it has been a pleasure working with Svitlana! She is very professional and kind; she knows her…read morematerials and gives advice always taking in consideration the customer's preferences. She is committed to deliver on time and works well coordinated with Luis who does a great job cutting and installing the quartz. Thank you! Cecilia

Svetlana was a pleasure to work with on my bathroom and kitchen tile. She helped me tremendously…read morewith narrowing down my decision making and executing my vision. She was also extremely flexible and accommodating (I had a newborn at the time) and worked with me via text and email in addition to showing me stuff at the store.

Expansive selection of designer tile and exceptional design support. Brianne is the BEST, so…read morepatient and creative. She also provides a printout of what your tile design will look like - really helps to make a decision. Pricing is reasonable. My bathroom renovation turned out beautifully, currently working on the kitchen backsplash. I wouldn't go anywhere else.

Worst customer service especially by brianne and owner vinnie. Marble came broken after waiting for…read moremonths to receive. Robin, the wife of the owner never returned emails or calls during the process. When the piece came broken, they would not help in replacing it. But the good news I would like to share is that I found out that the fabricator is a local company in Rockaway, Tri State Stone and Tile. So you can basically cut out the middle man of a place like Chester Tile and go straight to the fabricator. They felt so bad that they replaced the piece free of charge. Nice to know there are caring and honest companies out there unlike Chester Tile. Stay away.

Worst service ever. Rude, unprofessional people. They broke new sink, left open plumbing caused…read moreflooded basement. We ended in court

I went in looking for a piece of marble for a shower seat I'm building. The lady, who later told me…read moreshe was the owner's mother, was very helpful in showing me all the types of marble, and going through pricing with me. She estimated $180 plus tax. I told her I would email her son to confirm order. I emailed Lucas Olivera the interaction I had with the lady in his showroom and all the details of my needs. He thanked me for my business and sent me an estimate for a little over $200. I didn't mind it much. The estimate also stated "the color I have is pure white quartz." Colors have strange names so I paid no mind and in later emails I always referred to the piece as marble. He ignored my wording and from there on referred to it as "the piece." I asked for pictures to make sure it was what I wanted, but when I realized he was never going to send them I put the order in anyway. I went to pick up the piece to find he had made it from engineered quartz. I hated it. I couldn't take it. He told me he stated quartz, so I looked back on the emails and saw how he had worded it. Thinking it was a simple misunderstanding, I asked if we could do the piece in marble like I've been asking from the very beginning. He emailed me that marble is more expensive and would be $430. What a waste of time! First he makes my order in whatever he wanted ignoring my request, charges me the same amount his mother estimated for marble, and then tries to charge me over double the price. I went to Rockaway Granite and Marble $160.

I called Tom Paganus, owner of the Groutsmith for an estimate on grout cleaning of two baths and a…read moretiled entry foyer. We quickly arranged an appointment several days later. As with so many home projects, the work was not quite as simple as I envisioned, but Tom brought the work into focus quickly explaining what needed to be done and what his strengths were. He supplied an immediate estimate of the three jobs and left us to decide without any pressure. The price was reasonable for professional work so we accepted. He arrived on time and proceeded with the bath project. This became somewhat complicated as there were several tiles that were loose and had to be replaced, but Tom is a knowledgeable professional and was undeterred by the job. In the end, we had two baths and a foyer looking noticeably brighter and cleaner. There were no estimate "surprises" and no debris left behind. Tom is a very professional and personable contractor. We highly recommend.

Tom did a fantastic job on our dirty old tile floors! We cannot be more pleased. I've never seen…read moreanyone work harder to get the job done right. He is a stand up guy (even though half the time he's literally on his hands and knees with a toothbrush) and will make sure you're 100% satisfied with his work. A true professional who takes pride in his work. Call the Groutsmith if you want your floors to look like new. He's prompt, courteous and very neat. Above all else he'll do what he says he'll do and will go above and beyond to make sure your place shines! I have no idea why anyone would give him anything less than 5 stars. I'd give him more stars if I had the option here! Thank you, thank you, thank you!!!!

