What an epic birthday for our 3 year old. All 10 kids were easily satisfied for over 3 hours. The jumper was in great condition and safely bolted down to the ground. The combo jumper can be used wet or dry but we decided to leave it dry for the day. Pick up and drop off were incredibly easy, with no issues at all. They consistently communicate with you during the whole process. The best part about the whole rental was the early drop off and late pickup. Although, definitely not guaranteed, because of how busy they were, they dropped it off on Friday and picked it up on Sunday. We were able to not only play with it on Saturday, but enjoyed two extra jump sessions on the day before and after the party. read more

Sandi's Moonwalks - Combo Bounce House - Bounce House Rentals Near Me - Round Rock, Texas

Horrible communication by the owner. I rented a water slide for July 4th and it was to be dropped off at 1pm. The slide was dropped off at 4pm. Then I was told that they didn't have all the parts and I had to wait another hour. When I called the owner she was not helpful and did nothing to help. The owner avoided my calls when I tried to get updates on the water slide that was paid for in full. read more

The slide was horribly dirty, filled with sand and old grass. The bottom of the pool was covered in sand dirt and rocks. Slide was dropped off a day earlier in the morning. The water was left on so the whole backyard was flooded when I got home and I spent 2 hours cleaning the slide. I had to shop vac all the water out so I could get all the rocks. When I sent a message in I was told "the guys have been working 7 days a week" TBH It's not my problem, I paid $550 and expect the service I paid for. Will not be using you again. read more

The wrong inflatable was dropped off the day before the event, i reached out prior to 6pm(closing) the same day it was delivered, spoke with someone that gave me the option to keep it and receive a $50 credit toward the next rental, I let them know I wanted the one we ordered. No communication after that until I reached out the next morning, they ended up calling my wife and telling her that the route was scheduled already and that they couldn't give us the one we ordered. Again no communication until they came to pick it up and we were told that the kid that dropped off our messed up another delivery, not the inflatable we ordered we asked. Cut to Monday WE had to reach out again and we're told that someone would reach out between 4-430, its not 530 and ive had to call 3 times someone picked up but didn't say anything all I heard was wind. This place has piss poor communication. It's really not even about the inflatable as much as the lack of communication at this point. read more

RENT FROM ANY OTHER VENDOR IN THE CITY! My experience with Sandi's Moonwalks was the worst customer service experience of my life. When the bounce house was delivered to our location and plugged in, it blew out the power to the entire park. They left the bounce house laying on the ground and told us to go buy a generator. That was it. Amazing customer service! We did finally find a generator after 2 hours of scouring on Memorial Day weekend and when we got the bounce house partially inflated, we discovered that it was filled with dirty used socks from previous customers, dirt, grass, sticks etc. and was completely unusable. After 5 DAYS of unanswered calls and texts and e-mails to the owner, we finally got a response. We received only a partial refund and an email claiming they're not at fault for the electricity. read more

Sandi's Moonwalks - Absolutely disgusting! I know you can't smell a picture but if you can imagine used socks + dirt + heat, that's the smell. - Bounce House Rentals Near Me - Round Rock, Texas

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We LOVE Sandi's! This is the only place we ever rent from for kid's parties. Their customer service is top notch. I booked a bounce house for the wrong day this week and when I called Sandi's to try and fix the issue, they had already sent someone out to my house to bring the bouncy house over! They acted swiftly, made sure I had what I needed and were extremely polite even though I had made a big mistake. They got someone on a Sunday to come over and bring the bounce house. I will never rent from someone else! And I love that we are supporting a local small buisness in Round Rock! read more

Sandi's was great! They dropped off the day before. Delivery guys very friendly and professional. Will definitely use them for our next party! :) read more

If you are planning an outdoor family event, a bounce house from Sandi's is a sure hit! We rented the 5-n-1 Fun Town and also got the Popcorn-Bluetooth-Tables-Chairs Package (4 tables/24 chairs.) Everything was delivered a day early, and this made the party set-up LESS STRESSFUL. It was also great renting extra seating and tables--not to mention a Rock Blocker and a popcorn machine (including popcorn)--from a "one stop shop." Sandi's simply made the party experience so easy and so much fun! Remember, the tables and chairs are rentals, and used mostly at outdoor events with kids. They will arrive clean, but make sure to get some table coverings to hide scratches. This also helps for a quick clean-up. Regarding the popcorn machine...have a place to set it up as it is not on a cart nor does it have wheels. And take a little time to a.) learn how to use it, b.) prep popcorn before your event, c.) it's OK if you scorch the first batch. (heehee) We had extra popcorn from Sandi's, but we purchased even more popcorn kernels, popcorn oil, and flavored salt from HEB. p.s. THANK YOU to the Sandi's team for the friendly service--from the delivery tech, to the lady on the phone, to the owner! Good job!!! read more

Sandi's Moonwalks - Easy to turn on and off as needed, and lots of play space inside! - Bounce House Rentals Near Me - Round Rock, Texas

