Chill out on the salt on the popcorn. I have to throw away multiple buckets every time just to get one that's less salty.

I haven't been to this movie theater since it switched hands and was delightfully surprised. After you walk in, there is a centrally located concession stand. The line itself moves pretty quick and has your normal grub as well as hot food like hamburgers and fries. They do offer pick up in a locker located near the self serve popcorn and soda. The theater itself was large yet intimate. The reclining seats were a nice touch too. Overall I liked this movie theater are will likely come back for another visit. read more

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I live in Las Vegas and was visiting family in San Antonio. I wanted to go see a movie, so Santikos Westland stood out as the closest location to the house. I'll admit, a family member tried to persuade me to go to another theater, as she perceived this one to be not as good. After reading some of the reviews, I wondered if she was right. I'm glad I decided not to listen to their advice, because I thoroughly enjoyed myself! This is a smaller theater, for sure. Especially coming from a big entertainment city like Vegas, I am used to huge theaters. But the smaller theater spaces made for a much more intimate, and less crowded, experience. The seats were huge and roomy! I loved the table, the special cup holders, and there were even charging ports in the chair with the controls for the chair. The staff were as good as you'd can expect for teenagers working a movie theater. Haha. Nice place! It's worthy of a visit. read more

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Yes I most certainly do recommend this business. I'm a movie guy. As such I'm a movie theater guy. I've traveled for work for decades and any city I'm in I am drawn to the escapism of a movie. It's understandable that some folks might have a sense of loyalty to the business that was here prior, but this shouldn't be judged on the merits of the company that came before it. Objectively speaking I had a great time from start to finish. The parking was ample and the place was spotless. I selected my ticket online and the theatre had an arcade and a bar. I was helped by Gil and CeCe at the concessions who walked me through the choices. They were friendly and engaging, adding to my initial experience. Gil squared me away with their rewards program and CeCe mentioned the food pickup procedures. Popcorn seems pretty simple right? Right. Except they had so many great choices I didn't know where to start. When I came back to get a sweet treat Alyssa, the production manager, talked to me about Monday and Tuesday specials on prices and made sure I was having a good experience. The seats are the BEST quality leather(?)-style recliners I've ever sat in (without having to pay a premium price for premium seats.) Different theaters offer different choices, but that comes with additional charges. I also really enjoyed that the theatre layout makes it so that the field of view isn't obfuscated by anyone sitting in-front of me. I ate delicious food and enjoyed an interesting movie. Lastly, they had self serve fountain drinks and popcorn, which on a busy evening would drastically cut down on refill times and allow you to get back to your flick. As always, the true test of satisfaction is a return visit, which I will be doing on Mondays and Tuesdays for their discounted prices of admission. read more

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To me the more Santikos Entertainment builds its brand the faster it is saturating its own market. Yes this used to be "Alamo Drafthouse Westlakes" before it went into bankruptcy. Shortly thereafter Santikos bought it and now it has an evergrowing stable list. I am an avid filmgoer but I realize not all theaters afford the same experience, even within its franchise. At this point it continues to use their tried and true formula: renovate, rewind, repeat. At first glance from the outside it seems like a really, really small theater. Once inside it is mid-sized a good contrast to its mega theaters. Since it is in a strip mall there is sufficient parking spaces. At this point I assume patrons buy tickets via their app. If not they have a kiosk to buy them. Or you can buy tickets at the concession stand which is prominent. I can see this will become problematic when they get blockbusters movies simply because the spacing will lead to big lines. Following suit with some of its other theaters it has adopted a self-serve popcorn and soda station. I think most patrons will love this idea. Me, I like seeing fresh popcorn being made. The tub I had that afternoon tasted stale as though it was made that morning and left to degrade. Even though the place is small it still has found room for an arcade and a bar area. They offer mixed drinks, wine and a few taps: Shiner, Viva Brewing, Dos XX to be exact. The refilling station is small and I forsee moshpits occurring on a Friday Night because of again, spacing. One reason is due to the logistics of the theater. The hallways are narrow and long winding. I point this out as it made my restroom situation weird. There is signage which points out where bathrooms are but it felt like I had to sojourn through a labyrinth to find them. I'm sure all above issues will not be dealbreakers to the typical patron. My main critique is of the auditorium. The auditorium where my showing was was small which is not an issue. The issue is that seats are moved back and a big gap separates the screen from the audience. The screen itself appeared smaller or was in fact smaller which made my viewing experience confounding. Even though my sight is not great I found myself squinting to make out visuals throughout the duration. In addition I understand patrons appreciate theater seating with recliners. I'm not a fan of them. The leg space here is tight and I found myself dodging feet as I made my way back from the restroom. The seating needs to be better centered to allow movement to get refills or even to use the restroom. There was a small gap on my end of seating. I'm not sure if it is meant to be a passageway or a layout error. I say this as a dude taking a shortcut passed by my seat and startled me. Especially in a pitch black room. I will say I did like their cup holders. It gives you an option to keep your drinks cold. Beyond that my experience here was a big disappointment. I hope in the future Santikos Entertainment will be more discerning where they place their theaters. Instead of looking for newer locations to expand its brand it needs to reinvest in existing ones. Will this place draw a consistent crowd when their Casablanca Theater is just ten minutes down the road? I don't know. I do know that I will continue to frequent their other locations at least until I get rid of the stale taste from my mouth. read more

