False advertising and unfriendly staff. All items are way overpriced except a small rack of T-shirts that are of very low quality in the back of the store. I browsed the store but at the end walked out after realizing that it's a waste of my time. I wasn't acknowledged by a single staff member during all the time I spent at this store. read more

Horrible customer service and the way they wouldn't stand by inferior products was telling. If you want cheap beach crap this is the place for you, but if you try to do an exchange or refund. This is a tourist trap, I recommend you avoid it! read more

HUGE selection of nice brands. *HAD* to stop by..... I had a fun night in Miami this last weekend and I have maybe 10 new blisters....... Found some new reef yoga shoes... that I like!!!! I'm super picky and was truly just looking to escape the growing blisters & I left happy!!! Thank you !! :) read more

So we stopped here on our drive to Key West for some much needed sandals!! Some of the priciest sandals I've ever seen, but, there were sandals galore here!! Hey, I'm on vacation, don't mind splurging a little, and my feet thanked me later. I got some good comfortable sandals, perfect for Florida!! read more

Sandal Outlet - Outlet Stores Near Me - Marathon, Florida

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There is advertising up-and-down the highway for 4 for $10 T-shirts at this place as if it's what the whole store is about and it is not. 95% of the store is filled with high and brand like yeti, salt, life, and others. They get away with almost false advertising because they have a limited rack in the back of the store with the poorest selection of T- shirts 4 for $10. read more

Sandal Outlet - Limited selection of 4 for $10 T- shirts. - Outlet Stores Near Me - Marathon, Florida

The staff at this location is absolutely amazing! Extremely helpful if you have a question they will stop they will answer your question and then that moment you are the most important thing and that's important to me that when I go shopping and I'm going to spend money I want to know that I am valued. Excellent selection pricing is very good and if you're local you get a 10% discount read more

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The sign says 4 shirts for $10 and as a tourist I thought ok... good bargain. Well the entire store is almost twice that price except 2 small circular racks in the back. The rail tags say 3x but none to be found. I bought 4 2x and another batch for gifts. Total $23. and change. I got them back to NYC to wear and each one has a hole in it in a different spot. Garbage! Now I have to stitch each one discreetly. What a pain in the backside!! read more

Sandal Outlet - Outlet Stores Near Me - Marathon, Florida

Thank you Monica for help me locating a pair of shoes I want. Unfortunately you don't have it on your store, but you were so kind and helpful! read more

A friend and I stopped in to buy a bottled water for a friend with a headache. They had just run out, & Lisa went above and beyond to help. She took me to their break room, and gave me 2 cups of spring water. It was so sweet!!! I was so grateful that she took the time to care. I also saw that they had nice long sleeve men's fishing/water shirts 2 for $19.99. Good deal! read more

Looks like a cute shop. We pulled up with plenty of time to browse...and they shut off the sign anyway and wouldn't let anyone else in. Bummer. They missed out on quite a bit of business. Their loss. read more

So for our vacation we have seen the advertisement everywhere t-shirt city 4/$10. Upon entering the store you can only find said deal all the way in the back of the on one single rack of small children like sized shirts. As we check out the total I hear is 11.78 and it baffles me because we that doesn't add up when you say 4/$10. Look at the receipt and it was complete lies. This as little as it is was a total crap shoot. I am disgusted by lies and will never shop at this place again. I choose not to be price gouged. read more

Sandal Outlet - The receipt - Outlet Stores Near Me - Marathon, Florida

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First of all the name is beyond deceiving because walking into a place called the Sandal Outlet one would expect to find 1) Sandals and 2) at a discounted price since the term OUTLET is used in the name. WRONG LOL! The first thing you walk into and swim through in 90% of the store is overpriced $29.99 sweatshirts and t-shirts. NEXT STORE PLEASE! read more

The size selection is limited, but that's to be expected at an outlet. The staff is very friendly, and the store is clean and has A/C to cool you off while you shop. read more

Basically a bunch of lies. Seeing huge billboards for this place all along US 1 advertising 4 shirts for 10 dollars. We had some time to kill so decided to stop at the MM50 store on the way back to Miami. Surprise, there is nothing cheap in here except for a sad rack of tshirts in the back NOT FOR $10 but it's 4 for $11 and nothing you'd ever wear out. Everything else here is $50 and above!! AVOID AT ALL COSTS. I've never seen such a shady place in my life, goodness!! read more

Unbelievably rude staff Garbage merchandise and highly uncapped store. I don't know how they stay in business I assume nobody else has offered to do anything else with the building read more

I'm surprised to see so many poor reviews. However, I've never bought t-shirts here. If I want cheap but nice stuff, go to KMart. However, if you want high end quality in sandals, sunglasses with brand names, you will find them here. read more

I don't really have a rating to give on the overall store... but they are absolutely not ADA compliant. Like not even a little bit. If someone from the ADA comes out there... they're in for a HUGE fine. read more

