Came in and replaced my shower valve, were very clean and did a great job. I'd go back again if I…read morehave the need in the future!

Scheduled an in-home appointment (they confirmed) to see how much a water softener would cost and…read morethey didn't show up or reach out to say they wouldn't make it. Still haven't heard from them. Frustrated considering we planned our workday around their midday visit. No idea on actual quality of work, but poor customer service given this experience.

Same day install for $1000 dollars cheaper than the other company I got a quote from!read more

From the owner: Professional installation and timely scheduling for water heating systems, alongside water quality…read moreproducts, all under one roof. Call the Doctor!

Terrible customer service right from the owner himself. My house was left a mess from a water…read moresoftener install. Salt a resin beads all over my floor. Floor was wet for 12 hours after install. He never once said sorry or apologized to me. I had to go through multiple numbers to get ahold of someone that would actually come back and finish the job. Kevin was nice and cleaned up the other guys mess. After reading some of these other reviews I'm not sure how they stay in business. Highly recommend looking somewhere else for your plumbing needs! Maybe now that I leave a review I will receive an apology from the owner but not getting my hopes up!

This place was dispatched through my home warranty company because my water heater failed. My wife…read moreput in the service call. I tried replacing the thermocouple due to the fact that the pilot light would go out. In some cases, not relight at all. My wife relayed this information to the "technician." The guy arrives and goes and relights the pilot. He then called it good and left. My wife informed him that I had replaced the thermocouple, and he said something along the lines of " well, that must've fixed it." He then said that if there's any further issues, to call them back. Obviously, that didn't work because the pilot light went out again. My wife tried calling them, and no answer. She left a message, to which there was no response. I ended up going to Menards and getting a thermostat/ gas valve and installed it. That did the trick. My wife called the home warranty company, and we were given a refund for the service call. I recommend using another plumbing company, as these guys are a joke.

My original review was many years ago, when DJS was a small independent operation, they have since…read morecome under new ownership and I'm not a big fan. They don't sell parts anymore, and every little thing they do is another fee. They don't really repair stuff anymore and instead try to sell you expensive new things.

this is not the DJ's who installed my furnace with care. I called for service and was told the…read moreDean's is now "partnering with DJ's. This is a terrible mega business with call centers from out of the country now that "the left hand does not know what the right hand is doing" in my brief experience. I am going somewhere else!

He was prompt, efficient and knowledgeable. He also cleaned…read moreup nicely. He also pointed out important issues I need to address

Very high quotes to repair pr replace faucet…read more Will pass. Secure new faucet and circle job as replacement instead.

I had an electrical problem and needed someone to come out immediately. I called Randy's electric…read moreand plumbing and they sent someone out right away. The guy they sent took care of my electrical issue and I was glad he came out. It was a bit expensive but a needed repair.

I thought I needed service but it turned out to be a simple fix. Only changed me the trip fee.read more

So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

A week ago we were having issues with our furnace shutting off. It turned out to be a serious…read moresafety hazard that was leaking carbon monoxide into our house. The team at Metro Heating and Cooling was able to bring someone over to diagnose the issue, then bring a team over and complete the install of a new furnace within one day, working until after 7 pm because they said they were not going to leave us without heat for a night. We are extremely grateful to their team and will definitely be going back to them for any future work we need!