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Sansbury Eye Center

2.5 (2 reviews)
Closed • Closed

Services - Sansbury Eye Center

Eye exams

Eyewear fitting

Retinal imaging

Sansbury Eye Center Photos

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1 year ago

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14 hours ago

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Ask the Community - Sansbury Eye Center

Folline Vision Centers

Folline Vision Centers

2.5(14 reviews)
1.5 mi

Bought my RX Oakley sunglasses from them about two months ago. Great service, no issues...until…read more.. About two weeks ago, the anti-glare finish started to come off one of the lenses. I took the glasses to Folline last Saturday. Rachel said she'd call Oakley first thing Monday. I got a call just after lunch that Oakley would be cutting new lenses for my glasses. Skip to yesterday... Rachel called me and said the lenses were in. I stopped by this morning, and she put the lenses in my frames. No fuss, no muss. A+ customer service from both Oakley, and Folline. I only wear Oakley, and only use Folline.

In 2028 my wife I and each bought one pair of frames, lenses, and clip-on sunglasses from the store…read morein Forest Acres, and then a couple of years later we updated the lenses. Our first sets of frames and lenses were fine, even though my clip-ons were too difficult to put on while driving. The service was fine. However, when I updated my lenses, I got the lousiest lenses I've ever bought. The expensive coating began to scratch and peel within 4 or 5 months. This was during the pandemic, so I didn't really have any recourse. I'll not buy light-changing lenses ever again. Today my wife went in for a replacement of her magnetic clip-ons and they told her they had no record of her buying them there. We haven't shopped for glasses anywhere else since 2018. They suggested my wife forgot that she bought them where we get our exams. It was all on my wife, not on the store. We failed as customers. The clerk was very pleasant and responsive, but the manager couldn't have been less interested. She wasn't curt; she just didn't care. We'll not be going back.

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Folline Vision Centers
Folline Vision Centers

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America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses

1.9(29 reviews)
10.2 mi
•$$$

I have been wearing contacts and glasses since I was a teenager. That being said, yearly eye exams…read morehave always been something that I have had to do. This was my first visit to America's Best - the name definitely doesn't match the experience. This is like the bus depot of eye exam places. Nothing about this place is nice. My day started by checking in with the front desk for my appointment, and this very disorganized lady acted like I was speaking Swahili. I had to repeat my appointment time 3 times, and follow her to two different computers. I then sat on a nasty metal bench in a bus depot style waiting area, then got put through a few automated tests in a bare room with someone that didn't seem very competent. I then went back out to the bus depot waiting area, and the doctor called me into a room. He didn't even dilate my eyes - despite me being prepared and accustomed to that procedure. This was a big red flag to me. Back to the bus depot waiting area, I then got called to the optical store area for a pretty heavy sales pitch from the eyeglass salesman. It was very clear he had a quota to hit, and saw me as his next target. I ultimately ended up buying glasses from him, but it was probably the heaviest sales pitch I've ever received for something so necessary. The funny thing about all of this is that I never saw anyone wash their hands, or introduce themselves. This place makes money by moving as many people as possible through the system. Overall, I will not be back to America's Best in the future. There are much better and nicer offices in Columbia.

Went in for a SCDMV eye exam and the information was never submitted to the SCDMV, I had to take…read moreunpaid time off from a new job to go to the SCDMV to renew my SCDL because it never got submitted! Would not recommend this business if you need an eye exam to renew your SCDL, it will not get submitted, just plan on taking time off of work and making a trip to the SCDMV

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America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses

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Sansbury Eye Center - optometrists - Updated October 2026

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