I wish there were 10 stars. I first used Sullivan & Son 20 years ago, then six years ago and…read more yesterday, April 16th. Their years in this business has only gotten better from idea to completion. Now the entire house has been done by them and I couldn't be happier. Brendan sold me the right flooring to complement my other coverings and George, the installer, was phenomenal and worked by himself. Can't say enough about this business.

Based on web reviews, we trusted Sullivan & Son to guide us in replacing a damaged carpet section…read moreto match the existing carpet. However, the $800 estimate became a quote for a $3000 luxury brand carpet (Masland) that, when installed, was two sample-swatches lighter than the swatch from which we ordered; color varied from one part of the carpet to another depending on lighting; and it shows footprints when walked on. See photo. A color variance claim was denied by the manufacturer, based on comparing their roll to a scrap of the carpet they sent us rather than comparing to the swatch provided before ordering. None of these possible complications were explained to us in advance. The installation was excellent, though.

Very down to earth with a creative artistic flair. The staffs are very accommodating and made my…read morehusband and I feel right at home. The process was overwhelming but Annamarie walked us through it all. I am quite sure our decision to use AAI to purchase our flooring was just and I believe we also made new friends. Thank you Annamarie Always G & E

Beautiful showroom! I was amazed on how she was able to give me such an expensive looks without…read morebreaking my budget! I kept ending up disappointed when I attempted to go to a different store because everything I loved was the most expensive product. I was shocked with what she was able to design for me and it came in under budget! Will absolutely be back for her artist eye for the rest of my home!

Tony and his team did a great job with laying down carpets for our home. give them 5 stars and i…read morewould definitely use them again. great service and good value.

Great from start to finished. The staff arrived to my home with an appraisal that was both…read moreaffordable as well as provided great suggestions on the color schemes. I moved to West Haven during the height of COVID and was unsure as to where I could go to find a reputable place. I was totally leaving this to fate. Tony and the other owner were processional, prompt and very helpful. I would highly recommend them for their services. I am looking forward to using them to carpet my stairs as well as address issues with my hard wood floors. Thanks again!!! Judith Amir West Haven

Had a recliner, a chair with ottoman and a couch needing cleaning after a move. Peter answered…read morepromptly with a very reasonable quote, he arrived on time, was polite and quiet as possible, and was done in less than 2 hours. Results were fantastic, highly recommended!

Excellent work by Peter! He was responsive, friendly, quoted a fair price, and completed the work…read morein less than an hour. My couch looks SO much better. Highly recommend.

We purchased a condo and before we moved in we hired Carpet and Tile by the Mile to paint the…read moreentire place, install new countertops and backsplash in the kitchen, put down new floors and paint the existing cabinets. All of it came out very nice. John was on site every day to not only do the paintwork but also supervise the installation of the floors. A few unexpected challenges came up (as they do in any project) and the communication from Denise was excellent. I would recommend and use again.

Transformed our bathroom to a showpiece. The Tile is…read morebeautiful & the installation Flawless. One stop shopping they orchestrated everything from demolition to paint Thank You Again Denise

We needed wall-to-wall carpet for our son's irregularly shaped playroom and are so thrilled with…read morethe service we received from Creative Carpeting. We started the process a bit overwhelmed in trying to chose the right product but Chris knew exactly what type of high-performance carpet would work best for our needs and his recommendations were right on point. We needed something durable that would withstand children and pets and are so happy with the result! Highly recommend!

Chris and his team were fast, professional, reasonably priced, and absolutely on the mark in every…read moreway! After a fire in the kitchen of our condo, we needed to replace the burned vinyl flooring. We decided while we were having the work done anyway, we'd replace the carpeting throughout the rest of the condo with wood laminate. After waiting for several weeks for the rest of the kitchen cabinets and appliances, we were very pleasantly surprised with how quickly the flooring was installed. Not a single detail was overlooked including the deep recesses of the closets and the trim around the hot water heater pan in the utility room! When they were finished, there was no trace that anyone had been doing any flooring work in the condo...except of course for the beautiful floor! Great job!

