I connected online with fromyouflowers.com early this morning to choose a beautiful birthday bouquet to be delivered to my daughter's work in New Jersey. At the time, I did not know the weather was so severe that they closed for the day. When I found out, I called to cancell my order. I didnt want anyone to be driving in such dangerous weather. The operator insisted on calling the florist to see if a delivery could be possible. After a short time on hold, I was told they could deliver my flowers today with only one catch...she may not receive the exact bouquet that I ordered due to the company not receiving some of their flower deliveries. I was happy and of course fine with the adjustment. I gave my daughter's home address and we set things into motion.
Later, I received a call from Tom of Sarcon Flowers. He explained to me that the place of business where he was sent to deliver my daughter's flowers was closed. I explained I had changed the address from her work to her home when I spoke with the operator. I felt bad for Tom since the weather was so severe and told him we could wait on this delivery. Tom was so nice and accommodating. He said he wanted to try to get them to her anyway. I was surprised to hear him say that but happy to know they may be delivered. Tom confirmed they were delivered a short time later. What a great guy!
My beautiful flowers were delivered quickly and my daughter absolutely loves her gorgeous bouquet!
Thank you Tom for literally going the extra mile for me, a very pleased and satisfied customer. I highly recommend everyone to contact www.theflowercouture.com
when seeking the best of the best in service and flowers...and don't forget to ask for Tom. I would give him more stars if I could. read more