Great, old-school service! We need more mom-n-pop shops like this!read more

We have been taking our vehicles here for that last couple of years. By far this is the most…read morehonest and dependable repair shop I have had used in my life!

Slim's Auto Repair - Anoka, MN…read more Slim's came highly recommended by a close family friend, Dave Marrs -- a man who, even after moving away from Anoka, still drives back just to have Slim's work on his vehicles. That alone told me everything I needed to know about the kind of trust and loyalty this shop inspires. I showed up at Slim's tired, stressed, and honestly just needing someone real -- someone who'd talk to me like a human being, not a problem to rush through. I'd been through enough breakdowns lately (cars and otherwise), and I needed honest communication, fair pricing, and a genuine sense of care. Slim's delivered all of that and more. They explained what needed to be done without condescension or fluff, kept me updated, and finished my "blower motor surgery" along with a few other diagnostics quickly and efficiently. When I picked up my car, I slid into the driver's seat, turned the key, and just knew. You know that feeling -- when the engine hums smooth and steady, and your gut says, "She's good." That's the Slim's difference. It's not just about fixing cars; it's about restoring trust -- in the work, in people, and in the idea that good businesses still exist. Slim's Auto earned not just my five stars, but my respect, gratitude, and repeat business for life. -- Christina Evers #AnokaMN #AutoRepair #FiveStarService #HonestMechanic #CustomerForLife

I hesitate to tell others because these guys are my secret auto service guys. Kidding aside, the…read morecrew at Slim's is the greatest. They are so honest, they'll tell you when you don't need something done to save you money. They don't try to "upsell" everything by telling you 20 other things you should have them do to your vehicle. They will tell you if something truly needs attention though. They have always done super high quality work, and at a very fair price with good turnaround time. They are prompt with communication and never go silent. All around, this is the best place I have ever used. I put my trust in them with all my vehicles, and they never disappoint. You can't go wrong here.

I've been here a couple times now and I highly recommend. Nick and the team are great people…read more Service is always fast, accurate and affordable.

Nick and team could not be better. I will never take my cars anywhere else! I love how quickly they…read moreget us in, their ability to diagnose the issue and they explain everything in layman's terms!

These guys are the best. Always knowledgeable and very helpful…read more The only place we take our vehicles! Thanks guys!

The new owners of this shop are legitimate scam artists. Myself, and at least a dozen family and…read morefriends have had nothing but bad experiences paying for services that were either never performed, or never talked about before hand and added on after the fact with little to no explanation. Find a new, trustworthy place to bring your vehicles!

12/14/15: I was introduced to West Metro Buick GMC when I submitted a request for information on a…read morenew vehicle. They are a "no hassle, no negotiation" dealership that puts their best price forward, and does not pay their sales people commission on sales. Jared emailed me with the information I requested, and then told me to contact him if I wanted to test drive. He was not pushy and left me alone until I decided to make the 50 minute drive to Monticello because they gave me a super reasonable quote on the vehicle I was interested in. I emailed Jared on a Tuesday morning asking if I could come up that afternoon to look at the vehicle. I found out that this is normally his day off, yet he was waiting for me when I arrived at 2pm. He spent an hour with me, answering all my questions and test driving the vehicle. I left, and Jared went home - except I returned 15 minutes later to purchase. He gladly came beck to work to assist me. I then met with Paul, the finance manager. Paul was no nonsense, asked a few questions, and then came back 10 minutes later with the best option for me. Again, no pressure, no added side sales - he showed me options that made sense for me, answered my questions, and let me decide what I wanted. He explained everything I asked about in the paperwork without being condescending, and treated me like a knowledgable and respected customer. After my purchase, despite his dinner plans, Jared took all the time that was needed to fully explain all the features of my technologically advanced vehicle, and did not make me feel like I was being rushed so he could go home. I was out of the dealership within 3 hours of my first arrival, and was never pressured. The made me a fair deal, including a fair trade-in deal. Everyone at the dealership was friendly, and I could tell they were doing their best to make everyone at the dealership feel comfortable and taken care of. I have never had such a pleasant experience purchasing a car anywhere else. They left me loving their dealership, and totally satisfied. They now have a loyal customer in me. -------------- Update 1/16/16: I took my vehicle in to have accessories installed, and it was a great experience. They had a loaner vehicle waiting for me, which was a brand new, loaded GMC Sierra with only 500 miles on it ready to go with a full tank. They gave me an estimated completion time, and when I arrived at that time the vehicle was finished and the work was done in a quality manner. I did ask them to look at repairing a scratch, and they told me they would have to send it to an external shop for a quote as they do not do body work at the dealership - which is a negative for me, but not a big negative. I like one stop shopping.

