This place not only has a physical location but they will show up at various festivals and events throughout the valley. I got to try out their chocolate dipped cheesecake which cost me $9. The service was friendly, but the cheesecake was below average. The chocolate was tasty then. read more

San Francisco Chocolate Factory - Their stand at an outdoor festival. - Chocolatiers & Shops Near Me - Phoenix, Arizona

We had Large candy apples as thank you gifts for my granddaughter's quinceañera, and chocolate covered strawberries for the dessert table. I couldn't be more thrilled with the results! Each strawberry was perfectly dipped in rich, velvety chocolate that was absolutely delicious . They were beautifully presented and made for a lovely treat that everyone enjoyed. Everyone had more than one! The candy apples were equally impressive, with a delightful crunch and just the right amount of sweetness. They added a festive touch to her celebration and were a huge hit with everyone. I'm so grateful for the quality and care that went into these treats. If you're looking for delicious and beautifully crafted desserts for any occasion, I highly recommend these chocolate-covered strawberries and candy apples. They truly made our celebration even more special! They were delivered to the venue with care. We will certainly have them again. read more

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The candy was good. The staff felt they needed to lie about packaging in order to sell the product. My son purchased a basket of candy under false pretenses told by staff. Upon his purchase he was told by a staff member that there was another layer of candy under the top layer. Only to find out later, the top layer was being held up by a crumpled layer of paper! False advertising! As this was reported to the manager, we received nothing but excuses stating "this is the way they do their packaging". With no apology attached that we were mislead. There are too many businesses that sell homemade candy to be treated this way by one. Good luck to potential buyers. BEWARE! read more

I put an order in with this company and paid for same day delivery. The time I put it in was at 10am I was given the time frame of delivery no later than 5pm the same day. I was told that because it was being delivered to a business it would be no later than 5pm. Once I paid almost 100 for the product I was then informed that it would not be delivered until after 8pm. I cancelled my order that same day after 5pm. I was first told onve the cancellation was submitted I would receive my refund within 24 hours. 2 days later I was told it would be returned within 3-5 business days. When I received my refund it was more than 20 less than the amount they took out of my account.! I will NEVER order from here again and I will make sure to put in as many reviews on as many platforms as I possibly can so people will know! I know they use the best reviews possible to avoid these kind of reviews but until I am satisfied with getting some kind of good customer service I will continue to put in a truthful horrible review. DO BETTER!!! read more

Make sure if you place a custom order that you call at least the day before to confirm. My daughter's 16th bday custom strawberries were not made when I arrived for pick up and the order was placed 2 weeks before with written confirmation of pickup date on 11/22 at 10 am. I was told that "Derek was at a trade show and must of forgot". Until I mentioned a yelp review out of my frustration and disappointment, did the individual on the phone say he'd make them and deliver them....four hours later (party would be over by then) and when that wasn't good enough for me, he came off defensive. Really disappointed as my initial conversation via text when ordering was great! I'll take my business elsewhere next time. Bummer. read more

This place has the most amazing and delicious caramel apples! HIGHLY RECOMMEND!! Staff is very helpful also!

Just received a delivery of Shari's Berries, fulfilled by San Francisco Chocolate Factory, and they were fabulous! Whoever fulfilled them last year sent us some janky, small fruit, but this year's delivery brought the WOW Factor. I called today and gave them rave reviews, and they hung up on me... but called me back, and we had a fun convo. This is my place for chocolate! read more

San Francisco Chocolate Factory - Shari's Berries... this was a great batch - Chocolatiers & Shops Near Me - Phoenix, Arizona

Ordered Shari's Berries chocolate and roses and teddy bear, to be delivered Feb 12th. They say they tried at 7pm, last night but have not delivered yet today! Don't trust this company to deliver on time! No one is at work at 7pm! Not sure whi scheduled this, but I'm disputing the credit card charges and letting the world know not to trust them with your orders! read more

I stumbled across their table, downtown on First Friday. I hadn't had a candy apple in years so I was stoked to get one! They had a variety of toppings ranging from peanuts, sprinkles, toffee, etc. I decided to go with the toffee! The apples are ginormous! I bought the apple on Friday, sliced it when I got home, and just finished it today (Tuesday). Once I finished the apple, I was like damn, that was so good! I want another one! So, here I am again! Lol The shop is a 20 mins drive away from home, totally worth the drive! You can get 3 apples for $18, and they can last up to a month when refrigerated. For this visit, I got the toffee, Skor, and Praline! I'm so excited to get home and slice them up! I also got a punch card for a free apple. I'm sure I'll get the free apple in no time! Lol Though the candy apples have me sold alone, I'm looking forward to trying their other treats! They have chocolate covered bananas, strawberries, cherries, pretzels, etc.! As and adult, you'll definitely feel like a kid inside of a candy store, as I surely did lol yay for candy apples and chocolate treats! I'll be back real soon! read more

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(12/4/21 Visit) I was able to have their delicious caramel apples at the Tempe Festival of the Arts. My favorite is the Pecan Almond Praline. The great thing is they will cut up the apple if you want. Makes it easy to share! The guys working we're super friendly and again their caramel apples are the best! read more