Santikos Westlakes - If you love gory Viking revenge movies where the dudes scream like mad wolves then look no further! - Cinema Near Me - San Antonio, Texas

I used to loved this place when it was alamo drafthouse and had been wanting to check out the renovated Santikos version. I was so impressed. They utilized the space well. It is open, clean and bright. The have a sports bar and arcade room. The bar area is pretty big with plenty of seating. They have a full service bar. The arcade room is big too. They have skee ball! One of my favorite new additions is the self serve popcorn. You don't stick your hands in the machine. It's very sanitary. They give you the bucket and you put it under a nozzle. For those that are afraid they would have to wait forever to fill up their popcorn, that's not the case. The theater isn't huge, so that means less people. They do sell food too like the other santikos theaters. The theater rooms are super nice. The chairs recline. The cup holder can be turned on to keep your drinks cool. The chairs are spaced nicely. They upgraded the bathrooms. Yay! They don't smell anymore. They only thing I wish they had is theater servers, but everything else makes up for it. Parking is available on site read more

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Stale popcorn, no ice for the soda machine, no staff present. It was a ghost town. Theater, seats and screen were not too bad. Unable to play the arcade system there because it requires a preloaded card and there was no way to get one? Poorly run business. read more

Came to watched the new Beetlejuice. Pretty good theater. No issues. Good customer service

I took my family here today to see Ant Man and the Wasp Quantumania. My daughter isn't a fan of the seats at Flix so we came here as I used to go here weekly when it was an Alamo Drafthouse. I was hoping they hadn't changed too much since it became a Santikos. I was so disappointed. It is like they ripped the soul out of the place and replaced it with a cheesy arcade, a bar area and lots of self serve areas with mindless minions walking around. I am not trying to be rough on the staff but they were the most depressing people I have ever seen. When I left I think the dude at the front who is supposed to be checking for tickets (he was absent when we got there) had his head down on his desk and was asleep. So we walked in and went to the concession area which has the typical Santikos garbage offerings for insane prices, but I was hungry as was the family. I asked if they offered service at the seats like Drafthouse does or some Santikos theaters do and he got all snippy with me. We ordered our food and were told it would be in the pick up lockers when ready. Ugh, more lack of human contact. 30 minutes later our cheeseburger and wings were done. Keep in mind, this place is all but empty. For opening weekend the theater was 1/3 full yet all other theaters around me only had single seats. I should have known. The seats are not comfortable and have these cheesy coolers and lights which just adds irritating blue light during the movie. Lastly, we got there about 20 minutes prior to get food and watch some previews. There was, no kidding, 45 minutes of commercials!! The movie was supposed to start at 1pm. The commercials didn't end until 10 after and then 10 minutes of trailers. Alamo Drafthouse Westlake's was amazing. This place is horrible. I will never, ever, give Santikos any of my money again. read more

