We went to Saray Turkish Cuisine for Valentine's dinner and overall had a really great experience! Appetizer: Cigar Börek - Crispy phyllo rolls stuffed with cheese and parsley, served with garlic sauce. Absolutely dynamite!!! Crispy, cheesy, and addictive. My dish: Alinazik Kebab - Grilled lamb over sauced grilled eggplant and yogurt, served with salad and bread. The lamb was insanely flavourful and delicious. I wasn't a fan of the mashed eggplant though (which surprised me because I usually love eggplant). It was okay, just not my thing this time. My husband's dish: Ground Beef Pide - Savoury flatbread topped with seasoned ground beef, fresh herbs, and sesame seeds. This was excellent -- super tasty and satisfying. My son's drink: Ayran - A traditional salty yogurt drink with mint. Not a hit with him Too salty and sour for his taste, but we appreciated the experience of trying something new. The servers kindly brought him a Coke instead and didn't charge us, which was really nice. My son's dinner: Adana Kebab (spicy) - Skewered spicy ground beef with rice, bulgur, salad, and bread. Fantastic!!! The beef was fresh and flavourful, and the rice and bulgur were soooo good. Service & atmosphere: It was pretty packed for Valentine's Day, so service was a bit hit and miss and slower than usual -- but totally understandable. The atmosphere made up for it, especially with the live Turkish music. It genuinely felt like being on vacation for the night, and I loved that feeling. Overall: Definitely worth the wait. Great food, great vibes, and a fun dining experience for the whole family. read more

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Ordered the spicy beef Adana ($24)which was really good! Comes with 2 flavourful and juicy kebabs with a huge portion of rice (I barely ate half). The bread was HARD though. Could barely stab it with a fork. Shared a Kunefe ($16) as well, which was on the small side. Served warm, could've been a bit crispier. Huge restaurant, looks like they host wedding/event from looking at the other reviews. On a Thursday night, only 3 tables were filled, so majority of the restaurant is empty. Service was friendly, tad bit slower and difficult to flag them down because of the large space but we weren't in a rush so that's okay. Free parking in a lot on the side. Quite a few spaces. read more

Saray Turkish Cuisine - Adana Kebab (Spicy) - Turkish Near Me - Burnaby, British Columbia

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Reading the good reviews online a group of us went to Saray. The first disconnect was our group reservation was missing. A flurry of discussion and a table was eventually found. The floor was littered with food and the table had sticky residue which had not been cleaned. The ambiance was dark and gloomy and the furniture definitely substandard. The food was served promptly and was enjoyed by all. A visit to the washroom in this restaurant was an eye opener. They say you can judge a restaurant by the condition of the washrooms. For the prices they charge and the experience, one would wonder about the hygiene in the kitchen after seeing the washrooms. Not going back there for sure. read more

This was one of the most unprofessional experiences I've had. Changing the main condition (live music) on the same day and still charging full price is unacceptable. Zero accountability and poor customer service. Avoid for any important event. Update: I spoke with the restaurant for nearly an hour trying to find a solution, but there was no real cooperation. They refused to remove the $15 cover charge even after cancelling the live music on the same day. We had no choice but to cancel. This was not customer-oriented at all. We were a group of 25 people, which made this even more disappointing read more

I came here on a Sunday for the Turkish breakfast which spanned several variations of eggs and simit ranging from $14-$18 (the main part of the dish is the simit bread and I would've liked some more vegetables in the meal). The decor was quaint and I liked that some tables had floor cushion seating! For me, what stood out was the cheese borek which was exceeded my expectations in cheesiness, the kunefe dessert also followed a similar style except also being covered in pistachios and a sweet syrup. I also liked the dish ware the Turkish tea was served in! The server was kind and answered all our questions though once it got busier, having only one server to manage all the tables wasn't enough. Overall, I'd recommend getting here early for breakfast before the lunch rush and for a unique dining experience (the server let us know there's live music on Friday and Saturday nights that typically gets booked out) read more

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I got the adana kebab in the afternoon. It wasn't very crowded and the restaurant has a lot of seatings. Great portion for good price. It's a well balanced meal and very flavorful. I like that they give a single chili pepper. After eating about half, I got full and got the rest to go. read more

Saray Turkish Cuisine - Adana kebab - Turkish Near Me - Burnaby, British Columbia