I was helping an old friend to renovate her 1960's home. I was not living in her area and did not…read moreknow any contractors in her area. I connected with IC Home Design and the owner Horia. The first job was to take down and rebuild a very old worn out deck. The job completed on time and at the price quote. The craftsmenship was impressive. I then added the ronovation of a shed used for gardening supplies. Again the workmanship and finished product was outstanding. By this point I was completely confident in the quality of work done by IC Home Design. Next was taking up an old kitchen floor with several of flooring including old 4 x4 tile. IC Home Design quickly removed flooring and prepared the surface for new wall to wall tile which he also installed. I wanted the new kitchen cabinets to sit on the new tile. Ultimately he installed the new cabinets and finished off the kitchen install including new appliances, replacing a window with rotted wood and adding some additional electrical outlets. Next up IC Homes completely updated a secondary bathroom and then total renovated the master bathroom. Later IC Home found a floor refinisher to sand down the original hardwood floors and stain the floors which looked like new when he finished. All this activity took place while my eldery friend was still living in the home. Horia was very considerate of her living in the midst of all this mayhem and did little things to help her manage her way thorugh it all. I can't speak highly enough of the the quality of work done by Horia and his company I C Home Design. He is a true craftsemen who is a finished carpenter and knows how home construction should be done. His background includes new home construction and several cerifications that are important to home renovations. He is always a gentleman and a thoughful person. i you are looking for the extra low prices IC Home Design probably is not your contractor but if you want work that you can be proud of Horia and IC Home Design is a wonderful contractor to chose for your projects.

Horia is a great guy to work with and very respectable. He took off his shoes when he entered our…read morehome and treated our dog as if she were his own! From the start to end we were very impressed with him. Horia was very professional, provided us fair estimates and communicated with us on a regular basis. He did an excellent job adding a backsplash to our kitchen and installing our over the oven microwave. He is a general contractor and is very knowledgeable in the field. Once we have plans for our next project we'll be reaching to him again.

I would give this place 100 stars if I could! I found Art of Kitchen Tile & Bath when searching…read moreonline for nearby places I could visit to compare prices to a quote I had already received from elsewhere. After reading the reviews, I figured this would be a good place to comparison shop. Best decision I could have made!!! From the moment I walked in, I knew this was an amazing business. Everyone was super friendly, professional and knowledgeable. Another very important point for me was that there was absolutely no sales pressure. That's a HUGE plus! Long story short, I had received a quote for over $46,000.00 for the cabinets I wanted. This quote did not include any extras like pull out tray/drawers, lazy susans, utensil cabinets next to stove, etc. The price I ended up paying for all of the same cabinets from the original quote from the other guy plus additional cabinets, special pieces, drawer pulls, lazy susan/utensil drawer/pull out trays/drawers, etc. was just under $21,000.00!!! This price was for the exact same manufacturer (Fabuwood) and same exact color as quoted by the other guy...That's a $25,000.00 difference! (If my actual cost seems like a lot please note I got an insane amount of cabinets/pantries, etc.) Also, I don't know how I was so fortunate as to work extensively with Furkhan, but he was incredible throughout the entire renovation process! Despite the fact that I knew what I wanted for our renovations, I knew nothing about the actual process/details. Furkhan was pretty much available 24/7 and spent an endless amount of time with me going over every detail, making sure I didn't miss anything I might need, and answering my never ending questions. He took the time to learn exactly what I wanted and went above and beyond to ensure the desired results! He also came up with ideas that seemed minor but ultimately made the difference between me really liking my kitchen to absolutely loving it!!! (I still just look at the kitchen when I walk in and smile at the results). Another huge plus was that he worked seamlessly with my contractor and everyone else involved in the project (plumber, appliance place, etc.) to ensure the smooth flow of every aspect of the project. Even when I had a small problem with an outside vendor, he took care of it for me and made sure it was resolved immediately. He kept on top of everything going on and kept me updated accordingly. I cannot possibly thank Art of Kitchen Tile & Bath enough for all their hard work. Everyone who has walked into our house cannot stop talking about how beautiful it is and about the quality of the work! And I can never thank Furkhan enough for his insights and suggestions and handling the project with such professionalism as well as following up on every detail to ensure the incredible results we achieved! This is by far the longest review I have ever written. But they are by far one of the best businesses I have ever dealt with so I have to share this information!

Everything went amazing. From the digital Rendition to…read moreAprils suggestions of few different options made everything work out perfect! Even the cabinet company replaced few minor scuffs with new panels fitting exactly like the original ones!

