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    Sannah Van Lines

    1.2 (72 reviews)
    Closed 9:00 am - 8:00 pm

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    They said they would assemble the furniture back how it was upon arrival.. Left my house a mess and didn't assemble anything.
    Brittney H.

    This has been by far the WORST experience I have ever had with a moving company. We first booked through Empire Moving Group. Come to find out, they're a broker. So the day of our move, we have the movers show up. We had to give $6000+ on the spot in cash. They told us that our things would be delivered in 5-10 business days, and that we should be on the lookout for a phone call or email when everything would be loaded. It took us over 40 business days to get our things. We tried calling, emailing, texting both Empire and Sannah more times than I can even count. More than half the time we couldn't get in touch with them. It was always sent straight to voicemail, or just ignored. On the rare occasion that we did get in touch with an actual human being, we were either hung up on or told "we don't know". When we finally DID get our things, we were contacted at midnight 7 weeks later, and weren't given any time frame of when they would be arriving. They contacted me 30 minutes before they were at our house. I was told I HAD to give them cash, no wire transfer, venmo, check, no- cash in the full amount before they would even come to our house. When I refused, he came anyway and demanded cash. I told him I didn't trust to give cash and would like a paper trail, so they couldn't claim that we didn't pay. He ended up leaving WITH OUR STUFF because he was "hungry". After we got the money situation figured out (turns out, they DID accept Venmo after we threatened lawyers), he came back 4 hours later with a guy he met on Craig's List and unloaded our things. He was trying to throw our stuff around, hit the walls, break things (the Craig's List guy actually ended up ripping him a new one for this) and refused to honor the contract to put our things back together. THEN had the audacity to linger in my driveway for 45 minutes because I refused to tip him (I tipped Craig's List). My husband was at work, so I was alone dealing with this and almost called the police on this man. Also, if you look at their Facebook "reviews" all are from fake accounts praising the company. I've filed a complaint with the DOT, FTC, BBB, and contacted the Attorney General. These people are not only con artists, but dangerous. PLEASE do not use Sannah or Empire!

    typical crushed box
    Tracy C.

    don't know you are contracting their services until its too late (Allegiance). If I had been able to read reviews, I never would have hired them. Sannah has very defined techniques to wear you down in by order to extort more and more money. The arrived 1.5 days late after multiple promises of being there within 2 hr windows and/or communicating (not done). Pushing us up against our rental & job start deadlines, they got us to initial off so we wouldn't get full replacement value on our goods and then proceeded to destroy them in handling during 20 days in their possession. Expensive antiques came to us in pieces and boxes were caved in with holes in them. They wanted to charge us another $3-5000 in addition to $2500 we still owed when we questioned their methods at delivery in order to avoid them putting our stuff in storage at "undisclosed" location. They were successful in extorting half of this because we had spent 3 weeks on airbeds with no chairs. We were quoted $10,500 for move by broker from CA to WA and paid $15,000--only to have to replace a table, desk, and pay experts to fix antiques with significant sentimental value. Never, Never, Never use Sannah Van Lines or Allegiance (which was never heard from after deposit was paid. Read more at: https://www.mymovingreviews.com/movers/sannah-van-lines-inc-31759#250670

