Saskatoon Volkswagen

1.0 (4 reviews)

Auto Repair, Car Dealers, Auto Parts & Supplies

Closed • 8:30 am - 6:00 pm

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Saskatoon Volkswagen - Auto Repair Near Me - Saskatoon, Saskatchewan

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Kellen T.

3 years ago

*They will lie to you, and claim "after market parts aren't available yet, it'll take a 3 month wait for a new one" when googled there are magically after market starters... so he lied to me* My first time taking my car in for service it had also just been in an accident and needed some minor body work. I called and asked them if they have a body shop or if they have a preferred body shop and asked if they could get it fixed then as well. Was told no problem at all, we do that! When I took my car in "Pamela" scoffed when I asked her about the body work, and said "we don't do that!" She was then rude and acted like I was a moron. After this I had been driving to PA to Rally VW to get work done, because I felt Saskatoon VW didn't deserve my business. Until 2 weeks ago, my car was getting an EPC light and not starting. Then if it sat for 12+ hours it would be fine. I got stuck downtown after work at 12am one night. Started a day later and I drove it home. Then it died again while I was out shopping and wouldn't restart. I called VW roadside and they only tow to the nearest VW dealership. So it went in, $200 later they said "we couldn't find anything, bring it back when it does it again". It did it again the next day. This time they actually figured out what's wrong with it, or thought they did. At 4:30pm they called and said it was first a $852 starter part, but it was in stock and they'd have it done that day. Then when I asked how they'd change a starter in 30 mins, it was, "oh I guess it'll be tomorrow." Not even 5 mins later a call back, now it wasn't that part that they have in stock, it's a new starter. "It's too new (it's a 2019) so there aren't after market parts for it yet, and it'll take us 3 months to get it done". I then called Saskatoon Import Auto and they said they can get it done next month, maybe sooner if they get an opening. Save yourself the BS and straight up lying to you, go to Saskatoon Import Auto. I asked everyone I know that drives a VW and they refuse to go to Saskatoon VW as well. read more

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Ash M.

2 years ago

unprofessional and incompetent. provide misleading solutions and false commitment. they don't know how to take responsibility for the mistakes, deliberately (as the facts suggest) put me into a default and when a resolve was communicated it was a lie. they would not provide explantations or proof to money sent or even a loan when repeatedly asked. I was passed around and told one thing but that was proven to bs. looking at it all now, from the pressure, the rush and failure to provide clear and accurate execution of the paperwork plus unexpected or communication of costs and did not disclose truly anything upon signing and rushed me right outta there at the end of the day when I still had question. its to bad that this company owns pretty much all the dealerships in town, truly what a joke, pretending to be professionals when the turn over rate and reviews should say enough! client care and respect to the facts are the most simplest and bare minimum for any business . the core values and business model is clearly broken. read more

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Kim B.

12 years ago

this dealership that damaged her car and wouldn't take responsibility for the damage, As the service manager said she had a previous much smaller dent and would have to fix it first before they would fix their much bigger and noticeable dent According to their body shop manager to whom I talked to as that vehicle was in my name said her little dent had nothing to do with the one they did and their dent could be repaired no problem. But alas the service manager wouldn't do a damn thing. My daughter being the good nature person she is again went back to this dealer seeing they are the only VW dealer in Saskatoon to have warranty done on her vehicle was she was out of town. When she called to see if her car could be picked up they told her they didn't have it. So for two days she was dealing over the phone with the service dept trying to find where her car went. When someone she asked to go to the dealership to find out what the hell they did with her car, oops they found it. Move forward to a month ago My daughter purchased t a used 2014 GTI from this dealership. She was told it came with two sets of wheels, which they couldn't find the second set but would look for them. NO MANUAL which they said they would get to her and her vehicle had what looked like a bird shit stain on the center console that they would clean. They would hold on to the spec paper for the trade and would give it to her when they cleaned her vehicle,gave her the manual and wheels. Upon driving her car home she further inspected the wheels and tires to notice that the tires were two different makes and that the tires were very unsafe to drive her vehicle for any long distance in fear that they would not make it. She called them and their response to her was more or less oops sorry but they can not help her, plus the second set of wheels they can't find so she won't be getting them. Still NO manual has been given to her. She took her vehicle in for the scheduled cleaning, leaving it there all day only to be told they didn't have time to do it. Made a new appt which she forgot and made another one and delivered her car for the cleaning. When she went to pick it up the stain was still there. Now she has realized that she forgot to take out her music out of her car she traded in called them and was told it was sold. The least they could do was call the person who bought it and ask them if they could find and return them after-all they are sitting the disc player. I called the FUNN head office to complain about the service she received and had to leave a message with an owner. Guess what he has not called me and he works at the Hyundai dealership just down the road from VW. I will make sure all my family, friends and co-workers never buy a vehicle from the FUNN group. If this is how they treat customer they need another thing coming. read more

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Chris B.

