Don't believe the delivery and installation timelines given to you at the showroom - especially on…read morethe countertops. There is a disconnect between the designer/salesperson - installer - countertop group. You will have to stay on top of all of them and customer service on the phone is lacking. That said, our installer - Ray the Kitchen Expert - was great.

NEVER AGAIN. Think you're ordering a white kitchen? Think again! All of the white cabinets have a…read moregrey border that's meant to act as a "shadow." Well rather than acting as a "shadow," it looks absolutely crazy. Picture an old ratty car that has one door different than the other. This grey edging creates distinct grey lines throughout the cabinets and is very clearly visible when any door/drawer is opened. Needless to say, my order was refused upon delivery. I would never spend $10k on a kitchen I was unhappy with. The customer service as Wren is nothing to brag about either. They're friendly and accommodating until the moment you put your deposit down. Once they lock you in, all bedside manner goes out the window. It is constant back and forth with changes, delays with a "compliance team", MULTIPLE measurements taken because they were wrong the first time. Then trying to talk to a decent human being about this grey edging as been a nightmare. I would never recommend for anyone to use Wren Kitchens in ANY capacity and will never be taking my business back to them. This was truly a disappointment.

Highly recommend Eastern Glass & Shower door. The crew was very professional and they were very…read moremeticulous with their work. They outcome was exactly what I expected

Very disappointed in the service. They installed a shower door that literally had water streaming…read moreout the bottom of the door that was installed. Was told by the owner that was a "common problem ". Had them come out 5 times to rectify the problem, threw the plumber that had done the work under the bus and said nothing they could do. Have since learned others customers have had the same unresolved issues. Go anywhere else for a shower door.

Went to them for pricing on kitchen remodel. Met with Steve for one hour to review cabinets and our…read morecurrent layout. Email Steve pictures of current kitchen when I got home and received a thank you from Steve. He was going to get back to us within 10 days with a new design and pricing on the cabinets we liked. Six weeks have passed and no word from them. Cannot think of using this company for a 50K remodel with this type of service.

One day transformation on my bathroom. I was impressed that they put down paper over my carpets to…read morewalk on... when work was completed it was cleaned up and vacuumed... love my new bathroom!!

Everything!!!! Staff was excellent and very patient with our selection. Bath came out great!read more

Negligent, sloppy, disrespectful, and generally awful business. Disregard any positive review…read morebecause at their core, J&C Kitchen & Bath simply does not care. If you want the job done right, go somewhere...anywhere...else. While ruining your home, they'll also smoke inside your house (that actually happened, in my condo unit!) and leave doors open for pets to go out, but that is just the tip of the iceberg. I was recommended J&C by my GC to remodel both my kitchen and bathroom (although their first line of defense when I confronted them about their shoddy work was to say they had no record of working with me....lol). Less than a year after they remodeled my bathroom, I had to have it COMPLETELY REDONE. They did NOT WATERPROOF the shower, and used what my new contractor said was some of the most negligent, blatantly lazy "techniques" they had ever seen to do the first job. While J&C was working here, I constantly raised concerns about things, to which they would tell me, for some reason or another, that my request or concern was a non-issue, OR I was given a reason for why it couldn't be done (for example, them not wanting to carry something up the stairs). My favorite example is when I raised the concern about the fact that the tub they installed was not level, and they told me the bouncing and cracking noise it made was "normal and my floor is bad." (it's not). They absolutely took advantage of me not knowing technical standards like waterproofing the shower to take the most insane shortcuts. See photos of the unwaterproofed wall that they just tiled over (sloppily), and the subsequent leak and mold forming from their "work". My new contractor I hired to fix the bathroom said what he saw when he came in, and even moreso when he demoed the bathroom, was some of the most blatantly negligent construction work he had ever seen to date. I had to have Cash come back a couple times to fix cosmetic sloppiness....grout left covering floor tile, disgusting globs of lord knows what on my shower edges, chipped cabinets, shoddy crown molding, random gaps in the kitchen......but nothing could have prepared me for what lurked underneath the equally as off-putting surface in the form of a leaking shower that was negligently constructed. I just had to re-do the entire bathroom, J&C will cop to NONE of this. I reached out to give them the option to fix this behind the scenes before I posted a review and reported them but they simply started ignoring my emails. Run far away. Please do not trust these people with your home.

