Everyone is always super friendly, helpful, and knowledgeable. This is the spot for tile, stone,…read moreslabs, and all the products you need to install & maintain them!

TLDR: CTD has everything for a complex bathroom build and Ryan + his warehouse staff are terrific…read moreto work with. If you're remodeling CTD is THE place to supply you in central Marin. We're almost finished rebuilding 2.5 bathrooms from studs to sloped, curbless showers on heated tile floors. It's awesome when you can go somewhere and they have everything to get the job done at a high level. Our general contractor relies on them for the latest in bathroom building technology (i.e. the waterproof materials used in modern bathrooms) and I get it now having shopped all over Marin for supplies - this is the place to go. Sometimes staff at specialty trade stores can be difficult to deal with for homeowners, but I always had a positive experience at CTD. I'm not a contractor, affiliated with CTD, or receiving any compensation for this review. I just finally met Ryan and thought he and his team were worthy of a 5-star review. Note: we didn't use the design/showroom part of CTD for our design, as we did it ourselves in CAD.

Working with Cynitha at Italics has been an absolute dream. As an interior designer juggling…read moremultiple projects, having someone like her in your corner makes all the difference. She's not only incredibly knowledgeable about Italics' selections, but she also takes the time to understand your vision and offer thoughtful suggestions that elevate the entire design process. Cynitha has helped me source everything from statement pieces to subtle accents, always with patience, creativity, and an impeccable eye for detail. Her responsiveness and genuine care make her such a standout. I can't recommend her enough to anyone looking for support on high-end design projects -- she's the best! I will continue to go to Italics repeatedly because of Cynthia!

I scheduled an appointment a week in advance to help me select tile. The salesperson acted…read moresurprised to see me although I had told her what day and time I would show up. She gave me exactly 5 minutes of her time and had a rude demeanor. I'm truly surprised others has a good experience with her. Follow up note for Jon- I scheduled the appointment almost a week ahead, I asked for a time slot and she replied she was open from 10-3pm and didn't give me a time. Then I told her I was aiming for 1pm and I never got a response back. Even if I did arrive early, I wouldn't have been so upset had she been kind and asked me to wait. Plus there was no other customer in the store. She wasn't kind, she was rude. Her lunch arrived as I was leaving. She was clearly unprepared. I don't doubt her ability but her demeanor is not the best presentation for your business.

I sought assistance for a bathroom remodel and found Kari and Christine to be knowledgeable, easy…read moreto work with, and VERY helpful. I purchased my tile, vanity and fancy Toto toilet from them. Kari was so helpful discussing shower tile options and really listening to my thoughts about color scheme. She offered suggestions and always waited for my response before offering advice. Christine spent time going over vanity and toilet options providing comprehensive information and patiently responding to my plethora of questions. Very responsive to email follow up. She was very easy to work with. I would not hesitate using them for my next project!

We needed tile for two bathroom remodels (floors and walls) and tile for kitchen backsplash. Our…read morecontractor recommended CTW and Sandy was so helpful in picking out our tile! We walked in with some inspiration photos and she immediately grabbed us a few options. Easy to check out samples and place the order. Everything arrived in less than a week and our projects turned out even prettier than we could have imagined. We'd definitely go back to them for future needs!

David Shawn of Miconi Tiles remodeled a bathroom for me in our family home. He reorganized the…read morespace to fit in a stackable washer/dryer. The bedrooms and bathroom are on the second floor so it was very convenient.. He installed a jacuzzi bathtub. At first I couldn't see how every thing would work together and it came out great. The master bedroom had a tiny shower. And there again, he took advantage of of the space, moved a closet and we have a wonderful walk in toilet. Miconi has a lot of great designs to choose from. I highly recommend David Shawn and Miconi Tiles.