Kim,…

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Axe F.

12 years ago

Bought a used 2010 Acura from them last year which was great but now went back to sell them same vehicle after a year and they were low balling it. They offered way lower then my asking price which was already lower then canadian black book average value. They said it needs this and that work (typical excuses car dealerships give you when you try to sell your vehicle). I told them I drove only 10,000km since I bought it from you and does it really need that much work? or are you lying? because if it does you guys sold me a crappy vehicle then. Anyway terrible experience. They are fine if you are buying it from them but dont bother selling your vehicle to them. read more

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More info about Saskatoon Volkswagen

181 Motor Way
Saskatoon, SK S7P 0E9
Canada
Directions
(306) 667-4019
Call Now
Visit Website
https://www.saskatoonvw.com

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Yes, Saskatoon Volkswagen has free WiFi.

From the Business

Specialties

At Saskatoon Volkswagen, we pride ourselves on delivering a hassle-free car buying experience to all of our customers. Volkswagen commits itself to the same level of quality, fielding vehicles that are highly competitive in their respective classes. With our extensive selection of Volkswagen cars for sale, you're sure to find what you're looking for in our inventory. Whether you're looking for an Atlas, Jetta, Taos, or something else entirely, we've got it here. If you're in the market for something pre-owned, you're in luck. We offer many high-quality models at our used dealership. Find our Volkswagen dealership near Saskatoon today and visit our store for a test drive.

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Adam's Active Auto Wrecking

(5 reviews)

I was looking for a 2006 ford subframe. They pulled out a 2010 subframe. And sold it to me. I went…read moreto put it into the 2006 Ford. My mechanic says it wouldn't fit. I called him back said you gave me the wrong subframe and I want a refund. They said it's been over 30 days we can't give your a refund. I said you sold me the wrong part that turned out to cost me an extra $500 when the mechanic took out the subframe. He had to put it back in the vehicle. So he could get it off his hoist. The transmission sits on the subframe. These guys are in a process of a lawsuit right now. Do not by your parts from these guys. These guys are a total joke. They will not be in business in the next few years.

A different set up than other wreckers but the fellow took me out in his truck (made it through…read moresome incredibly narrow passages) and we found the part. $5 cheaper than quoted. Informal but friendly.

NAPA Auto Parts - NAPA Saskatoon

(1 review)

No prices are posted on shelf tags, have to take to the front to find how much,,, guess what, at…read moreleast 25% higher than anywhere else. I wouldn't post these prices either if I owned the store, be embarrassed. Must be a nightmare for counter staff getting asked how much every piece of inventory costs by every customer. Seems like an extremely inefficient way to do business.

Bumper to Bumper - Sutherland Automotive

(3 reviews)

My car needed new brakes and I had asked for mid-grade ceramic brakes. After getting home and…read morereading my bill in detail I noticed they had actually given me low-quality metallic brakes. I went back to talk with them and try to resolve this issue and they were not willing to even talk with me about it. Appears to be a cash grab to get their customers to buy more parts. DO NOT GO HERE!!! You will regret it. Now I have parts I don't need and have to pay again for the brakes that will actually work with my car. Horrible customer service.

Best auto parts store in saskatoon! Great service, and huge warehouse that always has the parts you…read moreneed!

Tiger Automotive

(7 reviews)

poor customer service! 3 workers at the counter and not one of them would acknowledge I was even…read morethere. They were talking about lunch!! DO NOT RECOMMEND THIS PLACE

Absolutely terrible service went in 2 times they looked at the front and rear steel bumper set I…read morewanted quoted me $1000 I paid and the recipt $1157 after taxes paper work ect then go in the next day and they say we're sorry we thought you wanted they one on top, (they realized they Offered to little then acted like it was my fault and didn't honor the paperwork even after I paid don't go here there overpriced and rude no price tags and no one offers help you have to find a guy first then they talk down to you constantly, don't go here.