They were very nice to work with in the beginning. They were hired to demo our existing cabinets…read moreand install new ones we purchased from them. When it came time for the demo their assistant refused to wear a mask. We explained that one of our kids just had surgery and we are being cautious to make sure he doesn't get another infection. We asked if he was immunized and they said yes but when we asked to see the card, they said he has a medical exemption. We tried to compromise and asked them to go to Walgreens and get the quick over the covid test so at least we know he's not positive but they said they could not force him to do so. They left the cabinets in our garage and left saying oh well it was covids fault. We've called a few contractors as they've left us in a very difficult position and would t have gone with them if they were up front about their position and they were all dumbstruck that they didn't fulfill their agreement because of a paper mask and suggested contacting the contractors board. I guess my warning to others would be to beware as they seem amenable in the beginning before services are paid for.

I had DNA Kitchens gut renovate both my kitchen and bathroom in my Brooklyn apartment, and I'm so…read morehappy with the result! It's kinda hard to describe my style, but I really enjoyed working with Ady (designer) along the way. She worked with me meticulously until everything was perfect, even when we had to change the designs halfway through (they couldn't tear down a wall that had some heating pipes). I'll post some pictures after I clean up all the dust and do a little organizing!

It's still in progress... so I will update this review. So far, it's been 5 months and nothing is…read morefinalized!! Why?? I wish I knew this before I paid the deposit to commit. This was totally not what I expected!! They do have nice kitchen fabrication but not much for the bathroom. I hope they are little more easy to communicate and quicker to response. I will update with picture and more details when it's done.

One star is one too many. Made credit card purchase of a pedestal gas grill from their website in…read moreAugust 2025.. no grill. No delivery, no refund, no customer service, no return call or email. Plain and simple, they took the money and disappeared. SR Seattle, WA

Is this company still in business or has it gone under?…read more Their webpage is gone/404 not found. Calling and emailing get no response. We ordered and paid for a Boos butcher block cart over a month ago, but we can't get any updates at all. Now we are left wondering if we will ever see our order or the money we paid for it again.

These guys are great if you need to make a DIY repair. They will assist and guide you through most…read moreof your questions. Reasonable prices, very knowledgeable. Go here instead of Home Depot for your plumbing parts, you'll be glad you did.

Incredibly helpful staff! Couldn't find the part I needed at Lowes and HD, another plumbing supply…read morestore nearby wouldn't even take a minute to listen but the staff here helped me over the phone and took the time to ensure I was getting the correct part. Will definitely return!

I already wrote a negative review but here we are..still dealing with the company with no ethics…read more The company asked that we take down our negative review because it affects their pay. I told them if we can get our counters with no issues and our missing item delivered with no issues I would consider it. But weeks later, we still have no counters because they cannot figure out how to measure for our countertops. It's not a complicated kitchen. Also we were supposed to have a delivery today for missing parts and nobody ever showed up. So I had to call to find out where they were because I waited around all morning and I was told that the truck is delayed and it's going to be a few more hours. Nobody ever called to tell us this... so again it all comes down to the fact that this company has zero accountability. Still do not recommend. Edited again to add: they did not deliver in the delivery window and did not bother to call. When I called them they say "oh we called your husband and told him" -- that was a lie. Finally received the missing parts that I waited around all day for and guess what?? ITS. NOT. CORRECT. Zero respect for their customers time, zero respect for the significant amount of money that we paid in full for, and still zero accountability.

We are thrilled with our new kitchen cabinets from Express Kitchens…read more Everyone was truly wonderful to work with and our kitchen is beautiful. We could not be happier.

Came to Bath Planet to get my shower remodeled and was exceptionally impressed with the work…read more Service was amazing; Dylan was very communicative, helpful, and I would 100% recommend getting any bath work you need done by them. :)

We hired Bath Planet of CT for a bathroom remodel. For $25k (for a small bathroom 5.5' x 7.5') we…read moregot nothing but disaster. I should have put a stop to it all during demo when they ruined every wall surrounding and the ceiling below (all of which were brand new due to water damage). But it they promised to fix it. The company has a license but the crews do not. There are no qualified plumbers yet they mess around with plumbing. And they destroyed it. They stuck an unsealed flange repair kit into our sewage pipe (that they bent when cutting!). Our home has smelled like sewage and the company refused to take onus and repair. They refused to put me in contact with the business owner after asking many, many times. After going back and forth for months, we finally had to hire a plumber and he unearthed the disaster underneath the toilet. Next are the walls and ceiling, on OUR dime?! Bath Planet of CT will ruin your home and not take any accountability or make any effort to make right what they have broken. I was so excited for a new bathroom. But I would take the 1940 original over the awful ordeal and money grab we have been put through any day.