I bought a truck from West Metro a couple of years ago. The truck itself has been fantastic, and…read morethe initial sales team was great to work with. However, the experience in the finance office completely ruined the relationship, and I feel like I had one pulled over on me. During the finance process, I felt heavily pressured into buying their extended warranties, specifically the "Wrap Coverage." They heavily sold it as ultimate peace-of-mind protection. It turns out it was anything but that. Here is what you need to look out for if you buy here: * Used Replacement Parts: When I actually needed to use the warranty, the provider they sold me tried to replace my truck's components with used parts. I had to pay out-of-pocket just to get actual new parts put back into my vehicle. * The Fine Print Trap: The "Wrap Coverage" was highly praised by finance, but they failed to disclose that seals and gaskets are completely dropped from coverage after a certain mileage milestone. I am currently sitting on $3,000 worth of necessary seal and gasket work with zero coverage. * Zero Accountability: When I reached out to West Metro, they washed their hands of the situation by telling me they "no longer sell that company's contracts." * Broken Promises & Ghosting: The finance manager dragged me along for a full month, claiming he was talking to the General Manager (GM) about getting my out-of-pocket parts costs reimbursed. I even supplied them with the invoice from my recent visit proving what I had to pay to put new parts in the truck. It has now been three weeks of absolute crickets and ghosting. I thought I was purchasing peace of mind, but I really just bought an expensive lesson in fine-print deception. The sales team can get you a great truck, but run away the second you get sent to the finance office. Don't buy their third-party protections.

I took my truck here to get a rather complex, custom made front driveshaft made. I should have…read moregone here first but I tried two others, one wouldn't even work on it the other built a driveshaft that had horrible vibrations. The driveshaft that AA built was a perfect fit and works great without any vibrations. On top of that their prices were very reasonable.

Very polite, courteous and fair priced. AA Drive Line was recommended to my by a local shop to deal…read morewith my differential issues. Not only did they fix the problem, but when the local shop said that there was still noise coming from the differential, AA warrantied the parts and labor. This is my first time dealing with ANY drivetrain work on my high milage vehicles. If I need any other work done, I will recommend and know where to go. Thanks

I've been taking my vehicles to Alford's Repair for years. I'm capable of doing a lot of car…read morerepairs on my own, but trust and respect the mechanics at Alford's. Excellent service is rare anywhere you go, but it's what I get when I take my cars here. I'm willing to pay to have Alford's do the work because I trust them to fix what's broken and to also let me know what I need to keep an eye on. But they have NEVER tried to pressure me into fixing those other possible repairs they have noticed. I keep a family fleet of cars going and having a place to bring them where I know I won't be jerked around is great. I highly recommend Alford's repair. I would be shocked if you didn't receive the same great service as I always have.

My partner and I stopped here on the way to visit my folks for Easter. After a blinking check…read moreengine light, we limped our car to Alford's and they quickly assessed the issue and were upfront about pricing and repair options (we are keen to not sink much money into our older car after many repairs this year). These folks were fast, friendly, and gave us options. Would definitely recommend to others!

Elk River tire and auto Crystal greeted me and was…read morefriendly. After setting up the service I needed she asked if I would like a oil change. My car wasn't really due but the way she said it made me say yes. She then asked me to check out the web page by saying if you sign up you will get savings and a free oil change for your birthday. With good people like this up front making sure the guys in back get work. P.S guys buy her flowers.

I told them my issue then when I told them I didnt want them to work on it they charged me for a…read more'diagnosis' of what i told them was already wrong and I've never heard a tow guy talk so bad about a place, dont trust them