Merlin Ford

(1 review)

I spoke to a service manager at Merlin ford Lincoln a week prior to my disappointing run in with…read morethem. I spoke with him on the phone about if a product voids my warrant or is harmful to my truck. He said it didnt do either, but they would need to install it themselves for it to not void my warranty with them. I went out and purchased the item for my truck for 750$, called today to book it for install and the whole story changed, they would not install it on my truck and now the story changed to it " shouldn't " void my warranty, but if a problem was traced back to the aftermarket part it would. Thanks merlin ford for this after i went out and spent 750$

From the owner: New and Used Inventory. Service. Parts. Body Shopread more

PartSource

(3 reviews)

Try to avoid the 22nd St Part Source outlet if you can. Some staff seem to have very little…read moreexperience in retail. I can honestly say that I have never had a positive experience there. Now I simply don't bother going to that location. Not worth the trouble.

They had what I needed, but when I wanted to pay for a $35 dollar oil product with a $100 bill, the…read moreclerk refused and said I had to pay debit. What the h*ll is with that? is PartSource part of the great reset, everything has to be digital now? I am hoping for a response and an apology, otherwise this longterm shopper is done there.

Interstate All Battery Center

(1 review)

Great service every time. They always have what you need. They stand behind they products. And for…read morethe ladies-- well they carry the batteries to your vehicle.

From the owner: The Interstate brand isn't just a name - it's our promise to get the job done. With a 70+ year…read morereputation for top-quality products and unmatched service, Interstate Batteries has long been the number one auto replacement brand in North America. But we're much more than just car batteries. We have top performing batteries for the smallest hearing aid to an earth-moving tractor and every battery operated device in between. In addition to manufacturing Interstate-branded batteries to the highest industry standards, we maintain an advanced battery cross-reference system to help our customers locate the difficult-to-find batteries. And in a case where a battery is no longer manufactured or you have a unique battery need, our technicians can create or rebuild a battery to meet your specific requirements. From common household batteries to specialty batteries, your search for batteries stops here.Cell phones. Laptops. Alarms. Cars. Boats. Power Tools. Motorcycles. Cameras. Electronics. Mobility. Watches. Keyless entry. Computer back up. At home or the office. You need power and we've got it, along with the expertise that makes Interstate All Battery Center Outrageously Dependable¬¨¬®¬¨Ü.

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24 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Trefor S.

6 years ago

They're VERY salesy to get you to buy a car (I was talking with 4 different people) but once I bought my Tiguan, the customer service evaporated! I felt pressured to buy and they use scare tactics to get you to purchase additional warranty. Dealing with the service side, this most recent experience has me looking for somewhere else to take my car for repairs. I brought it in for an emissions recall, to get the replacement key I ordered 4 weeks ago (that no one ever called me back about)...and have my drivers side speaker looked at. I waited an hour and a half for a shuttle home and by 7pm that evening when I didn't hear back I assumed they were holding on to my car for the night. This morning around 8am I get a call from one of the service advisors asking for more info about the right side speaker. I call back and get VM. I let them know what the issue is in that VM. When I don't hear anything by 12:30 I call back and the advisor says OH YEAH, I called you...so I said I called back and left a VM--he of course never got a VM so I had to go through it again with him. I also ask why no one called me the night before to let me know they're holding my car for the night, the advisor tells me he DID call (he didn't, there was no notification or voicemail, yet he was able to leave one this morning). They also advertise contactless pick up and delivery but when I've asked if they could pick up my car for servicing they advise they're short staffed. After dropping a significant amount of money on this auto, I'm greatly disappointed with the customer service I've received so far. read more

Beau G.

10 years ago

Very Unimpressed. I was very unimpressed with the manipulative service I received. I had an older 2002 Jetta TDI that was having some type of power-related issue at high rpm's. After going to another shop that couldn't figure it out I called up the dealership to ask them what they thought it could be. The person I talked to over the phone convinced me it would take only 1 hour to put it through their "Advanced scanner specifically for Volkswagens" (Or something like that) to diagnose what the problem is. After taking it in they looked at every other part of the car that had nothing to do with the problem. They told me how badly the brakes, tie rod ends, shocks, etc. needed to be changed. ZERO REFERENCE TO WHAT I HAD ASKED FOR. And the service manager had the nerve to ask me to let it stay there another 4 hours to diagnose what was wrong with it ! That's over $800++++ to just tell me what the hell is wrong with it ! And then what? Another $2000 to fix it? These are the people who are supposed to be "Experts". I ended up trading it off to someone I acquainted who had it fixed in under 2 hours. WHOM ISN'T A LICENSED MECHANIC. Pretty sad that the dealership is that pathetic in their service department. DON'T TAKE YOUR VEHICLE HERE. THEY WILL TAKE ADVANTAGE OF YOU EVERY CHANCE THEY GET. read more

Carrie B.