    Two $300 fountains thrown in a box and briken

    DO NOT SIGN WITH THIS COMPANY!!! DON'T SIGN! I am so sorry I didn't read these reviews before signing. This company EXTORTED, STOLE, VANDALIZED, and BROKE my things. I signed for $14,500 by agent Michael Redden being assured that I was reserving the whole semi and that my things would be shuttled to the semi at the bottom of my hill. Was also told he was my agent and that he would be there to answer any questions. He never answered the phone again! No one answers the phone after they get your money! I begged for an inventory of my things calling week after week so I knew the price was correct. When Mo and the four other movers got there they instantly started wrapping furniture to obligate you and then did an inventory. Then the price went from $14,500 to $46,000! I said I can't do that and Eric Milton in FL was called. Eric negotiated with me down to $31,000. Still a shock but I was told "we can pack what you pay for and then you can have the rest moved at a later date." Uh, no I can't as the house was being sold. The movers (Mo, Adam, Angel, Julian, and one other) came in a UHaul truck with about 20 boxes, 25-30 pads, and 4 rolls of shrink wrap. They charged me $4,000 for packing supplies! Michael Redden assured me Sannah owned their own trucks. He assured me that the driver would pick up my goods and deliver them 11 days later from CA to PA. He assured me my goods would not be co-mingled with another person's goods, and he assured me my things would not go into storage. When the movers arrived at my house Mo, the foreman, announced that my things were being driven to Sacramento where they would be stored in a warehouse. Woah! My things aren't to go into storage...then more lies..."the driver is there and will be placing everything into the semi as we bring them." EVERYONE in this company LIES from the TOP down to the DISPATCHERS!!! I've never seen a company culture so inculcated with LIARS! How do you train everyone to lie? There's not enough space to tell you how TERRIBLE this company is. They EXTORTED from me $50,000 to move my things from CA to PA!!! My things actually arrived 13 days after the promised delivery date. They STOLE computer equipment that they could tell from the boxes. They STOLE a soundbar. They BROKE things by packing them on bottom when they were marked Fragile. They laid boxes on their sides when the arrows indicated only Up and picture glass was broken. They VANDALIZED bedroom furniture because Adam was mad. See pics. They subcontract out the driver and truck and use CRAIGSLIST men to repack things from the warehouse and to unload things at my house!! The CRAIGSLIST guys could have cared less where things went or how they were unpacked! All in all I paid for 8200 cubit feet and the trucks that delivered could only hold 5500 cubic feet total and they were not even fully packed. See pic of semi upon arrival. DON'T SIGN WITH SANNAH VAN LINES!!!!

    Lowell F.

    How Sannah Van Lines ruined our 2021 Thanksgiving Holiday! Booking the appointment was easy. Nice people on the phones, professional, very polite and I felt like I was hiring a legitimate moving company. Before I provide my review I want to say this, If you hire this company you deserver all the horrible things that come with hiring a BAD MOVING COMPANY! I hate to be candid but here is your WARNING!! Moving companies are a dime a dozen. Ask around and make sure you do not hire from the internet blindly. Our original appointment was for 9 AM. However, they had 10:15 AM. Not a big deal...right? I was quoted $2,100 (they said they estimate high) for a 2 bedroom, den, small kitchen, and garage, Our agreement was to have 4 movers come at 9 AM (even though on the estimate they put 10:15) 10:15 AM to 5:45 PM. That 7 hours for 4 movers. I called at 9:30 AM and the lady told me they would be there at 10:15 AM. I called back at 11 AM they told me they be there at 11:30 AM. I got a call from the movers saying they'll be at my residence at 11:30 AM. They did not show up until noon. Only 2 movers showed up to do the job. 2 MOVERS! Because there were only 2 movers they were rushing. The movers dented walls, scratched walls, broke glasses, and broke furniture. I have to say the two movers were very nice gentlemen. By the time they were done packing their truck, they only packed about 75% of the house. I have videos documenting all of this. I moved into a country club area where the cutoff time was 5:30 PM for large truck deliveries. Also, I'm wondering what type of fees I'll be charged from my previous landlord because of the damage? It's 7:30 at night and I speak to a guy named Sam at the dispatch. Sam tells me I need to give them $1000 in order for them to drop my furniture. He said he discounted my $250 rate to $200 for 10 hrs. He wanted me to send $1000 through Zell or Venmo which was a big concern. Nobody prepared me to pay via Zell or Venmo. I provided my credit card for the $550 deposit. They could've used that. After speaking with my wife we were uncomfortable paying $1000. I told Sam we would pay $500 and I would call their office and speak to somebody about what transpired. He demanded $1000! if it wasn't for my daughter's bed and their clothes in their dresser, I would've let them keep all of our furniture. I told him we'd pay the thousand dollars but we are going to give them a bad review and call the office in the morning. He then said if you're going to do that I want the full amount which is an additional $1600. He was arguing with me the whole time saying he was being fair. Sam was holding our furniture hostage. We ended up paying $1300 because it was 7:30 PM at night and my daughters need their bed. Keep in mind I was supposed to get 4 movers NOT 2. Sam kept telling me 2 guys for 10 hours is just as good as 4 guys for 7 hours. It infuriated me knowing that this guy was trying to take me as an idiot! They broke, glasses, pictures and damaged lots of our belongings. The movers were doing the best they could so we did get mad at them. All of us knew we were pressed for time. I helped the movers unpack the entire truck and we finished up at 10:30 at night. Yes, you heard that correctly! The customer who is paying had to help and become a mover so we can finish unpacking the truck. Sam was rude disrespectful and could've easily resolved the situation by assuring they would do everything possible to rectify their mistakes. Sannah Van Lines did not care about me, my daughters, our furniture, or doing what's necessary to do a great job. They won't care about your family either!

