I needed to get some paperwork notarized and I had a hard time finding…read morethis place as I was searching on the web. I am so glad I kept looking because not only are their prices very reasonable the staff is so nice and friendly. They took their time and were so helpful. It is really cute store and they have a lot of cute merchandise besides all the other services they have. I highly recommend this store!

Extremely friendly place, unlike UPS stores in Post Falls. Very helpful crew. Great place to do…read morebusiness

This place is legit!…read more I get my mail here! So easy! Have a key fob and even can use blue tooth app to get in after hours. Love that it's inside super 1. Now I don't have to go to the post office. I hate that place. Getting in and out of the parking lot at the post office is an ordeal! I'm in and out here ! It's a real street address so it's better than a PO Box! I get colored pictures of my mail so I don't have to waste my time going in to check. I even get a discount on my fed ex shipping! Best part , the guys at the counter give Me and my kids get free icecream vouchers every time we go in! The people that work here at super cool and on top of it! HIGHLY Recommend!!!

The Mailbox Club was extremely helpful in all aspects. In particular, their service is what stood…read moreout in my mind. I lived in CDA for about a year and in my time here, I was lucky to find the Mailbox Club before I left. It's conveniently located inside Super 1 and the process is quick and easy. The post office is always dreadful to think about going to, but having this alternative is a breath of fresh air. Josh, Levi, Kyle, and Alex are the gentlemen that have helped me and my husband various different times, and each time, I walk away with a 10/10 experience. I wish this was more prevalent where I'm at now because it's such a shame to not be able to get service as great as theirs anywhere else I've been to. Thank you Mailbox Club!

Thee Sweetest Folks on Earth! I appreciate their diligence sending emails for each package, and…read morekind and smiling greetings every time we get in.

Went for TSA pre-check appointment. The two employees were super friendly and efficient. Quick and…read moreeasy!

Just like to Thank Mitch & Allison for have such a Great place to take care of all your Postal…read moreneeds! very clean and super friendly establishment!

I love this store! The owner was so sweet and helpful! I would go back and support her store any…read moreday. She did not have a Q reader, and we tried to do it via email. It didn't work, but she was determined! I highly recommend this store!

I've had a box with this UPS store for close to 15 years soley for packages. The post office would…read moreleave them at my mailbox, on a busy road half a mile from my house and they would occasionally go missing. Having them mailed to the post office itself meant waiting in long lines to collect them. This is a fast and safe alternative with friendly service at a reasonable cost.

Just look at all the other 1 star reviews. This place is the most unprofessional business I have…read moreever encountered. I Went to the UPS store to overnight some documents. The employee named Thomas was unwilling to accommodate my request of providing a pre paid return shipping envelope. Went on a spiel of how he has been scammed multiple times offering that service. I decided to take my business elsewhere. I packed up my documents and in the process I accidentally grabbed an envelope he was going to provide. Thomas decided to come out in the parking lot while I was in my truck getting ready to leave. He proceeded to yell at me and belittle me and threatened to call the police because I accidentally took the envelope. I gave him back the envelope. Thomas then hit the mirror of my truck. The mirror now has damage to the turn signal. Thomas demonstrated an inability to control his anger and made the conscious decision to cause damage to my truck. I have all of his behavior documented and recorded. Look at the attached still photos of him hitting my mirror. The owners of this business have demonstrated a repeated failure to accept responsibility for their actions. Numerous public complaints across platforms such as Google, Facebook, and Yelp describe similar issues involving aggressive conduct by the owners, Thomas and Robin. During my interaction with the business, Thomas made contact with the mirror of my truck, resulting in observable damage. Despite this, the owners declined to acknowledge responsibility or offer an apology. Instead, they disputed the incident and attempted to attribute fault to me. I find the lack of accountability, professionalism, and good-faith effort to address the matter concerning. Given the consistency of comparable complaints from other customers, this appears to reflect a broader pattern in how disputes are handled by this business. This statement is provided for the purpose of documenting my experience and informing others.

