1. San Francisco Moving Services

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San Francisco Moving Services

4.7 (38 reviews)
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Michelle V.

I've moved about 8 times in the past 20 years. This company was the worst, and left me in quite a bind. Understand that they don't have insurance, so if anything happens - they'll say they aren't liable. As other reviewers have mentioned, if you ask questions they can hostile pretty quickly. I hired them through the Thumbtack platform, and was clear about needing to move a 2 bedroom home plus shed, and that I had books and a lot of stuff in general. I thought we were all set, but 2 nights before the move (night night, like around 9p) they called and asked what size truck I needed. I told them I had a lot of stuff, and would need the bigger option. They asked me to take pictures of all of it, at 9p 2 days before the move. I wasn't able to wade through my stuff let alone photograph it all, but I assured them I'd need the larger truck. They arrived with a very small rented truck. From my experience with other movers, I know this wasn't the standard size for a 2 bedroom. I immediately knew my stuff wouldn't fit. They suggested 2 trips. Did I mention I am a new, single mom and my son was 9 months old at the time? This was a long, hard day for us both. They were slow. Packing up the first load (a little over half of my stuff) took forever (about 5 hours) because they were trying to tetris everything in. They rushed to unload, throwing stuff everywhere. Boxes piled high in my livingroom. They left a shelving system in the way of the garage door, which caused me to have to have a friend of a friend come out to make sure it closed, and a tech come out later to make sure it was opening and working properly. When I asked if they had insurance during the 2nd round, they became immediately hostile and decided the move was taking too long (because of the small truck and all of the tetrising!). I had to beg them to continue. They loaded a few more things before telling me they were done, and I'd have to get someone else to move the rest. What they'd loaded on the 2nd run was done quickly, but TV's were left unwrapped, etc. There are dents and scratches on all of my furniture. A bed they'd disassembled was left disassembled. I had to go through thumbtack to negotiate a price reduction for the garage door repair, and to pay the 2nd group of movers several weeks later. We went back and forth several times, and I felt very pressured and had to provide lots of photos, receipts, etc. The 2nd moving company only took about 1.5 hours to load, unload, and assemble the remainder of my stuff - probably 40% of the move. Do yourself a favor, and go with someone insured who owns their own trucks (and isn't trying to save money by renting the smallest one possible).

Awesome job packing and moving
Dan B.

They did an amazing job packing our 16 foot POD for a big move. They are brilliant movers, very efficient and very friendly. Highly recommended! On time, well priced!

Pickup at 8am in the Castro

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9 days ago

Such a great experience. Max and his team were kind and efficient. I recommend them and their moving company!

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3 years ago

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5 years ago

Miguel was awesome. very nice, friendly and understood what was needed. they arrived at the destination quickly and unloaded with precision.

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6 years ago

They were great! The guys worked so hard and did a great job, and all my things were well cared-for. I'll definitely hire the crew again!

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6 years ago

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5 years ago

These guys are just great! Super affordable, but I gave them extra for their hard work.

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Ask the Community - San Francisco Moving Services

Review Highlights - San Francisco Moving Services

“Miguel is very reliable with communicating Will definitely use Miguel and his crew again.”

Mentioned in 16 reviews

Read more highlights

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Pure Moving Company - San Francisco movers

Pure Moving Company

(907 reviews)

$$

Mission Bay

I needed help with a move from a third-floor unit without elevators in the peninsula to a complex…read morein a bustling intersection in the city on pretty short notice. Booking: I sent an inquiry directly with the company due to their stellar reviews, and they were able to schedule me in for my preferred time/day. The overall process was really convenient, especially because of their flexible time window. Moving: the two movers, Herman and Aleksei, were incredibly efficient and very sweet/patient throughout the move. I appreciate that they handled both my expensive & economical items delicately. Also, I wasn't completely prepared on my end with the move such as knowing details like where to park for loading/unloading or even which items to move vs discard, which I had been dreading for weeks. However, thanks to their expertise and versatility, the move was stress-free. And a huge shoutout to Herman for his guidance and coordination that really ensured a seamless experience. Overall, this company lives up to its 5-star rating, and I highly recommend Herman & Aleksei if they are available!

Did a smallish move. Overall it went fine but I think it is a bit pricey and lacked a little…read moreurgency. Paid a little over 2.5k to move a 630 sq ft 1b/1b 3 miles and had 3, and eventually 4 movers. Overall I'd say it was good, not great When I scheduled I explained I had two walkins with lots of clothes - they assigned me three people when I likely needed more as I had a walkup. We ended up totally missing the window for the move which is more my fault but I had asked the people who confirmed if they felt it was reasonable. They helped move the hanging items (which I expect) and had me pitch in to pack the glass despite having asked for them to send someone to do this. It's not an issue but I do think there was a general lack of communication bw the movers and the ppl who helped book that made the day less efficient than it could have been. I'm happy to pack those things as it gave me an outlet for my moving anxiety and saves me time ofc but even without packing glass it still took 9 hours When I realized we were pretty behind it was very easy to get someone else last minute at noon, so that was helpful and everyone coordinated quickly to make it happen. All the guys were also very respectful and carefully wrapped my furniture (table, 4 chairs, coffee and side table, large tv, bed and heavy lifting frame, chair desk and small wine fridge). I think I have a lot crammed in to a 1B and was overall a good experience, though not quite as smooth or efficient as my previous SF moves Pros: Crew is friendly Didn't break anything, including my fancy stemware Cleaned up after themselves removing wrap and paper Very efficient by helping me add an extra mover at a reasonable cost ($50hr) Cons: Timing ended up being totally off :( not their fault completely but I tried to communicate several times during booking I had a small elevator window and a lot of stuff Pretty pricey for a 1 bed 3 mile move

One Big Man and One Big Truck - Check out our website!