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    Do NOT USE! My previous yelp review that listed many reasons not to use what deemed not recommended. Believe all the negative reviews.

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    Page 1 of 2

    Ask the Community - Sannah Van Lines

    Review Highlights - Sannah Van Lines

    Still it was cheaper than doing the move ourselves and no heavy lifting on our part.

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    Family Affair Moving - Henry covid 19 ready and working hard

    Family Affair Moving

    (945 reviews)

    10/10 review!! I moved yesterday with the help of Ryan and Tyrone. They were *extremely* kind,…read moreefficient, transparent, and polite. Service from the administrator perspective is quick as well; I received my quote shortly after requesting one. I used Family Affair Moving after my friend's recommendation and they did not disappoint. They are priced very reasonably. I know to hire them again for my next move! Thank you Ryan and Tyrone!

    We had to move suddenly over Thanksgiving weekend and I found Family Affair Moving along with two…read moreother companies. One call to Darlene and I didn't call the others. They provided more movers for the hourly cost than the other two companies and were available. Darlene was kind and amazing, and thorough in asking questions about furniture, packing, pets, and exercise equipment. Things I didn't even consider! Day of the move (Saturday after Thanksgiving) Ryan, Santos, Mario and Amir showed up on time, carefully wrapped all of our furniture with either blankets or plastic wrap. The asked questions about where things should go, and questions about how to assemble or disassemble things. This is our third move, and we are not as young as we were with our last move. We had to make two trips, but it was still within budget. Next move, I'll call them again, and pay for packing (which we thought we could do on our own in our 50s!) Book this place and don't go anywhere else! Thank you to everyone for our amazing team and the seemless move.

    Pure Moving Company

    Pure Moving Company

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    Hollywood

    Joseph and Gelbi took great care of us during our move. They texted us upon arrival and were…read moreefficient with moving all of our stuff. All of our boxes and furniture were carefully moved to our new home. Both of them were extremely friendly and offered us the best moving experience possible. I highly recommend Joseph and Gelbi at Pure Moving to help you with your next move!

    Pure Moving Company made our recent move as smooth and stress‑free as I could have hoped for. We…read morewere moving out of a single-story SFH in San Francisco into a multi-level townhouse with a mix of elevators and stairs, and Fito and Stas handled every step like true professionals while keeping a smile on their faces the entire time. From the start, they took the time to walk through our home and clearly ask about everything we wanted to move so they could mentally map out how to load the truck efficiently. They were extremely diligent with protection, using blankets and/or shrink wrap on all furniture and electronics, and they were very by the book when it came to reviewing the contract and confirming details. I especially appreciated that they checked all electronics before and after the move and even had me climb into the truck at the end to verify that nothing had been left behind. The move‑in was just as smooth. We had labeled certain items to go to one level and others to another, and they followed those directions perfectly, with everything ending up exactly where it was supposed to, with no damage and no confusion. Their organization and care were obvious in every box/container they carried and every piece of furniture they placed. Moving is usually a very stressful experience, but Fito and the Pure Moving team made it feel manageable and even reassuring. I found them to be excellent in every way, and I would highly recommend both the company and this specific crew to anyone looking for reliable, thoughtful, and professional help on moving day.

    Trek Movers - Orange County - Trek Movers - Local and Long-Distance Moving Company in Orange County

    Trek Movers - Orange County

    (259 reviews)

    Best movers ever! We've used them three times now and they handle everything with care, are…read moreefficient, and they unpack and build furniture for you. Love trek movers!

