I don't know how anyone could rate Dr Konzelman anything lower than 5 stars. I have been a patient…read moreof his for over a year and he has continually helped me work through my depression and PTSD. The "test" that others have described was actually a blessing. It cuts through the long hours that would need to be spent trying to understand your true personality and upbringing. After taking the test (that takes a couple hours, yes) my results were printed out and we were able to dive right into what the real issues are and a treatment plan. I LOVE that test. I never want to waste anymore time just venting to counselors. I needed life coaching a guidance to start the healing process. With Dr. Konzelman incorporating my Christian Faith while never being judgmental, being a good listener and using that test to streamline his treatment, I can honestly say he is the best counselor I have ever had. Every week he gives advice and goals to work toward and everything he has advised me to do has worked or definitely helped me work through my issues. He is such a great person. His wife is so lovely and always works with me on scheduling challenges so I am always able to make my appointments while balancing family and a busy school schedule. He is an amazing counselor who is still helping me through my PTSD and depression. I would highly recommend him to anyone, especially to anyone with similar struggles as my own and would rate him more than 5 stars if it were possible.

My husband and I went to Konzelman for couples counseling. Dr. Konzelman had us take a test. I…read morewas expecting more like a personality test -- but was VERY detailed. It did cost extra (which we were not informed of up front), but revealed a lot to the Dr. When the results came back, we were explained the results. I tested high in fear and dependency - which made me mad. My husband tested angry and violent, needing control and more "negative" things. He said he was concerned because of the combination of results among other things - This made me very angry - and my husband and I did not go back after that. Fast forward a few years. My husband violently attacks me for the last time and I get the courage to leave. Truth is .... Dr. Konzelman hit the nail on the head... and my reaction was sadly so stereotypical of a co-dependent in an abusive relationship. And, Dr. Konzelman saw it. He was kind and he was gentle in his approach. But I was not ready to hear it - and my husband was not about to give up the control he had over me -- as a matter of fact, it only grew exponentially (As it always does). I look back now - and am so grateful for Doctors like Gregor Konzelman ... who saw the truth ... called it out, even though HE was attacked verbally by me. He knows his stuff.

I would score negative if I could. I was referred to this man because I have cancer. More has shown…read morerecently on a PET scan and I will need surgery. A diagnostic mammogram and biopsy need to be done. Orders failed to go through. I was calling based on the order copies. I was finally able to verify an order was received for my mammogram, but it was for a standard scan. I had to reschedule and they were going to work with his office to get the correct order. I got a call from the imaging location that he cancelled my appointment without notifying me. They were concerned as this is all necessary. His office lied to me about why and didn't even acknowledge that they hadn't spoken to me about a change. Neither Dr. Wright (Wrong in my book) or his office can be trusted to prioritize your health.

I found Dr Wright in 2022 - he is a wonderful doctor, He explains his plan for any issues to deal…read morewith today concerns, and the future plan very clear and will make sure you understand even if he needs to go over items again. I really enjoyed his medical knowledge and his bedside manner. He is Wonderful. I wish I could say the same about his staff. I inquired with one of his staff about what my out of pocket would be for a procedure and she said she would check on my insurance and get back to me. Glad when she called and she said .00 would be my out of pocket for the procedure. Turned out not to be true, but that was my problem. - My procedure was April 2023. Last week February 2025, I get a lab bill from a company I never heard of, for my 2023 procedure and the labs associated with it. The statement claimed they have no insurance on file for me so they are now sending me a bill. (my insurance information should have been provided by the Dr office at the time of the procedure) I contacted Dr Wrights office 3 times, requesting they forward my insurance information they have on file to their vendor as it was their responsibility to provide their Contract Vendor all the correct information about me, in order to provide services. After the third request they tell me is my responsibility to work with a company I do not have a contract with. Dr Wright is GREAT - but if you have to work with his staff or billing department GO SOMEWHERE ELSE. When I left the office after my procedure I received no discharge instructions, when my husband called they gave him the run around. NOPE Not a patient friendly office. The intake nurse was also Rude.

Michele put me at ease right away. Her office was comfortable and private. She was familiar with…read morenarcissistic personality disorder and was able to help me.

Michelle was my counselor for a couple year, she helped me work through some of the hardest times…read moreof my life. I definitely recommend Michelle.

