Went here for my birthday on Jan 19th 2024. Small and unique lil place, gets a bit crowded and cramped when busy, but had an overall fun, intimate, lively ambiance with some cool decor inspired by Filipino culture.
It's a good idea to check out their menu online before going at Sanduk.ca, especially if you are not familiar with Filipino cuisine. They currently do not have photos, so Google search or watch a video to get an idea of what you expect in terms of portion, plating, and ingredients. Seems to be a few inconsistencies with their in-restaurant menu and online menu - some dish descriptions I read on their site didn't match the in-person menu at the restaurant.
We had reservations, and there seemed to be no front desk where someone would come and serve you or wait. Lobby was very crowded since they were busy that evening. Very confused on where to go and who to talk to. Chef/waiter seemed unsure and preoccupied when I asked. I eventually just spotted one of my family members and seated myself. My step-mom was waiting for us to arrive, and said that they didn't seem prepared for our reservation of 3.
Service was kind of slow. Took a while for servers to get back to us even after just ordering some drinks, as they seemed understaffed. My Ginger Ale came in a can for me to pour out into my own glass. A bit odd to me personally, but not really an issue in the grand scheme of things, just a small gripe. Maybe give customers a heads-up, or specify that soft drinks come in cans next time on the menu?
Appetizers were good. Here's what we got:
Lumpiang Shanghai (6 spring rolls): came with some kind of sauce similar to sweet Thai chili. Paired very well with them, but I wish there was more sauce in the ramekins, which were pretty shallow, especially since we were sharing. In the future, I'd suggest serving the Lumpiang Shanghai with deeper ramekins that can hold more sauce. Very yummy, wish I could've had them all to myself!
Panara: Also very good. Chopped Upo (bottle gourd), minced tofu, and shrimp wrapped in wontons and deep fried.
Main Course:
I cannot speak much in terms of my family member's experience, they ordered the Kare Kare, and complained that there was too much sauce compared to the amount of meat the got.
However, I personally LOVED the pork Sisig. It's minced/diced crispy pork on a sizzling plate like you get at Lone Star. If you are a meat-lover like myself, try this one out. It was seasoned just enough to enjoy the crispy meat and pork fat flavours, but not overpowering or bland, just right. Slight citrusy flavour from what I believe is Kalamansi/Filipino Lime, which was nice and not too much at all.
Like I said, definitely search this dish up online before ordering so you know what to expect. Lots of different textures, loved the crispy bits and melted pieces of pork fat. Very fun dish to eat, good portion, and especially filling with the little pot of rice they give you on the side. Wish I lived closer so I could order it again, maybe I'll take the trip just to have it. Been craving it ever since I left!
Overall, give Sanduk a try, and be patient with them, as they are a new restaurant. Familiarize yourself a bit with the menu items before going.
Suggestions for Sanduk to improve as of Jan 2024:
- Have someone greet guests at door, or have some kind of large, clear, and easy to read sign indicating where we should wait to be served/greeted.
- Look for ways to be more well-prepared for reservations.
- Include your own photographs of dishes on your website. Make sure they look professional, well-lit, etc.
- Make sure dish descriptions on website match menu exactly, have no typos, and are more detailed.
- Hire more staff if possible to lessen wait times. Not sure how your restaurant operates, so it's up to you to find out what's best.
- Make restaurant accessible to disabled customers - I know it's small, but maybe include ramps that can easily be used by wheelchair or mobility aid users. Consider adding Braille to menus.
- Specify what drinks will be served in (glasses, cups, cans, bottles, etc).
- Deeper ramekins for sauce. read more