JUST DON'T DO IT. These people are nothing but schucksters. Driving to Key West, this garbage company has signs everywhere along the highway touting: "Don't pay Key West prices! T-shirts 4 for $10!" IT'S A LIE. The wife and I thought: "Huh, let's just wait until our return trip and we'll stop." Big mistake. This is an overly-priced tourist trap that has a single rack of garbage, defective shirts that they sell 4 children-sized shirts for $10 and 4 adult-sized for $11. The remainder of the store is just simply a scam. There is a great selection, but at noticeably higher prices than t-shirt places right in Key West. False, deceptive advertising is the only way to summarize this establishment. read more

WASTE OF MONEY!! I recently purchased 4 t shirts while on vacation and when I got home I washed them. When I went to put them in the dryer I noticed the design on all 4 t shirts was completely gone and all over my other clothes!!! 100% don't recommend even stepping foot in this establishment! It's overpriced for cheep shit ! Wish I could give -5 stars read more

"Why pay Key West Prices?" says the bajillion signs for the Sandal Factory outlet. Why? Probably because they would have been CHEAPER. My sandals bit the dust the day before my Key West trip, so we popped in to find a replacement pair. I mean, c'mon! I can't go to the beach in sneakers! Anywho -- flip flops for $25+ here, most of the sandal offerings being well over $60, 70, 80. I did find a cute paid of wedged Teva flip flips for $27. So I bought them. Service was non existent, and the man checking me out didn't say a single word throughout the whole transaction. Wore my shoes for all of a couple of hours and then they cut into my feet and I had to march around with band-aids for the rest of my trip. Oy. read more

Everything is overpriced and not worth it. It says 4 shirts for $10 there was nothing in there that said that. I went to the sandal outlet in key west and there was one rack of shirts that were 4 for $10 and I didn't like any. Not worth stopping at unless you wanna spend over $25 per shirt read more

If you are in the Keys and need a t-shirt, flip-flops, bathing suit, board shorts, or any miscellaneous beachwear like that the Sandal Factory is your go-to store. They have it all from $5 cheapies to hundreds of dollars fancy footwear and you can get in and out of there in no time at all if you know what you want. In fact, many times Sir Nicholas won't buy flip-flops for himself until we go home on vacation because the selection here is so much better than anywhere in Colorado. Then again, that shouldn't come as a surprise. read more

Sandal Outlet - Outlet Stores Near Me - Marathon, Florida

LIES! They advertised 4 for $10 shirts on their billboards all the way down to key west and that was a lie. Everything was overpriced and they didn't even have the brands they advertised they sold. Shit place. read more

Terrible customer service and false advertising. Signs around marathon key said 4 for 10$ t shirts. When I went in there was one small rack with maybe 15 shirts that had the deal. Also very rude cashiers and service. read more

Sandal Outlet - The small rack and disappointed brother - Outlet Stores Near Me - Marathon, Florida

We flew in from San Francisco to attend our daughter's pinning ceremony at the University of Miami medical school. She wanted to visit Key West, Florida so we started on our long drive from Miami. Along the way, we passed a Sandal Outlet, so she wanted to stop at the next one to look at Birkenstock sandals. We saw the sign several miles before announcing a Sandal Factory outlet in Marathon, FL. As we made our left turn into the parking lot, we noticed that a sign indicated that it sold Birkenstock sandals. In fact inside the store, they also had a prominent sign advertising Birkenstocks. After searching, we couldn't find any and asked a man behind the cash register about Birkenstocks. He said that they don't have any and that it is carried in their other stores. I pointed out the prominent Birkenstock sign in the store, but he just ignored the comment. We felt that this store was similar to a bait and switch operation, but maybe the locals already know that. The store was relatively clean and had a fair share of tourists as it was a Saturday afternoon. There was a single restroom, which had a sign that the toilet is easily clogged. Certainly a positive was a plunger for those inclined to unclog it. read more

Great variety of merchandise however there is a young woman, dirty blonde hair, petite, not sure her name (receipt said"klimpl" as cashier) but a tremendous vibe killer. Has the face as if she just smelled a fart, or drank spoiled milk. Her customer service is that of a self serve gas pump. Will never come here again considering I can buy sandals, hats, and T-shirt's essentially every 2 miles in the Florida Keys. read more

Ugh, Was excited while on vacation to get Key West shirts on sale. Adults 4 for $11 Kids 4 for $10 Picked out 8 shirts and an overpriced toy for my baby. Came home from vacation & discovered small holes in the shirts in various spots that I didn't see, & the print coming off after one wash. Yupp TOO GOOD TO BE TRUE. Wish I would have just bought one for $15 in key west:( read more