    Faced with the daunting task of moving all of my belongings back into the family home just 6 short…read moremonths after i legged it, the prospect of dismantling furniture and carrying heavy boxes was looming large. Asking friends to help wasn't an option as I'd burnt several bridges the previous weekend by failing to attend a social event. That's when i knew i needed professional help. Naturally for an important task like this i vetted several companies but with their transparent pricing and glowing reviews, Trek Movers secured the contract. The big day arrived and at 9am sharp the moving truck rolled through the security gates at Eaves, which surprisingly were actually working that morning. Out jumped the guys, like an Eastern European swat team and after a few waivers were signed absolving them of any and all blame if they broke anything, they were straight to work. It was time for me to put my feet up and let these moving magicians do their thing but I'd barely finished my 3rd extra hot flat white at the local coffee shop when i got the text saying they were all loaded up! Back to the family home we went which luckily was free of any family members that afternoon. I directed traffic like a prime Jose Mourinho; pointing, whistling, at times chastising, but doing it all with the full respect of the team. Before i knew it we'd achieved our goal and they had unloaded and ultimately reassembled all the furniture in the rooms of my choosing. Nothing damaged. Nothing left behind. I could scarcely believe we'd done it. It was the kind of experience that almost made we want to run off again just so we could see if we could beat our time. And you know what? I think we bloody could. This is the only moving company you'll ever need.

    Mission Movers - Taking really great care of some old pieces

    Mission Movers

    (1.2k reviews)

    There's not enough stars to rate how amazing Mission Movers is…read more This was our first time ever hiring movers so we didn't know what to expect. Pricing was very transparent. Jeremiah's communication heading into the move was excellent and Mike and his team arrived right in the window they said they would. As soon as I gave them the rundown of the place, they wasted ZERO time and got straight to work - all the way until the last item was carried into the new place. Heading into this move, I was worried about taking apart our bed frames and putting them back together. Mission Movers took care of it at no extra cost. But the biggest thing for me is how friendly and HONEST the team was. One of my dining chairs was already cracked before the move and they approached me and apologized for thinking they did it. That small gesture went a long way for me and I know they were going to find a solution even if it was their fault. They also could've charged me for a full 4 hours but charged me to the exact minute they worked at 3.75 hours. Not to mention it was also a really hot day and they powered through it without a single complaint. My wife and I have said several times that we don't know how we would've done it without Mission Movers. I know exactly who I'm hiring for any of my future moves. 10/10 experience! PS: don't forget to tip your movers!!! These guys weren't expecting it and they were so grateful - it only made me wish I had more to give.

    Not sure where to start as eveyone knows moving SUCKS...unless you rely on Yelp, as we did last…read moreweek, and hired Mission Movers. From the call last week with Jeremy, his explanations, quote, squeezing us in toward the end of the month, these guys RULE! Price is sooooo fair when you consider the quality of the service and the professionalism of today's crew of 9. Showed up at 9.23am (on a 9.30 appointment) Took down our 5000sqft house, relocated the whole enchilada 4 miles down the street in 9 hours. Even if you're not thinking of moving, you should now that you've read all the 5 stars reviews. These guys are PROS.

    TopCare Moving & Storage - Tc

    TopCare Moving & Storage

    (121 reviews)

    I used TopCare Moving for my move from Aliso Viejo to Las Vegas and they were excellent from start…read moreto finish. The crew showed up right on time with a 4-man team, and they were very professional the entire day. I had already packed about 99% of my stuff, so they mainly needed to wrap furniture and box a few larger items I didn't have boxes for. They worked fast but were extremely careful. They loaded the entire truck in about 3.5 hours, which was impressive considering I was moving from a house to a house and had a lot of furniture. The unloading in Las Vegas was even more impressive. They finished in about 2 hours, including putting two beds back together. One of them was a heavy Sleep Number bed with the base, and I honestly don't know how they managed to get it down the stairs in California and back up the stairs in my new house without a scratch. No damage to anything. Rob was the lead on the crew and did a great job communicating the whole time, asking where things should go and making sure everything was placed exactly where I wanted it. The whole team was friendly, respectful, and easy to work with. The price was also very fair for the distance, especially compared to other quotes I got. Overall, this was one of the least stressful moves I've had. I would definitely use TopCare Movers again, and my brother is already planning to use them for his move in May. Highly recommend.

