We make it a point to stay at this wonderful hotel when we are passing through and can get a…read morereasonable rate. This hotel is so special to us and we enjoy everything about it. We appreciate the history and the well appointed restaurants and bar within. You don't even have to leave the property once you arrive. We will definitely return. You cannot go wrong staying here.

Wow. So many things awful. I guess the new philosophy is they are the only game in down so it's ok…read moreif everything is terrible. They don't care. No upkeep, terrible service, pool trashed, and staff telling you off. I also paid for fresh flowers in the room and sparkling wine for our arrival. I received plastic flowers and a $6 bottle of sparkling wine from HEB. Ridiculous. We also paid for a pool view room. You will see how bad that was in the photos. We reached out the the management staff they never responded All we can thank this property for is successfully ruining our anniversary.

Stayed for the whole week - the owner was a great guy, very friendly and accommodating. The room…read morewas clean and comfortable, we had zero problems or complaints the entire week. It was also very convenient to both Jackson Hill and Cassels Boykin ramps, which was great since we were on the water every day.

Worst hotel experience ever!!!!…read more This was our second visit to this "motel". The first was tolerable, so we sprung for the best room available. I arrived with my family in the evening in time to unpack and go to sleep. We woke up the next morning to find two bags of chips and a loaf of bread were dined on by the resident MICE. We reported it to the owners, who said they would take care of it. Nothing happened so we went down and bought our own glue traps the the following day, thinking it was only a mouse or two. We ended our trip early after catching 3 MICE in glue traps and seeing a few more afterward. When we called to let Marcy know we left early due to the MOUSE INFESTATION, SHE LAUGHED and said that just happens to dwellings in the woods. I know country houses occasionally have a mouse get inside. I also know only rarely do dwellings have RODENT INFESTATIONS and only NEGLECTED dwellings keep them. The owners must have made an attempt to hide the situation. There were no MOUSE DROPPINGS when we got there. Each day NEW MOUSE DROPPINGS appeared on the counters in the kitchen. Other things to consider: - There was an unsecured door from the office to our room. (We couldn't lock them out). This would have been a "show-stopper" except, I brought a brace to prevent the door from being opened. - The MAID UNLOCKED the DOOR and walked into our room WHILE WE WERE ASLEEP. No "do not disturb" plaque was provided. This happened on our first visit as well. The owner said he would take measures to ensure it wouldn't happen again. - Bathtub took over 24 hours to drain. - Recliner was broke. When I lifted the foot, it fell apart. - Wallpaper is peeling off the walls. - Owners are unfriendly and don't follow through with their promises. - Owners charged us $25 because she said, "your dog was on the carpet 'several times' ". She only came in once. How could she see the dog "several times" do they have surveillance inside the room? I am glad they didn't charge us for their resident MICE running on the carpet day and night. My recommendation is: CONSUMER BEWARE!!!

Pleasantly surprised at this place. Very clean, rooms are spacious and the staff was so friendly…read more Close to good local restaurants Would highly recommend to stay here

This is not my usual hotel accommodations. I am accompanying my husband and son on their annual…read morefishing trip. This hotel accommodates those with boats and huge trucks. Of course I had my preconceived notions. Although the hotel wasn't luxurious, it was clean and doable. The rooms remind you of your grandmother's house. The plain traditional wooden furniture, wooden floors, a tv and not much decor on the walls. Simplicity at its finest. After a day on the water. We came in thinking we would get ready for bed, but guess who found ants crawling in their bed? Me ! We called management and she came promptly. She started to change the linen and we determined ants were crawling under the mattress too. The manager left the room and immediately came back with keys to a new room for us to move too. We didn't have any problems in the new room. Kudos to the manager for taking care of us and having a pleasant attitude. Yes, I will return again! If you're ever in the area, give this hotel a try. I felt safe and local restaurants are within walking distance.

