I wanted/needed 3 dying, relatively large trees, that were within 10 feet of my house removed, I wasn't about to attempt that myself and hurricane season is on the way!
Not having a lot of experience with tree companies, I went with Sanford's based off of the 4.5/5 star reviews they were getting on other platforms and my interaction with their estimator. They were a little more costly than other estimates, but these guys seemed more professional and on top of it.
After talking with him, I ended up with 4 trees removed, "cleanup" of 2 other trees and a guy got on my roof to pole-saw some branches back from another. All of it hauled away. I was absolutely good with all of that.
My "deductions" come from: they were an 1 1/2hr late arriving for the 8 o'clock appointment. No "heads-up" phone call. After waiting 45 minutes, I called their office number, which I had to leave a voicemail that wasn't returned until almost 3 hrs later.
Secondly, I really expected the clean up to be more thorough than it was. I wasn't looking for a pristine yard, but I wasn't expecting to pick up 4 wheelbarrow loads of limbs, twigs, wedges either...let alone putting my ladder (used to get on the roof) back where it was. read more