    TopCare Moving was AMAZING! Rob and his team were professional, detail-oriented, and personable. I…read moreknow this job is incredibly physically demanding work - many crews tend to keep to themselves and focus on powering through, but they each made a thoughtful effort to introduce themselves, which created a friendly atmosphere. Scheduling was seamless from the moment I reached out for a quote. On the day of the move, they actually arrived earlier than expected, which immediately set the tone. They originally estimated around 2-3 hours for loading, but they were so efficient they only took 1.25 hours! I was wildly impressed. With the extra time, they offered to help load the items I had set aside for my car, taking extra trips to carry the remainder of items from my apartment out to my car. When I got to my new home, they had already arrived and were immediately ready to unload, which to my shock, again, only took only 45 minutes despite it being 100 degrees. Everything was placed in the correct rooms as labeled. They made sure to stack boxes against the walls in a strategically organized fashion, leaving plenty of walkway room, which has not always been the case for me in the past. They also took the time to ask where smaller, unlabeled items, like lamps, mirrors, and wall art, should be placed instead of placing them randomly (which is what I had expected and would have been perfectly happy with!). At no point did I feel like I needed to watch over them or worry about things being handled carelessly. Everything arrived exactly as expected, undamaged, and accounted for. There was not a single item damaged or broken. I want to give a special shout out to Rob who went the extra mile (literally and figuratively!) to ensure the entire process was smooth, organized, and well run from start to finish. As someone who is self-employed in client-facing work, it was easy to tell that Rob cares about the customer service aspect of his job just as much as the duties. Rob and his team were truly a blessing to work with, I am hiring them again for my upcoming move. I look forward to working with you again soon!

    Shift It Moving - Storage Unit 2

    Shift It Moving

    (142 reviews)

    Value and efficiency. My go to moving company. I always refer my clients to Shift it and always my…read moreclients appreciate the referral on how good they do

    Shift It Moving did a great job for me moving across town in Long Beach! Wesley was a fast and…read moreclear communicator in booking my move date. I got a text from Wesley a few minutes before Robert and Tony showed up - on time, of course! Robert and Tony worked efficiently and treated my belongings with care. The space I was moving into had smaller doorways, and they even had to remove a door from its hinges in order to get some of my furnishings in. They did it quickly and returned it to the door frame when they were done. I had one scare, I couldn't find the extra table leaves for my dining room table after I started putting things in their place. I texted Wesley, and he responded quickly saying that they double checked the truck and there was nothing in it. Later that evening, I looked under the guest bedroom, which was where the table leaves had been stashed in my other home, and Tony and Robert had returned the table leaves Under the bed, just where they found them at my first house! Their rates were extremely reasonable, I had used a less professional Moving duo when I moved into this home, and shift it did better work at a lower price! I am booking another move with them for this weekend to move the remaining items not going into my new home to a friend's house!!

    Movers Best

    Movers Best

    (1.1k reviews)

    This is one of those situations where I wish I could give more than 5 stars. My family and I used…read moreMovers Best recently to help with a move from a 3 story unit to a 4 story unit. They are amazing. Bruno, Carlos and Triston arrived early and were so efficient with their time. They handled our belongings with care and made sure to wrap furniture that needed to be wrapped. They made sure that the each TV was transported in a tote and made sure that the TVs were all on their stands and in working order before they left. They even went above and beyond and fixed the legs on a couple of dressers that have been damaged for years. We have used a couple other moving companies in the past few years and Movers Best is by far the best one. They are very professional, friendly and extremely efficient. If anyone needs movers, Movers Best is my recommendation.

    Our company recently relocated racks and inventory from our warehouse in Irvine to a new facility…read morein Santa Ana, and Movers Best did an outstanding job. From the start, they were incredibly responsive to our Yelp inquiry and provided an accurate, highly competitive quote. They were also remarkably flexible, accommodating our schedule changes even after the initial booking, and kept in constant communication leading up to the move. On moving day, the six-man crew and two trucks we ordered arrived right on time. Led by Andre, the team was professional, meticulous, and highly efficient. They listened carefully to our instructions, wrapped our inventory securely, and handled everything with the utmost care. You can truly tell they take pride in their work. I highly recommend Movers Best for any commercial move and will absolutely use them again for our future logistics needs.

    Sannah Van Lines - packingsupplies - Updated May 2026

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