Boyer Pools abandoned our project and we were lucky to have it completed by another company. Bob…read moreand his son Jake are compulsive liars, have lost their license and did not pay subs that worked on our project. In that regard, we were very fortunate that no liens were placed on our property by those subs. Jake Boyer actually blamed my wife and I for the delays in the project; thank GOD we didn't give them the next incremental payment or we'd still be out $36K. I would dig the hole myself before I hired anyone from the Boyer family and beware, I have been told that they are trying to do business still under a different company name. Run from anyone named Boyer...

This was definitely a BAD experience. Please beware. I…read morehad to get somebody to finish my project and do so many things over again because they were not done correctly and the City called him out on it. He wanted to bypass permits. Crazy experience for me.

Oly's is AWESOME! Merrill managed my project and was very responsive and attentive. Bobby gave me a…read morevery fair price, and everything was done well and within the deadline. Love my pool! Highly recommend Oly's!

Pool Remodel Success!…read more In the early fall of 2022 we sought bids to re-plaster our 35 year-old pool, convert to an LED lighting system and replace a cracked skimmer. We wanted to get as far away as possible from the original uncomfortable and ugly PebbleTec coating as practical... and we did! We're well experienced at doing due diligence on major remodel projects, and our pool was no exception. One company had been highly recommended on NextDoor.com so we invited a bid from them. We found numerous others and invited bids from each. A couple of them were totally out of touch price-wise, so were quickly eliminated. We thoroughly investigated reputations of the others. In the process we learned that, realistically, each of the companies had at least one skeleton in the closet - even years back. The unhappy customer of any business will always be the first to post negative feedback. But some of these vendors had current feedback that was awful. They were eliminated, leaving us just two companies who we thought were serious contenders. And their pricing was within about $1,500 of one another. So we dug further into the fine details of their proposals and selected the firm whose proposal best matched the exact finished product we wanted. That company was Oly's Pools from Valley Center. It was a good decision. From the first meeting with Robert Thompson of Oly's we felt that he was a straight-shooter. He did not promise they would start in a couple of weeks and just blow it out; that was unrealistic. He estimated they would be ready to start near the end of January and that's exactly when the demolition began. Of course, that was in the middle of the wettest winter here in years, so there were unpredictable and unavoidable weather delays through much of February. They had to re-pump the pool numerous times. But, when the weather was good they were here working. Our pool was completed in Late March and we could not be more pleased. Robert did not promise what he could not deliver and delivered what he promised. We chose a plaster product called QuartzScapes Reflections Series, in a medium dark blue with a touch of quartz sparkle. It is beautiful beyond our expectations. When one undertakes a remodeling project of any consequence there a certain expectations: The contractor will show up when promised; they will actually work a full day, not just come for awhile then saunter off to another job; they will be friendly and professional, respectful of your property, and clean up after themselves. And, finally, that the finished product will meet or exceed your expectations. That's a logical but not always accomplished list with every contractor. We can say unequivocally that Oly's Pools set a high bar and met all of our expectations. We HIGHLY RECOMMEND them for your pool remodel project as people of integrity and immense skill.

They actually responded and asked for pictures Not only did…read morehe reply quickly he stayed in a conversation explaining what I need to do to my Hot Tub to fix it without him coming out anytime I have an issue. I'd call this guy.

Matt was so wonderful. Explained everything to us and helped us fix the leak in our spa. Also gave…read moreus a few laughs! I highly recommend him to everyone.

Beau repaired our pool solar system leak in a professional and quick manner. He athen checked the…read morerpms of different modes on the pool pump because he heard the sound of the pump as being overly high pitched. Beau discovered the electrical panel needed upgrade to 220 with connecting pole which our electrician did for us. I highly recommend Beau for pool, pump and/or s olar repairs.