"Gimme three steps, gimme three steps, mister Gimme three…read moresteps towards the door?" (Lynyrd Skynyrd) After we had our hardwood floors and steps sanded and refinished, we decided to pretty up those steps with a carpet runner, which explains why we visited Galaxy Discount Carpet Store today. That decision ended up being a FIVE STAR experience. Their two floor showroom is just incredible! Sample boards, rolls stacked on the floor in rows, area rugs hanging from the ceiling, gorgeous stuff everywhere. We met with Charlie and explained to him what we were looking for. He said that staircase runners can either be pre-manufactured in big rolls, or custom cut from carpeting meant for rooms. We knew we wanted a runner in some shade of gray to complement our wall color, and decided on a carpet runner to be cut from a big grayish roll and then finished with black binding along the edges, to complement the black stair rail and contrast with the white stair risers. It was installed 72 hours later, and that was pretty amazing in it's own right. Communication with Galaxy was great. Charlie was a dream to work with, the installers called us the day before install to confirm the date and time window, and the van with two workers arrived as scheduled mid-afternoon and did a neat professional job on the install. Charlie's price was $140 less than one we had from a flooring company out in our neck of the woods, and the carpet quality was better at Galaxy. Everything went well, and the stairs look great!

Jose helped me from the moment I walked in the door to selecting the right carpet, setting up an…read moreinperson visit for measurements and seeing Alejandro through the process of install. We are satisfied customers! They are now starting the process to come to my home for flooring and carpeting in my home. Thank you Pastor Suzanne

Great service and live my carpeting. Should have done it sooner. What a difference in my living…read morespace.

We worked with Janine at Floor Decor for new luxury vinyl flooring in our kitchen and mudroom, a…read morenew carpet for our basement stairs, and a runner for our bedroom stairs. The service we received from Janine and Michael was outstanding. Janine was available and responsive for any of my questions. Michael came out to look at the stair noses and took the scrap pieces of carpet and bound them for us. They also upgraded the vent in our flooring to match the new floors. Their customer service was really outmatched- there's a huge value in being able to call or email and get a real person who can help you. I definitely recommend floor decor !

Walked in looking for assistance with my tile shower and i walked out with complete confidence…read moreafter working with Nickie. I look forward to working with Nickie again on future projects, her knowledge was exceptional and customer service was by far one of my best experiences.

Writing this as a courtesy posting for my mother, who had the absolute worst experience here and…read morewould not recommend it to anyone. She first walked in to Amore Carpet and Flooring on Thursday, October 22nd to request a flooring consultation. When my mother walked in (she is deaf by the way), the salespeople approached her, but continuously ignored her for other patrons. My mother ended up waiting for 45 minutes to be ignored by the salespeople who thought that other hearing clients were more important than her, as she was there well before any of the other patrons (I am appalled by this). She thought it was a fluke (maybe the other patrons had appointments), and made an appointment for Tuesday, October 27th at 11AM. She confirmed with the salespeople that she had the 11AM slot, and was assured that she would be well taken care of. An Amore representative met her at the location she needed flooring to collect measurements. Afterwards, he took her back to the main office (which was very close) to talk about pricing. When they entered the store, the representative left my mother on the side yet again for another client that just walked into the store. May I remind you that my mother had an appointment, and she was being ignored again. The representative continuously got up and attended to other clients, telling my mother 'one second'. My mother got very upset, and mentioned to the representative that this was the second time this was happening, and she had an appointment and should have been the priority of the meeting. To her dismay, the representative got up yet again to attend to another client five minutes later. My mother waited for another 45 minutes, and was never attended to. This shows an absolute disrespect for any clients, especially my mother who is deaf and is a customer that deserves the same amount of attention as any other client. If you are looking for a flooring and carpet company that has any respect for customers with any sort of disability, this is NOT your place. My mother ended up walking out after being ignored on TWO different occasions. DO NOT COME HERE.