You need to listen to the 1 star reviews. These folks care much more about taking money from sick…read morepeople than they do helping them. My kid was involuntarily hospitalized and missed an appointment. They weren't able to call anyone, not even me, in order to cancel the appointment. Even though the situation was explained as soon as they got out of the hospital, there was zero compassion for a young person, with no money, who was obviously failed by them and ended up in the hospital. These absolute criminals still extorted my kid for $160 missed appointment fee. They pray on young, sick people and you should stay as far away as possible.

This women is terrible at her job…read more I was a patient of hers for only a few months, I stopped seeing her because instead of listening to my concerns and giving a proper diagnosis(ended up being DID) she dismissed it and put me on anti-psychotics - if you are put on them without having a psychotic disorder it makes everything worse - which caused a suicide attempt. Where she then called me stupid, never gave me an emergency meeting such as is required for that situation and said the reason was she "never knew" even though her scheduling team was clearly told.

Didn't seem to care about my feelings or wishes about treatment. I was not informed beforehand the…read moreintake appointment would be 2.5 hours and she spent the first half asking me extremely personal and painful questions and would cut me off after a one sentence answer. Second half she told me what she thought of my answers and didn't ask if she was correct in her conclusions. She told me my issue was grief and that I needed to learn to compartmentalize and I should quit seeing my counselor who I trust and see her for therapy instead. Plus my wife was sitting outside the office and could hear everything. Finally I got the prescription for my mental health condition that I needed at the time luckily. But if you have other options go somewhere else.

Good thinker but not a good listener yet. She had trouble believing in me and would hear opposite…read moreof what I say often. This is common now days with most people I noticed though. She will get higher stars when she hooks up with M.A.P.S. psychiatry services and Zendo training and has a psychedelic initiation herself. In the meantime bring a bottle of wine beak her snappy ice wall. I like her well enough. Psychiatrists have psyche issues too so don't expect a world of five star people there really are none.

I've regularly had a great experience here. I started with Dr. Cain as my psychiatrist doing…read moremedication management and Dr. Dowd doing therapy. Dr. Cain was the best psychiatrist I've ever had, and Dr. Dowd was the best therapist I've ever had. Unfortunately, Dr. Cain retired and Dr. Dowd passed away. I now do medication management with Dr. Irwin, who is great for those looking for alternatives to medication. I would say that she is about the whole person rather than just a medication hound. (She of course prescribes medication, but she was willing to work with me when I wanted to go off antidepressants for a while.) The foyer was recently refurbished so that it has a cozier sitting area than before. The office staff are kind, especially the billing department. It can definitely be difficult to get an appointment less than a month out, and every provider has guidelines for the patients they will or won't work with. My recommendation is to expect that finding the right therapist is like dating--it takes time and sometimes a lot of repeating the same story to different people before you find the right fit.

I made the mistake of sitting with Dr. George Jackson and giving him more than once chance to offer…read morehelp. Not one time in the 4 visits that I had with him helped one bit. What an unprofessional, uncaring, absolutely zero personality having excuse for a psychiatrist. He actually was nodding off as I spoke. Do yourself a favor and avoid this man.

A limited review. We were here to pick up our daughter who works there…read more Presently, there is tons of construction and so parking and getting around is a bit difficult. As she is an employee, I can not comment about the treatment one gets here. Her staff is very motivated to make things better to fix the negligence of past times. The new buildings will go a long way to remedy that

Released my son from custody two days later he died in his sleep diabetes he didn't know he had…read morecomplained about his stomach every day as Doctors to check it out. They said he was fine. Released him to a group home. He died two days later.

Working with Bryan has been truly transformative for our relationship. He held us both accountable…read morein a way that never felt judgmental, helping us navigate challenges we didn't even realize were at the root of our struggles. Bryan has a clear and thoughtful way of teaching, guiding us to understand ourselves and each other better. What stood out most is that he never took sides. Instead, he focused on solutions and helped us work as a team. His approach genuinely changed the course of our relationship for the better. We felt comfortable opening up from the very beginning, and the tools he gave us are things we still use every day. His system works -- plain and simple. We are incredibly grateful!