One Big Man and One Big Truck

(895 reviews)

$$

Bayview-Hunters Point

i've now completed 6 (!!) successful amazing moves with this team since 2012. (i'm officially old i…read moreguess and how did that actually happen!). every time i walk away after a move wondering how i could have ever done it without the OMB team. they are half movers, half therapist! moving is incredibly stressful and having the right people makes what can easily bad day instead be happy and rewarding day. every time i've felt it was really worth every penny with this team. these guys are professionals, kind, friendly. if you're in sf and need to move... well you know what todo!

My wife already left a review but they deserve as many accolades as possible…read more We hired OBM because they quoted us the lowest price, but they were also the best and I highly doubt other movers would've gone above & beyond the way they did. We had a challenging move from downtown S.F. to Berkeley, to a house that is in the middle of multiple construction projects. Yet they made everything feel easy. I had gotten food poisoning the day before and we were stressing because we hadn't yet finished packing. But it was no problem--they loaded the truck with the items that were ready to go while we packed the rest. Make sure to ask for Joseph and his team (Fernando and Victor). They arrived a little early so they'd be ready and were the utmost professional while also being a warm and friendly team of guys. We would have them over dinner any time. Because of Joseph I'm now convinced that moving is both an art and an athletic feat. We had a recliner (100lbs) and a treadmill (200lbs) that were too wide to go through a doorway--and yet he maneuvered them effortlessly through without a scratch on either.

Royal Moving & Storage

Royal Moving & Storage

(514 reviews)

Mission Terrace, Outer Mission

They did great! Everything went well…read more would recommend them for anyone who needs movers

DO NOT USE ROYAL MOVING & STORAGE…read more My experience involved deceptive billing, $1,348.35 being taken and later refunded after I fought the charges, a $204.85 tip intentionally added without my knowledge or approval, manipulative tactics by management, damaged property, and a missing item. I was quoted $627 to pack and move my business property into Royal's storage. The crew was scheduled for 9:00 a.m. but arrived around 10:30. I did not receive the invoice until the move was complete and my property was already at Royal's Oakland facility. The bill was $2,048.50 before tip and included: * 5.5 billed hours, although Royal's records show 10:31 a.m.-2:58 p.m.--4 hours and 27 minutes of actual work. * $480 for complimentary moving pads. * $100 for bubble wrap the return driver confirmed was never used. * $90 for wardrobe boxes advertised as complimentary. * $100 for an item supposedly over 300 pounds, although the return driver confirmed none existed. * A $204.85 tip I never approved, authorized, or knew about. I had already given the crew a $60 cash tip based on the $627 quote. When I saw the inflated bill, I specifically told the driver not to charge my card because management and I were disputing it. A manager later confirmed that management had also told him not to process the payment. He processed $2,253.35 anyway and intentionally added a $204.85 tip for himself without my knowledge or approval. I did not discover it until I received the invoice the next day. This was not an accidental selection or billing error. He was told not to charge the card, charged it anyway, and deliberately took another $204.85. That is theft. Royal tried to claim its payment screen automatically defaulted to a tip. The driver's own screenshots contradict that explanation: they show "Tip Amount 0," "No tip," and "Add No Tip." The tip had to be selected and added. I spent five or six days dealing with multiple managers to recover my money. Rather than immediately correcting the bill, management used manipulative tactics and selectively quoted portions of Royal's website and estimate while ignoring language contradicting their claims. Management first claimed moving pads and blankets were different. Then they claimed the $480 was charged because the pads would remain in storage and would be refunded when returned. Royal eventually admitted this supposed charge was not disclosed anywhere. The return driver confirmed that pads and blankets are the same and Royal does not charge storage customers for them in any capacity. He also confirmed no bubble wrap was used and no item exceeded 300 pounds. Royal eventually corrected the legitimate bill to $905 and refunded $1,348.35. This was not a discount, compensation, or goodwill. It was my own money being returned after invalid charges were removed. Royal did not discount the corrected bill by one penny. Management admitted the intentionally added tip was unacceptable and should never have happened, but later confirmed the employee was still employed. Royal cannot credibly say intentionally taking a customer's money is unacceptable while retaining the person who did it. Once management knew exactly what happened and chose to keep him, this became a reflection of the company--not merely one dishonest employee. It told me everything I needed to know about Royal's character and business ethics. The problems continued. During the billing dispute, I told a manager I was worried about my stored property because this employee and his coworkers still had access to everything my business owned. She guaranteed my belongings would be fine. When Royal returned them, a massage table and water dispenser were damaged and a TV wall mount was missing. My documented replacement costs were $316.13. Royal did not respond to my claim for about a week, then twice claimed it had not received emails that showed as delivered. I finally had to resubmit everything through a text link. Royal offered only $200 as a "gesture of goodwill." Partially paying for property damaged or lost while in its possession is not goodwill. It is another refusal to take full responsibility. Mistakes happen. What defines a business is how management responds. Royal defended invalid charges, gave explanations contradicted by its own records, made me fight nearly a week to recover $1,348.35, retained an employee who intentionally stole more than $200 from me, and refused to fully cover documented damaged and missing property. In my experience, Royal Moving & Storage cannot be trusted with your property, credit card, or money. I strongly warn others not to use this company.

San Francisco Moving Services - movers - Updated October 2026

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