If you want a keys-themed t-shirt or sandals or shoes or a real baby alligator head to prove to everyone that you were in Florida, this is your place. I always come here at the end of my vacation to buy a t-shirt and their prices are fine ($15-$20). The t-shirt I bought a year ago is still going strong, so the quality is wholly acceptable to me. Ignore the billboards advertising "4 t-shirts for $10" as let's be honest here - even if they did offer these (who knows, I never saw any), why would *anyone* think that four t-shirts for $10 would be close to acceptable quality? This is 2015 folks, not 1980! read more

Worst Sandal Outlet ever! The woman Lisa was soooo rude. We asked her a question, she wouldn't even turn around to look at what we were asking her about. She immediately gave a nasty remark without taking into account what we were asking. We wanted the last hat/shirt combo that was on display. She then proceeding to give the whole mannequin with the shirt and hat on. We then had to proceed carrying this mannequin until we were ready to check out. Then Lisa opened another register and we were right in front of her and she would not ring us up! Then long story short we get to the front of the other register and the girl ringing us up is so confused as to why Lisa gave us the mannequin rather than just taking the shirt and hat off. Funny considering I was walking around with a mannequin for fifteen minutes but awful customer service. read more

AVOID! AVOID! AVOID! AVOID! AVOID! Avoid this place. We've seen all over the way to and from the Key West their ads and decided to stop. Selected couple tshirts which were labeled four for 10 and to our surprise, were charged $12. Reps didn't want to hear anything, saying that price is as scanned. Bait and switch. Avoid this place. Never visit this or any other locations! AVOID! read more

I can't speak to the customer service issues others have had since I didn't end up buying anything while I was here. As far the the pricing for sandals is concerned though, I think some people might be balking at the prices because they're just high priced shoes. During my search for a pair of sandals, I scanned a couple of bar codes to compare the prices to the same shoes available on Amazon, and generally the prices in the store were only about $5 more. That seems to be reasonably within the instant gratification threshold. The store has a lot of options for shoes and assorted tourist crap. I'd probably skip the shirts though, the cheap ones are just that. read more

As an example - I was looking at a pair of sandals that were $44. I always price check - and found these same sandals on Amazon for $36.99. Snap. Lots of other examples of this too. Don't buy anything here if it isn't an emergency. read more

Many signs/ billboards all the way down to key West but very expensive store with poor quality shirts. 4 for $10 shirts sale on billboard is a scam. The shirts are all faded out looking like someone wore them 100 times. All other shirts are 28 dollars and more. read more

Poor selection and no refunds even by the owner. Bad customer service. Go anywhere else.

I love this place. It is my go to place in Marathon. The sandal inventory is beyond amazing with most sizes available. Hat inventory great too. Want cool Columbia stuff? Go here. It really is well organized, clean and I like the staff. They remember me and laugh that I am back again. read more

First of all, we knew the 4/10 was a bait to get you in the door. If you are looking for nice t-shirts as souvenirs/gifts, it's a one stop shop. I had to buy a larger carry on to get everything home! Love the variety of T's, and odds and ends of souvenirs! read more

Yep. Ditto to all other reviews. I had to ask about the location of the 4 for $10 shirts that were advertised on at least four huge billboards along the highway. They were in the very back of the store on ONE circular rack. Many had flaws, marks, etc. I found some that were decent, but not sure how they'll hold up after a wash. We weren't expecting top quality shirts, but for all of the advertising would have liked more of a selection. Also, only child sizes are 4 for $10. Adult sizes are 4 for $11. I will say that the lady that helped me was very pleasant and the only reason this is a two star review instead of one star. read more

Sandal Factory has better product than most of the gift shops I saw. However, almost every pair of pants, shoes, or shirts cast $50 plus. The exception is one 3 for $10 T-shirt rack in the back. If you just have all kinds of extra money to blow than go for it. Personally, I'd say their overpriced. read more

There isn't a lot of places for shopping in Marathon, so this is probably one of the best places to go. They have a large selection of shoes. I was impressed by all of the really nice sandals for women. They also have clothes, swim suits, sunglasses, jewelry, and souvenirs. It's a little pricier than I would like. Most of the shoes you could probably find cheaper elsewhere if you weren't in the keys. I probably wouldn't buy sandals here for that reason, but I would consider buying some of their cute accessories. Overall, I think they have a lot of nice things, it's worth it to at least stop by and have a look around. read more

Horrible customer service. Prices may seem good but trust me... pay a little bit more for the costumer service. I asked an employee about their return policy prior to buying my swimsuit and she said they do exchanges or give store credit for all their items (but they don't do any returns). I didn't have a chance to try on my bathing suit because there was a long line for their dressing rooms and I had a crying toddler. Which is why I asked about their return policy prior to purchasing. I went back a few days later to exchange for size and a different employee said all sales are final for bathing suits. Completely different answer than the other employee. She said it's on my receipt, which it was but I explained to her that I specifically asked this question and showed the other employee what I was purchasing prior to buying it. They still didn't allow the exchange. Now I'm stuck with a bathing suit that doesn't fit. Guess I have to just give it away to someone. read more