We rented the Wild Rapids inflatable water slide for my son's 9th birthday party and it was AMAZING!!! The party was on a Saturday, but they delivered it the day before so we were able to try it out. My husband and I got on it and had a blast- LOL! (of course we had our boys slide on it too) The day of the party, the boys had sooo much fun! It was such a hit- the neighbors kids were even peering over their fence to see everything. We will definitely be using Sandi's again! read more

Sandi's Moonwalks - Inflatable water slide - Bounce House Rentals Near Me - Round Rock, Texas

Horrible. Worst customer service and we will never use them again. Delivered very late, an old slide with missing water piece part, and picked up early. Acted as if they did US a favor (we paid full price???) and customer service just stopped responding. read more

Very communicative, helpful, and cooperative. We had to reschedule TWICE, and they accommodated us completely. Moreover, they were very clear and communicative about pickup and dropoff times and proactively gave us ETA updates. read more

DO NOT RENT HERE BRANDY !!!!!!!!!!!!!!!Refused to give me a refund after I paI'd the full amount even though I had canceled the event within a good reasonable amount of time she still refused to give me my $400. her policy is completely unreasonable and I even told her that we just got hit by a tornado and I needed that money for my newborn in myself along with my 2 three year olds and she refused to help me. read more

Great service ! Professional team that arrived on time. My daughter loved the water bounce house for her birthday! We will definitely plan on using their services in the near future ! read more

I used Sandis moonwalk for my sons birthday party. We rented a moonwalk, chairs and tables. There was a $50 reservation fee and we paid for the rest via paypal the day before delivery. This company was very responsive to emails and text messages and their website was very informative. The price was on par with other companies we looked at so overall, they did a fantastic job and I would highly recommend. read more

Sandi's Moonwalks - Bounce House Rentals Near Me - Round Rock, Texas

Employees left the driveway and back gate open after delivery and pickup. It's obvious to close them after opening them. Unfortunately we weren't there at pickup. Due to the gates being left open 2 chickens were killed by dogs getting on the property. read more

Just realized I had not reviewed Sandi's Moonwalks after our party last summer! They were AMAZING! The evening before the party, they arrived and set up quickly. Their equipment was very clean and nice. There was a hiccup with them bringing the incorrect moonwalk; but, they remedied the problem without issue, and in plenty of time for the party. The way the schedule worked out, they actually didn't come back to pick everything up until the following morning, and my daughter of course loved the extra time on the moonwalk. Such a fun birthday! Before they packed everything up, they wiped down and cleaned everything. We were so impressed! Very professional and reasonable pricing. I highly recommend Sandi's Moonwalks for your parties! read more

I will not recommend or rent from this company ever again. The bounce house I rented arrived dirty, food crumbs inside and their was a huge molded spot as if someone vomited and instead of cleaning it they left it and mold decided to grow. I tried calling, emailing and texting the company as this was not acceptable. We ended up shutting the bounce house down and not using it for the event. I'm extremely dissatisfied. I spent $223 on something I didn't feel safe putting my kids in. read more

Sandi's Moonwalks - Bounce House Rentals Near Me - Round Rock, Texas

I was so pleased with our rental last year, that this year, they were the natural choice. The prices are fair. They show up on time. When everyone wanted more last gear, they tried everything they could to let us keep it over night. The BEST customer service. Can't wait for our bigger and better water slide this year! . Thanks for everything guys! read more

We had a blast with the 18' waterslide we rented for my son's 4th birthday. I'm not sure whether the kids or the adults had the better time! Set up went perfectly, the crew was friendly, and they even dropped off a day early so we had double the fun! Everyone at Sandi's was communicative and professional. Only complaint is that the slide was pretty muddy from a previous party, but once we turned the water on, it cleaned up really quickly. We will definitely rent from them again! read more

We found this place from a yelp search and saw the ratings! Sandi's Moonwalks met every expectation and more! The water slide was delivered early, clean and set up. No work was needed on our end, minus the payment. Honestly I think the adults had more fun than the kids! I can't wait until the next party to rent something else! Every time I called to ask a question, the lady that answered was so helpfully and was able to answer every question I had! Highly recommended and we will be back! read more

This is my go-to bouncehouse company! Excellent service, and they always provide a clean and quality product. Also a bonus is the overnight offer to keep your bouncehouse or waterslide for a small fee. read more

We recently had a party for our 9 year old and rented a water slide/jump house and our experience from set up to pick up was awesome. We will def use this company again, and def let others know!!! It was dropped off the day before, which was great becasue our daughter and the neighborhood kids got extra time to play and they loved every minute of it!!! Staff had great communication, was nice, courteous and prompt! Thank you!! read more

Very clean jump house, delivered and picked up when promised. They were also very flexible and nice when I changed the date due to bad weather after reserving online. read more

The guys were on time and very friendly. The bouncy house was in great condition and larger than I expected! Also it was very easy to order through their web site! I will be using you guys again! read more

