Been coming here for years for my bong and pipe needs (probably since 2012). Its usually a very…read morefriendly Middle-Eastern owner that helps me but tonight it was what appeared to be a half African-American teen who seemed wholly uninterested in our presence in the store. I came in with a used bong bowl and inquired on a matching diameter. He showed me over to where they were without recommending anything. He just puts a tray of bowls on the table and walks away to help a female customer (not to mention he was too busy helping a different female customer when we walked in). He comes back with a bored and uninvolved vibe while we had to measure out and look at every bowl ourselves without an ounce of help. I choose my bowl and we go to check out. The guy looks like im the cops banging on his door at 3 AM, just bothered to even be ringing me up (opposite of his attitude with the ladies). I left the store feeling slighted compared to my previous experiences of great customer service. I don't know if he was having a bad day or what but we will likely find another head shop to visit where getting a replacement bowl isn't like pulling teeth in the ghetto. Maybe if I dress up like a woman Mrs. Doubtfire style id get better service.

The store always smells good, must be the Incense, last time they did an example about the gravity…read morething that smokes I don't know but it was really cool watching it. The employee name Shaun, Very charismatic. It's a nice local place that we've gone to you for many years I can't believe I never did a review on it yet.

I came here recently to buy a smoker because it was the closest vape store to my work and have been…read morecoming ever since for juice, etc. The staff here is always friendly and helpful and give great recommendations, and the prices are good!

At Hookup Vapors, the staff greeted and welcomed me. I came in trying to find a new vape. Abe, the…read morestore owner, presented me several choices for a new vape. He helped me and walked me through selecting one. I was pleased with their wide selection of flavors. I may have just found a new favorite vape shop. Thank you Abe and staff, will be coming back and recommend all my friend to come here.

Great experience yet again with Kai at My Vapor. They have the best selection of Geekbar and foger…read morevapes (our favorite) and I can peruse them for a while and have a great convo with Kai. Well worth driving out of my way for my guilty pleasure of vaping. Thanks Kai and my vapor!!

Girl that works there creeps me out. She's like a zombie that emerges from the back of the store…read more No greeting, no nothing. The only words she spoke was "need receipt?" no thank you for coming in or anything. just completely antisocial and ran back to watch her anime before I could even leave the store.. just another reason that makes me wanna quit this terrible habit. Also, the pricing isn't the best there, especially if you pay by card.

Cole was really helpful. They have every Geek bar flavor my old vape store wasn't stocking anymore,…read moreso this is my new spot. It's practically a steal with all the new offers and deals they have going on. I've heard nothing but great things about the new ownership. 5/5 stars, great experience. They also have a ton of Zyn and different European brands like Zyn stocked, great glass pieces and Mortal Kombat you can play!

COLE is the man! This is my new smoke shop! Greats deals on vapes! Highly recommended this place!read more

I've had consistently good experiences with this store. I went from using a mod back to smoking to…read morefinding a solution that got me off of cigarettes entirely. The staff is helpful and willing to spend a lot of time with someone figuring out a new approach. This is now my only store and I rely on these guys. I've sent new people here who have switched to the store. I was once knowledgable as a founder of a juice company. Newer people have the same gentle, helpful experience that I've had. I encourage all of you to stop in and giving them a try. If all else fails, you can at least enjoy the complimentary soda they have for customers. :-)

We are all in this together-surviving CA laws and still not going back to cigarette smoking. We…read morehave made a significant step forward for our health without the government dictating our next steps. We are in this together. Thank you E-Cig for keeping us on track even if we can't get flavored vapes....we shall not surrender and go back to the tobacco companies

Came here 10/16/24 to pick up some Shisha (Starbuzz). It is very rare to find places that carry…read morethe 1kg flavors in stock, and at a decent price. First time in, met a gentlemen named Eli, and he was super informative, and helpful in my quest for certain flavors. He said that he would try and get the flavor I wanted, but that he doesn't stock certain flavors due to lack of demand. I love the up front, straight shooting. No Bullshit. The store was clean, modern, and had a huge selection of products that your local smoke shop should have. Glassware, hookah's, blunts, papers, some cigars and apparel. You will not be disappointed stopping in. I have 100% found my new Smoke Shop, and I'm coming from Irvine. You've won a customer in me Summit/Eli!

I went to Summit to find a Christmas present for my granddaughter's husband. He's an occasional…read morecigar smoker, I am not. Eli was behind the counter and walked me through the selection. I appreciated that he was not trying to "sell" me on anything, but rather guiding me to make the right choice based on my budget. I would strongly recommend Summit Smoke & Cigar to anyone in the market for one of their products.

Best prices good vibes, appreciate the energy every time I pull up. Will always be backread more

The service is somewhat friendly,it seems like they just change the prices on stuff to whatever…read morethey're feeling.Id say your better off going a mile down the road to El toro smoke shop,consistency in service and prices

Walib was super helpful and had a very nice store! Huge selection for everything. Thank you!read more

Customer service was awful. My sister in law and I went in to get some tobacco and the guy wouldn't…read morelet me look around while she was ringing up bugler and stuff. He said we had to stick together to make this go "smoothly" what ever that means. So then I ask can I not look around because I was considering buying some things and he said no you have to wait til I ring her up then I can go with you to look? Like wtf? If he only knew he lost a huge customer because I tend to spend a lot at places like these. Boo on you

Franklin is very friendly and he has a great customer service. I like the store as well and I am…read morevery happy to find this exceptional store at Orange County. Thank you for your customer service :)

Great service and Franklin was so helpful. I fully recommend going here for a wide selection of…read morethings~ the interior is also really spacious and clean

English communication was an issue. Not sure why this place is so highly rated. Cannot recommend.read more

Very good place to buy tobacco stuff about smoking personal very so nice and their behavior was…read moreamazing. I recommend this place and I have a good experience.