I've only come in here a few times but they have always been kind and helpful. Yesterday was even…read morebetter! The young man running things in the early afternoon was all by himself and there were multiple people to help. I thought I'd be waiting quite a while, but he got one person started on their info and proceeded to help three of us quickly while that was being done!! It would have been easy for him to just deal with one thing at a time, but he was friendly, hard working and super efficient. This is the kind of employee everyone dreams to have. Well done young man!!

i go to UPS all the time--usually it goes smoothly with great help. I went in today after a…read moremedical procedure. And that is significant because I did not take my purse- because of carrying the weight. so only took my credit card,phone and item to return. i usually request someone to help me type in the address of their store for a label. today when I asked they said 'no we dont do that anymore'. I was shocked. I asked them if this was a corporate decision or their decision. and the one helping me said 'Our decision" and then another employee walked behind me and said "we made a decision not to do that anymore" And I said. Well, I don't have my glasses. I can't even see my phone. I need your help. THE response. 'Well, maybe next time bring your glasses' ... really? Two of the others behind the counter are laughing and giggling with their little immature heads together like kids in grade school. So I looked at them and I said maybe when you're my age, you'll know it's not so funny.... at which they looked at each other and laughed more. I said something to the affect.. so 'telling Boomer jokes, make you laugh'...by now I am angry. Now I am trying to type- I typed the store email incorrectly so it did not go through. So the guy says to me, try typing and get the numbers right....REALLY?? I love doing this. I just thought I would stand here typing for entertainment. GOOD grief. I was in the store so long for what is normally a 2-3 minutes exercise for what 15 minutes?? Or longer. A very affective use of employee time. I had the entire line stalled while I tried squinted to read my phone and the sign. So after this delightful experience, I called the national complaint line. This is horrible customer service. And for what?? i never want to go back there again. Will figure something else out. Sigh.... AND the national complaint line says there is NO such rule. So there is that....

This is a wonderful local business that has so much to offer: copying, photo books from your…read morephotos, banners, Fed Ex & other shipping services and two Notaries! Prices are reasonable and very competitive. Nice people work here. This should appear much higher up in Yelp's listing but I suspect they aren't paying Yelp for the listing & they shouldn't need to pay Yelp for their placement to reflect their ratings by customers.

This business was an UPS Access Point UPS site so we had a package designated for delivery there…read more We had been receiving tracking e-mails and this morning received one that stated that our package was out for delivery to this business. We headed out to get it and received an e-mail stating the package was being returned to sender. We called this business and the male employee who answered the phone was extremely rude. He stated he sent it back as he had not ordered anything. He would not let us speak. He stated he received just a small pittance for providing this service. We called UPS and they stated that this business, as a UPS access Point should not have sent it back. A complaint has been filed with UPS as they can't re-direct package nor can the vendor. So the merchandise will be sent back to the sender.

I've always had a good experience here at the postal annex…read more They offer packing and shipping services and are authorized for FedEx, UPS, and USPS. They do have post office boxes for rent as well. As I said, I've always had a good experience here. Everyone who's helped me out has always been super helpful. The line always moves quickly in my experience. Never had any issues there. The parking lot isn't ideal because it is shared with both staples, Safeway, as well as all the other businesses in this little strip mall. But again, the service that you get at the postal annex itself I think is great. So definitely worth checking out. They also offer notary services.

I submitted 3 Pilsner beer glasses to be packed & shipped. I only received 1 undamaged. The other…read moretwo were shattered. Upon closer inspection, the packaging was horrible. No wonder they broke. Glad I bought insurance. If you're going to use this place, do the packaging yourself, or go elsewhere. The woman who helped me was as nice as can be, but 'nice' doesn't ensure a safe delivery.

Great service. Short wait time. Quality expertise on my request. Recommend this business.read more

Dropped off a package today, and everyone was friendly, professional, quick, and efficient. They…read moremade short work of the line!