Renté un inflable de agua para el cumpleaños de mi hija. Vinieron a instalarlo el viernes y se fueron...llamé para que vinieran a arreglarlo porque los niños se cansaban para subir porque le faltaba mucho aire, vinieron, le conectaron otro motor de aire y ese problema quedó arreglado. Les comenté que la manguera que vá conectada para que el agua caiga y la resbaladilla se mantenga mojada no servía y me dijeron que ahí no podían hacer nada los niños se la arreglaron para solucionar el problema aventando agua con una cubeta cada que alguien resbalaba ..la parte que tenía al final se despegaba cada que un niño se resbalaba y los niños se la pasaron arreglando el "problema" cada vez que resbalaban. Total que se cansaron y terminaron en una alberca inflable que tuve que ir a comprar a Walmart. Los precios son bastánte elevados para tan pésimo servicio. Yo hablo por lo que nos pasó a nosotros como familia. Mi hija en vez de disfrutar su cumpleaños terminó frustrada read more

These guys got the best inventory I could find in Austin. Great pricing and friendly service. They delivered a day early at no extra cost to us!! Unit was clean and ready for fun when they set up. The online ordering is simple and smooth. Thanks guys! read more

Super easy company to work with! They dropped off timely and pick was easy. Communication was also perfect.

We had so much fun with the waterslide over the weekend. The prices at Sandi's were better than anywhere else, and the delivery was even a day early so we got an extra day of fun out of it! We had kids from age 2-10 and adults who literally couldn't get enough! I've never rented a bouncy anything from anywhere else, but I won't need to look anywhere else either - this place was great. read more

I ordered a water slide for my son's birthday, they delivered the night before which was awesome and they picked it up about an hour after our scheduled pick up time. The slide was clean and worked great! The kids had a blast and everything was set up and ready to go all we had to do was turn the water on and plug it in. The only draw back I had was that the employees who came to pick up the water slide just walked into my backyard without knocking on the door to warn us. It was very startling and unsettling that they didn't even knock to let us know they were there, they had not called ahead of time either so we had no idea they were on their way to pick it up. When we went back to talk to the employees they just casually apologized and said they would make a note of it. It doesn't take a lot of effort to knock on the door and introduce yourself, we have a dog had she been out there she may have gotten lose or hurt the employees. I would highly suggest to the company to train your employees to always knock and notify the customer that you are going to pack up and to the customers I would suggest asking for that when you order your equipment. Overall a great company that I would use again. read more

I would recommend Sandi's to any of my friends and family! I'd rented the Lava water slide for my son's birthday and it was pretty awesome! He loved it and so did his little buddies. It was clean and in good condition and the delivery/ set-up/ removal was done very quickly and efficiently. Thank you Sandi's for making my son's 10th birthday a blast! read more

Great job delivered the jumper even A-day early no rush on picking up either good quality great communication couldn't have asked for more highly recommend. read more

Sandi's Moonwalks did a great job with delivery and setup, although we did have a blower go out on-site, but they replaced it immediately. I appreciate their flexibility and "can-do" attitude. Will definitely work with again! read more

Rented the screamer for the weekend and my son enjoyed it so much by the third day he had completely worn himself out! Will definitely rent again for his birthday. read more

We were extremely happy with the price and quality! And they set up on Friday morning for our Saturday party and didn't pick up until Sunday morning which made for some very happy boys in my house. Will be renting from them for every party! read more

Overall we enjoyed our experience with Sandi's Moonwalks. We reserved a combo bounce house/ water slide for my son's 6th birthday party and it was a big hit. The only downside to our rental experience was that the morning of my son's party the wrong inflatable was delivered. Party planning is stressful as it is and this little hiccup added more to it. However, with a few minutes to spare before the start of the party they delivered the correct inflatable. It would've been nice to have everything set up well before the party so that guests could enjoy the slide right away but we made the most of it. We also rented the popcorn machine, 2 tables + chairs and a speaker for an additional $80. We really enjoyed the popcorn machine. To summarize overall it was a great value for everything that we used but if there could be more checks in place to make sure the correct inflatable is loaded onto the delivery truck it would make for a more seamless experience and less panic for party hosts. read more

Easy to book online and great selection! Would definitely rent from them again!

Sandi's Moonwalk was wonderful for our Memorial Day BBQ. They actually delivered the bounce house (the colorful castle with slide and basketball hoop) early and were able to get it though to our backyard. They were extremely professional and polite. Ordering online was easy and they kept me up to date through with delivery and pick up with phone calls and emails. The bounce house was wonderful and exactly what we wanted. We will definitely order through Sandi's again next year for Memorial Day and this year for our son's birthday. read more

Was so great, they delivered it a day earlier and picked up the next day after our party! We had extra time with the bounce house at no charge to us and our girls LOVED it! Would definitely recommend them and will be using them again in the future! Great prices and service! read more

Will rent from them again. Great selection and great service. The kids had so much fun on the water slide.

I've used Sandi's three times and have been more than satisfied. Ive used Sandis when it was rainy and miserably cold but they came out and set everything up anyway. Thankfully the day of the party had nicer weather. Everyone Ive spoken with has been polite and helpful. I will definitely use them again and I won't hesitate to recommend them. I'm already looking forward to the next time. read more