Writing this review for my mom, who insisted she share her wonderful experience…read more The work was done in Livingston, NJ~! I have been a home owner over sixty years and hired many contractors. As you know this can be a daunting task. But I found Monk's~! Rich Ressa, Monk's estimator arrived to assess the job and prepare the contract. He was pleasant and accommodating, answering all my questions and putting me at ease. He explained the process so I would know what to expect. On the start date he introduced me to Cristian and his crew. Their work ethic was so professional, no muss - no fuss~! When the job was completed (on-time) Rich returned to make sure I was pleased with the results. If you need a contractor- look no further than Monks!

Our experience with Monks was outstanding. 10 out of 10 will recommend it to all. In a phrase =…read morefrictionless high quality. Joe Corticada - our day to day lead - kept us up to date on progress and found creative ways to complete the project ahead of schedule (under 3 months). Amanda Cook helped us bring our design to life ensuring it balanced both aesthetics and function. Mike Drohan helped us spend our budget where it mattered most (custom door - still in love with it!), while balancing high quality lower cost windows. As someone who has gone through other remodels and acted as a pseudo GM, I can tell you I will never go back. This team delivered, did so as a team, and gave us a very high quality product that will produce memories for ages. Our little guy is already obsessed.

Monks just finished my kitchen renovation. I can't say enough wonderful things about this company…read more A+ workmanship! Everyone from the initial meeting, the design process, all of the contractors and the implementation of the project was excellent! Thank you Bill, Cortney, Ward and the entire Monks Team! I'm thrilled with everything! I highly recommend this wonderful company!! - Debbie Cocino

Monks just finished my kitchen renovation. I can't say enough wonderful things about this company…read more A+ workmanship! Everyone from the initial meeting, the design process, all of the contractors and the implementation of the project was excellent! Thank you Bill, Cortney, Ward and the entire Monks Team! I'm thrilled with everything! I highly recommend this wonderful company!!

I have never written a review before but felt that Michael and his crew should be recognized for…read morethe wonderful work they did on my home. From the first phone call to the completion of the job I felt fully informed about what was going to happen, my options and what was happening. The work was done very well and done within the estimated time frame. I will highly recommend Baby Bear to all my family and friends!

AVOID AT ALL COSTS!!!!!!!!!!!!!! Michael seems friendly, and as you can see below, these reviews…read more(aside from BBC shoveling a driveway) ARE ALL PHONY. Please note "Oh Michael helped us with our insurance claim" (but no real explanation of services provided) "Michael didnt damage anything" - Well, clearly you're covering up for something there! We are 8 months in and needed to call the police to document all the damage this company has done to our property. What started out as a $30k estimate for a kitchen renovation - is now at $80,000+. You want to know why? Michael will sell you a new kitchen, but it's all bait and switch. Once you think the project is paid for, you realize he may have charged you $5,000 for a new ceiling, but that was only the REMOVAL of the sheetrock - and now he wants another $5,000 to replace it! BBC's fees have been three times what we've been quoted elsewhere. We were told two old windows were a custom size, they needed to be special ordered - would take 5-7 weeks to come in and cost $4,700. Three days later we had a window company come by and say "No those aren't custom, we can have them here in 10 days" And what was the cost?? $1,700 - THREE THOUSAND less, for two windows!!?? Why was he charging us almost FIVE GRAND and LYING that they were special order??? We have had a plumber come and tell us the $1200 (3 ft) gas line they did was made from a bunch of pipe and fittings from Home Depot - they didn't even give us a nice continuous gas line. Everything needs to be redone!!! They show up one day a week, IF THAT. In 8 months, they have taken 114 (BUSINESS DAYS) OFF! So do the math, thats an average of 5-9 actually days of work PER MONTH. The final straw was Michael telling us unless we paid 90% of our final payment (when the work hasn't even been done and HE owes US money) that he would not be refinishing our floors that BBC DAMAGED!!!!! Please see these photos, they never covered our gorgeous original 1925 hardwood floors and dumped all their stuff on it without a care in the world! Throughout this entire process every time we would mention BBC to our close friends and family - they would be shocked and appalled at the kind of mess we were in. There is no way this company will remain in business for the foreseeable future with these tactics. Also check Angie's List for other bad reviews - don't believe what you see on here.