No employees were there to greet you or direct you, employee in the concession stand was kind of rude. Self serve popcorn and drink area was extremely dirty. Theater seats were also dirty, including the cup holders. read more

I used to love this place when it was an Alamo Drafthouse and I love the new incarnation that it's become. The theaters are roomy and even the very last row of seats, which are right in front of the screen, are good seats. We're not stuck like we used to be in the past with a crick in our neck looking up instead of out. The only caveat I have is that there are only two machines in which to buy your tickets if you plan to buy them at the theater and not online or through the Santikos app. Other than that this is my go-to for movie watching. It's not as busy as the Palladium or Casablanca. So really it's 4 and 1/2 stars and not just four... read more

Santikos Westlakes - Wish there were more kiosks in which to buy tickets. Especially when there are a lot of people in line... - Cinema Near Me - San Antonio, Texas

This Santikos is just okay. The theatre itself had comfortable seats that lean back. We came here because I saw that they serve food and drinks but didn't realize you have to request service to your seat. We ended up just leaving the theater to order. My daughter enjoyed being able to fill her own popcorn (and butter...) and drinks but there were out of a lot of options at the soda machine. My family went to the bathroom and said it smelled awful. read more

The videos online from the company's website make this place out to be a really cool place, like an all in one stop for movies and entertainment. But don't be fooled like I was. The movie theatre rooms are quite small. They're on a slight slope, but no stairs to go up when finding your seats. The bar isn't a full bar. They had maybe 15 different bottles; not a lot of options. You can order food at the front but it's not delivered to your seat. They take down your number and place your food in a locker for pick up. It's different. Seems like it could be useful, but I'm a germaphobe and have a hard time believing those lockers remain clean with people running their hands in and out of them. The arcade is specifically designed for kids. Definitely not a Dave and busters or Andrettis arcade. It's tiny! Bathrooms could use some work. I will say, I was blown away by the pretzels. Probably the first time I've ever really enjoyed a pretzel at the movies. But you should note that it doesn't come with cheese! Lol. Everything else was pretty standard. read more

Was a nice place to visit . Me and a friend went here for the first time. Was a bit skeptical about it since it was a small area I wasn't familiar with (from the south side ) nice atmosphere, able to get unlimited refills of your drinks , nice employees and have their own game room and bar area. You can buy tickets at the kiosk station (don't be startled if you can't find them when you walk in their on the side ) . The one thing that suprised me was the reclining seats . Unlike other santiko theaters I've been to this one has different reclining options as well as fancy drink holders that can even keep your drink cold ! Only reason why I give this a 4 star was because the power went out midway through the movie. Came back on quickly and we were reassured by the nice employees that it will be back on. Would recommend this place ! Sometimes the little places are the nice places too even if they don't seem like much on the outside . read more

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I have been to this movie theatre two times, and both times I had a horrible experience. The first time I walked in with 2 bottles of water, and was told I could not bring them in even though I was 35 weeks pregnant. The employee kept saying no outside drinks were allowed for anyone. Anyone should know that during pregnancy 6-8 bottles of water need to be drunk a day, for a healthy pregnancy. Their response was I had to buy their water, or go without. My fiancé had to argue with the employee for several minutes, before he agreed to give me a complimentary 32 ounce cup of water, the equivalent to my two bottles of water. The second time was today when my fiancé ordered us food, the fish and chips for him and the chicken tenders for me. We stood and waited for 20 minutes, and saw other people get their food after only waiting 5 minutes. My fiancé went to ask about our food, and was told they "just put it in the oven," and it was going to take "20 minutes," which shows they completely forgot our order until we brought it up. Our movie was already starting, and he asked if they would bring the food to us as they advertised on their registers, they refused saying that they don't bring orders to customers after the movie starts. He ended up cancelling the order, and asking for a refund. Thank goodness I was not having a pregnancy craving, or I would have been beyond furious. I have been extremely disappointed in the service at this location, and will no longer see any movies at this location, and most likely this company. read more

Favorite place to see a movie! Full bar, pretty good food and best part is ticket Tuesday!!

My friend put 2$ in the machine and the employee was so mean and give my friend the 2$ back Like ew