San Francisco Chocolate Factory - Amazing Caramel Apples - Chocolatiers & Shops Near Me - Phoenix, Arizona

I wish they would better enforce... or at the least recommend social distancing and mask wearing in their small lobby to help ensure the safety of their customers. Sure it's not a state mandate (which Ducey has failed at from the beginning, so doesn't say much), but it is in the best interest of the public to ensure the health of vulnerable populations. However, I just learned they offer *online ordering* and curbside pickup so that is a great option for someone trying to be safe. Glad to know. The owner listened to my concerns (even when I rudely brought them up online, my bad. I apologize.), and was polite in replying, which I do appreciate. read more

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I'm in chocolate paradise! The new store at the northwest corner of W, Dunlap and 7th Avenue is a wonderful upgrade from the former commissary production space on Hatcher St. With the brighter space and attractive, well-organized displays, this new location makes buying treats an even more pleasant experience. And while parking was a bit tricky at the former commissary location, it is not an issue at this new store. Of course, the goodies are scrumptious as always. Looking forward to many future visits here! read more

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We like their apples so much we couldn't wait until they reopened. Apples are big, juicy, and just a bit tart to offset the sweet coating. We have tried most of their apples and can't wait to try more! The new location is easy to get to and parking is n the back. read more

San Fran Chocolate Factory hit the mark with their Caramel Apples, Maple Walnut creams, Chocolate Caramels & chocolate Apricots. We all felt like kids again. I highly recommend this local favorite. read more

San Francisco Chocolate Factory - Thankful for all the goodies!! - Chocolatiers & Shops Near Me - Phoenix, Arizona

So every time I go to phx area I have to go by Costco to see if these apples are in the store . I was pleasantly surprised to know they had a store in phx . Well bad news is I don't live in az . I called the store and they read more

One of my favorite dessert shops! I cannot pin point what I like most because it would not be an accurate review as everything is delicious! Try then out, you will not regret it. read more

San Francisco Chocolate Factory - Toffee chocolate and English toffee apples. - Chocolatiers & Shops Near Me - Phoenix, Arizona

Unfortunately this place refuses to follow local guidelines around social distancing and mask wearing for its employees and its patrons. Beyond that when attempting to educate the business owner and express concern from local residents we are met with snarky comments and name calling. If you value your safety and those around you, I'd avoid this place. Disappointing. read more

If you love sweets and chocolate ... BEWARE. You will eat far too much, because there is no stopping once you start. The San Francisco Chocolate Factory is THAT GOOD. My favorite ... chocolate cover strawberries. They're an old favorite, but these are just a little better than the best you've ever had. read more

We missed the grand opening but stopped by today. . Plenty of parking. Welcoming staff. So many options of chocolates, chocolate dipped strawberries and candy apples. Definitely recommend this place. The chocolate is melt in your mouth delicious. read more

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Very nice, welcoming and helpful people. The treats were SO YUMMY. Definitely recommend this place. read more

San Francisco Chocolate Factory - a display of bananas - Chocolatiers & Shops Near Me - Phoenix, Arizona

This is the best place to go for GREAT Quality Chocolate Treats!!! They have milk chocolate, dark chocolate and all kinds of fudge and of course candy apples! YUMMY for Your Tummy! read more

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Stopped in a few days ago and there was a mixup with my order and another customer. They did everything right to resolve the issue and were kind and professional. When I told them that I wouldn't be able to stop back in before the party tonight, due to time issues, they delivered my very small order right to my door. Thank you! It was much appreciated. Its a clean, organized and really nice store. Prices seemed good also. read more

This place has such amazing chocolate products and the prices are really surprising for the amount given. I'm seriously ordering some party platters from here as soon as I can plan onsite events with food again read more

San Francisco Chocolate Factory - Black forest fudge, chocolate fudge, caramellobell, s'mores sandwich, and a caramel cup (not pictured since it was too delicious to wait). - Chocolatiers & Shops Near Me - Phoenix, Arizona

Favorite item are the chocolate strawberries. Good amount of chocolate on items available. Good service. Trip was quick and easy. They give free samples sometimes too. Recommend read more

Absolute worst experience at their tent at the mesa fireworks celebration. The worker refused to service a mom and her two boys. He was inpatient and rude. Do better and treat everyone with respect. I will never buy from them. read more

Sold to a different company. Will NOT be back. New recipes. Thin brittle caramel and the toffee covered apples were just sugar coated not toffee. Bought Two @ $8 each. Both went into garbage. Soo bad. soo disappointing. read more