We come to Lufkin 2x/year for gymnastics meets. This place is the best one we've stayed at so far…read more Prices are more reasonable than some of the other ones. The staff are nice. There's fresh-fruit-flavored cold water, big chocolate chip cookies, and a cappuccino machine by check in counter. The reception area, hallways, & bedrooms are clean. The only drawback is the small gym with limited equipment & no hand weights. You can do cardio, but impossible to do proper strength training with what they have. We had 2-queen bedrooms. NO CONNECTING ROOMs, although it's noted to be available online. Our bedroom & bathroom were reasonably spacious & stocked with basic toiletries. We really liked the breakfast options. Although the dining room is small, they have more variety of breakfast totems than most places (even the more expensive ones). Here are the list of their breakfast choices: - hot items: pancake-covered sausage on a stick, scrambled eggs, mini sausages, biscuit & gravy, Texas-shaped Belgian waffle (you make it on site with a waffle maker) - continental: bread, bagels, prepackaged cinnamon rolls, prepackaged cheese pastry, breakfast bars, prepackaged blueberry muffins. - fresh fruit: apples, clementines, bananas, blueberries - others: yogurt, oatmeal, 3 types of cereals, peanut butter, jellies, chocolate chips, butter - drinks: coffee, milk, non-dairy milk, OJ, apple juice.

In this price range, this was a very nice hotel. I enjoyed my stay very much, clean, quiet, and the…read morestaff was friendly and attentive. Very good. I will come here again. I asked for a room in the back where it was quiet, and I had a great view of the trees.

After two long stays at Holiday Inn Express & Suites in Jasper, I can confirm it is the ONLY place…read moreto stay! Rooms are clean and consistent, breakfast is great, and the staff are Fantastic. Miss Shannon at the front desk is a gem and always greets guests personally. The entire staff never misses a greeting on the way out or in, or even in passing. Great experience every stay. :)

If I could give 0 stars I would. I am a disabled veteran who had been staying here for over 10…read moreyears on a monthly basis. About 6 months ago I stayed there and I had very brown bath water. I was told I was no longer welcome there because I expressed my concerns about the water and their bedding, which is required to have mattress covers but did not. I am African-American and disabled veteran so I strongly feel this is a racist and discrimination concern.

Everything was dirty. The towels smelled bad. Bugs were in the bed. The beds were half made up. The…read morefloors were sticky. The owner was very rude about the whole situation and said his kids live like that so it's no problem. Requested a refund and didn't receive one.

If I could give no stars, I WOULD. My boyfriend and I checked in this morning. At first glance it…read morewasn't that bad considering it was a run down motel (and the closest hotel to his rig) The room smells really weird, not as clean as it should be. And to top it off, there was a LITERAL ROACH crawling on the bed when we got back from dinner. A ROACH! Never, ever staying here again.

Beds are hard as a rock, very uncomfortable. Only reason I have it a 2 is because it was somewhat…read moreclean.

Rick was a great host. A very kind and helpful gentleman that looks out for his fellow nieghbors. I…read morewill absolutely be staying here again next time I'm in the area. Super clean with Satellite HDTV. Excellent National Parks Nearby. Thank you Rick!

What a wonderful place to stay. Very quiet, extremely clean, great amenities in the bathroom and a…read morevery friendly staff. Walking distance to restaurants and shopping. Swimming pool in the courtyard and the owner told me they are going to start some renovations! I highly recommend staying here if you are in the area... I know I will be staying there again!

Pros: it's is super clean, and the staff is very nice and helpful. I mean REALLY nice and helpful!…read moreThe AC works wonderfully. Everything is neat, clean, and works great. Cons: it can be a bit loud. Also, they don't have the continental breakfast anymore, which we didn't know until the next morning. But they have many breakfast options in town, so it wasn't critical for us. We will definitely stay here when we are in town.

A last minute business trip to Shreveport and I needed a place to stay so I stay at the chain I…read morealways do, Hilton, and landed at this HI. This HI measures up to most all HI's I've stayed at. Nothing over the top great, certainly nothing negative, just consistent. And for any business traveler, consistent is good. Room was clean, a/c coldish, breakfast bar as usual. Again, consistent. The only negative comment was the internet. So I will say that the weather was stormy bad all evening and morning and I kept getting an SOS on my phone which meant, if I understood correctly, my iPhone was not in an area my provider is - Verizon. And, have never stayed here or in this area, not sure how to gauge this. And, BTW, yesterday was the solar eclipse and we were a bit east of its path so there's that. If in the area again and in need of a room, I'll certainly stay here again.

Had an amazing experience. The staff was really nice and the up front service desk lady was also…read moreamazing and very helpful. Her name is Jessica and out of all of the hotels I've stayed in here in center while passing through she has been no doubt the best representative and most helpful with everything. 10 out of 10 definitely recommend the Hampton Inn.