Order delivery, but do not dine in as service is non-existent. I first tried Saray when I was at my friend's house. I was impressed with the platter and appies she ordered so I decided to introduce this place to my friends and we went to dine in. Big mistake! Upon walking in, you'll notice the restaurant is dark and gloomy. The female servers didn't acknowledge us but the male host was friendly enough and brought us to a table in the corner and gave us menus. After that they completely forgot about us. It took me way too much effort to get the server's attention, and when she finally came to take our order, she didn't write it down, which always worries me. We ordered 3 mains, 2 appies and drinks, and of course 1 of our appies never came. manti: I really liked this appie. The dumplings were very light and I liked the yogurt-butter-garlic sauce. cigar borek: comes with a blob of garlic butter to dip the cigar in. It was nice to try, but it was plain and I would not order it again. platter: the mix platter (Saray special for 4) is great for sharing and the meat had a lot of flavour. It came with an assortment of meat, rice, salad, a grilled tomato and bread. lamb chop: comes with 6 pieces of lamb and is on the pricier side, but the lamb is cooked to perfection. beef kebab: like all their plates, it comes with rice, bread and salad. The beef was a bit too chewy and wasn't as flavourful as the other meat dishes we ordered. chicken donair on rice: a deconstructed donair. This came with a ton of chicken, a blob of garlic butter and a grilled tomato. It was very satisfying and I would order this again. read more

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Ordered joojeh from Non and Reynoon, take out only operating out of Saray, it's an Iranian catering available only during the afternoon. I was nearby at Burnaby Mountain Park. It comes with rice w/ a touch of saffron, grilled tomato, raw onions, lemon slice and mint. The chicken was grilled but slightly overcooked and dry, not as juicy but enjoy supporting local places. I've been looking for joojeh replacement since Zeitoon closed but Burnaby is far from me. They charged $0.50 for a brown paper bag as one gets charged when you order through a delivery app, even though I had my own bag but it helped to keep the foil platter horizontal. The joojeh was priced well for the quantity of food, as had leftovers and had it with yogurt to digest it. If I lived closer, would order again. read more

Looks like the old Socrates (Greek place; they've now moved near Hastings & Willingdon) is now a Turkish place. Parking is available on Hastings, as well as the side streets. The inside looks a bit like a rug store, with the fancy colourful patterns. Certain parts of it still look Greek from the past incarnation, but whatever. There are some speakers and a few large TVs near the back. Guessing this is for karaoke nights. Most of the seating is the conventional type, but there are some traditional style booths (floor cushions and low tables) as well. Staff were friendly. The mixed platter donair platter contains both shredded beef and chicken. Comes with a piece of bread (bun?), a blob of garlic butter, some (tomato based?) diping sauce, a grilled tomato, and some salad. Overally it was quite tasty, but it was also a bit on the pricey side. Not a bad choice overall, but there are similar places around town that are a better deal. read more

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My friend who is also a foodie freak like me brought me here for lunch.It was my first time to eat in Saray. From the door,decors,tables and chairs reminded me of my time spent in Turkey. Looks like its family owned,all of them are Turkish.Most of the clients that day were Middle Easterns. Very friendly service and homey ambiance. As told by the owner they have a show music and dancing but I cant remember what day it is. From one corner there were music instruments,drums,microphone and a mini stage permanently set up, I even took pictures of me pretending Im doing a show. Huge place somewhere along Hasting,parking is free by the side and some at the rear,paid parking is available as well. Turkish inspired interior decors and honestly im loving it. Food; we ordered beef and chicken sis kebab grilled meat served with rice,bulgur(cracked wheat food stuff), bread and salad Drinks; they serve alcoholic beverages and all kinds of sodas but we tried the gazoz a Turkish soda. Dessert; 1)Knafe a traditional Middle Eastern dessert its a pastry made of span called katnifi soaked in a sweet syrup called attar and layered with cheese Very very delish taste thesame what I always eat when I was vacationing in Turkey 2)Baklava also a layered pastry dessert filled with chopped nuts (looks like my blood sugar is in trouble today ) Very pleasant experience how I wish we came supper time when they have the show and belly dancing. No single complaints with the dishes we ate specially the desserts. Washroom needs some make over its clean though. Noise level is average when we visited. Not too busy but a lot of people in and out to pick up orders. 100% good for large group,excellent for family and kids friendly. Accept cash/card and debit. Market value; for me just okay quality dishes and still affordable. Me coming back? YESSSS I even recommend this place we only have few Turkish resto in town. Kudos!! read more

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The best quality and Service in Vancouver. Thank you Saray for making our days more delicious like Usual.

