Mousa is a true authentic human being and asserts stellar customer service! I went in for my smokes and came out with a bubbler, screens, lighters and a smile on my face. I made a new friend. read more

San Clemente Vape & Cigars - American Spirit Cigarettes - Tobacco Shops Near Me - San Clemente, California

After only a few days of use, the product became defective. It would not charge properly and would not turn on consistently. I contacted the seller immediately and explained the issue. The seller claimed that I must have dropped the item in water, which is completely false. The item was never exposed to water or physical damage. Despite the product being defective, the seller refused to replace it. I also spoke with their customer service by phone, and the only solution they offered was a $10 refund, which I do not consider acceptable for a defective product. Because the merchant refused to properly resolve the issue, I contacted the payment processing company to dispute the transaction and request a refund. This experience has been very disappointing. The product I purchased from this brand did not work properly, and based on my experience, I would not purchase from them again anymore! read more

Bought a vape here in the morning. Worked fine for 5 hits then broke. Came back in with the receipt and the product a couple hours later when I had time and buddy refuses to even give me a replacement. I didn't even ask once for a refund. Just a new one that didn't break after 2 hits. Don't buy here, scummy mf's. You could tell guy at the counter didn't care either. Just told me to get out and come back another time or I could buy another one for half off like fr? Did he expect me to say "Yeah thanks man! Half off another scam!" How about just the product I payed for? If you're going to knowingly hand out faulty products, do not be mad when customers leave bad reviews. read more

Wonderful customer service and so very helpful! Sincerely appreciated how courteous the man at the front was. Normally I do not feel obliged to write reviews however the customer service was excellent for a first time visit, they also answer phone calls very nicely and efficiently! 10/10 service I will definitely be back again. Thank you very much, the kind service was very welcoming especially for someone like me who has a bit of social anxiety. read more

San Clemente Vape & Cigars - Geek bar - Tobacco Shops Near Me - San Clemente, California

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Every time I come in here, it is Always a pleasant experience. The staff is welcoming and helpful, and they always have a positive attitude. I am lucky that this place is so close to where I live. read more

Best Cigar Shop in South Orange County. Honest, Helpful and Knowledgeable staff. Owner run and it shows. These guys know how to run a business. Long time residence in the community that give back. They live local, shop local and work local. Highly recommended. read more

This place is super expensive! I'm going to say their prices are double than other vape shops. $10.00 for 1 coil. The same coil everywhere else is $5.00-$5.75. Unbelievable. Unfortunate too because I live so close to here. I will travel further though. Those prices are just too much read more

Idiots. These guys just buy a bunch of cheap Chinese garbage and try to charge full retail on it. They really don't know anything about water pipes or glass fittings.. Trying to put together something from what they have is a lesson in frustration. With all the competition in San Clemente with smoke shops you guys get lucky just because you're the only one in the north end of town. But trust me driving 2 exits to go to the best smoke shop in south OC.. is way worth it and will be my only option for now on. I got ripped off so bad last week I really just needed a piece really fast and I curse myself for that now. read more

Love this smoke shop! Been frequenting here the past few years and the owner Moussa has always been very kind and generous, I never feel like I am being ripped off :) always well stocked with good products and many choices which is always nice! Prices are reasonable and the customer service is excellent which is why I'll keep coming here as long as we're lucky enough to have them around! read more

Stopped here on my trip to SD and had a pleasure meeting Musa the business owner. They let you test the vape before you leave so I don't understand the complaints. Definitely coming by again to say hi read more

One of the best customer service I bought my aspire mod they gave me an awesome deal and this store it's very clean and organized ask for MOUSA definitely I'll come back for my vape needs read more

San Clemente Vape & Cigars - Tobacco Shops Near Me - San Clemente, California

Staff are friendly and helpful, but lately the single cartridge products they carry haven't worked. I've given it a chance over and over and at this point I open a brand new one and it doesn't work at all. I'm sick of wasting my money here because they don't refund for faulty products. This is ridiculous and they need to either switch suppliers or refund their customers. I got one just now and it doesn't work and I'm not going back. It's a shame because I've been going there for a year now. read more

More great service from the shop. My favorite place! Moussa always has a smile and is outstandingly friendly. read more

Absolutely love this place!! Come here all the time!! Best glass shop in San Clemente!! Great prices and great people!

I have nothing but great things to say about this shop. Both the gentlemen there are very helpful and extremely knowledgeable. I come back all the time! I would recommend anyone to this shop. Amazing glass and great prices! Truly no complaints. Phoenix read more

I have been going to this shop for a year now, yes I smoke. You couldn't find a friendlier store owner than Mousa, always has smile and welcomes you by name. I don't think you could find a more comprehensive variety of smoking, vaping, cigars, plus all other related paraphernalia, in all of Orange County. Their prices are quite competitive and the service is just superb. I highly recommend them for any of your smoking needs. read more

Awesome customer service nice people great prices I am definitely coming back again the guy that was there was super nice and told me how everything worked and I didn't even have to ask I really like that cuz a lot of times if I'm buying something it's new and I don't know much about read more

San Clemente Vape & Cigars - Tobacco Shops Near Me - San Clemente, California

This business is super friendly and they have a large selection of glass. After being overcharged at inner-limits, this is the only smoke shop I'll go to. Highly recommended!! read more

Store looks nice and well kept, very clean. Have a nice assortment of glass. Rated so low due to price. $45 for experience maeng da Kratom? Guy gets em for cheap and hikes it up. May as well just drive down to San D, get it for $15 and buy yourself a bomb ass meal while down there. Pretty sure the one sitting there has been there a while because I can't imagine anyone buying it at that price; and if you do - you're stupid. read more

Very nice and clean location everything is well organized and on display with a great variety to choose from they have all brands of my American Spirit cigarettes and they have an excellent humidor with fine cigars read more

Musa and his cousin are great!!! Always pleasant sjth a great selection and great prices. If your in San Clemente there is no better smoke shop around. Great prices and selection I've been buying kratom and vape gear for over a year now. read more

Always a pleasure to go into this store. Prices are competitive so I just shop here as it is next to Stater Bros. Food from SB, my smoking needs from here... I also often play the lotto there.... Good service!! read more