9 years ago

I would like to thank Tyson the service manager I was stranded when my fiat died right in front of the VW store. It was November 11 no one else was open he saw me stranded and asked if he could help me . He said he had know about Fiats because he has worked on them before. Not sure what he did but I was driving my Fiat again in five minutes. I Will definitely be trading my fiat for a VW when I can afford it . Again thank you Tyson. read more

Sarah W.

9 years ago

Recently purchased a new VW from Jay Hudon and I have to say I am beyond pleased with his service. Jay went above and beyond when it came to helping me find the right car for me. In the past I have had salesmen come across as pushy which tends to scare me away, this was certainly not the case with Jay. He was patient, knowledgeable on all the cars and made me feel very comfortable. I will definitely be going back to Jay in the future! read more

Rayleen M.

9 years ago

I just bought a new VW CC from Jay Hudon at Volkswagen Saskatoon. He didn't give up until I was completely happy and comfortable with our deal! He showed me many different options and helped me find the best fit for me and my family. Super impressed with his service and dedication. Will definitely be dealing with him again in the future. read more

Michael S.

6 years ago

I definitely don't recommend dealing with Saskatoon volkswagen. I was promised rims for the car I purchased, but never received them. They didn't care at the time and still don't care. Tricked me into a sale then ignored me. They lost my business over a set of rims! Highy recommend not trusting them with you're money. read more

Chad B.

8 years ago

Booked an appointment to test drive a vehicle. Called 15 minutes before the test drive to confirm. Salesman watched me from the window unload my two toddlers in -24°C and remove two car seats. Entered the dealership to find out the vehicle was sold before I called to confirm. read more

Tim W.

9 years ago

I went in for information on the upcoming TDI settlement and David was extremely helpful! He even went as far as to schedule a phone call to personally give me more information once its available! What service! Everyone seems very helpful around there! read more

George H.

9 years ago

The last time I was at VW Saskatoon looking for a Suv Jay Hudon was very helpful and knowledgeable in my hunt for my next possible purchase. I would recommend this dealership to anyone looking to purchase a new or used vehicle. read more

Laurie H.

9 years ago

We went for a test drive with the sales rep Jay Hudon, he was friendly and very knowledgeable, as we asked him all types of questions regarding Volkswagen. What I liked best was that he was not pushy and he was approachable. read more

Patrick F.

9 years ago

I bought a 17 golf from Dave and the whole process was so smooth and easy, ill definitely be back when its time to upgrade! He's pretty but all the reps were really helpful and Ive got to say it was a great experience! read more

Tyson H.

9 years ago

Big shout out to Jay Hudon. The salesman who had to deal with me. Went above and beyond to get me into a new f-150. Bringing in the exact one I was looking for all the way from Calgary. Great price, great experience. read more

Drew M.

5 years ago

Out of all the experiences I've had this was the best for buying a car my sales guy was awesome he jump through hoops for me he made it the best experience I've ever had buying a vehicle ask for nalin he is amazing read more

Samantha C.

9 years ago

My husband and I bought our 2015 Touareg from Dave and what a pleasant surprise! We got what we wanted for what we wanted to pay with no badgering or pressure! We love our new(ish) car! Thanks again! read more

Jon B.

9 years ago

Had a blast picking up my new Touareg from this store. Jay Hudon was my salesman and he was great. He went over and above my expectations and selected the perfect vehicle for me. read more

Todd B.

9 years ago

Had a great time yesterday shopping with Jay Hudon. His friendly approach made it very easy to make decisions with a clear mind. Excellent customer service! read more

Logan P.

9 years ago

Bought and Alltrack.... all i can say is I love it! Its probably the funnest vehicle Ive ever driven in winter! Thanks for the excellent service Dave! read more

Tim J.

9 years ago

I am currently involved in a case with Fred Martens and he has been nothing but excellent. I don't have anything bad to say about this dealership. read more

Greg P.

9 years ago

First off Yelp is a joke, but Jay Hudon At the Volkswagen Centre is a top notch salesman and i recommend him to any of my friends buying a car read more

Caleb P.

9 years ago

Would highly recommend going to see Jay Hudon. His realistic and honest approach made it a lot of fun purchasing my vehicle. Great service!

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