And I've never seen a guest walk away from any other stylist looking anything less than pleased.

***Review is for facials by Kayleigh…read more Mixed feelings about Mixed Elements. I visited Mixed Elements because I saw a deal for a facial that included O2 and LED. It sounded exciting. Located off Rt 3 in the same plaza as Lash Moi and Namaste Indian restaurant. Booking an appointment was pretty straightforward, and I felt fortunate to find availability this week. What was good? Plenty of parking and a cute storefront (jewelry, hand masks, bags, etc. Gave a sort of co-op feeling as there is also a hairdresser on site. Areas for improvement: Talk to the client, explain what will be involved in the facial, and advise them at every step. For example, when I put on a mask, you might feel some tingling. Probably the worst thing was this was a "dry facial". I inquired about this at the end, and she said she "wet her fingers and used a warm towel because she was concerned about my lashes." This was substandard service at best. There was mask residue on my neck and in my hairline. No lip balm at the conclusion of the service. Did not mention after-care instructions, whether sunscreen was applied, no lip balm or hand massage. Not sure if it is because she is untrained, unfamiliar with other skin types, or didn't care. I will not be returning.

My original review is below but the owner commented to say that she is disappointed because they…read moretried multiple times to work out the price difference. That is true but my concern was when the price you're quoting me is different from the price I'm seeing on Groupon (which your company signed up for and you verbally said you would honor) and your daughter's resolution is to "just give her the price and tell her to get the fu*k out" when no one at any point disrespected you or your staff....that is trashy and rude. The fact that you have no issue with your daughter's actions because you honored the price you said you would honor to begin with speaks volumes. Good luck to you too and I hope your daughter's rudeness does not cause the downfall of everything you worked hard for. Let me start with saying Drew did an excellent job. 10 stars out of 5 for my hair. My hair looked great. She was gentle and made sure I was comfortable. The front desk young lady was very welcoming and sweet too. The one star comes in for the owner's daughter and her disgusting attitude. I found the salon on Groupon and decided to check it out because my normal stylist is now 4 hours away. I called and asked if instead of buying the Groupon they would honor the price listed on Groupon. Picture should be included ($109 with an additional discount bringing it to $87). They agreed. I go to pay and they're saying it's $109. I explained to them the price difference and asked should I just get the Groupon since it's ringing up as $87 and they're charging me $109. To which the owner's daughter says "JUST CHARGE HER THE $89 and TELL HER TO GET THE FUCK OUT." To which I stated that was rude and handed the phone back to their front desk girl. The front desk girl realized something rude was said and apologized profusely. To reiterate I was calm, kind and professional the entire time. I was simply trying to understand why the price listed wasn't being honored when they said they would. The owner's daughter decided to cuss at me for trying to understand. A little teen who was simply trying to do her job was put in an uncomfortable position where she felt like she had to apologize for a grown adult (I assume) not having common decency and a level of respect that you would expect from people running a business. Even though my hair turned out nice I do not recommend supporting this business at all.