I cannot begin to share how much Bryan's guidance has created dramatically positive change in my…read moremarriage. Bryan was remarkably easy to talk to -- fair, patient, and deeply empathetic. He had an incredible ability to understand and articulate each of our perspectives, often even better than we could. Through his guidance, we learned the framework of a healthy marriage and gained tools to approach difficult conversations in a constructive way. Even when sessions began with tension or discouragement, we consistently ended them feeling relief, connection, and hope. At one point, we felt completely deflated, but we kept pushing through with Bryan's tools guiding us. It's almost hard to believe where we are now compared to just five months ago. We've found renewed trust, respect, love and excitement for the potential of an even richer relationship ahead. I feel so incredibly lucky to have had Bryan's support during such a difficult time. His work has helped us come out stronger, able not to just get through it, but to truly thrive -- and that's something we all deserve. I wholeheartedly recommend Bryan to anyone at any stage of their relationship. If you're even considering it, take the next step -- you'll thank yourselves. I only wish we had found him sooner!

Absolutely horrible . HIPPA violations , charges for appointments that didn't exist.! Appointment…read moreactual time with dr. , almost non existent , constant interruptions

Katie's Way Plus in Tacoma, WA, has been a life-changing blessing for my family. As a former Army…read morechaplain and a survivor of complicated PTSD from my own military experience, I've worked closely with veterans battling these demons. My son, who suffered from PTSD and TBI due to multiple deployments, had been struggling with severe depression, anxiety, and other combat-related symptoms. Despite trying countless conventional treatments, nothing seemed to help--until he found Katie's Way Plus and their TMS treatment. The transformation has been nothing short of miraculous. My son is a changed person, and for the first time in years, I feel like I have my son back. His mood, outlook, and overall quality of life have improved beyond anything we could have hoped for. Words cannot express how grateful we are to Katie's Way Plus for literally saving my son and giving him his life back. If you or someone you love is struggling, I can't recommend them enough. A Grateful Mom, J.M. Dehn

Katie's Way plus is not just a mental health clinic but a one stop shop at changing your life. They…read moretruly are fantastic in every way possible. dTMS has changed my life for the better. Before I started treatment I thought what I experienced daily was "normal" until I did treatment and realized I had been missing out on the colors of life and joy that PTSD, depression and anxiety stole for me. My life has changed for the better since calling this clinic. I highly recommend their awesome team. Reaching out for mental health help is never easy but the team at Katie's Way Plus makes it seem effortless.

I used Bluestone Psychological Services for an approximately two month period from September to…read moreNovember 2021. I was having some resurgent trauma-related problems from being assaulted in the past and was seeking guidance through them. Calling to set up an appointment was straightforward, I had read the online profiles of the professionals and asked if I could see someone in particular (as of writing this review on Saturday 17 June 2023, the person is no longer listed as working at Bluestone). After describing my situation to the receptionist, they said that it sounded like the person I was requesting could be a good fit. So we scheduled an intake appointment in an online format due to the COVID-19 pandemic. At the first appointment we set up weekly sessions thereafter until I was feeling confident enough to part ways with the therapy about two months later. I received a bit of talk and EMDR therapy in my sessions. The therapist was never short with me and I found the treatment effective for helping me work through my problems. She was professional in our sessions and never prying. I have continued to use some of the things I learned in the sessions after stopping the therapy sessions.

I was a former patient of Dr. Lilia Peng. I went to her because she was a Naturopathic psychiatric…read moreprovider and trans/LGBTQI+ friendly. However, I regret that decision. I felt that she was very impersonal and straight to the point. I never felt that much compassion from her. In addition, I felt that she did not have great bedside manner or manners with me at all. I felt her customer service to me was not that great. I had to cancel at the last minute a couple of times due to an emergency, and the practice and Dr. Peng told me they had to charge me a fee. Bluestone showed me no mercy, and Dr. Peng did not seem to show me any either. I felt that she also did not properly understand my conditions either. I also didn't like that when I made no follow up appointments with her that Dr. Peng reached out to me multiple times and asked me if I was interested in continuing with her. Well obviously, if I have not called you or made an appointment with the practice in months, it's evident I am no longer interested. In the end, I am glad I left. I would not recommend this practice or Dr. Peng at all. In my opinion, they have no understanding for when life situations come up and I did not feel there was good communication or compassion towards patients either by either Dr. Peng or the staff of bluestone.

The team here is fantastic. The place is modern and stylish and they offer many services, including…read moreSUD, Mental Health, Peer Services. I was informed that as they grow there will be even more including places for NA/AA to run meetings and court assessments. I can't imagine what a great thing this will be when it's fully developed when the quality of care and people is so good now!

From the owner: We provide quality mental health therapy and psychiatric medication management…read more We also offer evidence based substance use counseling.