Service was great from David and his partner through the process, installation, Jesus and team was…read moreamazing. Great job on installation and easy to collaborate with. Only thing is hard to choose products at their showroom because limited selection and hard to see everything clearly, they just need some help organizing and displaying product, however, they can likely find it if you know what you want. Downside payment and terms NOT clear from the get go, I had to make four payments and process archaic, so took time and frustrated all, so caused some rough moments that could have been completely mitigated and the experience different. Would all be much smoother if they used an up to date payment method, likely electronic.

Dave and his crew originally installed our hardward floors and just completed a full refinish…read more Loved the work. Dave adjusted quickly to a last minute schedule change we requested, and then completed the project extremely quickly. After our inspection, we found a few imperfections. Dave's forman responded the same day and they promptly corrected the couple items we found. It is great to work with Sunshine Flooring.

David and team were excellent! They were knowledgeable, transparent, and competitive in the bidding…read moreprocess and they got the job done very well and very quickly. Would highly recommend.

The team was extremely professional and careful, taking a lot of care to make sure they did not…read moredamage our counters, walls, or floors. Our kitchen was usable for the entire three days they were working on the backsplash. They also helped us pick out the right grout to go with our tile! We're so happy with their work and would hire them in the future.

We hired Alfonso and his team to tile our kitchen floor and they were AMAZING: hard working,…read morepatient, meticulous perfectionists. They took their time to make sure everything was done right. The results speak for themselves. Our original kitchen floor was creaky, not level, and covered with fake wood, vinyl boards that weren't wearing well. When they pulled up the flooring, they found the subfloor was made with toxic exterior plywood boards laid over the old joists, so they had to rebuild the subfloor entirely from scratch. Alfonso gave us a choice of either laying cement boards over the existing floor (cheaper but would have raised the floor ¼" higher than the adjacent room's floor), or reinforcing the joists with stringers and lowering the subfloor, to make it level with the other room and strengthen the floor (a bit more but more polished looking). We appreciated having a choice that was budget conscious, but chose to go with the flush option. The added cost was reasonable for this unexpected work, and his team worked very hard to get it done quickly and efficiently, so they could still deliver on time. When we were indecisive about grout color, Alfonso made mockup samples of a few colors so we could see the end result more easily and was very patient and accommodating as we waffled our way through it, offering his expert opinion at every turn. The original estimate for the project was 4-6 days, and even with losing a few hours to an unexpected gas leak and the need to detour to rebuild the subfloor (literally improving our home from the inside out), they still finished on time and did a truly fantastic job. The work is exceptional, better than we could even have imagined or hoped. On top of all the obvious skill and pride in their work, Alfonso's team is among the most conscientious, hardworking crews we've ever worked with. Alfonso is friendly, warm, and communicative and made sure we knew what to expect at every stage of the project, frequently texting me with updates and talking with me onsite. His communication (and his assistant Maria!) was invaluable. We didn't move out during the work and were onsite every day so we saw up close how focused and professional they were. They made every effort to protect our other floors and to minimize dust and disruption. They cleaned up spotlessly at the end of every day (so you would hardly have known they were there). They arrived every day at 8 a.m. on the dot and worked steadily with just a lunch break through to 4:30/5. His crew was dedicated, respectful, kind, friendly, and hard working the whole time they were here. We knew we were in good hands. Of all the bids we got, Alfonso's was one of the more expensive, but it was also the most comprehensive -- including everything from removing and reinstalling appliances and baseboards, demolition and haul away, leveling the floor, laying the tile, waterproofing, sealing the grout, and cleaning up meticulously every day. Alfonso's work--given its exceptionally high quality--is absolutely worth it. Some of the other installers we talked to didn't include these end-to-end services in their costs, and it was worth every penny to have the project be handled by such professionals from start to finish. We hope someday we'll have another tiling project so we can work with Alfonso and his crew again! We really can't recommend Alfonso/GM Elite enough. Thank you, Alfonso, for our beautiful new floor!

Tile selection can be stressful because it is so important to the outcome of your final project…read more Michelle was an excellent partner in selecting the tile for our kitchen and bathroom remodel. I know what I like, but I'm not a design expert and it can be hard to select tiles from samples to finish out an important space in your home. Michelle was exceptionally patient with me and offered great selections until we landed on something that I ended up being thrilled with. You won't go wrong working with her. We get so many compliments on the kitchen floor - which is tile too! Thank you, Michelle!