Patricia is world class at meditation, hypnosis, suggestions, and visualizations. She is in a class…read morewith Abraham Hicks and Louise Hay. I am an engineer in sales and working with her has increased my performance by assisting with increased confidence, competence, and self awareness. Highly recommend for people looking to break through self imposed limitations.

I have tried Hypnotherapy once before and it wasn't until I found Patricia that absolutely LOVE…read morehypnotherapy and it has helped me so much with my anxiety, stress, and weight. Not everyone can do hypnotherapy and be able to connect with people. Patricia made me feel comfortable talking with her right from the start. I strongly recommend Patricia if your looking for someone to connect with and that can really help make a difference In your life.

She has helped my daughter through some rough teen years and she helped me through my mourning for…read morethe loss of my father. She's a great listener and is so helpful. I've referred people to her because I trust she will take care of them.

A few years ago while googling around trying to find good information on local counselors, I found…read moreMargy's profile. If you're in a position now where you are looking for a LMHC or Life Coach to help you work on some stuff- I strongly recommend her. Margy is a great listener, which really, every Life Coach/Therapist should be. The little something extra she brings to the table is her ability to take what you've told her and help you formulate the next step. I have so many friends who've told me they didn't have a good experience in therapy because they just felt like all they did was talk about their problems. Margy's gift is her ability to listen to what you're saying, work with you to get to the heart of the issue, and then start working with you on a path to a happier life. Taking that step to go talk to someone can be scary, but she's worth it.

One of the worst doctor visits I have ever had. First Dr Graf was put off that I hadn't received…read morethe Covid vaccine, and wasn't interested in getting it. I went to him with a laundry list of health issues, he looked at my previous doctors notes, hadn't even looked at the paperwork I had completed or the MultiCare website information I had filled out, he told me I didn't need the treatment he had me on, and sent me on my way to a weight-loss specialist. No testing was done, and when I asked about it, he said he was using the tests that were done a year and a half ago. Yet the illness and the symptoms were still there. It was expensive and I waited months for the appointment. Terrible experience. I was heartbroken and desperate for someone to help me with my health issues. My primary care physician was flabbergasted by Dr Graf's lack of treatment. He left me feeling marginalized and unimportant.

I brought my son in with a hormone problem, Dr Graf did a great job listening to his problem,…read morediscussing solutions and setting up a game plan. The whole visit must have been 30 minutes max, great efficiency for a doctors office. It was the first time I met Dr Graf, and I was impressed.

Five stars for the medical team, zero stars for scheduling, phones and leadership…read more I've been dealing with EMA for nearly two years and it often seems as if no one there below the rank of physician can operate a telephone. The causes of this collective developmental disability are a mystery, but the bureaucratic disease is real. The office is fully staffed. I know that from firsthand experience because I've been there five times. The parking situation is awesome. The location is stellar and easy to reach. But the front desk? The folks working the grill at McDonald's look like rocket scientists by comparison to EMA's admin people. Why is answering the phone in 20 rings or less so hard for them? Why can't EMA call referral patients to book appointments with them? Every time I cite EMA's Wesley San as my preferred physical medicine specialist the referring spine doctor tells me EMA will be calling me to make an appointment. However, that promise has not been fulfilled once in five tries in the two years since I tore up my back. And no one answers when you call EMA's main number at 253-272-9994 to try and make an appointment. Especially around lunch time, which apparently runs from 10 a.m. to 3 p.m. at EMA. Good luck booking at EMA via MyChart, as you can with nearly every other MultiCare office or affiliate, because EMA doesn't use it. Why? Apparently, managing physician Kashif Saeed thinks they're so incredibly efficient they don't need it. I've had a wonderful experience with Dr. Wesley San at EMA, who is awesome, but I'm no longer either healthy enough, persistent enough, nor intelligent enough to navigate my way through the EMA front office team to him. I know I'm not the only frequent flier at EMA who is sick of this crap. Because their reviews are full of similar stories, What's the moral of the a story? When you create an administrative situation where the only way a patient can get through to their physician at EMA is to write a negative review online, guess what you get? You're reading it. Look Kashif, if you are too busy to run the admin side of the business at EMA then hire someone else to oversee it and focus on physical medicine. Because this isn't working.

My test resulted in a misdiagnosis of ALS from someone un qualified to do so. Since - I've been…read moredenied care due to diagnosis. Even had a doctor tell me he saw no signs but treating my back pain would be considered a waste of time. Thrilled to see they have closed this location. I've had 2 1/2 years of hell