Delicious food with authentic Turkish flavors, served properly hot, just like homemade. Everything was fresh, comforting, and full of flavor, and the staff were incredibly warm and welcoming, making us feel right at home. A lovely place we'd happily return to. read more

My fiancé and I tried the Lamb sis kebab & the Chicken sis kebab. Both dishes tasted amazing and the service was outstanding thanks to Ghazel. I highly recommend this place if you are around the area (Burnaby Heights). read more

Had birthday dinner celebration for 10 people and our experienced was good. I believed all seats were reserved for dinner time and there was a DJ for entertainment. The place was good and spacious. There's a dance floor and a stage for entertainment. Staff were friendly and food was amazing. The beef was tender, juicy and tasty. A bit of pricey and was surprised they charge $15 per person as Music fee. The music was just too loud because of dancing and you have to yell everytime you wanted a conversation with your friends. read more

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We are from Phoenix, Arizona (USA), and during our visit to Vancouver, we dined at Saray Restaurant. It is one of the best Turkish restaurants serving Turkish cuisine outside of Turkey. I would like to give special thanks to our head hostess, Ms. Mina, who was very kind to us, and also to all the staff at the restaurant who treated us with kindness, warmth, and patience. I would also like to give special thanks to the restaurant's amazing musician, Mr. Cener (I hope I spelled his name correctly), who, on a holiday, performed 80s and 90s songs for us, making our night unforgettable. It was one of the best Turkish restaurants we've dined at outside of Turkey, and we had the best time. read more

The Music is good and food is reasonably priced but the service is leaving miles to be desired. They ignored our table for an extended amount of time after we were sat at our reservation, then asked our daughter to get off the dance floor when she was enjoying and respecting the space. Don't come here if you want respect or have children. read more

I really like the food, service, and the entertainment. If you have fun on Fridays or Saturdays, go there and enjoy.

Great authentic Persian and Turkish food. Friendly staff, Bahar, Pouria, and Zahra, live music over the weekend with an amazing singer, Khadijah. read more

We joined this restaurant for the New Year Dinner and were told to pay a flat fee of $110 each. We had absolutely no extras, but the total bill before tips came to $253. This restaurant has poor quality food, sub-standard service and and worse of all they rip you off with illegal charges such PST on food (I see other reviews also complain about the same thing but the management is not doing anything about it). Even their name on the invoice does not match the restaurant's name. Our invoice says Tulipa Club Turkish Restaurant but the restaurant is called Saray (what would be the reason for such an obvious and important discrepancy?). Had a bad experience and would not recommend this restaurant. read more

Really great take out! We ordered through door dash and were extremely satisfied with our large order, which included the meze platter, saray for 4 platter, boreks, and pide. The grilled meats had good flavour and everything seemed fresh and carefully prepared. The meze platter was my favourite - so many different tastes and textures. We'll definitely order again. read more

The service and the food were good. Iskender is a bit salty, though. We gave them feedback about our experience and they were quite understanding and welcoming. read more

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All food is pre-made they just heating it up and serve. So all the meat on the menu is not freshly made, we tried it all. Service is mediocre, it's seems to be that manager and his staff are having no idea what is customer service is. It's very unfortunate, but I can not recommend this place. read more

Nice platter balanced with the meats and rice and would go again. The server was pleasant and did a lovely job. Will surely recommend to my friends. read more

Saray Turkish Cuisine - Turkish Near Me - Burnaby, British Columbia

Below you will find a great read about a very negative experience I had and posted on Google reviews and tripadvisor, followed up with the owners ignorance and defamation of character towards my girlfriend from the Google review posted. I'm not sure how the owner can state she knows the cover charge price is $10 and not $5 like the menu says when SHE HAD NEVER BEEN THERE BEFORE!! FIRST TIME!!! Also he argues $10 is nothing to talk about as per his comment at end of story. It is when they state $5 on the menu and then charge $10 per person and argue that that's what your going to pay, that's theft. Also the liqour and Tabacco board is involved for the vaping allowed at tables, and your own outside liqour brought in to consume at your table, they were very curious to hear this. Consumer review: I joined the girlfriend and her siblings for her brothers birthday at this location, never again for any occasion. Our server brought us to our table for four guests, there were only three chairs, to me that says very unprepared and unprofessional with the solution provided to us... steal one from another reserved table and we will fix that table later, in which they didn't, I watched the next group of gentlemen have the same issue I did at the table I was directed to take a chair from. We sat for 20 minutes before we had to wave our server down to ask for drink orders. And when she did bring the drinks, she forgot one of the beers which isn't hard when only 2 drinks are ordered LMAO. Also, again... we had to wave her down for every drink refill, waited almost an hour before asking if the four of us can order food now. Now the real let down in today's customer service, they charge what there menu states on back cover of menu... $5 for entertainment fee per person which isn't a bad COVER CHARGE for the entertainment provided, even though you couldn't hear yourself think let alone talk to anyone at your table, but when the bill comes, they charge an extra $10 per person. I approached our server with the discrepancy and her answer was "hehe its an old menu" soooo that $10 per person is what you have to pay. I tried having the introductory level of "customer service conversation" with her but she was still insisting on making there mistake and misinformation the customers problem. With no wiggle room from there staff, we were all left no choice to pay this unexpected larger fee which the server can use for her tip as she was not allotted any more than what the bill noted. Despite the provocative and classy belly dancing... me or my family will not return. Owners responce: Sorry we hear that your friends she knows about music fee also $10 is nothing to talk about it !!!!!!! read more