We need a new pool service company. I called and talked to Beau. He said he would come out the next…read moreday to give a quote. Nothing happened. Called once more and no response. I called another company and they came out within 24 hours, gave me a fair quote and we hired them on the spot. They started 3 days later. I do not know how to reply to Beau's response to my review, so I will add to this one: Beau-You need a lesson in good manners. First off, I spoke with you in person on December 28. You said you would be able to come out on either the 29th or the 30th. When I heard nothing from you, I called on the 30th and left a message. More importantly, if you don't know who I am (?), how could you even say that "you have checked with several pool businesses and I did not pay for work done"? Totally a lie on your part and you should be ashamed of this statement. Your reviews were all excellent which is why I called you in the first place. If you want to continue to get good reviews, you better clean up your act. Happy New Yea Since I cannot reply to Beau's pool service response, I will answer here: Beau your response is bordering on libel. You should be very careful to offer false claims against someone just because you screwed up and are not man enough to admit it. Like I said previously: your reviews were excellent, which is why we called you to begin with. Now is the time for you to look yourself in the mirror and say "I have to be more honest to protect my reputation". Doubt that will happen though. I sincerely hope that you will learn from this and treat future potential clients with respect and honesty.

Been customers of his for along time however the service has gone severely downhill in the last few…read moreyears. Last 4th of July (2025) my spa drain cover broke off. I texted him the next day to let him know it needs to be replaced. He acted like they could get right on it. A month or2 goes by still nothing. Then last month I text him again. He says yes we will take care of it. Still nothing! Looking for a new pool service as we speak. I have had enough. I do not recommend...

Poor customer service, Unprofessional and zero ownership on their neglect to my pool. Disappointed…read morewith the unkept maintenance, unfortunately im now dealing with algae and unsanitary pool conditions. when I asked for plan of execution i heard crickets , i asked kindly to make this negligent poor unmaintained better on under delivered service and i received no answers nor apology. Im now having to explore other avenues to get my pool to normal conditions. Unsatisfied customer. I have terminated service with this company.

We hired BP Water Concepts to build our pool after speaking with a handful of other pool companies…read more We have used larger companies in the past and we were excited to work with a small family owned local company this time around. Roger came out several times and was super friendly and receptive to our vision. BP initially seemed great until it came time to build the pool! We received our first mock up which we really liked, and were ready to make a couple small changes and move forward, only to never hear from them again. We tried several times to reach out via text as well as set up phone calls but Ben's response was always an apology days or more later, with excuses including "the last week was complicated for me," and even worse, just no response at all. Unfortunately, for us, we are out money, time, and doesn't look like we will have a pool this summer!

I can't say enough about this company! Family owned and amazing! From start to finish they were…read moreprofessional, courteous and most of all delivered the exact pool we have waited for ! Front start to finish 7 weeks ! This is un heard of! I would highly recommend them!

Easy Spa Parts is the best!! Easy to work with and they go above and beyond every time we work…read morewith them. When you are calling Easy Spa Parts, it is usually always a crisis or an emergency. They are like doctors. Always patient and helpful (actually better than doctors who are not always helpful and patient). Phil is a superstar. Always pleasant and goes the extra mile for you!

This company is amazing and the employees are courteous and our transaction was very smooth…read more I was desperate to get a new Diverter valve after ours exploded sending water everywhere and a gouge in the ceiling of our patio. They wasted NO TIME getting the replacement parts needed to us the next day. We will definitely order from them again when needed Thank you so very much! Lisa

Miserable experience…read more   At first, I thought this was an excellent outfit. But eventually my pool was overloaded with chlorine and burned swimmers' hair and swimsuits, as well as the housings for the underwater lights.  Office manager is nasty and leaves vile messages on my answering machine.

The BEST pool service I've ever used.... Can't say enough…read moregood things about this company. Our Pool Tech, Nick, is courteous, punctual and very knowledgeable. He recently located a hard to find leak, saving me lots of money not having to have it pressure tested....Nick is "The Man!"..... Also, the owner Mike, is professional, friendly, and always returns my calls in a timely fashion. Highly Recommend this fine company!