I needed to replace a 50-year-old roof & two skylights on my house. I got a couple of estimates…read morethat were pretty close in price. The second estimate was from EBA Roofing. I intended to get a few more estimates, but the project manager at EBA (Manny) let me know that he really wanted the job & they could start the next day, so I decided to have them do it. The cost was $30,000.00.
This was the first time I had a roof replaced, so I had a few questions about the condition of the wood under the shingles. Manny explained that any wood that needed to be replaced would be extra. I knew from previous estimates that there would be bad wood where there were leaks & there were only four areas in the house where the roof leaked. I was home during the job & I was able to see how much wood was carried up to the roof because there was only one area where a ladder was used to access the roof & it was visible from my third floor living room windows. There were 4 sheets of plywood & (at the most) 7 or 8 2x4's.
When the job was completed & the final payment was due, I was presented with a bill for $7,320.00 for "Extra Wood." I was given an invoice to "explain" the extra charges - a total of 491 square feet of wood. I reminded Manny that I watched all the wood being carried up to the roof & it was nowhere near what was claimed & adding $3,367.00 to the total cost was outrageous. The price per square foot was also ridiculous. To give them the benefit of the doubt & see if they might have made a mistake when measuring the amount of wood replaced, I also discussed this issue with the owner - "Ben." Of course, he wasn't interested in reviewing it.....until I posted a review to prevent others from being ripped off; then he offered to reimburse me $1,100.00 if I deleted my review. Although that was insufficient, in the interest of resolving the issue, I agreed. Interestingly, the owner asked, "How do I know you will delete your review after I reimburse you?" I responded, "How did you know my checks for $30,000.00 would be good?" (Dishonest people often think everyone else is dishonest).
I mentioned to Manny that water was flowing off one section of the roof & was getting under a door into the den. Manny recommended replacing the rain gutters in that small section and another small section above a balcony. He gave me an estimate for those two sections of rain gutters (approximately 8 ft) - $5,300.00. Pure greed! I had another company replace ALL the rain gutters (130 ft) & install 5 Downspouts (60 ft.) on my entire house for $2,195.00. When I mentioned these issues to the owner, he responded, "Well, I already fired Manny."
In 2025, during rain, I noticed leaking in two areas near air conditioning vents. I thought the ducting was the problem, so I contacted the company that previously installed my air conditioner on the roof. After the technician inspected the two areas & took several photos, he explained that the leaking was caused by missing nails on the flashing around the ducts, which was the responsibility of the roofer. He said he could seal the two areas with material & it would cost $325.00. Since it was raining and EBA Roofing takes several days to respond (if they respond at all) & I didn't want more water damage in my home, I had him do the repair. On 11-15-25, I e-mailed the detailed invoice and the photos to EBA Roofing & requested reimbursement. I also mailed the entire package to EBA Roofing. I got no response.
On 11-20-25, I noted more leaking - this time from the roof. I called EBA Roofing and an office employee said they "will call me back when they get a confirmation time."
On 11-25-25, a technician came & said, "Uh...I forgot my ladder at my last job & I will be back in a few hours." He returned several hours later. I watched him apply some type of material on the area. He said, "If you get any more leaks, call me." I then explained the previous situation of the leaking from the flashing. I also handed him a printed copy of the detailed invoice from the air conditioning company along with more photos - (in addition to my previous e-mail and regular mailed documents & photos which were all ignored). And I reminded him that it was the third time I have provided the information without a response. He said, "I'll give them to the owner."
On 12-7-25, after being ignored for almost a month, I called EBA & spoke to a technician. He said they were not responsible for the problem & I should have contacted them earlier. I reminded him that they take several days to respond & I didn't want more water damage in my house. He just kept repeating, "You should have called us earlier."
12-15-25: EBA Roofing phoned me & said "We will be there to repair all the leaks if you are nice & take down the review." Two guys from EBA checked the roof, & blamed the leaks on "My neighbor's overhanging tree branch that is dripping water on the roof." Obviously, they think their customers are stupid.