1. Sandals & Spurs Resorts

0

Hemphill, TX

Cancel

Open app

Search

Sandals & Spurs Resorts

5.0 (1 review)
Open • Open 24 hours

Sandals & Spurs Resorts Photos

More like Sandals & Spurs Resorts

Recommended Reviews - Sandals & Spurs Resorts

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Cypress Bend Resort, BW Premier Collection

Cypress Bend Resort, BW Premier Collection

2.8(26 reviews)
5.5 mi
•$$$$

This is a great hotel if you'd like to live off the grid. It is dated and has stains built into the…read morefloor. I didn't notice the stain on the nightstand until the second day. We arrived at night and visibility is very low. The gps had me turn onto a golf cart sized roadway so be careful. The tv remote pictured is not the remote for the tv and the tv can't be powered or controlled manually. The batteries looked like the very first pair made, lol. The elevators were still broken. The pool was mostly the shining light. There were friendly people there. The only major hiccup was the kitchen. My son and I were the second party seated at 615p. It wasn't until we received our drinks that we were informed that the kitchen was in the process of catering for a wedding. While attempting to leave, the waitress said she'd check to see how long it would be before we could order. She then tells us we could order entrees in ten minutes but she could take an appetizer order. It's now 640p. We have not received our appetizer, and we haven't been asked our order. I then overhear our waitress receiving the full order of a party that arrived sometime after we did. I guess it helped that the party was wearing shirts associated with the golfing tournament.

First and foremost, all elevators were broken and have been for 1.5 years!! Never mind not telling…read moreanyone until after they book you on 3rd floor. Beautiful place but the current owners have given up. A/C leaked in our room and the water covered 1/2 the floor (this is a suite). They never came to clean or bring towels. The pool was a lovely shade of sea foam green. The restaurant was out of EVERYTHING! This was the beginning of 4th of July vacation!! They don't have enough staff to keep this place going. The front desk person was quite literally rude and has a superiority complex. They put 3 couples in 3 different areas of the grounds. (Had to drive to get there) The blessing of this entire trip is Brandy! She is so sweet and gives great customer service.... I hope the new owners reward her! Maybe we will retry after new owners and renovations

Photos
Cypress Bend Resort, BW Premier Collection
Cypress Bend Resort, BW Premier Collection - Smoke alarm

Smoke alarm

Cypress Bend Resort, BW Premier Collection

See all

Sandals & Spurs Resorts - resorts - Updated November 2026

Loading...
Loading...
Loading...