Saray Turkish Cuisine - Theft from all customers, the menu clearly shows $5 but the bill is $10 per person which they don't tell you until end - Turkish Near Me - Burnaby, British Columbia

One of the worst dining experiences I've had in a very long time. We came to celebrate a friends birthday. It was a large group and I felt bad for the server who should have been helped by the manager who just stood at the front most of the time. The service was quite slow and food was bland and the dolmas were the saltiest I've ever tasted. We had 4 tables and the food came out 45 minutes apart. One person at our table had to cancel the order because we had finished our meals before hers was even served. We asked for ice on several occasions and were told there was none. We were also informed that we had 1 choice for beer or white or red wine. We noticed martini glasses hanging at the bar but they must just be for decoration. There were no options or prices listed on the menu for the liquor. I was quite shocked to find out that the sub-par wine that we ordered was $15 glass. Saray Turkish Cuisine is not some 5 star restaurant in Yaletown - at least you know what you're getting when you go there and you have options. When I spoke to manager asking about the wine price he claimed it was imported from Turkey and refused to show the bottle that they poured from. The manager was quite condescending and patronizing. There are far better Turkish restaurants in the lower mainland and they will have my business. As for the entertainment, we were told there would be belly dancers but there were none. There was a singer and she was good but it was extremely loud. We couldn't even hear each other speak, even though we were sitting inches from each other. My partner has worked in the hospitality industry for 15 years and neither one of us have experience such poor management and execution for a restaurant such as this. We love supporting local mom and pop shops and restaurants but the level of service we received was disgraceful. read more

The atmosphere was really nice, with very traditional decorations and music. Apparently they have live music on Saturdays but we haven't been yet (hoping to go soon). The food was quite nice, I wouldn't describe it as earth shattering but good quality and fresh. Pretty standard value in terms of cost & quality. Best part was the service - both our server and the owner were very lovely and welcoming. Would visit again. read more

Food is great but the servers need to be more professional. The belly dancer, live music was great. I have been there many times before COVID and it was great for introducing real Turkish food. read more

I had lived in Turkey for the past 40 years, never seen a restaurant decoration like that. We ordered variety food to taste. Bread and baklava were stale. Tapas were tasty but unfortunetly we didn't like the meat with so many spices, dry.. and donair is anything but donair. Very friendly staff. read more

Was excited to see a Turkish restaurant open in our neighbourhood. Service was good. The decor was pleasant and food was decent. We were there on a Saturday night and about 15min before we were finished an accordionists took the stage. Was a nice way to finish the meal despite a Turkish player, in a Turkish restaurant playing Russian music. The real disappointment was when we received our bill. Must to our surprise our party of 3 was charged $5 per person "music fee." When we inquired about this we were told because they provided music on Fri and Sat night. The server then explained when they have their liquor licence it would make more sense. This charge is not explained anywhere. It was not posted, was not explained when we sat down or on their menu. This charge is more of a cover charge than a fee. It is unethical and a bad business model. Entertainment should bring new customers in. Not do what it has, prevented us from going back! read more

Saray Turkish Cuisine - Turkish Near Me - Burnaby, British Columbia

Food is so-so. The Humus and Haydari appetizers were tasty. For dinner, we ordered the Saray platter for four. The pictures of the platter on their website look delicious, but the food was dry and lukewarm. For example, the platter arrived on a large cookie sheet that they were able to place right on top of the plastic tablecloth. The skewers and doner were dry and disappointing! I think they might have the platters sitting around in the kitchen just waiting to go out. If you go on a Friday or Saturday night, you get a surprise $5 per head charge for entertainment (accordion player and a singer). The $5 is not posted on their menu or mentioned in the restaurant. Food is so-so, wouldn't go back read more