It's high time Yelpers know what great sweet tooth satisfaction is hiding in plain sight. If you've ever been to the Glendale Chocolate Affaire in your lifetime, there's a good chance you've seen (and an even better chance you've tried) this locally based chocolate and candy shop. Truth be told that contrary to the business' namesake, this is not a San Francisco based operation. Nope, its a Phoenix based outfit drawing their inspiration from San Francisco chocolatiers and chocolatiers elsewhere. In addition to the Glendale Affaire, you'll find them showing off their treats at various valley Costco locations as well as First Fridays in Downtown Phoenix. And the assortment of treats is impressive. This factory is most famous for their apples which are covered in a number of different sweet assortments. In addition to the traditional caramel you'll find their apples covered in options like chocolate, M&Ms, toffee, peppermint, coconut, sprinkles, apple pie (?), or even pecans. They also make their own in house fudge, which they make in large logs and cut into any portions you want right on the spot. But when I think of San Fran Chocolate Factory, I'm thinking about the chocolate fountain. You want bananas dipped in chocolate? Done. You want strawberries covered in that sweet stuff? No problem. But for me the one item that tops them all is their chocolate dipped cheesecake on a stick. A large slice of their own cheesecake gets enrobed in a coating from that chocolate fountain of theirs and almost immediately hardens to a rich thickness that makes every bite of that cheesecake rich and decadent. And I do mean rich. As in you-should-skip-dinner-and-probably-breakfast-the-next morning-if-you're-going-to-finish-this-by-yourself rich. Trust me, its worth every calorie. In addition to the items they sell at events, you can order a bunch of different items from their store or online via their website including chocolate bars, haystacks, rice krispy treats, frozen s'mores and even chocolate truffles. Truly a great local operation worthy of praise and your sweet tooth. Just save some of the chocolate dipped cheesecake for me, mmmkay? read more

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Went for the caramel apples and we were not disappointed! They were huge, crisp and juicy . Would go back again to try other goodies! read more

San Francisco Chocolate Factory - Chocolatiers & Shops Near Me - Phoenix, Arizona

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They have the best peanut butter cups I've ever had. And the price of the chocolate is amazing I'm definitely coming back soon.

It's no longer San Francisco chocolate factory. It's now some chocolate company. It's nicely renovated. However, I liked it so much better before. I walked in and only one person was in front of me. I ordered two dozen chocolate covered strawberries. These strawberries use to be cheaper. Now they are 30$ for 1 dozen. Insanely overpriced. I waited for these strawberries as people were coming and going with strawberries. One guy order the same thing as me and left before me. He waited 5 minutes while I waited 30 minutes. Multiple people came and left. My order was told to be put together and it wasn't. They forgot about it. I spent like 75$ and tbh I should have went with edible arrangements. They would have delivered it for around the same price. I honestly don't think I'll return. I use to be a regular here when it was San Francisco chocolate. read more

So excited to have this place in Sunnyslope! The staff was so helpful, kind, and my family thoroughly enjoyed their tasty chocolate! My neighbor tried their fudge and said that she never likes it, but absolutely loved theirs. Highly recommend. read more

Long-time Taffy Apple customer at Safeway & Costco's. Sometimes the apples are brown in the middle, but that's OK. I called because I thought they would appreciate knowing their last batch of apples at Safeway were too green to eat. I assumed they would want to take care of that quality control issue and would be thankful I called. I couldn't hardly get my knife to cut them. They also were too sour/ green tasting, not tart as granny smith apples are. Customer service told me that's the way the "new batch came in" and HE didn't have any problem eating them even thou they were that way. He continued to say I could do the same. I let him know I was surprised he would consider his stomach more important than mine, and expecting customers to eat hard green sour apples was a ridiculous way to treat customers. LOL He then said I could alway return them. IF purchased again, the apples can not be viewed or felt with the caramel choc/nuts over them. Why would I or anyone with the same issue, want to spend $6 each again, to find out IF they are too unripe/green to eat? This is a Selfish way to treat Customers. We, all of us, deserve SF Chocolate Factory to treat us with consideration. We pay the bills. Profit should never come before Customers. read more

If you want a great gift for that special someone or a treat for yourself, this is the place. Delicious handmade chocolate and candy apples are some of the highlights that San Francisco Chocolate Factory has to offer. Knowledgeable and kind staff are there to help guide you. read more

A very cute hidden shop that my girlfriend and I drove by one day. The chocolate is DELICIOUS and the fruit they use always seems to be fresh. Very happy to have ran into this place, as my gf and I now have a new fav choc shop! read more

Was all set to come up here and make a purchase. Found out owner is anti mask and thinks its all fake. I live up the hill on central. Sad a business with these values moved into the slope. read more

Melt in your mouth rich milk chocolate hand dipped strawberries, as beautiful as they are delicious. I ordered them for my best friends birthday they were the hit of the party. read more

This place is so cool I gone here many time the people are so nice they have grate server they have good tasting sweets the flavors just melt on my tung. read more

They have such a wide variety of Carmel apples, and the workers are so happy! I love this place 10/10 highly recommend!

Normally I bypass these kind of treats. But Derek S sold me on the fudge and cinnamon chocolate apples. Amazing both fudge and apples. Derek was all about customer service. I highly recommend if you are craving or need something special.Ask for Derek S. read more

The best chocolate ever. And what an incredible adventure seeing how all of these treasures are made. FYI I don't do many reviews but this was so impressive that I couldn't resist. read more