This place is awesome and super trustworthy! I took my car in to get the axel looked at because the…read moredealership told me I needed a new one and quoted me $900+ for the axel job. Max looked at it and said that it's ok to continue driving and I don't need it replaced but offered multiple options if I wanted to get it rebuilt/replaced. I will definitely be using them in the future. Highly recommend

My husband has taken our cars and trucks here for over a decade when the Father owned it, I…read morebelieve his son took over. Mainly for emission and tune ups. There is a stigma with car garage ripping off women or minorities I've experienced several of them, but I trust this shop and my husband told me to come here because they are honest! They are great!

I was referred to this shop by some individuals in the industry and a friend who has been taking…read moretheir car there for years. First impression, they lack curb appeal for sure. However, for what they lack esthetically they make up for in quality, cost, and integrity. I have used this shop as my dedicated mechanic since 2019. During that time I have bought, fixed up, kept or sold 7 vehicles. I have always received thorough diagnosis of car issues, equitable pricing, and reliable work. My friend who originally referred me to this shop, one time went for an oil change and came home feeling like it may not have been topped off enough. Hold up - there is a reason why I'm telling you this story... when my friend called 168 about it they took his concern EXTREMELY seriously! They didn't just say bring it back in or worse disregard him. They immediately sent a flat bed to tow it to the show and reassured my friend that they have insurance if the vehicle has been damaged they will replace the whole thing, etc. I tell this story because let's face it no one is perfect all the time but in the face of a potentially catastrophic error 168 really showed up and did the right thing without any hassle. My friends car ended up being fine thankfully. Ended up he drove over some rope after leaving that got tangled in his under carriage. I refuse to take my cars anywhere else. One last note - unfortunately they are not diesel certified so if you have a Diesel engine sorry but they won't be able to do specific engine or emission work.

Had to update my review to recommend these guys all over again -- this week they fixed my A/C for…read more$250, where other shops quoted 3 and 4 times more than that. And they squeezed me in even though they were busy. I can't recommend them more highly.

Great shop. Had to book a little bit out but I'm so glad I did. Tracy was solid and helped me…read moreresolve issues I could not, nor could 2 other shops. Well priced work. Quality work. Good group here

You've really gotta love this place. They put a pair of shocks on the back of my 2015 F150 and…read morecharged me $763.86!!! The shocks they put on can be bought on Amazon for $41 each. Given that fact, they charged me almost 10 times more than it would've cost me to install them myself! There was a total of four easily accessed bolts involved to remove and replace them, and they charged me $205.20 labor!!! Five stars for unabashed, shameless greed. One star for fairness.

They have fixed my car a few times now and they are always quick with reasonable prices. When my…read morecar had an issues over the weekend, I easily set an appointment for Monday morning and dropped it off before work. They offered to drive me to work which was so helpful! My car was fixed by lunch time and is working great. They've always been able to find out what the true issue is even when the dealership thought it was something else. This is now the only place I'll take my car.

This shop doesn't know how to work on autos. WHAT A RIP OFF INCOMPETENT PEOPLE. HAD WORK ON MY 1983…read moreMercury Capri in 2020 TOTALLY MESSED IT UP. I would give them a -20 rating if I could. When I seen a review that they wrote in my name in 2020 was all false. When I called them on it there excuse now is they don't work on Old vehicles well da they don't know how to work on any vehicles without messing them up. STAY AWAY.

Immaculate Auto Repair & Service is the absolute best place to have your vehicle repaired or…read moreserviced in the Greater Salt Lake City region! They are extremely communicative, timely, honest, and their prices cannot be beaten. After getting my oil changed and alignment at another competing shop, I was told my cabin air filter, right CV axle, and battery, with 76% CCA remaining, needed to be replaced. I called four shops to get quotes for replacing the right CV axle. All of them came in within about 10-20% of each other, except Immaculate. I spoke with Bill at Immaculate, and he quickly provided an exact quote for the right CV axle, which came in at 60% lower than the quoted price from the other shops. He also advised me not to replace the battery, but to get it checked closer to winter. After shopping around, I called Bill back to get a quote using OEM parts, and he happily provided it. This all occurred on Friday, July 3rd, between 2:30 and 4:00 p.m. He also told me he could get my car scheduled for Tuesday. I thought it over the weekend and called Bill on Monday to schedule it for Wednesday. When I brought the car in, I asked them to check and quote several other items in addition to replacing the right CV axle, including two windshield wipers, two tires with mounting, balancing, and rotation, the engine air filter, cabin air filter, and a transmission drain and fill. I made several calls to Bill regarding different tire brands, tire warranties, and other options, and he happily helped every time. He always provided accurate quotes, and if he didn't have an answer, he would find out and call me back. Everything was completed the same day, and Bill brought the total price down to less than the cost of just replacing the CV axle at three other shops. I also had the chance to interact with KC, who happily answered my calls and questions when Bill wasn't available and even performed the tire rotation himself. As someone who grew up in the car business, I've never had a better experience with a service center than this. The combination of honesty, communication, service, pricing, and workmanship is outstanding. I would recommend Immaculate to anybody, including friends and family, without hesitation. I'm also posting this review six weeks later to say that not a single thing has been wrong with my vehicle. It drives like a dream. Thank you to Bill, KC, and the entire Immaculate team for such an exceptional experience. You've earned my business for years to come!

Excellent communication!I Of course I appreciate quality work, but number one for me is…read morecommunication on course of action and estimated duration.

These guys have gone above and beyond! They warranty denied them that went bad and I would refer…read morethem to everyone they got me right in right back out! They're very honest and do good work!

Good service and they do honest work. Excellent.read more

I give McNiels auto care 5 star because of their communication and efficiency…read more Unfortunately, I'm a victim of a hate crime. My catalytic converter was stolen and I completely hated it! (The Office reference anyone??) These are not cheap. Be grateful if you get away with paying anything under $1000 for repair. Mine costed $1700. AAA worked with McNiels auto care to ensure it was replaced and paid for. Your insurance normally covers this theft under comprehensive insurance FYI. Call your insurance and give them your mechanics info. As soon as they reviewed the damage, Andrew took pictures and sent me a link detailing exactly what the extent of the damage was. I was able to review the pics myself. AWESOME TOUCH! Never have I seen an auto mechanic use technology in this way to keep their customers updated. After this, Andrew called me to ensure I understood exactly what happened and what was needed in order to repair. It took them about a week total of ordering the part and installation. I also had them do other work on my car while they waited for the part. They did a great job. Andrew was very courteous and explained every step to get my car back up and running as usual. The mechanics did a great job fixing and handling general maintenance. Highly recommend you visit McNeils for your auto needs.

Top notch quality of service..McNeil's service techs stay in touch with vehicle's owner to ensure…read morethat the vehicle is being properly serviced as to the customers satisfaction. I don't have to drive a long distance because McNeil's Auto Care is right here in Riverton!

They did a great job on a PPI (pre-purchase inspection). We didn't buy that vehicle because they…read morefound so many problems with it. Brought a 2nd car in to them for the PPI. Didn't find any major issues, just scheduled maintenance. We bought that car. The next day the check engine light came on. We went back and there was an issue that was missed because the previous owner cleared the codes (or had someone else do it). They made the repair in 15 minutes free of charge because they missed it. Great guys! Very helpful!

They seem really knowledgeable and educated. I don't live in town, but if I did this is the one I'd…read morebe loyal to. Also, was able to get advice for my car at home! 10/10 would recommend