I can't tell begin to express my gratitude to this company. I suffer from "design paralysis" and…read morestruggled with moving forward with my kitchen renovation for three years. I was with two other designers who did a layout of my existing kitchen on a computer, with ME telling THEM what to move around and that was it. They would point me toward the tiles and cabinets and tell me to pick it out. I felt helpless. How awesome it was to find Twenty Five Company (beautiful showroom) and designer Haley Kenney who (a) reworked my tiny kitchen and gave me more storage than I ever dreamed possible; and (b) really listened to me! When I would stray off course, she would remind me of what I told her I wanted, all while staying on budget. She even invited me out to watch the countertop fabricators set the templates on top of my slab - all while Haley was measuring and having them turn the template this way and that way. She is definitely doing what she was born to do and now I have the prettiest and most functional kitchen in town! Thank you Twenty Five Company!

Highly recommend this company. He was on time and was prompt with execution and very flexible to…read moreaddress few other issues in the house.

The rain was coming and I had a leak- so I was hoping Noe could come by and do a Quick Look & see…read moreif he could figure out the leak. He did! He did a seal and when the rain came and went the leak did not happen! Now we know where to address when we have more time and sunshine. Also had him check out my front steps that seem to need to be re-grouted - he pointed out white water marks coming out from the tiles is a sign of water getting in behind so he went tile by tile to figure out how many are loose. I look forward to his bid for service for spring project as he does great work so I feel like I will get a good deal and a great job well done.

We are thrilled with our new kitchen backsplash and received five star service from Roberto at…read moreEscarlata Tile. From the time of my first contact, Roberto responded quickly and professionally to every request. He was able to come out to provide a quote late on the same day that I contacted him, and he made sure that we had enough tile to complete the job (we had purchased it almost two years ago and then procrastinated on hiring the tile installer, and we had gotten only just barely enough -- 15 subway tiles left at the end). He was prepared to discuss the schedule at that time, and it worked out that he was able to fit in our small job (with the help of his assistant) before he started work on another larger project the following week. Roberto was easy to work with throughout, texting back quickly whenever we had questions. Roberto also gave us good suggestions about the grout and schluter colors for the finish, and we love the way the finished project matches our cabinets. The work itself was very well done, as far as I can tell. I realize as I write this review that I can't compare and contract tile installers the way I would compare different restaurants. I've only ever hired one other (in the East Bay, more than a decade ago). I'm including a photo that I sent around to family to show them how beautiful it looks. As far as cost, Roberto's bid was the middle of the three quotes we received, but it was pretty close to the lowest bid. I had much greater confidence in Roberto from our interactions, so we selected his firm for the job. I will go directly to Roberto in the future if we have any tiling projects.

DO NOT HIRE!!!…read more Roberto tiled our shower and it looked beautiful initially. Then we noticed that he used brown grout to tile the top portion of our shower (to stick it to the wall). It seeped through and ruined the tile. He was literally too lazy to go to the store to get white grout. The bottom of the wall he tiled looks fine but the top portion is awful. This was clearly his mistake. I told him I'd even buy replacement tile but he needed to fix it. We haven't heard from him since. Zero integrity. Stay away!!!

It's really too bad that I can't give more than 5 Stars! I…read moream so impressed with the showroom floor--neat, clean, accessible, and lots of samples! But more than that, my experience with Xavier Marmier was truly great. He is patient, kind, not pushy, and available to answer whatever questions I may have. The installers were also friendly, quick, and did a fabulous job! I give The Floor Store not only 5 Stars but my business, and I will confidently recommend them to others! Thank you!

Xavier was very helpful and oversaw the project from beginning to end. The luxury vinyl plank…read moreflooring was terrific and matched beautifully with our original flooring. Highly recommend the Floor Store in San Rafael. This was our third project with them. them.