Creative had previously done our bathroom vanity. We were able to work with Greg on the redesign of…read moreour kitchen which was a total rehab. A good selection of cabinetry and countertop materials for what we needed. One of the advantages of working with this company is they provide an all in price which includes design, fabrication, demolition, electric and plumbing work, drywall, installations of cabinets and all appliances as well as paint. They coordinate everything. Agreed on a schedule and they kept it. No issues with "extra" work coming up during construction either. They are very interested in customer satisfaction. There were some crossed signals on communication but we were flexible so no big deal. Recommend them for kitchen bath work large or small.

TL;DR - Just don't do it. Especially if you are having them install countertops. The lack of…read morecommunication is infuriating during a process that many aren't familiar with. They don't answer (phone calls, texts, emails - you can't leave a VM for either Howard or Jose) and I had 2 no-shows during this arduous process. Well you have called me 2xs and texted me 2xs asking for my review...here you go. I went to the showroom to look and discuss countertops on February 18th, met Howard gave him my measurements of my kitchen, told them we wanted a waterfall. Not once did he mention my island was too large and told me we would need 2 slabs. He did mention my upper cabinets were high, but that during template they would double check (I told him, yeah the design has our upper cabinets higher than standard due to having vaulted ceilings in our home). He recommend I check out Nash Stone (loved them and their selection. Gabby was super responsive, Nash has great customer service!) I picked out 3 stones and by February 25th (a week later) emailed Howard with pictures and asked for price quotes...AND AGAIN GAVE ALL MY MEASUREMENTS + plus the measurements for A WATERFALL. Still did not mention my island is too large. Had to stay on top of him into March but did get a price quote to which I was told I needed to send in the check to hold the stone. When I sent the check in March, Howard just ghosts all calls or texts until early April. By then the stone I wanted was gone, so I had to run back to Nash and picked out a new stone on April 1st. He wakes up April 5th and tells me April 10th they will come to template. They never show. I was told they forgot my house and finished for the day, cool. So they show up to template on April 11th (take my sink at this time too- we will come back to this) and this is when I am now told my island is way too large. Can't accommodate an a waterfall edge, would need a seam for the stone and they recommend taking out 2 cabinets out of island. I emailed Howard that night, and he never ends up getting back to me. In fact, no one will answer me. Can't leave a voicemail his inbox is full. My husband ends up calling...using a different number and wow would you guess who picks up...Howard. He then pushes us off to work with a different designer, Jose. Real nice and super professional move (*I'm being sarcastic here). Jose does come to our house, and explains that we will need to take out the 2 cabinets. Which honestly is just so frustrating to get to this point and learn this. He also mentions several ways he would have designed our kitchen differently, cool super helpful. My contractor comes back rips out the 2 cabinets (goodbye $1000) they come re-template. Now we are well into the middle of May, we get a call on Sunday 5/21 to set up for install saying it will be Tuesday 5/23 and Wednesday 5/24. MONDAY NIGHT AT 6PM, night before install, Jose is rapidly calling us to tell us, our sink is too large. The sink they have had SINCE APRIL 11TH. He is trying to push us to buy a sink off of them, by some luck my husband finds a new sink in the "correct" size (we wanted a workstation sink) and since they have had this sink since April 11th, I now cannot return the sink (goodbye $614.81). They come and do the backsplash that Tuesday 5/24 and then DO NOT SHOW (no phone call, no text nothing, which I took off of work to be there) on Wednesday. You would think they would of said something that Tuesday that they wouldn't be there, or ask for the new sink? I call 4pm on Wednesday the main phone number asking why no one has come and the woman does not have an answer but tells me they need the new sink delivered by 5pm to either Selden or East Northport location. The lack of communication, professionalism, and customer service is a COMPLETE JOKE with this company. I guess if you are not having a full kitchen design you are not a worthy of their time. Thank you for adding an additional 3 months + wasting $1,600 to my renovation that did not need to be. I will not be recommending this company, ever.

We are beyond impressed with JCS Marble & Granite! When we realized our new cooktop wouldn't fit,…read morewe needed the granite cut to make it work. Tony and George came out the very next morning--on a Sunday, no less--and not only widened the opening but also repaired chips around our sink and sealed the countertop. Now it looks brand new! They took their time, carefully hung plastic to keep our kitchen clean, and did an outstanding job. We highly recommend them!

This is the second time we have used JCS Marble & Granite for a renovation. The granite…read morecountertops are beautiful. They are wonderful to work with and the installation was perfect. Fairly priced. We highly recommend JCS for your build/renovation.

They were great from the beginning through installation. Margaret was wonderful to work with and…read morethe price was better than other places too.

Highly recommended!!! Great choices, very reasonable and competitive pricing. The staff are…read moreexceptional, from the office to delivery & installation! You will not be disappointed.

Josh the sales rep. is a great guy. They installers put a whole in my wall, damage 2 titles in the…read morebathroom that was just replaced and had to come back and redo the countertop in the laundry. I do have both countertops finally and they look great. The install was poor!!!

Josh and Barbara are wonderful to deal with. Third purchase from them five stars all the way.read more

WoW. So Lou did get back to me finally and told me to contact the manufacturer and work it out with…read morethem. He is now accusing me of cracking my own brand new countertop. Says I sat on it or hit it with a hammer. I strongly suggest to NOT use this company. They do not help you if anything goes wrong.

They installed a quartz countertop for my family and were not only fairly priced but did amazing…read morework!

Scott did an amazing job custom designing our kitchen. Came highly recommended from our general…read morecontractor. Attentive, timely, high quality and his team of installers were friendly, and offered great advice. Project end to end ran on time with little fuss. Highly recommend Modern Cabinets.

My wife and I decided to redo our kitchen and a builder friend of mine said "You have got to get…read moreyour cabinets from Modern Cabinets in Bristol." This was some of the best advice I have ever been given. This company is totally professional, no detail is ever overlooked, incredible cabinets, terrific installers, boss was at our house to oversee installation. If you need cabinets, this is the place for you. Bob Moran Simsbury, CT

HORRIBLE, HORRIBLE, HORRIBLE, IRRESPONSIBLE POOR customer…read moreservice. They do not follow up. They lie they would contact you and send someone to do the job, but nothing happens. No call, no follow up. More than once. Finally, they yell at you and hang up on you. Multiple people. STAY AWAY!!!!

We purchased quartz countertop from them, Marianna is excellent…read morecourteous, understanding, great and knows her stuff. The install was quick and easy ordered, template, and install in a weeks time. Would use again!